Score from 178 reviews
- Piazza Ognissanti 3, 50123 Florence,
Italy - 
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Highlights
Non-smoking rooms available
Modern fitness centre
Sun-filled terrace
Private, monitored parking area- Stylish bar and lounge
Comfortable family rooms
Non-smoking rooms availableModern fitness centreSun-filled terracePrivate, monitored parking areaStylish bar and loungeComfortable family roomsThis five-star establishment is conveniently positioned 500 meters from Santa Maria Novella Train Station and within walking distance of the city’s historical center. It is surrounded by renowned restaurants and high-end boutiques.
Guests can enjoy a diverse buffet breakfast each morning in the elegant Sala Caminetto. Throughout the day, the hotel’s terraces offer a relaxing spot to sip drinks while taking in city views. For dinner, the executive chef and his team serve Mediterranean cuisine.
The air-conditioned rooms at the Excelsior are furnished with stylish decor and feature bathrooms made of Carrara marble. Each room is equipped with a Westin Heavenly Bed® and a 32-inch plasma TV that offers a selection of multilingual programs and a digital jukebox.
Spa treatments can be arranged, and guests have access to a wellness center located at a partner hotel directly across from the property.
Please note that access to the wellness centre comes at a surcharge.
When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.Please inform in advance of your expected arrival time. At The Westin Excelsior, Florence, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At The Westin Excelsior, Florence, guests must present a valid photo ID and credit card upon check-in. Kindly note that at The Westin Excelsior, Florence, all special requests are subject to availability and may incur additional charges.
Deluxe, Guest room, 1 King Description, photos, price, amenities
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- wardrobe/closet,
- work desk,
- safe deposit box,
- heating,
- air conditioning
- shower cap,
- bathrobe,
- toilet paper,
- bathtub or shower,
- body soap,
- private bathroom,
- complimentary toiletries,
- conditioner,
- toilet,
- shampoo,
- hairdryer,
- slippers,
- bidet
- telephone,
- flat-screen tv
- bottled water,
- minibar
- wake-up service,
- key card access,
- bed linen,
- towels
- lift access (to room)
- dedicated concierge services (for executive guests),
- free gym access (depending on room type)
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The double room features air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV. The unit is equipped with 1 bed.
Room size:
Deluxe, Guest room, 1 King - 20 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2 
Single for 1 guest, Guest room, 1 Queen Description, photos, price, amenities
- wardrobe/closet,
- safe deposit box,
- heating,
- work desk,
- air conditioning
- conditioner,
- toilet paper,
- body soap,
- toilet,
- shampoo,
- bathtub or shower,
- slippers,
- complimentary toiletries,
- shower cap,
- bidet,
- bathrobe,
- private bathroom,
- hairdryer
- telephone,
- flat-screen tv
- bottled water,
- minibar
- wake-up service,
- towels,
- key card access,
- bed linen
- lift access (to room)
- free gym access (depending on room type),
- dedicated concierge services (for executive guests)
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The double room offers air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV. The unit is furnished with 2 beds.
Room size:
Single for 1 guest, Guest room, 1 Queen - 15 m2
Bedroom 1 – Single bed
Max persons: 1
Deluxe Double Arno, Guest room, Arno River view Description, photos, price, amenities
- safe deposit box,
- air conditioning,
- heating,
- wardrobe/closet,
- work desk
- bidet,
- shower cap,
- complimentary toiletries,
- private bathroom,
- body soap,
- shampoo,
- slippers,
- conditioner,
- toilet paper,
- bathtub or shower,
- toilet,
- bathrobe,
- hairdryer
- telephone,
- flat-screen tv
- minibar,
- bottled water
- wake-up service,
- towels,
- key card access,
- bed linen
- river view,
- view,
- landmark view,
- city view
- lift access (to room)
- dedicated concierge services (for executive guests),
- free gym access (depending on room type)
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as city views. The unit provides 1 bed.
Room size:
Deluxe Double Arno, Guest room, Arno River view - 20 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Junior Suite Arno, 1 Bedroom Junior Suite, Arno River view Description, photos, price, amenities
- work desk,
- baby cot/crib,
- heating,
- air conditioning,
- safe deposit box,
- wardrobe/closet
- slippers,
- hairdryer,
- toilet,
- bathtub or shower,
- private bathroom,
- bidet,
- bathrobe,
- complimentary toiletries,
- shampoo,
- body soap,
- shower cap,
- conditioner,
- toilet paper
- telephone,
- flat-screen tv
- bottled water,
- minibar
- key card access,
- wake-up service,
- bed linen,
- towels
- river view,
- landmark view,
- view,
- city view
- lift access (to room)
- dedicated concierge services (for executive guests),
- free gym access (depending on room type)
The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a bidet. The unit is equipped with 1 bed.
Room size:
Junior Suite Arno, 1 Bedroom Junior Suite, Arno River view - 32 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Penthouse, Guest room, 1 King Description, photos, price, amenities
- work desk,
- heating,
- air conditioning,
- safe deposit box,
- wardrobe/closet,
- baby cot/crib
- private bathroom,
- conditioner,
- slippers,
- toilet,
- shampoo,
- bathtub or shower,
- hairdryer,
- shower cap,
- body soap,
- toilet paper,
- bidet,
- bathrobe,
- complimentary toiletries
- flat-screen tv,
- telephone
- bottled water,
- minibar
- bed linen,
- key card access,
- wake-up service,
- towels
- landmark view,
- view,
- city view,
- terrace
- lift access (to room)
- free gym access (depending on room type),
- dedicated concierge services (for executive guests)
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. Featuring a terrace with city views, this double room also offers air conditioning and a flat-screen TV. The unit provides 1 bed.
Room size:
Penthouse, Guest room, 1 King - 22 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Presidential Suite, 1 Bedroom Presidential Suite, River view Description, photos, price, amenities
- seating area,
- heating,
- wardrobe/closet,
- work desk,
- baby cot/crib,
- air conditioning,
- safe deposit box
- slippers,
- toilet,
- conditioner,
- shampoo,
- shower cap,
- bidet,
- toilet paper,
- private bathroom,
- bathtub or shower,
- bathrobe,
- body soap,
- hairdryer,
- complimentary toiletries,
- additional bathroom
- flat-screen tv,
- telephone
- outdoor furniture (on balcony/patio),
- dining table,
- bottled water,
- minibar
- wake-up service,
- bed linen,
- key card access,
- towels
- river view,
- landmark view,
- terrace,
- city view,
- view
- lift access (to room)
- free gym access (depending on room type),
- dedicated concierge services (for executive guests)
The spacious double room features air conditioning, a minibar, a terrace with city views as well as a private bathroom boasting a bath or a shower. The unit is equipped with 1 bed.
Room size:
Presidential Suite, 1 Bedroom Presidential Suite, River view - 80 m2
Bedroom 1 – Double bed
Max persons: 3
Premium Double Arno, Guest room, Arno River view Description, photos, price, amenities
- safe deposit box,
- baby cot/crib,
- air conditioning,
- heating,
- wardrobe/closet,
- work desk
- shower cap,
- bathtub or shower,
- bathrobe,
- private bathroom,
- conditioner,
- hairdryer,
- bidet,
- toilet paper,
- body soap,
- shampoo,
- toilet,
- complimentary toiletries,
- slippers
- telephone,
- flat-screen tv
- minibar,
- bottled water
- key card access,
- wake-up service,
- towels,
- bed linen
- landmark view,
- river view,
- view
- lift access (to room)
- dedicated concierge services (for executive guests),
- free gym access (depending on room type)
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as river views. The unit is equipped with 1 bed.
Room size:
Premium Double Arno, Guest room, Arno River view - 25 m2
Bedroom 1 – Double bed
Max persons: 3
Premium, Guest room, 1 King Description, photos, price, amenities
- heating,
- wardrobe/closet,
- baby cot/crib,
- work desk,
- safe deposit box,
- air conditioning
- body soap,
- toilet paper,
- bathrobe,
- slippers,
- conditioner,
- shower cap,
- private bathroom,
- shampoo,
- bathtub or shower,
- toilet,
- complimentary toiletries,
- hairdryer,
- bidet
- telephone,
- flat-screen tv
- bottled water,
- minibar
- wake-up service,
- bed linen,
- towels,
- key card access
- lift access (to room)
- dedicated concierge services (for executive guests),
- free gym access (depending on room type)
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The double room features air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit is equipped with 1 bed.
Room size:
Premium, Guest room, 1 King - 25 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Junior Suite, 1 Bedroom Junior Suite, City view Description, photos, price, amenities
- baby cot/crib,
- safe deposit box,
- work desk,
- wardrobe/closet,
- air conditioning,
- heating
- hairdryer,
- bidet,
- bathtub or shower,
- conditioner,
- private bathroom,
- bathrobe,
- toilet paper,
- slippers,
- complimentary toiletries,
- body soap,
- shower cap,
- shampoo,
- toilet
- flat-screen tv,
- telephone
- bottled water,
- minibar
- bed linen,
- towels,
- key card access,
- wake-up service
- view,
- landmark view,
- city view
- lift access (to room)
- free gym access (depending on room type),
- dedicated concierge services (for executive guests)
The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a bidet. The double room provides a wardrobe, a safe deposit box, heating, a flat-screen TV, as well as city views. The unit is equipped with 1 bed.
Room size:
Junior Suite, 1 Bedroom Junior Suite, City view - 32 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Junior Suite Terrace, 1 Bedroom Junior Suite, 1 King Description, photos, price, amenities
- safe deposit box,
- work desk,
- seating area,
- baby cot/crib,
- heating,
- air conditioning,
- wardrobe/closet
- bathrobe,
- private bathroom,
- bathtub or shower,
- bidet,
- body soap,
- shampoo,
- conditioner,
- hairdryer,
- toilet,
- toilet paper,
- shower cap,
- complimentary toiletries,
- slippers
- telephone,
- flat-screen tv
- minibar,
- outdoor furniture (on balcony/patio),
- bottled water
- towels,
- key card access,
- bed linen,
- wake-up service
- terrace,
- city view,
- landmark view,
- view
- lift access (to room)
- dedicated concierge services (for executive guests),
- free gym access (depending on room type)
The spacious double room provides air conditioning, a minibar, a terrace with city views as well as a private bathroom featuring a bath or a shower. The unit provides 1 bed.
Room size:
Junior Suite Terrace, 1 Bedroom Junior Suite, 1 King - 35 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Belvedere Suite, 1 Bedroom Suite, 1 King, Arno River view Description, photos, price, amenities
- safe deposit box,
- work desk,
- wardrobe/closet,
- seating area,
- air conditioning,
- baby cot/crib,
- heating
- shower cap,
- private bathroom,
- hairdryer,
- body soap,
- slippers,
- bidet,
- complimentary toiletries,
- toilet paper,
- conditioner,
- shampoo,
- bathtub,
- bathtub or shower,
- bathrobe,
- toilet
- flat-screen tv,
- telephone
- bottled water,
- outdoor furniture (on balcony/patio),
- minibar
- bed linen,
- towels,
- wake-up service,
- key card access
- river view,
- landmark view,
- terrace,
- city view,
- view
- lift access (to room)
- dedicated concierge services (for executive guests),
- free gym access (depending on room type)
The spacious double room provides air conditioning, a minibar, a terrace with city views as well as a private bathroom featuring a bath. The unit provides 1 bed.
Room size:
Belvedere Suite, 1 Bedroom Suite, 1 King, Arno River view - 50 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Grand Deluxe Suite, 1 Bedroom Suite, Arno River view Description, photos, price, amenities
- work desk,
- safe deposit box,
- air conditioning,
- wardrobe/closet,
- seating area,
- baby cot/crib,
- heating
- toilet paper,
- shower cap,
- complimentary toiletries,
- bathtub or shower,
- hairdryer,
- shampoo,
- body soap,
- conditioner,
- toilet,
- bidet,
- private bathroom,
- slippers,
- bathrobe
- flat-screen tv,
- telephone
- bottled water,
- minibar
- wake-up service,
- towels,
- bed linen,
- key card access
- landmark view,
- river view,
- city view,
- view
- lift access (to room)
- free gym access (depending on room type),
- dedicated concierge services (for executive guests)
The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a bidet. The double room provides a flat-screen TV, a seating area, a wardrobe, a safe deposit box as well as city views. The unit is equipped with 1 bed.
Room size:
Grand Deluxe Suite, 1 Bedroom Suite, Arno River view - 65 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Choose your ideal room at The Westin Excelsior, Florence
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Deluxe, Guest room, 1 King
- Single for 1 guest, Guest room, 1 Queen
- Deluxe Double Arno, Guest room, Arno River view
- Junior Suite Arno, 1 Bedroom Junior Suite, Arno River view
- Penthouse, Guest room, 1 King
- Presidential Suite, 1 Bedroom Presidential Suite, River view
- Premium Double Arno, Guest room, Arno River view
- Premium, Guest room, 1 King
- Junior Suite, 1 Bedroom Junior Suite, City view
- Junior Suite Terrace, 1 Bedroom Junior Suite, 1 King
- Belvedere Suite, 1 Bedroom Suite, 1 King, Arno River view
- Grand Deluxe Suite, 1 Bedroom Suite, Arno River view
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, pets are welcome, private parking area, wi-fi (charges apply)
On-site activities & leisure
access to tennis court, cycling routes, pop-up art exhibitions, hotel movie nights, guided walking tours, guided bike tours, bar happy hour, local culture tours or classes, on-site cooking classes, live music and performances
Hotel services offered
comprehensive internet access, wireless internet (wi-fi)
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, café/snack bar, special dietary menus (on request), children's meals, selection of wine/champagne, fresh fruit selection, on-site coffee shop
Pools, spa & wellness
gym/fitness studio, massage therapies, therapeutic back massage, relaxing neck massage, rejuvenating foot massage, romantic couples massage, invigorating head massage, soothing hand massage, comprehensive full body massage, fitness activities
Transport & getting around
shuttle service (surcharge applies), on-street parking, general shuttle transport
Reception & guest support
24/7 front desk, valet parking service, excursion booking desk, baggage hold, guest concierge services, individual check-in/check-out, invoices available
Shared spaces for guests
outdoor terrace area
Family & entertainment
professional babysitting/childcare
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, in-room heating, entirely non-smoking property, individually controlled air conditioning, comfortable pet bed, convenient pet bowls, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Internet services are provided with WiFi access, which in some cases may incur charges.
Guest parking
The property offers both private and street parking options.
Check-in, check-out, and payment policies
Check-inFrom 15:00 hours
Check-outUntil 12:00 hours
Children and extra bedsChildren from 3 years old pay 80.00 EUR per night using extra bed. Children from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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