See availability

DoubleTree by Hilton Surabaya 5★

Jl. Tunjungan 12, 60275 Surabaya, Indonesia - View on map

8.9 /10

Fabulous

Property type: Hotel

Reserve

Booking | Map | Amenities | Policies | Contact

Property Photos: DoubleTree by Hilton Surabaya

DoubleTree by Hilton Surabaya - Photo 10

DoubleTree by Hilton Surabaya – What to Know

Situated in Surabaya, 1.7 km from Sharp Bamboo Monument, DoubleTree by Hilton Surabaya features accommodation with free bikes, private parking, an outdoor swimming pool and a fitness centre. Among the various facilities of this property are a shared lounge, a terrace and a bar. The accommodation offers a 24-hour front desk, airport transfers, a kids' club and free WiFi throughout the property.

Rooms at DoubleTree by Hilton Surabaya feature a desk. All rooms will provide guests with air conditioning, a safety deposit box and a flat-screen TV.

A buffet, continental, or Full English/Irish breakfast is available at the property. At DoubleTree by Hilton Surabaya you will find a restaurant serving Chinese, Dutch and Indonesian cuisine. Vegetarian, halal and gluten-free options can also be requested.

DoubleTree by Hilton Surabaya offers a children's playground.

DoubleTree by Hilton Surabaya features amenities such as an on-site business centre and sauna.

Popular points of interest near the hotel include Pasar Turi Train Station Surabaya, Joko Dolog Statue and Cheng Hoo Mosque. Juanda International Airport is 17 km from the property.

Facilities Overview

Complimentary WiFi
Pool for swimming
Car park
Patio
Accommodations for families
Lounge

Organize your tranquil escape – finalize your reservation via our online service for a remarkable experience.

Rooms: 308

Rates and Booking

Room Availability

King Guest Room

Room overview ▾

Details and photos

Services

Internet access

Room Amenities

Secure safe,
Adjoining room(s) available,
Iron and ironing board,
Climate control,
Sitting area,
Infant beds,
Work desk,
Indoor heating

Bathroom

Footwear for indoors,
Ensuite bathroom,
Complimentary toiletries,
Plush bathrobe,
Bathtub or shower,
Hair drying equipment,
Shower facilities

Media & Technology

Television with flat screen,
Television,
AM/FM Radio,
Phone,
Video player,
Safety deposit box for laptops

Food & Drink

Tea and Coffee making facilities,
Mini fridge,
Cooking utensils,
Kettle for hot water

Services & Extras

Clock with alarm,
Morning wake-up call

Hostel facilities

Personal privacy curtain

Safety & security

Fire alarm

The spacious triple room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This triple room has a safe deposit box, heating and a TV. The unit provides 1 bed.

Deluxe King Room

Room overview ▾

Details and photos

The spacious triple room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV. The unit is equipped with 1 bed.

Deluxe King Suite

Room features & gallery ▾

Details and photos

The spacious suite offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV. The unit is equipped with 1 bed.

Executive King Room - Lounge Access

Check details ▾

Details and photos

The spacious air-conditioned triple room features a flat-screen TV, a tea and coffee maker, a seating area and a safe deposit box. The unit is equipped with 1 bed.

Corner King Suite

Expand details ▾

Details and photos

The spacious suite provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV. The unit provides 1 bed.

King Loft Duplex Suite

Check details ▾

Details and photos

The spacious air-conditioned suite provides a flat-screen TV, a tea and coffee maker, a seating area and a safe deposit box. The unit provides 1 bed.

King Room - Mobility Accessible

Full description ▾

Details and photos

The spacious triple room features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The triple room provides a tea and coffee maker, a safe deposit box, heating and a TV. The unit provides 1 bed.

Twin Room

Full description ▾

Details and photos

The spacious triple room provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV. The unit provides 2 beds.

Executive Twin Room - Lounge Access

Amenities and photos ▾

Details and photos

The spacious air-conditioned triple room features a flat-screen TV, a tea and coffee maker, a seating area and a safe deposit box. The unit is furnished with 2 beds.

Full Amenities List

General

Car park
On-site parking
Exclusive parking
Wireless internet access throughout the property

Activities

Culinary classes

Services

Online services
Wireless Internet
Complimentary Wi-Fi

Food & Drink

Dining area
In-room dining
Lounge
Breakfast served in the room
Customized dietary menus (upon request)
Children's meals
Wine and champagne
Fresh fruit
On-site coffee shop

Pool and wellness

Steam room
Gymnasium
Exterior pool
Year-round outdoor pool
Pool play equipment
Swim-up bar
Shallow swimming area
Beach chairs or sun loungers
Physical fitness
Children's pool
Pool for swimming
Swimming facility

Transport

Airport transportation
Vehicle rental
Complimentary shuttle service
Shuttle service (extra fee)
Airport transportation (additional fee)
Parking structure
Airport pick-up service
Airport drop-off service
Transportation service

Reception services

Round-the-clock reception
Quick check-in/check-out
Attended parking service
Travel information desk
On-site cash dispenser
Personalized guest services
Exclusive check-in/check-out

Common areas

Outdoor patio
Common living room with TV
Patio furniture

Entertainment and family services

Playground for children
Dance club/Disc jockey
Children's activity group

Cleaning services

Washing service
Clothes dry cleaning
Garment ironing service
Everyday cleaning service

Business facilities

Conference/event spaces
Corporate hub
Facsimile and photocopy services

Miscellaneous

No smoking rooms
Amenities for guests with disabilities
Rooms for families
Elevator
Noise-reducing rooms
Smoke-free property
Climate control system
Assigned smoking zone
Accessible for wheelchairs
Restroom with support rails
Elevated toilet
Lowered washbasin in bathroom
Emergency pull cord in restroom
Visual assistance: Braille
Visual assistance: Raised signage
Audio guidance
Physical key entry

Safety & security

Secure storage locker
Round-the-clock security
Security alert system
Fire detection alarms
Surveillance cameras in shared spaces
Exterior video surveillance
Emergency fire suppression devices

Safety features

Personnel adhere to all safety guidelines set by local authorities
Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
Hand sanitizing stations in guest rooms and essential areas
Procedures implemented to monitor guest health
Availability of first aid kits
Connection to healthcare professionals
Property provides thermometers for guest use
Face coverings available for guests

Physical distancing

Non-cash payment options
Social distancing guidelines observed
Protective screens or barriers between employees and guests in relevant areas

Internet

Complimentary WiFi!
The property offers internet services with free WiFi available in all areas.

Parking

On-site parking is provided with options for private parking and a parking garage.

Property Rules

Check-in

From 14:00 hours

Check-out

Until 12:00 hours

Pets

Pets are not permitted.

Important information

Dear Valued Guest,

We are glad to have you and thank you for staying with us.

Kindly be informed that Surabaya City Council will hold a street carnaval along Tunjungan Street which is dubbed as “Karnaval Nang Tunjungan.” The event is held on Sunday, October 30, 2022 from 2pm to 9pm. The event is open for public, you are welcome to join the event.

In conjunction with the event, Tunjungan Street will be temporarily closed for vehicle access from 00.01 am until 11.59pm on 30 October 2022.

Hotel guests will still be able to travel in and out through Jalan Gemblongan (coming to hotel) and from Jalan Tunjungan turns to Jalan Genteng Kali (for going out of hotel). Do expect heavier traffic along the way and please make ample time to travel during this event. Should you need any assistance, our security team is happy to help you on your way to or from the hotel.

Should you have any concerns or inquiries, please do not hesitate to let us know by dialling GSM mobile at +62 811 3200 5302, and we will be more than happy to assist you.

Thank you and we wish you a pleasant stay!