Fabulous
8.8 /10

Score from 533 reviews

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Map - Grand Swiss-Belhotel Darmo - GPS: -7.286448, 112.738365
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Grand Swiss-Belhotel Darmo, Surabaya

★★★★★

Accommodation Surabaya, reservation, rooms, prices, reviews, gallery, location, contact

  • Jl. Bintoro No. 21, 60264 Surabaya, Indonesia - View on map
8.8 /10
Fabulous
Wi-Fi is available free of charge in every room of our property
Property type: Hotel
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Grand Swiss-Belhotel Darmo is the perfect place to stay in Surabaya. Rooms are fitted with an electric kettle. A flat-screen TV is available in each room. What attractions can be seen nearby? Guests can explore the House of Sampoerna, Mpu Tantular Museum, and Surabaya Zoo. We are delighted to offer a variety of breakfast options: buffet, continental, or American. Is Wi-Fi available? Certainly, guests can enjoy complimentary Wi-Fi. An indoor pool awaits our wonderful guests. We take pride in our fitness center. Guests can also indulge in spa and wellness services. We are pleased to inform you about available spa packages. Staff is ready to assist at any time. The reception operates twenty-four hours a day. We invite you to take advantage of our services. Your comfort and safety are our priorities. Rooms are air-conditioned for your convenience. Accessible facilities are available for guests with disabilities. We are happy to provide laundry services. In our bathrooms, guests will find comfortable amenities. We are satisfied with our ability to deliver high service standards. We wish you a pleasant stay!

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Rooms at Grand Swiss-Belhotel Darmo

Deluxe King Room

Room standards
  • waste bin,
  • carpeted floor,
  • baby cot/crib,
  • work desk
Sanitary facilities
  • private bathroom
Property technology & media
  • flat-screen tv
Dining & bars
  • electric kettle,
  • tea and coffee making facilities
Location & local attractions
  • view,
  • city view
Disinfection & cleaning procedures
  • hand sanitiser (in room)

The spacious double room provides a tea and coffee maker, a carpeted floor and city views. The unit provides 1 bed.

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Amenities at Grand Swiss-Belhotel Darmo

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars Dining & bars

on-site restaurant, in-room dining service, hotel bar, breakfast served in room, café/snack bar, children's meals

Pools, spa & wellness Pools, spa & wellness

gym/fitness studio, spa & wellness sanctuary, massage therapies, heated indoor pool, year-round indoor pool, full spa amenities, curated spa/wellness packages, automated massage chair, fitness activities, main swimming pool, general swimming pool access

Reception & guest support Reception & guest support

24/7 front desk, on-site atm, guest concierge services

Cleanliness & housekeeping Cleanliness & housekeeping

guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping

Business & conference facilities Business & conference facilities

conference and banquet facilities, fax and photocopying services

Other property amenities Other property amenities

smoke-free rooms, accessible guest facilities, spacious family rooms, individually controlled air conditioning, full wheelchair accessibility, restroom with support rails, raised toilet seat, lowered wash basin, bathroom emergency pull cord

Property safety & security Property safety & security

round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers

Security systems Security systems

staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, complimentary face masks available for guests

Social distancing guidelines Social distancing guidelines

seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders, protective screens/barriers between staff and guests where needed

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay

Food & drink safety Food & drink safety

safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries

Internet access

Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.

Guest parking

Details about parking facilities are not available.

Check-in, check-out, and payment policies

Check-in

From 14:00 Until 00:00 hours

Check-out

From 12:00 Until 12:00 hours

Children and extra beds

Children from 0 years old pay 600,000.00 IDR per night using extra bed. Children from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets

Pets are not permitted.

Languages spoken
   
Contact methods
☎ telephone
@ E-mail
Important information
Please inform in advance of your expected arrival time. At Grand Swiss-Belhotel Darmo, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Grand Swiss-Belhotel Darmo, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Grand Swiss-Belhotel Darmo, all special requests are subject to availability and may incur additional charges.

Location and nearby attractions

 

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Frequently Asked Questions (FAQ)

Check-in starts at 00:00 and check-out is by 12:00.
Yes, guests have access to the Internet.
No, Grand Swiss-Belhotel Darmo does not offer airport transportation.
Yes, Grand Swiss-Belhotel Darmo has a pool.
The property is not fully adapted for children, but is welcoming to all.
Yes, we provide non-smoking accommodation options.
Yes, our property provides dry cleaning services.
Yes, there is a fitness center on the premises.
Yes, our indoor pool is open to guests year-round.
Yes, tables in our dining areas are spaced out to ensure proper social distancing.

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