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Four Points by Sheraton Surabaya, Pakuwon Indah 4★

  • Pakuwon Mall, Jalan Puncak Indah Lontar No 2, 60216 Surabaya, Indonesia - View on map
9.2 /10
Superb
Free parking on site
Wi-Fi is available free of charge in every room of our property
Property type: Hotel
Reserve

Description of Four Points by Sheraton Surabaya, Pakuwon Indah

Located in Surabaya, 11 km from Pasar Turi Train Station Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah provides accommodation with an outdoor swimming pool, free private parking, a fitness centre and a restaurant. This 4-star hotel offers a business centre and a concierge service. Four Points by Sheraton Surabaya, Pakuwon Indah features a 24-hour front desk, airport transfers, room service, and free WiFi throughout the property.

The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. Guest rooms include a wardrobe.

A buffet, à la carte or Full English/Irish breakfast is available at the property.

Sharp Bamboo Monument is 11 km from Four Points by Sheraton Surabaya, Pakuwon Indah, while Submarine Monument is 12 km away. Juanda International Airport is 21 km from the property.

Discover a unique relaxation experience with us – book your stay on our website and enjoy some unforgettable moments.

Rooms: 276

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Accommodation Types

Deluxe Guest room, 1 King

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Photo gallery - Deluxe Guest room, 1 King
Room Amenities
  • Work desk,
  • Adjoining room(s) available,
  • Allergy-friendly pillow,
  • Garbage bins,
  • Clothing storage or cupboard,
  • Secure safe,
  • Trousers press,
  • Clothes iron,
  • Down-filled pillow,
  • Clothes dryer,
  • Carpet flooring,
  • Power outlet near the bed,
  • Infant beds,
  • Towels for the pool,
  • Climate control,
  • Pillow without feathers,
  • Gradually sloping pool entry,
  • Iron and ironing board,
  • Garment hanging rack
Bathroom
  • Shower facilities,
  • Complimentary toiletries,
  • Body wash,
  • Hair conditioner,
  • Hair drying equipment,
  • Footwear for indoors,
  • Shower head cover,
  • Restroom,
  • Ensuite bathroom,
  • Hair cleanser,
  • Toilet with bidet,
  • Tooth cleaning brush,
  • Bathroom tissue
Media & Technology
  • Phone,
  • TV with satellite channels,
  • Television with flat screen,
  • Television
Food & Drink
  • Bottled water,
  • Kettle for hot water
Services & Extras
  • Physical key entry,
  • Bed linens,
  • Wake-up call service/Alarm clock,
  • Morning wake-up call,
  • Clock with alarm,
  • Bath towels,
  • Electronic key card access
Outdoor & View
  • Scenery,
  • Urban view
Layout
  • Window in room
Accessibility
  • Step-free shower,
  • Modified bathtub,
  • Elevator access,
  • Entire unit accessible for wheelchairs,
  • Top levels reachable by lift
Safety & security
  • Emergency fire extinguisher,
  • Fire alarm
Cleanliness & disinfecting
  • Hand sanitizer provided

Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit provides 1 bed.

Premium Deluxe, Guest room, 1 King

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Photo gallery - Premium Deluxe, Guest room, 1 King

Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit provides 1 bed.

Premium Deluxe, Guest room, 2 Single Beds

Full description
Photo gallery - Premium Deluxe, Guest room, 2 Single Beds

Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit is furnished with 2 beds.

Junior Suite, 1 King

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Photo gallery - Junior Suite, 1 King

This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and an adapted bath. The unit provides 2 beds.

Deluxe Guest Room with 2 Single Beds

Full description
Photo gallery - Deluxe Guest Room with 2 Single Beds

Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit is furnished with 2 beds.

Premium King Suite

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Photo gallery - Premium King Suite

This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and an adapted bath. The unit is furnished with 2 beds.

Family King Room

Amenities and photos
Photo gallery - Family King Room

Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit is equipped with 1 bed.

Services

General

General

  • Car park
  • Complimentary car park
  • Exclusive parking
  • Wireless internet access throughout the property
Activities

Activities

  • Tennis facility
  • Golf course (within 3 kilometers)
  • Themed dinner events
  • Socializing during happy hours
  • Live musical performances
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Breakfast served in the room
  • Grilling amenities
  • Prepared lunch boxes
  • Customized dietary menus (upon request)
  • Children's meals
  • Child-friendly buffet options
  • Fresh fruit
Pool and wellness

Pool and wellness

  • Gymnasium
  • Exterior pool
  • Year-round outdoor pool
  • Pool play equipment
  • Scenic pool
  • Swim-up bar
  • Shallow swimming area
  • Physical fitness
  • Children's pool
  • Pool for swimming
  • Swimming facility
Transport

Transport

  • Airport transportation
  • Airport transportation (additional fee)
  • Handicap-accessible parking
  • Airport pick-up service
  • Airport drop-off service
Reception services

Reception services

  • Round-the-clock reception
  • Quick check-in/check-out
  • Attended parking service
  • Baggage holding area
  • Personalized guest services
  • Billing statement available
Entertainment and family services

Entertainment and family services

  • Dance club/Disc jockey
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
  • Garment ironing service
  • Pants pressing
  • Everyday cleaning service
Business facilities

Business facilities

  • Conference/event spaces
  • Corporate hub
  • Facsimile and photocopy services
Miscellaneous

Miscellaneous

  • Amenities for guests with disabilities
  • Rooms for families
  • Elevator
  • Climate control
  • Hypoallergenic room
  • Climate control system
  • Assigned smoking zone
  • Accessible for wheelchairs
  • Physical key entry
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Round-the-clock security
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Exterior video surveillance
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Hand sanitizing stations in guest rooms and essential areas
  • Procedures implemented to monitor guest health
  • Availability of first aid kits
  • Connection to healthcare professionals
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Non-cash payment options
  • Social distancing guidelines observed

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • Complimentary parking!
  • The facility offers free parking with options for private and accessible parking.

Guest Guidelines

Check-in

  • From 15:00 hours

Check-out

  • Until 12:00 hours

Pets

  • Pets are not permitted.
Important information
Please inform in advance of your expected arrival time. At Four Points by Sheraton Surabaya, Pakuwon Indah, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Four Points by Sheraton Surabaya, Pakuwon Indah, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Four Points by Sheraton Surabaya, Pakuwon Indah, all special requests are subject to availability and may incur additional charges.
Contact methods
☎ telephone
@ E-mail

Directions and Location

Guest Reviews

Check guest reviews about Four Points by Sheraton Surabaya, Pakuwon Indah
All reviews in one place!

Eddy 05 - 2025
9/10

Nice hotel in Bali, close to everything. Staff very friendly and helpful. Breakfast with good variety, cappuccino was real. Pool nice, room clean and comfy. Free laundry a plus. Location easy for sightseeing.

ℹ) Reviews represent the subjective opinions of users, not sleepzon.com, and may differ from our assessment of Four Points by Sheraton Surabaya, Pakuwon Indah

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Important Info and FAQ

Is there Internet access at Four Points by Sheraton Surabaya, Pakuwon Indah?

Yes, guests have access to the Internet.

Are there dining options at the property?

Yes, the property offers various dining options. See the Amenities tab.

Does Four Points by Sheraton Surabaya, Pakuwon Indah offer an airport shuttle?

Yes, an airport shuttle is available.

See Also