Score from 59 reviews
Chable Yucatan prepare for a soon and inevitable recovery, we know it is imperative that we all do our part to flatten the curve and emerge in a safe, sustainable way. We know how important it is to instill confidence and a sense of security within our guests and co-workers, and to attain this, we have implemented several strategic changes to the operational and cleaning methods.
Chable Hotels will begin to reopen with extensive safety measures such as maintaining physical distancing, increased hygiene and sanitization measures throughout the properties, and enhanced food, personal safety, and service procedures. These efforts will be enhanced by our properties’ low density, privacy, and secluded accommodations that each guest will enjoy during their stay. There are at least 10 meters /33 ft. of separation between each Casita or Villa, and the resorts hosts up to 80 guests at Chable Yucatan.
Social Distancing & Guest Contact: To help alleviate the risk of person-to-person transmission, Chable Yucatan is spread in 750 acres; more than enough privacy for all our guests in 40 casitas and villas. All guest casitas and villas as well as public areas offer open spaces with ample fresh air and privacy
Sanitization and Hygienic Standards: We have added hand sanitizing at strategic points; fitness center and restaurants venues. Our staff have also undergone stringent sanitizing training courses, including personal hygiene, washing, and disinfecting uniforms, and will follow strict measures during their work shift.
Guest Areas: In addition to having information readily available about the hotel's hygiene and sanitary measures, guests will receive recommendations on how to stay healthy during their stay. We increased our frequency of disinfecting common areas and casitas or villas; we also disinfect with steam-based processes and biodegradable to guarantee the sanitization of sheets, towels and table linens. We are making daily hygiene and disinfection records and ensuring the proper management of each process.
Enhanced technologies: We have added ozone generators, which are an environmentally friendly and hospital-grade method to deeply sanitize spaces. These ozone generators are used to safely and unobtrusively disinfect guest rooms, lobbies, gyms and other public areas. This method eradicates bacteria, viruses and other allergens. After just some time after the operation, guests can enjoy fresh air and germ-free rooms.
Food Safety & Service: We have added enhanced sanitation guidelines and training for all team members through a Serve Safe certification that includes hygiene and disinfecting practices as well as safe food preparation and service practices. Food and beverage operations are continuously required to meet our food safety standards. We have also revised our cleanliness, operational and hygiene practices to comply with health and travel advisories and government orders on Covid-19.
We have modified the service hours to reduce the capacity of our food & beverage venues. In Villa Dining service has been revised and reinforced, as this will likely be a popular choice for guests. We have also added new take away options at the restaurants that also locals can enjoy.
Spa & Fitness Center Facilities: We have added to our already rigorous cleaning protocols, requiring that surfaces, treatment rooms, spa tools, furniture and fitness center equipment are thoroughly treated with hospital-grade disinfectants at both properties. This cleaning is done with increased frequency. At Chable Yucatan, our 3,500 square meter/ 11,500 ft. spa provides 10,000 square meters/107,700 ft. of open-air space.
As always, we will fully sanitize all treatment spaces for each service with clean sanitized linens, towels, robes, sandals, etc. Our spa team has also undergone enhanced sanitation training. At the Fitness Center, all equipment will be cleaned and disinfected before and after each guest’s use. We also provide appropriate sanitation materials for guest use.
Our Security staff will be monitoring and taking body temperature to all co-workers and if a member of our staff is above normal temperature, will be sent back home or to a hospital to be checked, and will not return until they are cleared. Lastly, all our guests will be taken body temperatures at check in too.
At Chablé Yucatan we take all the wellbeing of our guest and colleagues very seriously, while at the same time we allow them to disconnect and reconnect with nature and all those beautiful things in the world that make us smile, that make us Redefine Wellness.At Chablé Yucatan, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Chablé Yucatan, all special requests are subject to availability and may incur additional charges.
Please inform in advance of your expected arrival time. At Chablé Yucatan, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Chablé Yucatan, payment by bank transfer prior to arrival is mandatory. After booking at Chablé Yucatan, the property will contact you with further instructions.
In case of early departure, Chablé Yucatan will charge the full amount for your stay.
This double room has a private pool, terrace and garden view. There is an oversized bathroom with double sinks, indoor and outdoor shower, and walking closet.
This suite has 3 bedrooms, dinning area and outdoor pool and hot tub.
This suite features private Gym, media room and private spa.
This family suite features a shared living/dining area and larger pool in terrace.
This double room features a private pool, terrace, private entrance and mini bar
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews will help you better prepare for a pleasant stay!
parking available, pets are welcome, complimentary parking, on-site parking, private parking area
access to tennis court, nearby golf course (within 3 km), tennis gear, guided walking tours, guided bike tours, special themed dinners, local culture tours or classes, on-site cooking classes, live music and performances, live sports broadcasts
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
on-site restaurant, in-room dining service, hotel bar, barbecue facilities, take-away lunches, café/snack bar, special dietary menus (on request), grocery delivery service, children's meals, selection of wine/champagne, fresh fruit selection
sauna access, gym/fitness studio, spa & wellness sanctuary, massage therapies, hot tub / jacuzzi access, outdoor swimming pool, year-round outdoor pool, communal bathhouse, sunbeds and beach chairs, shade umbrellas, salon & beauty treatments, rejuvenating facial treatments, professional waxing services, expert make-up application, nourishing hair treatments, manicure services, pedicure services, professional hair cutting, expert hair colouring, professional hair styling, revitalising body treatments, exfoliating body scrub, detoxifying body wrap, full spa amenities, spa relaxation lounge, curated spa/wellness packages, automated massage chair, fitness activities, guided yoga sessions, group fitness workouts, certified personal trainer, general swimming pool access
convenient airport shuttle, on-site car rental, shuttle service (surcharge applies), airport transfer (surcharge applies), ev (electric vehicle) charging point, airport meet and greet / pick up, convenient airport drop off, general shuttle transport
24/7 front desk, valet parking service, currency exchange service, excursion booking desk, baggage hold, guest concierge services, individual check-in/check-out, secure lockers, invoices available
access to hotel garden, outdoor terrace area, recreation/games lounge, on-site chapel or shrine, rooftop sun deck, patio/outdoor seating, designated picnic spot
professional babysitting/childcare, supervised kids' activity club, selection of board games/puzzles
guest laundry service, efficient ironing service, in-room trouser press, regular daily housekeeping
conference and banquet facilities, business services center, fax and photocopying services
on-site barber/beauty salon
smoke-free rooms, spacious family rooms, individually controlled air conditioning, allocated smoking zone, comfortable pet bed, convenient pet bowls, standard key entry
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, readily available fire extinguishers
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests
secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised
Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.
Complimentary guest parking! The property offers free on-site parking, including a dedicated private parking area. Electric vehicle charging station is available.
From 15:00 hours
From 11:30 Until 12:00 hours
Children from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
Pets are permitted, with the possibility of an additional fee.
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Chablé Yucatan offers the perfect setting for a comfortable and memorable stay, tailored to every guest's needs, whatever the reason for travel.
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