Score from 120 reviews
- Carr Tulum-Cancun KM 239 PAR 911 y 1150 Cenote Casa Tortuga , 77774 Tulum,
Mexico - 
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Highlights
Non-smoking rooms available
Guest parking available
Stylish bar and lounge
24/7 front desk support- Seasonal outdoor pool
Sun-filled terrace
Non-smoking rooms availableGuest parking availableStylish bar and lounge24/7 front desk supportSeasonal outdoor poolSun-filled terraceEvery room at the hotel comes with a patio overlooking the garden. Each guest room is also equipped with a safety deposit box.
Zenote Sanctuary serves either an à la carte or American breakfast.
Visitors staying here can take part in activities such as cycling in and around Tulum.
The Tulum Archaeological Site is located 10 km from Zenote Sanctuary, and the Bus Station Tulum Ruins is also 10 km away. Tulum International Airport is 50 km from the property.
Suite Description, photos, price, amenities
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- waste bin,
- private plunge pool (with room/suite),
- private entrance,
- air conditioning,
- bedside socket,
- safe deposit box,
- non-feather pillow (synthetic),
- private pool (attached to room/villa),
- pool towels (in room)
- toilet,
- conditioner,
- additional toilet,
- shower,
- body soap,
- complimentary toiletries,
- private bathroom,
- shampoo,
- bathtub or shower,
- toilet paper
- laptop-sized safe
- minibar
- towels/bed linen (extra charge if not standard),
- towels
- patio,
- garden view,
- terrace
- ground floor unit
- individually controlled air conditioning for room
Guests will have a special experience as the suite offers a private pool. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. The suite provides a minibar, a safe deposit box, as well as a terrace and a patio. The unit provides 1 bed.
Room size:
Suite - 44 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2 
Standard Double Suite Description, photos, price, amenities
- bedside socket,
- pool towels (in room),
- private pool (attached to room/villa),
- safe deposit box,
- non-feather pillow (synthetic),
- waste bin,
- private plunge pool (with room/suite),
- air conditioning,
- private entrance
- bathtub or shower,
- shampoo,
- bathrobe,
- additional toilet,
- private bathroom,
- complimentary toiletries,
- body soap,
- toilet paper,
- shower,
- conditioner,
- toilet
- laptop-sized safe
- minibar
- towels,
- towels/bed linen (extra charge if not standard)
- patio,
- garden view,
- terrace
- ground floor unit
- individually controlled air conditioning for room
This suite's special feature is the private pool. This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a private entrance, a minibar as well as a terrace with garden views. The unit provides 2 beds.
Room size:
Standard Double Suite - 62 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 4
Deluxe Suite Description, photos, price, amenities
- private pool (attached to room/villa),
- non-feather pillow (synthetic),
- private entrance,
- private plunge pool (with room/suite),
- bedside socket,
- pool towels (in room),
- waste bin,
- safe deposit box,
- air conditioning
- shower,
- complimentary toiletries,
- body soap,
- additional toilet,
- bathrobe,
- bathtub or shower,
- shampoo,
- private bathroom,
- toilet paper,
- toilet,
- conditioner
- laptop-sized safe
- minibar
- towels,
- towels/bed linen (extra charge if not standard)
- garden view,
- patio,
- terrace
- ground floor unit
- individually controlled air conditioning for room
This suite features a private pool. Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a shower. The suite features a minibar, a safe deposit box, as well as a terrace and a patio. The unit is equipped with 1 bed.
Room size:
Deluxe Suite - 47 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Suite Description, photos, price, amenities
- private pool (attached to room/villa),
- pool towels (in room),
- private plunge pool (with room/suite),
- air conditioning,
- safe deposit box,
- private entrance,
- non-feather pillow (synthetic),
- bedside socket,
- waste bin
- complimentary toiletries,
- toilet,
- bathtub or shower,
- additional toilet,
- toilet paper,
- body soap,
- shampoo,
- shower,
- private bathroom,
- conditioner
- laptop-sized safe
- minibar
- towels,
- towels/bed linen (extra charge if not standard)
- patio,
- garden view,
- terrace
- ground floor unit
- individually controlled air conditioning for room
This suite features a private pool. Boasting a private entrance, this air-conditioned suite includes 1 bedroom and 1 bathroom with a shower. The suite offers a minibar, a safe deposit box, as well as a terrace and a patio. The unit is equipped with 1 bed.
Room size:
Suite - 44 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Suite Description, photos, price, amenities
- waste bin,
- private plunge pool (with room/suite),
- bedside socket,
- non-feather pillow (synthetic),
- private entrance,
- air conditioning,
- pool towels (in room),
- safe deposit box,
- private pool (attached to room/villa)
- shower,
- private bathroom,
- conditioner,
- bathtub or shower,
- additional toilet,
- body soap,
- complimentary toiletries,
- toilet,
- shampoo,
- toilet paper
- laptop-sized safe
- minibar
- towels,
- towels/bed linen (extra charge if not standard)
- terrace,
- patio,
- garden view
- ground floor unit
- individually controlled air conditioning for room
The private pool is the special feature of this suite. Featuring a private entrance, this air-conditioned suite comprises 1 bedroom and 1 bathroom with a shower. The suite provides a minibar, a safe deposit box, as well as a terrace and a patio. The unit provides 1 bed.
Room size:
Suite - 44 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Suite Description, photos, price, amenities
- private entrance,
- safe deposit box,
- bedside socket,
- waste bin,
- air conditioning,
- non-feather pillow (synthetic),
- private plunge pool (with room/suite),
- private pool (attached to room/villa),
- pool towels (in room)
- additional toilet,
- private bathroom,
- conditioner,
- toilet,
- shower,
- shampoo,
- bathtub or shower,
- toilet paper,
- body soap,
- complimentary toiletries
- laptop-sized safe
- minibar
- towels,
- towels/bed linen (extra charge if not standard)
- terrace,
- garden view,
- patio
- ground floor unit
- individually controlled air conditioning for room
The private pool is the special feature of this suite. Featuring a private entrance, this air-conditioned suite comprises 1 bedroom and 1 bathroom with a shower. The suite provides a minibar, a safe deposit box, as well as a terrace and a patio. The unit provides 1 bed.
Room size:
Suite - 44 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Suite Description, photos, price, amenities
- waste bin,
- bedside socket,
- private pool (attached to room/villa),
- safe deposit box,
- private plunge pool (with room/suite),
- non-feather pillow (synthetic),
- private entrance,
- pool towels (in room),
- air conditioning
- conditioner,
- body soap,
- toilet,
- private bathroom,
- additional toilet,
- shampoo,
- toilet paper,
- shower,
- bathtub or shower,
- complimentary toiletries
- laptop-sized safe
- minibar
- towels/bed linen (extra charge if not standard),
- towels
- patio,
- terrace,
- garden view
- ground floor unit
- individually controlled air conditioning for room
This suite's special feature is the private pool. Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a shower. The suite provides a minibar, a safe deposit box, as well as a terrace and a patio. The unit provides 1 bed.
Room size:
Suite - 44 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Standard Double Suite Description, photos, price, amenities
- air conditioning,
- safe deposit box,
- private plunge pool (with room/suite),
- waste bin,
- pool towels (in room),
- non-feather pillow (synthetic),
- private pool (attached to room/villa),
- bedside socket,
- private entrance
- shampoo,
- toilet,
- toilet paper,
- bathtub or shower,
- private bathroom,
- complimentary toiletries,
- conditioner,
- additional toilet,
- bathrobe,
- body soap,
- shower
- laptop-sized safe
- minibar
- towels,
- towels/bed linen (extra charge if not standard)
- garden view,
- terrace,
- patio
- ground floor unit
- individually controlled air conditioning for room
This suite features a private pool. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite has air conditioning, a private entrance, a minibar as well as a terrace with garden views. The unit is furnished with 2 beds.
Room size:
Standard Double Suite - 62 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 4
Deluxe Suite Description, photos, price, amenities
- pool towels (in room),
- private entrance,
- private plunge pool (with room/suite),
- air conditioning,
- bedside socket,
- private pool (attached to room/villa),
- safe deposit box,
- non-feather pillow (synthetic),
- waste bin
- toilet,
- shower,
- body soap,
- complimentary toiletries,
- private bathroom,
- conditioner,
- bathtub or shower,
- additional toilet,
- shampoo,
- toilet paper,
- bathrobe
- laptop-sized safe
- minibar
- towels,
- towels/bed linen (extra charge if not standard)
- terrace,
- garden view,
- patio
- ground floor unit
- individually controlled air conditioning for room
This suite provides a private pool. Featuring a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower. The suite offers a minibar, a safe deposit box, as well as a terrace and a patio. The unit provides 1 bed.
Room size:
Deluxe Suite - 47 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Choose your ideal room at Zenote Sanctuary
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Suite
- Standard Double Suite
- Deluxe Suite
- Suite
- Suite
- Suite
- Suite
- Standard Double Suite
- Deluxe Suite
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, complimentary parking, on-site parking
On-site activities & leisure
hiking trails accessible, cycling routes, guided walking tours, special themed dinners, live music and performances
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, selection of wine/champagne
Pools, spa & wellness
outdoor swimming pool, year-round outdoor pool, communal bathhouse, sunbeds and beach chairs, shade umbrellas, main swimming pool, general swimming pool access
Transport & getting around
shuttle service (surcharge applies), general shuttle transport
Reception & guest support
24/7 front desk, excursion booking desk, baggage hold, guest concierge services, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, rooftop sun deck, patio/outdoor seating
Cleanliness & housekeeping
regular daily housekeeping
Other property amenities
smoke-free rooms, individually controlled air conditioning, exclusively for adults, standard key entry
Property safety & security
in-room safety deposit box, cctv surveillance in public areas, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols
Social distancing guidelines
secure cashless payment methods accepted
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.
Guest parking
Complimentary guest parking! The property offers free on-site parking facilities.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 22:00 hours
Check-outFrom 07:00 Until 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children from 18 years old.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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