Score from 464 reviews
- Falconer, 19, 07181 Portals Nous,
Spain - 
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Highlights
Parking on site
Swimming pool
Non-smoking rooms
Daily housekeeping
Air conditioning
Free WiFi
Parking on siteSwimming poolNon-smoking roomsDaily housekeepingAir conditioningFree WiFiThe rooms, designed by the renowned Marcel Wanders, exude elegance and comfort, equipped with luxury amenities like air conditioning, satellite TV, and private bathrooms. Our attentive staff is here to assist you with luggage and parking services, ensuring you feel right at home.
Unwind at our geothermal spa, offering a range of rejuvenating treatments in four dedicated rooms. For those who like to stay active, our 24-hour gym is available. Upon request, you can also join unique activities such as functional training, yoga, paddle yoga, or Pilates, depending on availability.
Our 24-hour reception team is always at your service to provide assistance and information. The concierge team is ready to recommend the best local spots and help with reservations and rentals.
With the picturesque Portals Port just a 15-minute stroll away and Palma de Mallorca Airport only 20 km from us, The Donna Portals Hotel is your perfect choice for an unforgettable holiday.
Please note that the full amount of the reservation must be paid in upon check-in.
For bookings of more than 5 rooms at The Donna Portals, different policies and additional supplements may apply.
DRESS CODE: Mandatory long pants and closed shoes in all restaurants. Breakfast is a la carte.
Please keep in mind that bringing a pet implies the following rules: Price €60 per day/pet. Maximum 5kg.
• When entering or leaving the hotel, pets must be restrained, in your arms or in a carrier.
• Pets cannot be left alone in the common areas of the hotel, including the pool and restaurant.
• Never leave your pet unattended in the room. In case of absence, the pet must remain in the carrier and the staff must be informed.
• Pets are not allowed on the bed, sofa, chairs, etc. If your pet has the habit, we ask that you protect the furniture with your own clothes.
• If you need to clean your pet's paws after a walk, please do not use hotel towels.
• The owner is responsible for damage and destruction caused beyond the cleaning of the room. Additional charges may apply if the pet causes a mess, furniture damage, or hygiene issues.
• If another guest complains about your pet's barking, noise or behavior, unfortunately you will be asked to leave the hotel."At The Donna Portals, guests must present a valid photo ID and credit card upon check-in. Kindly note that at The Donna Portals, all special requests are subject to availability and may incur additional charges.
Please inform in advance of your expected arrival time. At The Donna Portals, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
Choose your ideal room at The Donna Portals
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Marcel Wanders
- Beach Level Room
- Junior Suite Side Sea View
- Junior Suite Sea View
- Suite Sea View Penthouse
- Naughty Suite
- Spa Suite
- Junior Suite Sea View Panorama
- Deluxe Double Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
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Facilities and services
General
Pets allowed, Non-smoking rooms, Facilities for disabled guests, Lift, Safety deposit box, Soundproof rooms, Heating, Air conditioning, Designated smoking area, WiFi available in all areas
Activities
Tennis court, Sauna, Fitness centre, Golf course (within 3 km), Fishing, Solarium, Spa and wellness centre, Massage, Windsurfing, Cycling, Diving, Beachfront, Public Bath, Beauty Services, Facial treatments, Body treatments, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Fitness/spa locker rooms, Beach, Walking tours, Bike tours, Themed dinner nights, Live music/performance
Services
Room service, Meeting/banquet facilities, 24-hour front desk, Business centre, Babysitting/child services, Laundry, Express check-in/check-out, Currency exchange, Car hire, Tour desk, Fax/photocopying, Luggage storage, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Daily housekeeping, Pet bowls, Shuttle service
Food & Drink
Restaurant, Bar, Breakfast in the room, Special diet menus (on request), Wine/champagne, Fruits
Outdoors
Terrace, Outdoor pool, Sun terrace, Outdoor pool (all year), Outdoor furniture
Pool and wellness
Shallow end, Sun loungers or beach chairs, Sun umbrellas, Swimming pool, Swimming Pool
Reception services
Invoice provided
Entertainment and family services
Board games/puzzles
Safety & security
Key card access, Smoke alarms, CCTV in common areas, Fire extinguishers
Internet
Free WiFi! The property offers internet services with free WiFi available in all areas.
Parking
On-site parking is provided with options for private parking and a parking garage. Electric vehicle charging station is available. Accessible parking facilities are available on site.
Check-in, check-out, and payment policies
Check-inFrom 15:00 hours
Check-outUntil 12:00 hours
Children and extra bedsChildren from 0 to 3 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are permitted, with the possibility of an additional fee.
Languages spoken
Contact methodsMap
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