Score from 779 reviews
- Avenida Doutor Maurício Cardoso, 303, 93510250 Novo Hamburgo,
Brazil - 
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Highlights
Pets are welcome
Entirely smoke-free property
Indoor leisure pool
24/7 front desk support
Comfortable family rooms
Complimentary wi-fi property-wide
Pets are welcomeEntirely smoke-free propertyIndoor leisure pool24/7 front desk supportComfortable family roomsComplimentary wi-fi property-wideThe rooms of Swan Novo Hamburgo are decorated with warm tones. All rooms are equipped with air conditioning, a minibar, and a work desk. They offer a pillow menu, and room service is available 24/7.
Guests can enjoy a work out in the gym. Swan Novo Hamburgo also features a dry sauna, a steam sauna, and a 24-hour reception.
The Irius Gastronomia restaurant serves national and international cuisine in an intimate setting. The bistro also offers an extensive international wine list.
Historic and cultural street Rua General Osório is just a 5-minute walk away.
According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.
All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.
Small pets are allowed for a surcharge.
In the case of a minor accompanied by only one of the parents, it is necessary to present a notarised authorisation signed by the absent parent, along with a notarised copy of that parent´s ID.
Please note payment is due at check-in.
When travelling with pets, please note that an extra charge of 70 BRL per pet, per night applies.
Please note that a maximum of 1 pet is allowed.
All pets staying at this property must have up-to-date vaccinations.At Swan Novo Hamburgo, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Swan Novo Hamburgo, all special requests are subject to availability and may incur additional charges.
Luxury Double Room with a Double Bed Description, photos, price, amenities
- bedside socket,
- waste bin,
- air conditioning,
- heating,
- clothes rack,
- non-feather pillow (synthetic),
- safe deposit box,
- wardrobe/closet
- toilet paper,
- conditioner,
- shower cap,
- hairdryer,
- shampoo,
- private bathroom,
- toilet,
- complimentary toiletries
- television (tv),
- flat-screen tv,
- telephone,
- satellite tv channels
- minibar,
- dining table
- towels,
- lockers (in shared rooms/hostels),
- wake-up service,
- bed linen,
- key access,
- key card access
- landmark view
- upper floors accessible by lift (to room),
- lift access (to room)
- individually controlled air conditioning for room
- hand sanitiser (in room)
With upscaled décor, this spacious, air-conditioned room features a TV with cable channels, a desk, minibar and private bathroom with a marble countertop, hot shower and hairdryer.
Room size:
Luxury Double Room with a Double Bed - 25 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2 
Superior Double Room Description, photos, price, amenities
- bedside socket,
- carpeted floor,
- safe deposit box,
- air conditioning,
- non-feather pillow (synthetic),
- clothes rack,
- wardrobe/closet,
- interconnecting rooms available,
- hypoallergenic room,
- heating,
- waste bin
- shower cap,
- complimentary toiletries,
- toilet paper,
- toilet,
- private bathroom,
- conditioner,
- hairdryer,
- shampoo
- telephone,
- flat-screen tv,
- satellite tv channels,
- television (tv)
- minibar,
- dining table
- wake-up service,
- key access,
- lockers (in shared rooms/hostels),
- bed linen,
- key card access,
- towels
- landmark view
- lift access (to room),
- upper floors accessible by lift (to room)
- individually controlled air conditioning for room
- hand sanitiser (in room)
This air-conditioned room features a TV with cable channels, a desk, minibar and private bathroom with a hot shower and hairdryer.
Room size:
Superior Double Room - 25 m2
Bedroom 1 – Double bed
Max persons: 2
Luxury Twin Room Description, photos, price, amenities
- bedside socket,
- wardrobe/closet,
- safe deposit box,
- waste bin,
- heating,
- air conditioning,
- interconnecting rooms available,
- clothes rack,
- non-feather pillow (synthetic)
- toilet,
- complimentary toiletries,
- hairdryer,
- toilet paper,
- private bathroom,
- shower cap,
- conditioner,
- shampoo
- television (tv),
- flat-screen tv,
- telephone,
- satellite tv channels
- minibar,
- dining table
- bed linen,
- wake-up service,
- key card access,
- key access,
- lockers (in shared rooms/hostels),
- towels
- landmark view
- roll-in shower,
- lift access (to room),
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible,
- adapted bathtub
- individually controlled air conditioning for room
- hand sanitiser (in room)
With upscaled décor, this spacious, air-conditioned room features a TV with cable channels, a desk, minibar and private bathroom with a marble countertop, hot shower and hairdryer.
Room size:
Luxury Twin Room - 25 m2
Bedroom 1 – Single bed
Max persons: 2
Standard Suite Description, photos, price, amenities
- seating area,
- safe deposit box,
- bedside socket,
- sofa bed,
- waste bin,
- clothes rack,
- non-feather pillow (synthetic),
- wardrobe/closet,
- heating,
- air conditioning,
- sofa
- shower cap,
- toilet,
- shampoo,
- private bathroom,
- bathtub or shower,
- toilet paper,
- hairdryer,
- complimentary toiletries,
- bathtub,
- conditioner
- television (tv),
- flat-screen tv,
- telephone,
- satellite tv channels
- kitchenware,
- full kitchen,
- microwave,
- dining area,
- dining table,
- kitchenette,
- minibar
- lockers (in shared rooms/hostels),
- key card access,
- wake-up service,
- key access,
- towels,
- bed linen
- landmark view
- lift access (to room),
- upper floors accessible by lift (to room)
- individually controlled air conditioning for room
- hand sanitiser (in room)
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite's kitchen, which features kitchenware and a microwave, is available for cooking and storing food. The suite features a minibar, a seating area, a dining area, a wardrobe, as well as a flat-screen TV with satellite channels. The unit is furnished with 2 beds.
Room size:
Standard Suite - 50 m2
Bedroom 1 – Single bed
Max persons: 3
Standard Suite Description, photos, price, amenities
- wardrobe/closet,
- seating area,
- sofa bed,
- safe deposit box,
- air conditioning,
- clothes rack,
- heating,
- sofa,
- bedside socket,
- waste bin,
- non-feather pillow (synthetic),
- interconnecting rooms available
- hairdryer,
- bathtub,
- shampoo,
- complimentary toiletries,
- private bathroom,
- toilet,
- conditioner,
- toilet paper,
- bathtub or shower,
- shower cap
- satellite tv channels,
- telephone,
- flat-screen tv,
- television (tv)
- kitchenette,
- dining table,
- dining area,
- microwave,
- kitchenware,
- full kitchen,
- minibar
- key card access,
- wake-up service,
- bed linen,
- lockers (in shared rooms/hostels),
- key access,
- towels
- landmark view
- lift access (to room),
- upper floors accessible by lift (to room)
- individually controlled air conditioning for room
- hand sanitiser (in room)
This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite's kitchen, which features kitchenware and a microwave, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a seating area and a dining area. The unit provides 2 beds.
Room size:
Standard Suite - 50 m2
Bedroom 1 – Large bed (King size)
Max persons: 3
Superior Suite Description, photos, price, amenities
- sofa bed,
- heating,
- safe deposit box,
- sofa,
- clothes rack,
- interconnecting rooms available,
- waste bin,
- air conditioning,
- non-feather pillow (synthetic),
- carpeted floor,
- wardrobe/closet,
- bedside socket,
- seating area
- shampoo,
- toilet paper,
- shower cap,
- conditioner,
- private bathroom,
- hairdryer,
- bathtub or shower,
- bathtub,
- complimentary toiletries,
- toilet
- television (tv),
- flat-screen tv,
- satellite tv channels,
- telephone
- dining area,
- dining table,
- full kitchen,
- kitchenette,
- microwave,
- kitchenware,
- minibar
- bed linen,
- lockers (in shared rooms/hostels),
- wake-up service,
- key card access,
- key access,
- towels
- landmark view
- upper floors accessible by lift (to room),
- lift access (to room)
- individually controlled air conditioning for room
- hand sanitiser (in room)
This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite's kitchen, which features kitchenware and a microwave, is available for cooking and storing food. The suite has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a minibar, as well as a dining area. The unit is furnished with 2 beds.
Room size:
Superior Suite - 50 m2
Bedroom 1 – Large bed (King size)
Max persons: 3
Superior Queen Room Description, photos, price, amenities
- clothes rack,
- non-feather pillow (synthetic),
- waste bin,
- wardrobe/closet,
- carpeted floor,
- safe deposit box,
- air conditioning,
- bedside socket,
- heating
- toilet paper,
- conditioner,
- shower cap,
- shampoo,
- toilet,
- complimentary toiletries,
- hairdryer,
- private bathroom
- television (tv),
- telephone,
- satellite tv channels,
- flat-screen tv
- minibar
- key card access,
- bed linen,
- key access,
- wake-up service,
- towels,
- lockers (in shared rooms/hostels)
- landmark view
- upper floors accessible by lift (to room),
- lift access (to room)
- individually controlled air conditioning for room
- hand sanitiser (in room)
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom.
Room size:
Superior Queen Room - 25 m2
Bedroom 1 – Single bed
Max persons: 2
Suite with City View Description, photos, price, amenities
- sofa bed,
- air conditioning,
- seating area,
- waste bin,
- heating,
- wardrobe/closet,
- sofa,
- safe deposit box,
- bedside socket,
- clothes rack,
- non-feather pillow (synthetic)
- bathtub or shower,
- private bathroom,
- toilet,
- hairdryer,
- complimentary toiletries,
- bathtub,
- shampoo,
- conditioner,
- toilet paper,
- shower cap
- satellite tv channels,
- television (tv),
- flat-screen tv,
- telephone
- dining area,
- kitchenware,
- full kitchen,
- kitchenette,
- microwave,
- minibar
- wake-up service,
- lockers (in shared rooms/hostels),
- towels,
- key card access,
- bed linen,
- key access
- landmark view
- upper floors accessible by lift (to room),
- lift access (to room)
- individually controlled air conditioning for room
- hand sanitiser (in room)
This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite's kitchen, which features kitchenware and a microwave, is available for cooking and storing food. This air-conditioned suite comes with a dining area, a flat-screen TV with satellite channels a minibar and a seating area. The unit provides 2 beds.
Room size:
Suite with City View - 50 m2
Bedroom 1 – Large bed (King size)
Max persons: 3
Standard Double or Twin Room Description, photos, price, amenities
- wardrobe/closet,
- safe deposit box,
- bedside socket,
- waste bin,
- heating,
- air conditioning,
- non-feather pillow (synthetic),
- clothes rack
- shower cap,
- toilet,
- hairdryer,
- conditioner,
- toilet paper,
- shampoo,
- private bathroom,
- complimentary toiletries
- telephone,
- satellite tv channels,
- flat-screen tv,
- television (tv)
- minibar
- towels,
- bed linen,
- lockers (in shared rooms/hostels),
- key access,
- wake-up service,
- key card access
- landmark view
- upper floors accessible by lift (to room),
- lift access (to room)
- individually controlled air conditioning for room
- hand sanitiser (in room)
This air-conditioned twin/double room includes a flat-screen TV with satellite channels and a private bathroom.
Room size:
Standard Double or Twin Room - 25 m2
Bedroom 1 – Single bed
Max persons: 2
Suite Description, photos, price, amenities
- bedside socket,
- wardrobe/closet,
- safe deposit box,
- seating area,
- clothes rack,
- heating,
- sofa,
- air conditioning,
- baby cot/crib,
- waste bin,
- sofa bed,
- non-feather pillow (synthetic)
- private bathroom,
- toilet,
- shower cap,
- shampoo,
- complimentary toiletries,
- toilet paper,
- conditioner,
- hairdryer
- television (tv),
- satellite tv channels,
- telephone,
- flat-screen tv
- dining table,
- microwave,
- full kitchen,
- kitchenette,
- kitchenware,
- dining area,
- minibar
- wake-up service,
- towels,
- key card access,
- bed linen,
- key access
- landmark view
- lift access (to room),
- upper floors accessible by lift (to room)
- individually controlled air conditioning for room
- hand sanitiser (in room)
This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer and free toiletries. The suite's kitchen, which has kitchenware and a microwave, is available for cooking and storing food. The suite features air conditioning, a minibar, a seating area, a dining area, as well as a flat-screen TV with satellite channels. The unit is furnished with 2 beds.
Room size:
Suite - 50 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 4
Deluxe Room Description, photos, price, amenities
- safe deposit box,
- heating,
- air conditioning,
- bedside socket,
- non-feather pillow (synthetic),
- baby cot/crib,
- clothes rack,
- waste bin
- shampoo,
- private bathroom,
- conditioner,
- hairdryer,
- complimentary toiletries,
- toilet,
- toilet paper,
- shower cap
- flat-screen tv,
- telephone,
- satellite tv channels,
- television (tv)
- minibar
- towels,
- key access,
- wake-up service,
- bed linen,
- key card access
- landmark view
- upper floors accessible by lift (to room),
- lift access (to room)
- individually controlled air conditioning for room
- hand sanitiser (in room)
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit provides 1 bed.
Room size:
Deluxe Room - 25 m2
Bedroom 1 – Large bed (King size)
Max persons: 2
Deluxe Room Description, photos, price, amenities
- baby cot/crib,
- non-feather pillow (synthetic),
- waste bin,
- heating,
- air conditioning,
- clothes rack,
- bedside socket,
- safe deposit box
- toilet,
- shampoo,
- shower cap,
- toilet paper,
- conditioner,
- hairdryer,
- complimentary toiletries,
- private bathroom
- satellite tv channels,
- flat-screen tv,
- telephone,
- television (tv)
- minibar
- bed linen,
- towels,
- key access,
- wake-up service,
- key card access
- landmark view
- upper floors accessible by lift (to room),
- lift access (to room)
- individually controlled air conditioning for room
- hand sanitiser (in room)
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit provides 1 bed.
Room size:
Deluxe Room - 25 m2
Bedroom 1 – Large bed (King size)
Max persons: 2
Twin Room Description, photos, price, amenities
- safe deposit box,
- bedside socket,
- baby cot/crib,
- air conditioning,
- non-feather pillow (synthetic),
- clothes rack,
- heating,
- waste bin
- toilet paper,
- complimentary toiletries,
- toilet,
- conditioner,
- hairdryer,
- shower cap,
- shampoo,
- private bathroom
- satellite tv channels,
- television (tv),
- flat-screen tv,
- telephone
- minibar
- towels,
- key card access,
- key access,
- bed linen,
- wake-up service
- landmark view
- upper floors accessible by lift (to room),
- lift access (to room)
- individually controlled air conditioning for room
- hand sanitiser (in room)
This air-conditioned twin room includes a flat-screen TV with satellite channels and a private bathroom. The unit provides 2 beds.
Room size:
Twin Room - 25 m2
Bedroom 1 – Single bed
Max persons: 2
Choose your ideal room at Swan Novo Hamburgo
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Luxury Double Room with a Double Bed
- Superior Double Room
- Luxury Twin Room
- Standard Suite
- Standard Suite
- Superior Suite
- Superior Queen Room
- Suite with City View
- Standard Double or Twin Room
- Suite
- Deluxe Room
- Deluxe Room
- Twin Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, pets are welcome, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
billiards table, pop-up art exhibitions, bar happy hour, live music and performances
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, café/snack bar, children's meals, selection of wine/champagne, on-site coffee shop
Pools, spa & wellness
sauna access, tanning salon/solarium, massage therapies, heated indoor pool, seasonal indoor pool, skyline rooftop pool, covered swimming pool, sunbeds and beach chairs, relaxing steam room, fitness activities, certified personal trainer, main swimming pool, general swimming pool access
Transport & getting around
convenient airport shuttle, shuttle service (surcharge applies), airport transfer (surcharge applies), secure parking garage, disabled-access parking, general shuttle transport
Reception & guest support
24/7 front desk, baggage hold
Shared spaces for guests
access to hotel garden, outdoor terrace area, recreation/games lounge, rooftop sun deck, guest lounge / tv room, patio/outdoor seating
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
On-site shops & services
convenience store/minimarket on premises
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, in-room heating, hypoallergenic room options, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, full wheelchair accessibility, comfortable pet bed, convenient pet bowls, secure key card entry
Property safety & security
in-room safety deposit box, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, access to qualified healthcare professionals
Disinfection & cleaning procedures
linens, towels, and laundry sanitised per local health guidelines, option to decline room cleaning services during stay
Food & drink safety
in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
On-site parking is offered, featuring private parking, a parking garage, and accessible parking options.
Check-in, check-out, and payment policies
Check-inFrom 14:00 hours
Check-outUntil 12:00 hours
Children and extra bedsChildren from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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Frequently Asked Questions (FAQ)
- Luxury Double Room with a Double Bed
- Superior Double Room
- Luxury Twin Room
- Standard Suite
- Superior Suite
- Superior Queen Room
- Suite with City View
- Standard Double or Twin Room
- Suite
- Deluxe Room
- Twin Room
