Score from 2900 reviews
- Avenida 5 Poniente 125, 72000 Puebla,
Mexico - 
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Highlights
Entirely smoke-free property
Comfortable family rooms
Stylish bar and lounge
Complimentary wi-fi property-wide
Sun-filled terrace
Daily room cleaning service
Entirely smoke-free propertyComfortable family roomsStylish bar and loungeComplimentary wi-fi property-wideSun-filled terraceDaily room cleaning serviceAll guest rooms are equipped with a flat-screen TV featuring satellite channels and a safety deposit box. The private bathrooms include a shower, free toiletries, and a hairdryer, while each room is furnished with a wardrobe.
This 4-star hotel provides opportunities to engage in table tennis.
Nearby attractions include the Biblioteca Palafoxiana, Puebla Convention Centre, and Amparo Museum. The property is situated 23 km from Hermanos Serdán International Airport.
At Hotel Isabel, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hotel Isabel, all special requests are subject to availability and may incur additional charges.
Please inform in advance of your expected arrival time. At Hotel Isabel, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
Twin Room Description, photos, price, amenities
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- air conditioning,
- tile/marble flooring,
- trouser press,
- waste bin,
- safe deposit box,
- wardrobe/closet,
- non-feather pillow (synthetic),
- bedside socket,
- iron
- private bathroom,
- additional toilet,
- complimentary toiletries,
- shampoo,
- shower,
- bathtub or shower,
- toilet,
- hairdryer,
- toilet paper
- satellite tv channels,
- telephone,
- flat-screen tv,
- television (tv)
- bottled water
- towels,
- wake-up service,
- key card access,
- bed linen,
- towels/bed linen (extra charge if not standard)
- patio,
- courtyard view
- upper floors accessible by stairs only (to room),
- ground floor unit,
- lift access (to room),
- upper floors accessible by lift (to room)
This air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit is furnished with 2 beds.
Room size:
Twin Room - 24 m2
Bedroom 1 – Double bed
Max persons: 4 
Twin Room with Bath Description, photos, price, amenities
- iron,
- bedside socket,
- wardrobe/closet,
- trouser press,
- tile/marble flooring,
- safe deposit box,
- air conditioning,
- waste bin,
- non-feather pillow (synthetic)
- hairdryer,
- shower,
- bathtub or shower,
- shampoo,
- additional toilet,
- complimentary toiletries,
- private bathroom,
- toilet,
- toilet paper
- flat-screen tv,
- satellite tv channels,
- telephone,
- television (tv)
- bottled water
- towels/bed linen (extra charge if not standard),
- key card access,
- bed linen,
- wake-up service,
- towels
- patio,
- courtyard view
- lift access (to room),
- upper floors accessible by stairs only (to room),
- ground floor unit,
- upper floors accessible by lift (to room)
This air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit is furnished with 2 beds.
Room size:
Twin Room with Bath - 26 m2
Bedroom 1 – Double bed
Max persons: 4
Double Room Description, photos, price, amenities
- waste bin,
- air conditioning,
- trouser press,
- safe deposit box,
- tile/marble flooring,
- wardrobe/closet,
- bedside socket,
- non-feather pillow (synthetic),
- iron
- bathtub or shower,
- shower,
- private bathroom,
- complimentary toiletries,
- toilet paper,
- toilet,
- shampoo,
- additional toilet,
- hairdryer
- television (tv),
- flat-screen tv,
- telephone,
- satellite tv channels
- bottled water
- towels,
- towels/bed linen (extra charge if not standard),
- wake-up service,
- key card access,
- bed linen
- courtyard view,
- patio
- upper floors accessible by stairs only (to room),
- upper floors accessible by lift (to room),
- lift access (to room)
This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit provides 1 bed.
Room size:
Double Room - 24 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Double Room Description, photos, price, amenities
- iron,
- waste bin,
- tile/marble flooring,
- air conditioning,
- trouser press,
- safe deposit box,
- wardrobe/closet,
- bedside socket,
- non-feather pillow (synthetic)
- private bathroom,
- toilet paper,
- additional toilet,
- shower,
- complimentary toiletries,
- hairdryer,
- bathtub or shower,
- toilet,
- shampoo
- television (tv),
- satellite tv channels,
- telephone,
- flat-screen tv
- bottled water
- wake-up service,
- towels,
- key card access,
- towels/bed linen (extra charge if not standard),
- bed linen
- patio,
- courtyard view
- lift access (to room),
- upper floors accessible by lift (to room),
- ground floor unit,
- upper floors accessible by stairs only (to room)
This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit is equipped with 1 bed.
Room size:
Double Room - 22 m2
Bedroom 1 – Double bed
Max persons: 2
Choose your ideal room at Hotel Isabel
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Double Room
- Twin Room
- Twin Room with Bath
- Double Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
wi-fi throughout the property
On-site activities & leisure
table tennis facilities
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
in-room dining service, hotel bar, café/snack bar
Pools, spa & wellness
gym/fitness studio, communal bathhouse, fitness activities
Reception & guest support
24/7 front desk, currency exchange service, excursion booking desk, baggage hold, individual check-in/check-out
Shared spaces for guests
access to hotel garden, outdoor terrace area, recreation/games lounge, rooftop sun deck, guest lounge / tv room, patio/outdoor seating
Family & entertainment
selection of board games/puzzles, secure indoor play zone
Cleanliness & housekeeping
in-room trouser press, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center
Other property amenities
smoke-free rooms, spacious family rooms, elevator access, entirely non-smoking property, allocated smoking zone, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Details about parking facilities are not available.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 18:00 hours
Check-outFrom 12:00 Until 13:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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