Score from 1133 reviews
- G-01, Menara Sentral, Jalan Juru Sentral, Bukit Mertajam, 14000 Bukit Mertajam,
Malaysia - 
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Highlights
Non-smoking rooms available
Pets are welcome
24/7 front desk support
Complimentary guest parking
Seasonal outdoor pool
Modern fitness centre
Non-smoking rooms availablePets are welcome24/7 front desk supportComplimentary guest parkingSeasonal outdoor poolModern fitness centreThe air-conditioned rooms are designed with your relaxation in mind, each equipped with a private bathroom and complimentary WiFi. They come with a desk for any work you need to catch up on, a flat-screen TV for your entertainment, and free toiletries adding a touch of luxury.
Start your day right with a delightful buffet or halal breakfast available at the hotel. Whether you’re planning a leisurely day or exploring the local area, the 24-hour front desk is always ready to assist.
Centrally located, Citadines Prai Penang is just 14 km from the iconic Penang Bridge and 21 km from Queensbay Mall, making it easy to explore. Plus, with Penang International Airport only 24 km away and a paid airport shuttle service available, getting to and from the hotel is a breeze.
From 1 January 2023, a tourist tax of RM 10 per room per night applies to all foreign guests at Citadines Prai Penang. This tax is not included in the room rate at Citadines Prai Penang and must be paid at check-in. Guests with a valid Malaysian Identity Card or permanent resident MY PR Card are exempt from this charge at Citadines Prai Penang.
Pets are allowed on request. There is a surcharge of 50% off the PROPERTY rate and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information.Please inform in advance of your expected arrival time. At Citadines Prai Penang, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Citadines Prai Penang, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Citadines Prai Penang, all special requests are subject to availability and may incur additional charges.
At Citadines Prai Penang, hen, stag, or similar parties are not accepted.
Studio Premier Description, photos, price, amenities
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- iron,
- ironing facilities (iron and ironing board),
- baby cot/crib,
- wardrobe/closet,
- work desk,
- air conditioning,
- waste bin,
- sofa
- hairdryer,
- shower cap,
- private bathroom,
- bidet,
- toilet paper,
- body soap,
- slippers,
- shampoo,
- conditioner,
- complimentary toiletries,
- shower,
- toothbrush
- telephone,
- flat-screen tv
- kitchenette,
- microwave,
- refrigerator
- bed linen,
- key card access,
- towels,
- wake-up service,
- towels/bed linen (extra charge if not standard)
- lift access (to room),
- upper floors accessible by lift (to room)
- individually controlled air conditioning for room
- free gym access (depending on room type)
Room fitted with modern decor and simple yet tasteful furniture. Ideal for business executives or travelling couples.
Room size:
Studio Premier - 39 m2
Bedroom 1 – Large bed (King size)
Max persons: 3 
Studio Premier Twin Description, photos, price, amenities
- air conditioning,
- ironing facilities (iron and ironing board),
- wardrobe/closet,
- baby cot/crib,
- waste bin,
- sofa,
- iron,
- work desk
- slippers,
- toothbrush,
- shower cap,
- bidet,
- body soap,
- complimentary toiletries,
- conditioner,
- private bathroom,
- shower,
- hairdryer,
- shampoo,
- toilet paper
- telephone,
- flat-screen tv
- refrigerator,
- kitchenette,
- microwave
- bed linen,
- key card access,
- towels/bed linen (extra charge if not standard),
- towels,
- wake-up service
- lift access (to room),
- upper floors accessible by lift (to room)
- individually controlled air conditioning for room
- free gym access (depending on room type)
The sleekly decorated room is fitted with twin beds, making it ideal for business executives or travelling couples.
Room size:
Studio Premier Twin - 39 m2
Bedroom 1 – Single bed
Max persons: 3
2 - Bedroom Executive Description, photos, price, amenities
- baby cot/crib,
- ironing facilities (iron and ironing board),
- washing machine,
- waste bin,
- air conditioning,
- sofa,
- work desk,
- iron,
- wardrobe/closet
- toothbrush,
- body soap,
- bidet,
- slippers,
- private bathroom,
- shower cap,
- hairdryer,
- shampoo,
- complimentary toiletries,
- shower,
- conditioner,
- toilet paper
- flat-screen tv,
- telephone
- dining table,
- dining area,
- microwave,
- kitchenette,
- refrigerator
- towels/bed linen (extra charge if not standard),
- key card access,
- wake-up service,
- bed linen,
- towels
- view
- lift access (to room),
- upper floors accessible by lift (to room)
- individually controlled air conditioning for room
- free gym access (depending on room type)
This apartment has a microwave, dining area and air conditioning.
Room size:
2 - Bedroom Executive - 75 m2
Bedroom 1 – Single bed
Bedroom 2 – Large bed (King size)
Max persons: 5
2 - Bedroom Premier Description, photos, price, amenities
- ironing facilities (iron and ironing board),
- washing machine,
- waste bin,
- air conditioning,
- iron,
- baby cot/crib,
- wardrobe/closet,
- work desk,
- sofa
- bidet,
- bathtub or shower,
- complimentary toiletries,
- shower cap,
- body soap,
- shampoo,
- toilet paper,
- toothbrush,
- shower,
- private bathroom,
- slippers,
- hairdryer,
- conditioner
- telephone,
- flat-screen tv
- dining area,
- refrigerator,
- microwave,
- dining table,
- kitchenette
- key card access,
- bed linen,
- towels/bed linen (extra charge if not standard),
- towels,
- wake-up service
- view
- lift access (to room),
- upper floors accessible by lift (to room)
- individually controlled air conditioning for room
- free gym access (depending on room type)
This apartment features a microwave, kitchenette and flat-screen TV.
Room size:
2 - Bedroom Premier - 82 m2
Bedroom 1 – Large bed (King size)
Bedroom 2 – Single bed
Max persons: 5
Choose your ideal room at Citadines Prai Penang
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Studio Premier
- Studio Premier Twin
- 2 - Bedroom Executive
- 2 - Bedroom Premier
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, pets are welcome, complimentary parking, on-site parking, private parking area
On-site activities & leisure
bar happy hour
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Pools, spa & wellness
gym/fitness studio, hot tub / jacuzzi access, outdoor swimming pool, year-round outdoor pool, fitness activities, main swimming pool, general swimming pool access
Transport & getting around
convenient airport shuttle, shuttle service (surcharge applies), airport transfer (surcharge applies), airport meet and greet / pick up, convenient airport drop off, general shuttle transport
Reception & guest support
24/7 front desk, invoices available
Cleanliness & housekeeping
guest laundry service
Other property amenities
smoke-free rooms, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, comprehensive first-aid kit accessible, access to qualified healthcare professionals
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a dedicated private parking area.
Check-in, check-out, and payment policies
Check-inFrom 15:00 hours
Check-outUntil 12:00 hours
Children and extra bedsChildren from 0 years old pay 150.00 MYR per night using extra bed. Guests must be at least 18 years old to check in. We welcome children of all ages. The property may require a deposit of 200.00 MYR. Deposit payment method: card.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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Frequently Asked Questions (FAQ)
- Studio Premier
- Studio Premier Twin
- 2 - Bedroom Executive
- 2 - Bedroom Premier
