Score from 324 reviews
- Shimizu 336 , 049-5722 Lake Toya,
Japan - 
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Highlights
Guest parking available
24/7 front desk support
Luxurious spa and wellness centre
Non-smoking rooms available
On-site restaurant
Indoor leisure pool
Guest parking available24/7 front desk supportLuxurious spa and wellness centreNon-smoking rooms availableOn-site restaurantIndoor leisure poolThe rooms are designed in light tones, featuring large windows that reach the floor and a cozy seating area. Each room is equipped with an LCD television, a minibar, and a private bathroom that includes designer toiletries, a bathtub, and bathrobes. Complimentary wired internet access is available.
Dining options include traditional Japanese cuisine at SUYAMA and Teppanyaki grills at the Out of Africa restaurant. The hotel also serves Italian dishes and has a French pastry shop. The Polo Bar offers a selection of designer cocktails, non-alcoholic beverages, and twelve varieties of cigars. Breakfast options include both Western and Japanese cuisine.
The spa at Toya Windsor features an indoor pool with a glass ceiling and a hot tub for relaxation. Guests can take skiing lessons at Snow Village or participate in trekking tours. The ski slopes operate from January to mid-March. A playroom and various sports activities are available for younger visitors.
Windsor Hotel Toya Resort & Spa provides complimentary shuttle services to Toya Station, located a 30-minute drive away.
-The property offers free shuttle from JR Toya Train Station if requested in advance.
-Please note that guests who wish to use the free shuttle are required to make a reservation by 18:00 the day before arrival.
-Please directly contact the property for further details.
Please note that the hotel will undergo a scheduled power outage due to legal inspection of electrical equipment and the whole building will be blacked out on the following dates/times: 10 Oct 2025, 0:00-06:00.
Please note that the elevator will be unavailable from 2025 Oct 9, 23:30 to Oct 10 06:15. During this period, guests must use the stairs.
Due to the coronavirus (COVID-19), for the time being, facilities such as restaurants, pool are changed the service and business hours.
We apologize for the inconvenience and appreciate your understanding. Please check the hotel official website for business hours.Please inform in advance of your expected arrival time. At Vignette Collection The Windsor Hotel TOYA by IHG, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Vignette Collection The Windsor Hotel TOYA by IHG, guests with tattoos may be restricted from using public bathing areas or other facilities where tattoos are visible.
Guests must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.
Deluxe Description, photos, price, amenities
Room size:
Deluxe - 40 m2
Max persons: 2 
Premium Queen Room with Sea Side Description, photos, price, amenities
The unit is equipped with 1 bed.
Room size:
Premium Queen Room with Sea Side - 40 m2
Bedroom 1 – Large bed (King size)
Max persons: 2
Premium Twin Room with Sea Side Description, photos, price, amenities
The unit is furnished with 2 beds.
Room size:
Premium Twin Room with Sea Side - 40 m2
Bedroom 1 – Single bed
Max persons: 3
Premium Twin Room with Lake Side Description, photos, price, amenities
The unit provides 2 beds.
Room size:
Premium Twin Room with Lake Side - 40 m2
Bedroom 1 – Single bed
Max persons: 3
King Suite with Lake Side Description, photos, price, amenities
The unit is equipped with 1 bed.
Room size:
King Suite with Lake Side - 58 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
King Suite with Sea Side Description, photos, price, amenities
The unit provides 1 bed.
Room size:
King Suite with Sea Side - 58 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Twin Suite with Sea Side Description, photos, price, amenities
The unit provides 2 beds.
Room size:
Twin Suite with Sea Side - 58 m2
Bedroom 1 – Single bed
Max persons: 3
Twin Suite with Lake Side Description, photos, price, amenities
The unit is furnished with 2 beds.
Room size:
Twin Suite with Lake Side - 58 m2
Bedroom 1 – Single bed
Max persons: 3
Premium Room Description, photos, price, amenities
Room size:
Premium Room - 40 m2
Max persons: 2
Choose your ideal room at Vignette Collection The Windsor Hotel TOYA by IHG
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Deluxe
- Premium Queen Room with Sea Side
- Premium Twin Room with Sea Side
- Premium Twin Room with Lake Side
- King Suite with Lake Side
- King Suite with Sea Side
- Twin Suite with Sea Side
- Twin Suite with Lake Side
- Premium Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area
On-site activities & leisure
access to tennis court, nearby golf course (within 3 km), skiing activities, canoeing trips, hiking trails accessible, cycling routes, horseback riding, miniature golf, ski lessons available, on-site ski equipment rental, direct ski slope access (ski-in/ski-out), tennis gear
Hotel services offered
comprehensive internet access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, special dietary menus (on request), children's meals, selection of wine/champagne, on-site coffee shop
Pools, spa & wellness
sauna access, gym/fitness studio, spa & wellness sanctuary, hot tub / jacuzzi access, heated indoor pool, year-round indoor pool, natural hot spring bath, outdoor bathing area, communal bathhouse, sunbeds and beach chairs, full spa amenities, changing rooms for fitness/spa, main swimming pool, general swimming pool access
Transport & getting around
on-site car rental, complimentary shuttle service, general shuttle transport
Reception & guest support
24/7 front desk, quick check-in/check-out, currency exchange service, baggage hold, guest concierge services, individual check-in/check-out, invoices available
Shared spaces for guests
access to hotel garden, on-site chapel or shrine
Family & entertainment
professional babysitting/childcare, outdoor children's play area, dedicated entertainment team
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service
Business & conference facilities
conference and banquet facilities, fax and photocopying services
On-site shops & services
on-site barber/beauty salon
Other property amenities
smoke-free rooms, spacious family rooms, elevator access, in-room heating, individually controlled air conditioning, allocated smoking zone
Property safety & security
in-room safety deposit box
Internet access
The property provides internet services.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a dedicated private parking area.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 00:00 hours
Check-outUntil 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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Frequently Asked Questions (FAQ)
- Deluxe
- Premium Queen Room with Sea Side
- Premium Twin Room with Sea Side
- Premium Twin Room with Lake Side
- King Suite with Lake Side
- King Suite with Sea Side
- Twin Suite with Sea Side
- Twin Suite with Lake Side
- Premium Room
