Score from 162 reviews
- Minato-ku, Akasaka 9-7-1 Tokyo Midtown, 107-6245 Tokyo,
Japan - 
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Highlights
Luxurious spa and wellness centre
Modern fitness centre
Airport shuttle service
Complimentary wi-fi property-wide
Indoor leisure pool- Parking directly at the property
Luxurious spa and wellness centreModern fitness centreAirport shuttle serviceComplimentary wi-fi property-wideIndoor leisure poolParking directly at the propertyRooms at the Tokyo Ritz-Carlton offer breathtaking views of the Shinjuku area, the Imperial Palace or Mount Fuji. All rooms come with a DVD player and a spacious marble bathroom. You will find a flat-screen TV with satellite channels, minibar and coffee machine.
Guests can pamper themselves with a treatment at the spa, or unwind in a whirlpool with city skyline views. Other facilities include saunas, a gym and bicycle rental.
Restaurants at the Ritz-Carlton vary from French to Japanese cuisine, all offering spectacular views. The Michelin-star chef supervised restaurant Héritage by Kei Kobayashi serves French delicacies, while guests can enjoy live musical performance in the afternoon and evening at The Bar.
The Ritz-Carlton Tokyo is directly connected to Roppongi Station, which offers easy subway access to Shinjuku and Akihabara. The National Art Centre and Roppongi Hills are about a 10-minute walk. Tokyo Station and the Imperial Palace are both a 20-minute taxi ride away.
An accommodation tax per person per night at The Ritz-Carlton, Tokyo is not included in the price and must be paid at the property.
Carlton Suite Description, photos, price, amenities
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- feather pillow,
- waste bin,
- safe deposit box,
- air conditioning,
- sofa,
- bedside socket,
- clothes rack,
- baby cot/crib,
- hot tub (in room),
- wardrobe/closet,
- work desk,
- extra-long beds (over 2 metres),
- heating,
- pajamas,
- soundproofed rooms,
- carpeted floor
- conditioner,
- bathrobe,
- shower,
- toothbrush,
- complimentary toiletries,
- bidet,
- shower cap,
- private bathroom,
- hairdryer,
- slippers,
- shampoo,
- body soap,
- bathtub or shower,
- toilet paper,
- toilet,
- bathtub
- telephone,
- satellite tv channels,
- television (tv),
- laptop-sized safe,
- dvd player,
- flat-screen tv,
- cd player
- tea and coffee making facilities,
- minibar,
- electric kettle,
- bottled water,
- coffee machine
- bed linen,
- wake-up call/alarm clock,
- alarm clock,
- key card access,
- towels,
- wake-up service
- city view,
- view
- lift access (to room),
- upper floors accessible by lift (to room)
- smoke detector
One-bedroom suite offers spacious living room and bedroom featuring skyline views of Tokyo Tower and Shinjuku area or skyline of Tokyo Skytree and Shinjuku skyscapers. A flat-screen TV with satellite channels, minibar and coffee machine.
Room size:
Carlton Suite - 120 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2 
Club Carlton Suite Description, photos, price, amenities
- safe deposit box,
- pajamas,
- carpeted floor,
- hot tub (in room),
- work desk,
- clothes rack,
- bedside socket,
- baby cot/crib,
- heating,
- extra-long beds (over 2 metres),
- sofa,
- air conditioning,
- wardrobe/closet,
- waste bin,
- feather pillow,
- soundproofed rooms
- bathtub,
- bathtub or shower,
- toilet paper,
- shower,
- conditioner,
- slippers,
- hairdryer,
- shampoo,
- shower cap,
- toothbrush,
- toilet,
- private bathroom,
- body soap,
- bidet,
- complimentary toiletries,
- bathrobe
- flat-screen tv,
- cd player,
- dvd player,
- television (tv),
- satellite tv channels,
- laptop-sized safe,
- telephone
- coffee machine,
- minibar,
- electric kettle,
- tea and coffee making facilities,
- bottled water
- alarm clock,
- towels,
- wake-up call/alarm clock,
- executive lounge access (depending on room type),
- wake-up service,
- bed linen,
- key card access
- view,
- city view
- lift access (to room),
- upper floors accessible by lift (to room)
- smoke detector
Located on the club floors, this spacious one-bedroom suite with a large living room provides views of Tokyo Tower and the skyline of Shinjuku district. This suite includes exclusive club privileges including concierge and food/beverage offerings at the club lounge. You will find a flat-screen TV with satellite channels, minibar and coffee machine.
Room size:
Club Carlton Suite - 120 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Club Executive Suite Description, photos, price, amenities
- bedside socket,
- carpeted floor,
- extra-long beds (over 2 metres),
- safe deposit box,
- heating,
- soundproofed rooms,
- waste bin,
- clothes rack,
- pajamas,
- baby cot/crib,
- work desk,
- feather pillow,
- hot tub (in room),
- sofa,
- air conditioning,
- wardrobe/closet
- shower cap,
- shampoo,
- bathrobe,
- bathtub,
- bathtub or shower,
- complimentary toiletries,
- hairdryer,
- body soap,
- toilet paper,
- toothbrush,
- shower,
- bidet,
- conditioner,
- toilet,
- private bathroom,
- slippers
- laptop-sized safe,
- cd player,
- satellite tv channels,
- television (tv),
- telephone,
- dvd player,
- flat-screen tv
- tea and coffee making facilities,
- coffee machine,
- bottled water,
- electric kettle,
- minibar
- executive lounge access (depending on room type),
- key card access,
- bed linen,
- wake-up service,
- alarm clock,
- towels,
- wake-up call/alarm clock
- view,
- city view
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
This one-bedroom suite is located on club floors and boasts panoramic views of Fuji Mountain and Shinjuku's skyline. This suite includes exclusive club privileges including concierge and food/beverage offerings at the club lounge. You will find a flat-screen TV with satellite channels, minibar and coffee machine.
Room size:
Club Executive Suite - 80 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
One-Bedroom Premier Executive Suite - Club Lounge Access Description, photos, price, amenities
- waste bin,
- extra-long beds (over 2 metres),
- clothes rack,
- feather pillow,
- pajamas,
- soundproofed rooms,
- work desk,
- heating,
- air conditioning,
- carpeted floor,
- baby cot/crib,
- safe deposit box,
- hot tub (in room),
- sofa,
- bedside socket,
- wardrobe/closet
- complimentary toiletries,
- shower cap,
- bathrobe,
- bidet,
- toilet,
- body soap,
- hairdryer,
- bathtub,
- private bathroom,
- shampoo,
- conditioner,
- shower,
- toilet paper,
- toothbrush,
- bathtub or shower,
- slippers
- telephone,
- dvd player,
- flat-screen tv,
- laptop-sized safe,
- satellite tv channels,
- television (tv),
- cd player
- minibar,
- bottled water,
- electric kettle,
- coffee machine,
- tea and coffee making facilities
- wake-up call/alarm clock,
- executive lounge access (depending on room type),
- bed linen,
- key card access,
- towels,
- alarm clock,
- wake-up service
- view,
- city view
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
This one-bedroom suite is located on club floors and features an en suite bathroom with marble floors, walls and wash basin. This suite includes exclusive club privileges including concierge and food/beverage offerings at the club lounge. There are a flat-screen TV with satellite channels, minibar and coffee machine.
Room size:
One-Bedroom Premier Executive Suite - Club Lounge Access - 80 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Club Luxury Suite Description, photos, price, amenities
- waste bin,
- soundproofed rooms,
- clothes rack,
- extra-long beds (over 2 metres),
- safe deposit box,
- wardrobe/closet,
- hot tub (in room),
- baby cot/crib,
- heating,
- bedside socket,
- sofa,
- pajamas,
- carpeted floor,
- air conditioning,
- work desk,
- feather pillow
- body soap,
- toilet,
- conditioner,
- shower,
- shampoo,
- bathrobe,
- complimentary toiletries,
- private bathroom,
- slippers,
- bathtub or shower,
- toothbrush,
- hairdryer,
- bidet,
- bathtub,
- shower cap,
- toilet paper
- telephone,
- satellite tv channels,
- laptop-sized safe,
- cd player,
- television (tv),
- dvd player,
- flat-screen tv
- electric kettle,
- coffee machine,
- tea and coffee making facilities,
- minibar,
- bottled water
- bed linen,
- towels,
- alarm clock,
- executive lounge access (depending on room type),
- key card access,
- wake-up call/alarm clock,
- wake-up service
- view,
- city view
- lift access (to room),
- upper floors accessible by lift (to room)
- smoke detector
This one-bedroom suite with a large living room is located on club floors. This suite includes exclusive club privileges including concierge and food/beverage offerings at the club lounge. A flat-screen TV with satellite channels, minibar and coffee machine.
Room size:
Club Luxury Suite - 100 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Deluxe King Description, photos, price, amenities
- air conditioning,
- soundproofed rooms,
- carpeted floor,
- clothes rack,
- feather pillow,
- extra-long beds (over 2 metres),
- wardrobe/closet,
- waste bin,
- hot tub (in room),
- baby cot/crib,
- heating,
- bedside socket,
- pajamas,
- work desk,
- safe deposit box,
- sofa
- shower cap,
- toilet,
- bidet,
- bathtub,
- conditioner,
- toothbrush,
- toilet paper,
- shampoo,
- private bathroom,
- slippers,
- hairdryer,
- shower,
- bathtub or shower,
- body soap,
- complimentary toiletries,
- bathrobe
- dvd player,
- flat-screen tv,
- television (tv),
- laptop-sized safe,
- satellite tv channels,
- cd player,
- telephone
- electric kettle,
- minibar,
- coffee machine,
- tea and coffee making facilities,
- bottled water
- bed linen,
- key card access,
- wake-up call/alarm clock,
- wake-up service,
- towels,
- alarm clock
- view,
- city view
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
Located on the 47th to 51st floors, this room boasts panoramic city views of Tokyo. You will find a flat-screen TV with satellite channels, minibar and coffee machine. The room is fitted with an extra-large double bed.
Room size:
Deluxe King - 52 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Executive Suite Description, photos, price, amenities
- clothes rack,
- heating,
- wardrobe/closet,
- safe deposit box,
- feather pillow,
- carpeted floor,
- waste bin,
- hot tub (in room),
- soundproofed rooms,
- bedside socket,
- baby cot/crib,
- air conditioning,
- sofa,
- work desk,
- extra-long beds (over 2 metres),
- pajamas
- toothbrush,
- bathrobe,
- hairdryer,
- slippers,
- private bathroom,
- toilet,
- shower,
- bathtub,
- toilet paper,
- bathtub or shower,
- body soap,
- shower cap,
- conditioner,
- shampoo,
- complimentary toiletries,
- bidet
- telephone,
- satellite tv channels,
- television (tv),
- dvd player,
- cd player,
- laptop-sized safe,
- flat-screen tv
- bottled water,
- minibar,
- tea and coffee making facilities,
- electric kettle,
- coffee machine
- key card access,
- wake-up service,
- alarm clock,
- towels,
- bed linen,
- wake-up call/alarm clock
- city view,
- view
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
This air-conditioned one-bedroom suite features panoramic views of Mount Fuji and Shinjuku district. A flat-screen TV with satellite channels, minibar and coffee machine are available.
Room size:
Executive Suite - 80 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Modern Japanese Suite Description, photos, price, amenities
- safe deposit box,
- hot tub (in room),
- soundproofed rooms,
- extra-long beds (over 2 metres),
- baby cot/crib,
- bedside socket,
- pajamas,
- feather pillow,
- wardrobe/closet,
- heating,
- clothes rack,
- waste bin,
- yukata (japanese bathrobe),
- carpeted floor,
- work desk,
- sofa,
- air conditioning
- toothbrush,
- toilet,
- shampoo,
- bathrobe,
- body soap,
- toilet paper,
- conditioner,
- hairdryer,
- shower cap,
- slippers,
- private bathroom,
- shower,
- bathtub,
- bathtub or shower,
- bidet,
- complimentary toiletries
- satellite tv channels,
- dvd player,
- telephone,
- laptop-sized safe,
- cd player,
- television (tv),
- flat-screen tv
- minibar,
- electric kettle,
- coffee machine,
- tea and coffee making facilities,
- bottled water
- key card access,
- bed linen,
- towels,
- executive lounge access (depending on room type),
- alarm clock,
- wake-up service,
- wake-up call/alarm clock
- city view,
- view
- lift access (to room),
- upper floors accessible by lift (to room)
- smoke detector
Featuring tatami (woven-straw) flooring and Japanese Shoji doors, this suite is fitted with futon mats to be spread on the floor. Guests can view Tokyo Tower from the suite. A flat-screen TV with satellite channels, minibar and coffee machine are offered.
Room size:
Modern Japanese Suite - 100 m2
Bedroom 1 – Futon Mat
Max persons: 2
One-Bedroom Premier Executive King Suite Description, photos, price, amenities
- carpeted floor,
- waste bin,
- wardrobe/closet,
- pajamas,
- bedside socket,
- soundproofed rooms,
- baby cot/crib,
- air conditioning,
- work desk,
- sofa,
- extra-long beds (over 2 metres),
- heating,
- safe deposit box,
- hot tub (in room),
- clothes rack,
- feather pillow
- conditioner,
- private bathroom,
- bathtub,
- body soap,
- hairdryer,
- bathtub or shower,
- bathrobe,
- shower,
- slippers,
- shower cap,
- toilet paper,
- shampoo,
- toilet,
- toothbrush,
- bidet,
- complimentary toiletries
- satellite tv channels,
- cd player,
- telephone,
- dvd player,
- television (tv),
- flat-screen tv,
- laptop-sized safe
- minibar,
- bottled water,
- electric kettle,
- coffee machine,
- tea and coffee making facilities
- key card access,
- wake-up service,
- alarm clock,
- towels,
- wake-up call/alarm clock,
- bed linen
- city view,
- view
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
This one-bedroom suite features a living room offering panoramic views of Tokyo Tower and Tokyo Sky Tree. Full marble bathroom has a large window overlooking the city. A flat-screen TV with satellite channels, minibar and coffee machine are available.
Room size:
One-Bedroom Premier Executive King Suite - 80 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Tokyo Deluxe King Description, photos, price, amenities
- air conditioning,
- extra-long beds (over 2 metres),
- safe deposit box,
- work desk,
- sofa,
- clothes rack,
- feather pillow,
- baby cot/crib,
- waste bin,
- pajamas,
- carpeted floor,
- soundproofed rooms,
- hot tub (in room),
- wardrobe/closet,
- bedside socket,
- heating
- toilet paper,
- private bathroom,
- toilet,
- bathrobe,
- conditioner,
- shampoo,
- body soap,
- bidet,
- shower cap,
- shower,
- toothbrush,
- bathtub,
- complimentary toiletries,
- bathtub or shower,
- hairdryer,
- slippers
- telephone,
- flat-screen tv,
- cd player,
- satellite tv channels,
- laptop-sized safe,
- dvd player,
- television (tv)
- electric kettle,
- bottled water,
- minibar,
- tea and coffee making facilities,
- coffee machine
- bed linen,
- wake-up service,
- key card access,
- towels,
- alarm clock,
- wake-up call/alarm clock
- view,
- city view
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
Located on the 47th to 51st floors, this double room features views of Tokyo Tower or Mount Fuji. There are a flat-screen TV with satellite channels, minibar and coffee machine.
Room size:
Tokyo Deluxe King - 52 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
One-Bedroom Luxury King Suite Description, photos, price, amenities
- heating,
- bedside socket,
- feather pillow,
- air conditioning,
- clothes rack,
- wardrobe/closet,
- sofa,
- carpeted floor,
- safe deposit box,
- pajamas,
- soundproofed rooms,
- baby cot/crib,
- work desk,
- extra-long beds (over 2 metres),
- hot tub (in room),
- waste bin
- private bathroom,
- bathrobe,
- shampoo,
- bidet,
- shower cap,
- bathtub,
- toilet,
- hairdryer,
- slippers,
- shower,
- conditioner,
- bathtub or shower,
- complimentary toiletries,
- toothbrush,
- body soap,
- toilet paper
- telephone,
- satellite tv channels,
- television (tv),
- dvd player,
- flat-screen tv,
- laptop-sized safe,
- cd player
- coffee machine,
- tea and coffee making facilities,
- minibar,
- electric kettle,
- bottled water
- towels,
- wake-up service,
- bed linen,
- key card access,
- wake-up call/alarm clock,
- alarm clock
- city view,
- view
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
This one-bedroom suite with a large living room features views of Tokyo Tower. There are a flat-screen TV with satellite channels, minibar and coffee machine.
Room size:
One-Bedroom Luxury King Suite - 100 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Club Deluxe King Description, photos, price, amenities
- bedside socket,
- soundproofed rooms,
- hot tub (in room),
- extra-long beds (over 2 metres),
- carpeted floor,
- safe deposit box,
- feather pillow,
- waste bin,
- wardrobe/closet,
- baby cot/crib,
- sofa,
- air conditioning,
- pajamas,
- work desk,
- clothes rack,
- heating
- bathrobe,
- conditioner,
- shampoo,
- shower cap,
- slippers,
- complimentary toiletries,
- bidet,
- hairdryer,
- toilet,
- bathtub or shower,
- toilet paper,
- toothbrush,
- bathtub,
- private bathroom,
- body soap,
- shower
- telephone,
- television (tv),
- flat-screen tv,
- satellite tv channels,
- laptop-sized safe,
- dvd player,
- cd player
- minibar,
- bottled water,
- tea and coffee making facilities,
- electric kettle,
- coffee machine
- bed linen,
- alarm clock,
- executive lounge access (depending on room type),
- towels,
- key card access,
- wake-up service,
- wake-up call/alarm clock
- city view,
- view
- lift access (to room),
- upper floors accessible by lift (to room)
- smoke detector
Located on the club floors, this deluxe room includes exclusive club privileges including concierge and food/beverage offerings at the club lounge. There are a flat-screen TV with satellite channels, minibar and coffee machine. This room is fitted with either 1 extra-large double bed or 2 standard double beds.
Room size:
Club Deluxe King - 52 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Tokyo Deluxe Twin Description, photos, price, amenities
- baby cot/crib,
- hot tub (in room),
- sofa,
- air conditioning,
- extra-long beds (over 2 metres),
- soundproofed rooms,
- feather pillow,
- heating,
- work desk,
- pajamas,
- safe deposit box,
- carpeted floor,
- bedside socket,
- wardrobe/closet,
- clothes rack,
- waste bin
- body soap,
- toilet paper,
- complimentary toiletries,
- bathtub or shower,
- conditioner,
- shampoo,
- shower cap,
- bathrobe,
- hairdryer,
- shower,
- slippers,
- bidet,
- toilet,
- toothbrush,
- bathtub,
- private bathroom
- satellite tv channels,
- flat-screen tv,
- cd player,
- dvd player,
- laptop-sized safe,
- television (tv),
- telephone
- minibar,
- electric kettle,
- tea and coffee making facilities,
- coffee machine,
- bottled water
- key card access,
- bed linen,
- wake-up service,
- alarm clock,
- wake-up call/alarm clock,
- towels
- city view,
- view
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible,
- lift access (to room)
- smoke detector
Located on the 47th to 51st floors, this room boasts a views of Tokyo Sky Tree and the garden of the Imperial Palace or Mount Fuji views. A flat-screen TV with satellite channels, minibar and coffee machine are provided. The room is fitted with 2 double beds.
Room size:
Tokyo Deluxe Twin - 52 m2
Bedroom 1 – Single bed
Max persons: 3
Club Deluxe Twin Description, photos, price, amenities
- bedside socket,
- sofa,
- carpeted floor,
- soundproofed rooms,
- pajamas,
- safe deposit box,
- waste bin,
- hot tub (in room),
- clothes rack,
- feather pillow,
- work desk,
- extra-long beds (over 2 metres),
- baby cot/crib,
- heating,
- air conditioning,
- wardrobe/closet
- toothbrush,
- bathtub or shower,
- conditioner,
- toilet,
- bathrobe,
- toilet paper,
- hairdryer,
- shower cap,
- bathtub,
- private bathroom,
- complimentary toiletries,
- shampoo,
- slippers,
- bidet,
- body soap,
- shower
- flat-screen tv,
- telephone,
- satellite tv channels,
- laptop-sized safe,
- dvd player,
- cd player,
- television (tv)
- electric kettle,
- tea and coffee making facilities,
- minibar,
- coffee machine,
- bottled water
- key card access,
- towels,
- wake-up call/alarm clock,
- alarm clock,
- wake-up service,
- executive lounge access (depending on room type),
- bed linen
- city view,
- view
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible,
- lift access (to room)
- smoke detector
This twin room offers a hot tub. Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit provides 1 bed.
Room size:
Club Deluxe Twin - 52 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Deluxe Twin Description, photos, price, amenities
- hot tub (in room),
- work desk,
- air conditioning,
- heating,
- soundproofed rooms,
- waste bin,
- carpeted floor,
- wardrobe/closet,
- sofa,
- baby cot/crib,
- bedside socket,
- pajamas,
- safe deposit box,
- extra-long beds (over 2 metres),
- clothes rack,
- feather pillow
- body soap,
- bathtub,
- toothbrush,
- bathrobe,
- toilet paper,
- complimentary toiletries,
- shower,
- toilet,
- shower cap,
- hairdryer,
- bidet,
- slippers,
- shampoo,
- bathtub or shower,
- conditioner
- satellite tv channels,
- dvd player,
- telephone,
- flat-screen tv,
- laptop-sized safe,
- cd player,
- television (tv)
- bottled water,
- minibar,
- electric kettle,
- tea and coffee making facilities,
- coffee machine
- key card access,
- alarm clock,
- bed linen,
- towels,
- wake-up call/alarm clock,
- wake-up service
- view,
- city view
- upper floors accessible by lift (to room),
- lift access (to room),
- entire unit wheelchair accessible
- smoke detector
The hot tub is a top feature of this double room. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit is furnished with 2 beds.
Room size:
Deluxe Twin - 52 m2
Bedroom 1 – Double bed
Max persons: 2
Choose your ideal room at The Ritz-Carlton, Tokyo
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Carlton Suite
- Club Carlton Suite
- Club Deluxe King
- Club Executive Suite
- One-Bedroom Premier Executive Suite - Club Lounge Access
- Club Luxury Suite
- Deluxe King
- Executive Suite
- Modern Japanese Suite
- One-Bedroom Premier Executive King Suite
- Tokyo Deluxe King
- One-Bedroom Luxury King Suite
- Tokyo Deluxe Twin
- Club Deluxe Twin
- Deluxe Twin
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
guided bike tours, live music and performances
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, special dietary menus (on request), children's meals, child-friendly buffet, selection of wine/champagne, fresh fruit selection, on-site coffee shop
Pools, spa & wellness
sauna access, gym/fitness studio, spa & wellness sanctuary, massage therapies, hot tub / jacuzzi access, heated indoor pool, year-round indoor pool, scenic view pool, temperature-controlled/heated pool, sunbeds and beach chairs, salon & beauty treatments, rejuvenating facial treatments, manicure services, pedicure services, revitalising body treatments, exfoliating body scrub, detoxifying body wrap, full spa amenities, relaxing steam room, soothing foot bath, therapeutic back massage, relaxing neck massage, rejuvenating foot massage, romantic couples massage, invigorating head massage, comprehensive full body massage, fitness activities, certified personal trainer, changing rooms for fitness/spa, main swimming pool, general swimming pool access
Transport & getting around
convenient airport shuttle, secure parking garage, airport meet and greet / pick up, convenient airport drop off
Reception & guest support
24/7 front desk, quick check-in/check-out, valet parking service, currency exchange service, baggage hold, guest concierge services, individual check-in/check-out, invoices available
Shared spaces for guests
on-site chapel or shrine
Family & entertainment
professional babysitting/childcare
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
On-site shops & services
on-site barber/beauty salon
Other property amenities
smoke-free rooms, accessible guest facilities, elevator access, noise-reducing/soundproofed rooms, in-room heating, individually controlled air conditioning, exclusively for adults, full wheelchair accessibility, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
On-site parking is provided with options for private parking and a parking garage.
Check-in, check-out, and payment policies
Check-inFrom 15:00 hours
Check-outUntil 12:00 hours
Children and extra bedsChildren from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
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Frequently Asked Questions (FAQ)
- Carlton Suite
- Club Carlton Suite
- Club Executive Suite
- One-Bedroom Premier Executive Suite - Club Lounge Access
- Club Luxury Suite
- Deluxe King
- Executive Suite
- Modern Japanese Suite
- One-Bedroom Premier Executive King Suite
- Tokyo Deluxe King
- One-Bedroom Luxury King Suite
- Club Deluxe King
- Tokyo Deluxe Twin
- Club Deluxe Twin
- Deluxe Twin
