Score from 668 reviews
- Gora 1320-276, 250-0402 Hakone,
Japan - 
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Highlights
Air-conditioned public areas and rooms
Stylish bar and lounge
Entirely smoke-free property
Complimentary wi-fi property-wide
Daily room cleaning service
Air-conditioned public areas and roomsStylish bar and loungeEntirely smoke-free propertyComplimentary wi-fi property-wideDaily room cleaning serviceThe on-site restaurant serves traditional Japanese cuisine with fresh seasonal ingredients.
Hakone Gora Park is 500 metres from Tensui Saryo, while Hakone Open-Air Museum is 900 metres away. The nearest airport is Tokyo Haneda International Airport, 74 km from the property.
Guests with dinner-inclusive plans must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, your booking may be cancelled, and no refund will be given.
Please inform the property 3 days in advance if guests have any food allergies or dietary needs. Certain requests are subject to availability and additional charges may apply. Please contact the property for more details.
Guests without a meal plan who want to eat breakfast at the property must make a reservation by 16:00 the day of for dinner, and 21:00 the day of for breakfast next day.
Please be advised that there is no restaurant around the property. Please book a meal-inclusive plan if you wish to eat at the property.At Tensui Saryo, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Tensui Saryo, all special requests are subject to availability and may incur additional charges.
At Tensui Saryo, guests with tattoos may be restricted from using public bathing areas or other facilities where tattoos are visible.
At Tensui Saryo, hen, stag, or similar parties are not accepted.
Please inform in advance of your expected arrival time. At Tensui Saryo, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
An accommodation tax per person per night at Tensui Saryo is not included in the price and must be paid at the property.
Japanese Style Room - Non-Smoking Description, photos, price, amenities
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- air conditioning,
- tatami (traditional japanese floor matting),
- waste bin,
- safe deposit box,
- yukata (japanese bathrobe),
- heating
- conditioner,
- slippers,
- toilet paper,
- shared bathroom (outside the room),
- body soap,
- toilet,
- complimentary toiletries,
- bidet,
- hairdryer,
- shampoo,
- toothbrush,
- shower
- television (tv),
- flat-screen tv
- tea and coffee making facilities,
- electric kettle,
- coffee machine,
- refrigerator
- towels,
- bed linen,
- key access
- window
- lift access (to room),
- upper floors accessible by lift (to room)
- air purifier
- individually controlled air conditioning for room
This triple room in the main building has a electric kettle, seating area and features tatami (woven-straw) flooring and Japanese futon bedding.
Room size:
Japanese Style Room - Non-Smoking - 40 m2
Bedroom 1 – Futon Mat
Max persons: 3 
Queen Room with Tatami Area - Non-Smoking Description, photos, price, amenities
- heating,
- yukata (japanese bathrobe),
- safe deposit box,
- waste bin,
- tatami (traditional japanese floor matting),
- air conditioning
- toothbrush,
- shampoo,
- toilet,
- hairdryer,
- slippers,
- toilet paper,
- bidet,
- complimentary toiletries,
- body soap,
- shower,
- shared bathroom (outside the room),
- conditioner
- television (tv),
- flat-screen tv
- coffee machine,
- tea and coffee making facilities,
- electric kettle,
- refrigerator
- bed linen,
- towels,
- key access
- lift access (to room),
- upper floors accessible by lift (to room)
- air purifier
- individually controlled air conditioning for room
This double room in the main building features a Western-style bed and tatami (woven-straw) seating area. A shower booth is available.
Room size:
Queen Room with Tatami Area - Non-Smoking - 22 m2
Bedroom 1 – Double bed
Max persons: 2
【Annex Adult Only】Twin Room with Tatami Area and Open-Air Bath - Non-Smoking Description, photos, price, amenities
- clothes rack,
- heating,
- waste bin,
- yukata (japanese bathrobe),
- hot tub (in room),
- sofa,
- wardrobe/closet,
- safe deposit box,
- air conditioning,
- tatami (traditional japanese floor matting)
- conditioner,
- bathtub or shower,
- bathtub,
- complimentary toiletries,
- bidet,
- private bathroom,
- shampoo,
- shower,
- spa bath,
- slippers,
- toothbrush,
- toilet,
- toilet paper,
- body soap,
- hairdryer
- flat-screen tv,
- television (tv)
- electric kettle,
- refrigerator,
- coffee machine,
- tea and coffee making facilities
- bed linen,
- key access,
- towels
- terrace,
- balcony
- window
- upper floors accessible by stairs only (to room)
- private outdoor hot tub (with room)
- air purifier
- individually controlled air conditioning for room
This annexed quadruple room features Western-style beds and a tatami (woven-straw) seating area. Guests can relax in the in-room private open-air bath.
Room size:
【Annex Adult Only】Twin Room with Tatami Area and Open-Air Bath - Non-Smoking - 43 m2
Bedroom 1 – Single bed, Futon Mat
Max persons: 4
【Annex Adult Only】Twin Room with Tatami Area and Open-Air Foot Bath - Non-Smoking Description, photos, price, amenities
- heating,
- waste bin,
- yukata (japanese bathrobe),
- hot tub (in room),
- safe deposit box,
- clothes rack,
- sofa,
- wardrobe/closet,
- air conditioning
- body soap,
- slippers,
- hairdryer,
- complimentary toiletries,
- shower,
- bathtub or shower,
- bidet,
- toilet paper,
- conditioner,
- shampoo,
- bathtub,
- spa bath,
- toothbrush,
- toilet,
- private bathroom
- flat-screen tv,
- television (tv)
- refrigerator,
- coffee machine,
- electric kettle,
- tea and coffee making facilities
- bed linen,
- key access,
- towels
- terrace,
- balcony
- window
- upper floors accessible by stairs only (to room)
- private outdoor hot tub (with room)
- air purifier
- individually controlled air conditioning for room
This annexed twin room features Western-style beds and a tatami (woven-straw) seating area. Guests can relax in the in-room private open-air hot spring bath or the foot bath. Please note this room does not have a view.
Room size:
【Annex Adult Only】Twin Room with Tatami Area and Open-Air Foot Bath - Non-Smoking - 35 m2
Bedroom 1 – Single bed
Max persons: 2
【Annex Adult Only】Twin Room with Tatami Area Open-Air Bath - Mountain View - Non-Smoking Description, photos, price, amenities
- heating,
- clothes rack,
- tatami (traditional japanese floor matting),
- air conditioning,
- safe deposit box,
- wardrobe/closet,
- hot tub (in room),
- sofa,
- waste bin,
- yukata (japanese bathrobe)
- toilet,
- toilet paper,
- conditioner,
- shampoo,
- bathtub or shower,
- bidet,
- hairdryer,
- body soap,
- bathtub,
- private bathroom,
- slippers,
- complimentary toiletries,
- toothbrush,
- shower,
- spa bath
- flat-screen tv,
- television (tv)
- coffee machine,
- tea and coffee making facilities,
- refrigerator,
- electric kettle
- towels,
- bed linen,
- key access
- terrace,
- balcony,
- view,
- mountain view
- window
- upper floors accessible by stairs only (to room)
- private outdoor hot tub (with room)
- air purifier
- individually controlled air conditioning for room
This annexed quadruple room features Western-style beds and a tatami (woven-straw) seating area with a mountain view. Guests can relax in the in-room private open-air bath.
Room size:
【Annex Adult Only】Twin Room with Tatami Area Open-Air Bath - Mountain View - Non-Smoking - 43 m2
Bedroom 1 – Single bed, Futon Mat
Max persons: 4
Double Room with Tatami Area and Hot Spring Bathroom - Upper Floor - Non-Smoking Description, photos, price, amenities
- safe deposit box,
- hot tub (in room),
- tatami (traditional japanese floor matting),
- waste bin,
- air conditioning,
- heating,
- yukata (japanese bathrobe)
- toilet paper,
- body soap,
- bidet,
- private bathroom,
- spa bath,
- slippers,
- shampoo,
- conditioner,
- bathtub,
- toothbrush,
- complimentary toiletries,
- toilet,
- shower,
- bathtub or shower,
- hairdryer
- flat-screen tv,
- television (tv)
- tea and coffee making facilities,
- electric kettle,
- refrigerator,
- coffee machine
- key access,
- bed linen,
- towels
- view
- window
- entire unit wheelchair accessible,
- shower chair,
- toilet with grab rails,
- lift access (to room),
- upper floors accessible by lift (to room),
- adapted bathtub
- private outdoor hot tub (with room)
- air purifier
- individually controlled air conditioning for room
This quadruple room in the main building features a Western-style bed and tatami (woven-straw) seating area. Guests can relax in the private semi open-air hot spring bath.
Room size:
Double Room with Tatami Area and Hot Spring Bathroom - Upper Floor - Non-Smoking - 70 m2
Bedroom 1 – Double bed, Futon Mat
Max persons: 4
Japanese Style King Room with Open-Air Bath - Upper Floor - Non-Smoking Description, photos, price, amenities
- waste bin,
- yukata (japanese bathrobe),
- safe deposit box,
- air conditioning,
- heating,
- tatami (traditional japanese floor matting),
- hot tub (in room)
- toilet,
- conditioner,
- private bathroom,
- hairdryer,
- shampoo,
- bathtub or shower,
- bidet,
- complimentary toiletries,
- slippers,
- toothbrush,
- shower,
- bathtub,
- body soap,
- toilet paper
- flat-screen tv,
- television (tv)
- coffee machine,
- refrigerator,
- electric kettle,
- tea and coffee making facilities
- towels,
- key access,
- bed linen
- view,
- terrace,
- mountain view,
- balcony
- window
- upper floors accessible by lift (to room),
- lift access (to room)
- private outdoor hot tub (with room)
- air purifier
- individually controlled air conditioning for room
Located on the top floor of the main building, this double room features a Western-style bed and tatami (woven-straw) seating area. Guests can relax in the private open-air bath.
Room size:
Japanese Style King Room with Open-Air Bath - Upper Floor - Non-Smoking - 40 m2
Bedroom 1 – Large bed (King size)
Max persons: 2
Japanese Style Room with Open-Air Bath - Non-Smoking Description, photos, price, amenities
- heating,
- air conditioning,
- tatami (traditional japanese floor matting),
- safe deposit box,
- waste bin,
- hot tub (in room),
- yukata (japanese bathrobe)
- bidet,
- bathtub,
- toilet,
- private bathroom,
- toilet paper,
- body soap,
- bathtub or shower,
- shower,
- complimentary toiletries,
- conditioner,
- toothbrush,
- shampoo,
- hairdryer,
- slippers
- flat-screen tv,
- television (tv)
- refrigerator,
- tea and coffee making facilities,
- coffee machine,
- electric kettle
- bed linen,
- key access,
- towels
- view,
- mountain view,
- balcony,
- terrace
- window
- lift access (to room),
- upper floors accessible by lift (to room)
- private outdoor hot tub (with room)
- air purifier
- individually controlled air conditioning for room
This triple room in the main building features tatami (woven-straw) flooring and Japanese futon bedding. Guests can relax in the private open-air bath.
Room size:
Japanese Style Room with Open-Air Bath - Non-Smoking - 40 m2
Bedroom 1 – Futon Mat
Max persons: 4
Twin Room with Tatami Area and Bathtub - Upper Floor - Non-Smoking Description, photos, price, amenities
- clothes rack,
- wardrobe/closet,
- tatami (traditional japanese floor matting),
- yukata (japanese bathrobe),
- waste bin,
- air conditioning,
- safe deposit box,
- heating,
- hot tub (in room)
- toothbrush,
- bathtub,
- toilet,
- hairdryer,
- complimentary toiletries,
- conditioner,
- shampoo,
- slippers,
- bidet,
- private bathroom,
- bathtub or shower,
- toilet paper,
- body soap,
- shower
- flat-screen tv,
- television (tv)
- tea and coffee making facilities,
- refrigerator,
- coffee machine,
- electric kettle
- bed linen,
- towels,
- key access
- mountain view,
- view
- window
- lift access (to room),
- upper floors accessible by lift (to room)
- air purifier
- individually controlled air conditioning for room
Located on the top floor of the main building, this twin room features Western-style beds and a tatami (woven-straw) seating area. Guests can relax in the private bath with views.
Room size:
Twin Room with Tatami Area and Bathtub - Upper Floor - Non-Smoking - 63 m2
Bedroom 1 – Single bed
Max persons: 2
Twin Room with Stone Bathtub - Non-Smoking Description, photos, price, amenities
- air conditioning,
- waste bin,
- hot tub (in room),
- wardrobe/closet,
- yukata (japanese bathrobe),
- heating,
- sofa,
- safe deposit box,
- clothes rack
- private bathroom,
- shower,
- bathtub or shower,
- complimentary toiletries,
- toilet paper,
- slippers,
- bidet,
- shampoo,
- toilet,
- body soap,
- toothbrush,
- hairdryer,
- bathtub,
- conditioner
- television (tv),
- flat-screen tv
- coffee machine,
- electric kettle,
- refrigerator,
- tea and coffee making facilities
- key access,
- towels,
- bed linen
- window
- lift access (to room),
- upper floors accessible by lift (to room)
- air purifier
- individually controlled air conditioning for room
This twin room in the main building features Western-style beds, wood flooring, seating area, air conditioning and electric kettle. Guests can find an earthen bath to relax in.
Room size:
Twin Room with Stone Bathtub - Non-Smoking - 48 m2
Bedroom 1 – Single bed
Max persons: 2
Choose your ideal room at Tensui Saryo
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- 【Annex Adult Only】Twin Room with Tatami Area and Open-Air Bath - Non-Smoking
- 【Annex Adult Only】Twin Room with Tatami Area and Open-Air Foot Bath - Non-Smoking
- 【Annex Adult Only】Twin Room with Tatami Area Open-Air Bath - Mountain View - Non-Smoking
- Double Room with Tatami Area and Hot Spring Bathroom - Upper Floor - Non-Smoking
- Japanese Style King Room with Open-Air Bath - Upper Floor - Non-Smoking
- Japanese Style Room - Non-Smoking
- Japanese Style Room with Open-Air Bath - Non-Smoking
- Queen Room with Tatami Area - Non-Smoking
- Twin Room with Tatami Area and Bathtub - Upper Floor - Non-Smoking
- Twin Room with Stone Bathtub - Non-Smoking
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
hotel bar, beverage vending machine, children's meals
Pools, spa & wellness
sauna access, massage therapies, hot tub / jacuzzi access, natural hot spring bath, outdoor bathing area, communal bathhouse, salon & beauty treatments, rejuvenating facial treatments, revitalising body treatments, soothing foot bath, therapeutic back massage, relaxing neck massage, rejuvenating foot massage, invigorating head massage, comprehensive full body massage
Reception & guest support
baggage hold, invoices available
Cleanliness & housekeeping
regular daily housekeeping
Other property amenities
smoke-free rooms, elevator access, in-room heating, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, standard key entry
Property safety & security
in-room safety deposit box, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.
Guest parking
Details about parking facilities are not available.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 22:00 hours
Check-outFrom 06:00 Until 10:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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