Score from 37 reviews
- Jl. R. Sukamto No. 8A, 30127 Palembang,
Indonesia - 
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Highlights
Daily room cleaning service
Air-conditioned public areas and rooms
Sun-filled terrace
Swimming pool complex
Guest parking available
Luxurious spa and wellness centre
Daily room cleaning serviceAir-conditioned public areas and roomsSun-filled terraceSwimming pool complexGuest parking availableLuxurious spa and wellness centreJust a short 15-minute drive will take you to Sultan Mahmud Badaruddin Airport, while the iconic Ampera Bridge is only 20 minutes away, making it easy to explore the local sights.
The rooms at Novotel are designed to provide a restful retreat, featuring amenities like satellite TV, a telephone, and a safety deposit box for your valuables. Some rooms even come with a lovely balcony that overlooks the pool – imagine waking up to that view!
When it comes to relaxation, you can unwind with a soothing sauna session or unleash your inner singer in the karaoke rooms. For your convenience, the hotel has an airline desk that can assist with ticketing services, and you can always count on the 24-hour front desk for any assistance.
Food enthusiasts will relish the four dining options available. At The Square, indulge in a delightful array of Indonesian and international dishes, while The Orient Restaurant tempts with authentic Chinese cuisine. Need a quick drink or snack? Le Bar and Splash Bar have you covered!
Please inform in advance of your expected arrival time. At Novotel Palembang, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Novotel Palembang, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Novotel Palembang, all special requests are subject to availability and may incur additional charges.
Superior Twin Room with Garden View Description, photos, price, amenities
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- air conditioning,
- soundproofed rooms,
- tile/marble flooring,
- carpeted floor,
- bedside socket,
- safe deposit box,
- work desk,
- sofa,
- extra-long beds (over 2 metres),
- yukata (japanese bathrobe),
- wardrobe/closet,
- waste bin,
- seating area,
- non-feather pillow (synthetic)
- toilet,
- conditioner,
- complimentary toiletries,
- shampoo,
- shower cap,
- body soap,
- toilet paper,
- toothbrush,
- private bathroom,
- slippers,
- hairdryer,
- shower
- laptop-sized safe,
- satellite tv channels,
- television (tv),
- telephone,
- flat-screen tv
- refrigerator,
- tea and coffee making facilities,
- minibar,
- bottled water,
- electric kettle
- bed linen,
- wake-up service,
- towels
- view,
- balcony,
- garden view,
- terrace
- walk-in shower (no step),
- lift access (to room),
- ground floor unit,
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible
- smoke detector
Room is fitted with a satellite TV, telephone and a safety deposit box.
Room size:
Superior Twin Room with Garden View - 42 m2
Bedroom 1 – Single bed
Max persons: 3 
Superior Double Room with Garden View Description, photos, price, amenities
- air conditioning,
- tile/marble flooring,
- extra-long beds (over 2 metres),
- waste bin,
- carpeted floor,
- seating area,
- bedside socket,
- sofa,
- yukata (japanese bathrobe),
- work desk,
- soundproofed rooms,
- non-feather pillow (synthetic),
- wardrobe/closet,
- safe deposit box
- shower,
- shampoo,
- complimentary toiletries,
- body soap,
- private bathroom,
- hairdryer,
- toilet paper,
- shower cap,
- toothbrush,
- toilet,
- conditioner,
- slippers
- flat-screen tv,
- satellite tv channels,
- telephone,
- television (tv),
- laptop-sized safe
- tea and coffee making facilities,
- refrigerator,
- bottled water,
- electric kettle,
- minibar
- bed linen,
- wake-up service,
- towels
- balcony,
- terrace,
- garden view,
- view
- walk-in shower (no step),
- lift access (to room),
- entire unit wheelchair accessible,
- upper floors accessible by lift (to room),
- ground floor unit
- smoke detector
Room is fitted with a satellite TV, telephone and a safety deposit box.
Room size:
Superior Double Room with Garden View - 38 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Superior Double Room with Pool View Description, photos, price, amenities
- tile/marble flooring,
- air conditioning,
- work desk,
- waste bin,
- safe deposit box,
- carpeted floor,
- non-feather pillow (synthetic),
- yukata (japanese bathrobe),
- seating area,
- wardrobe/closet,
- extra-long beds (over 2 metres),
- soundproofed rooms,
- sofa,
- bedside socket
- private bathroom,
- shower cap,
- hairdryer,
- toilet paper,
- shampoo,
- complimentary toiletries,
- conditioner,
- shower,
- toothbrush,
- body soap,
- slippers,
- toilet
- telephone,
- laptop-sized safe,
- flat-screen tv,
- satellite tv channels
- minibar,
- refrigerator,
- bottled water,
- electric kettle,
- tea and coffee making facilities
- wake-up service,
- towels,
- bed linen
- pool view,
- view,
- terrace,
- balcony
- ground floor unit,
- lift access (to room),
- walk-in shower (no step),
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible
- smoke detector
This double room features air conditioning, satellite TV and a minibar.
Room size:
Superior Double Room with Pool View - 38 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Superior Twin Room with Pool View Description, photos, price, amenities
- work desk,
- safe deposit box,
- sofa,
- wardrobe/closet,
- yukata (japanese bathrobe),
- bedside socket,
- waste bin,
- soundproofed rooms,
- extra-long beds (over 2 metres),
- air conditioning,
- non-feather pillow (synthetic),
- carpeted floor,
- seating area,
- tile/marble flooring
- toothbrush,
- private bathroom,
- shower,
- complimentary toiletries,
- toilet paper,
- slippers,
- body soap,
- shampoo,
- conditioner,
- shower cap,
- toilet,
- hairdryer
- satellite tv channels,
- flat-screen tv,
- telephone,
- laptop-sized safe
- tea and coffee making facilities,
- electric kettle,
- minibar,
- refrigerator,
- bottled water
- bed linen,
- towels,
- wake-up service
- view,
- balcony,
- terrace,
- pool view
- entire unit wheelchair accessible,
- upper floors accessible by lift (to room),
- ground floor unit,
- walk-in shower (no step),
- lift access (to room)
- smoke detector
This twin room features air conditioning, satellite TV and a minibar.
Room size:
Superior Twin Room with Pool View - 42 m2
Bedroom 1 – Single bed
Max persons: 2
Junior Suite Description, photos, price, amenities
Max persons: 3
Family Suite Description, photos, price, amenities
Max persons: 5
Premium Superior King Room Description, photos, price, amenities
The unit provides 1 bed.
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Premium Deluxe King Room Description, photos, price, amenities
The unit provides 1 bed.
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Choose your ideal room at Novotel Palembang
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Superior Twin Room with Garden View
- Superior Double Room with Garden View
- Superior Double Room with Pool View
- Superior Twin Room with Pool View
- Junior Suite
- Family Suite
- Premium Superior King Room
- Premium Deluxe King Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
nearby golf course (within 3 km)
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, barbecue facilities, café/snack bar, children's meals, selection of wine/champagne, fresh fruit selection
Pools, spa & wellness
sauna access, gym/fitness studio, spa & wellness sanctuary, massage therapies, outdoor swimming pool, year-round outdoor pool, sunbeds and beach chairs, shade umbrellas, full spa amenities, relaxing steam room, spa relaxation lounge, curated spa/wellness packages, fitness activities, main swimming pool, general swimming pool access
Transport & getting around
convenient airport shuttle, shuttle service (surcharge applies), airport transfer (surcharge applies), disabled-access parking, airport meet and greet / pick up, convenient airport drop off, general shuttle transport
Reception & guest support
24/7 front desk, quick check-in/check-out, valet parking service, baggage hold, on-site atm, guest concierge services, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, rooftop sun deck, guest lounge / tv room
Family & entertainment
fun karaoke nights, vibrant nightclub with dj, scheduled evening entertainment
Cleanliness & housekeeping
guest laundry service, efficient ironing service, in-room trouser press, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, full wheelchair accessibility, restroom with support rails, bathroom emergency pull cord
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The facility offers free on-site parking with dedicated private and accessible parking areas.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 23:30 hours
Check-outFrom 07:00 Until 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children from 1 years old.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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Frequently Asked Questions (FAQ)
- Superior Twin Room with Garden View
- Superior Double Room with Garden View
- Superior Double Room with Pool View
- Superior Twin Room with Pool View
- Junior Suite
- Family Suite
- Premium Superior King Room
- Premium Deluxe King Room
