Score from 876 reviews
- 32 Surf Parade, 4218 Gold Coast,
Australia - 
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Highlights
Entirely smoke-free property
Swimming pool complex
Air-conditioned public areas and rooms
Private, monitored parking area
Comfortable family rooms
Modern fitness centre
Entirely smoke-free propertySwimming pool complexAir-conditioned public areas and roomsPrivate, monitored parking areaComfortable family roomsModern fitness centreYou’ll be just 10 minutes on foot from The Star Casino and the Gold Coast Convention Centre, while the famous Surfers Paradise is only a quick 5-minute drive away. Need to get to Coolangatta Airport? No problem, it’s just 25 minutes away by car.
Each air-conditioned apartment is designed to make your stay comfortable, featuring laundry facilities and a well-equipped kitchen with a dishwasher and microwave - perfect for whipping up a quick meal. With bright wall art and a comfy seating area complete with a TV, you’ll surely feel right at home. High-speed WiFi is available in each room for those who want to stay connected, but keep in mind there may be some fees involved.
Want to explore the local attractions? Swing by the tour desk, and they can help you snag tickets to exciting Gold Coast theme parks like Dreamworld and Wet ‘n’ Wild Water World.
For meals, check out Tom's Cafe, where you can enjoy delicious breakfast and lunch every day. And if you’re in the mood for something more laid-back, the BBQ area is perfect for grilling up some good times with friends or family!
Please note: All credit cards (e.g. on Mastercard, Visa and AMEX) are applicable for 2.5% surcharge.
All guests under the age of 18 years must be accompanied by a parent/guardian. The property has the right to refuse any booking when the legal guardian over 18 cannot provide a current photo ID or proof of guardianship if requested upon check-in.
Please note that the apartments are only serviced once a week.
Please note that Neptune Resort requires an AUD 200 credit card pre-authorisation for the 1- and 2-bedroom apartments and an AUD 500 credit card pre-authorisation for the penthouse upon check in. Cash is not an acceptable form of payment at this hotel, and you are kindly requested to present a valid credit card upon arrival.At Neptune Resort, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Neptune Resort, all special requests are subject to availability and may incur additional charges.
Please inform in advance of your expected arrival time. At Neptune Resort, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Neptune Resort, hen, stag, or similar parties are not accepted.
One-Bedroom Apartment Description, photos, price, amenities
- non-feather pillow (synthetic),
- air conditioning,
- sofa,
- baby cot/crib,
- heating,
- seating area,
- washing machine,
- clothes drying rack,
- clothes rack,
- waste bin,
- tumble dryer (for clothes),
- fan,
- iron,
- ironing facilities (iron and ironing board),
- carpeted floor,
- wardrobe/closet
- shampoo,
- toilet paper,
- private bathroom,
- hairdryer,
- toilet,
- conditioner,
- bathtub or shower,
- body soap,
- shower,
- complimentary toiletries
- flat-screen tv,
- television (tv),
- telephone,
- streaming services (e.g., netflix)
- wine glasses,
- dining area,
- dishwasher,
- tea and coffee making facilities,
- full kitchen,
- kitchenware,
- toaster,
- electric kettle,
- stovetop,
- microwave,
- outdoor furniture (on balcony/patio),
- dining table,
- outdoor dining area (on balcony/patio),
- refrigerator
- key access,
- bed linen,
- towels
- view,
- balcony,
- patio
- lift access (to room)
- private flat in building
- smoke detector
- individually controlled air conditioning for room
- free gym access (depending on room type)
This apartment features a balcony, a fully equipped kitchen and laundry facilities. Apartments range from ground floor up to level 9 Please note that the price is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).
Room size:
One-Bedroom Apartment - 70 m2
Bedroom 1 – Large bed (King size)
Max persons: 3 
Two-Bedroom Apartment Description, photos, price, amenities
- washing machine,
- carpeted floor,
- ironing facilities (iron and ironing board),
- clothes drying rack,
- waste bin,
- wardrobe/closet,
- air conditioning,
- iron,
- baby cot/crib,
- sofa,
- tumble dryer (for clothes),
- fan,
- heating,
- seating area,
- non-feather pillow (synthetic),
- clothes rack
- body soap,
- toilet paper,
- conditioner,
- hairdryer,
- bathtub or shower,
- toilet,
- complimentary toiletries,
- shower,
- private bathroom,
- shampoo
- flat-screen tv,
- television (tv),
- streaming services (e.g., netflix),
- telephone
- microwave,
- tea and coffee making facilities,
- refrigerator,
- wine glasses,
- dining table,
- outdoor dining area (on balcony/patio),
- full kitchen,
- electric kettle,
- kitchenware,
- outdoor furniture (on balcony/patio),
- stovetop,
- dining area,
- toaster,
- dishwasher
- bed linen,
- towels,
- key access
- patio,
- city view,
- sea view,
- balcony,
- view
- lift access (to room)
- private flat in building
- smoke detector
- individually controlled air conditioning for room
- free gym access (depending on room type)
This apartment features a balcony, a fully equipped kitchen and laundry facilities. Apartments range from ground floor up to level 9 Please note that the price is based on 4 guests. Maximum occupancy is 5 guests (see Hotel Policies).
Room size:
Two-Bedroom Apartment - 85 m2
Bedroom 1 – Large bed (King size)
Bedroom 2 – Single bed
Max persons: 5
2 Bedroom Ocean View Penthouse Description, photos, price, amenities
- ironing facilities (iron and ironing board),
- fan,
- carpeted floor,
- waste bin,
- heating,
- non-feather pillow (synthetic),
- clothes drying rack,
- wardrobe/closet,
- seating area,
- clothes rack,
- air conditioning,
- iron,
- tumble dryer (for clothes),
- baby cot/crib,
- washing machine,
- sofa
- shampoo,
- toilet,
- conditioner,
- bathtub or shower,
- additional toilet,
- complimentary toiletries,
- shower,
- hairdryer,
- body soap,
- private bathroom,
- toilet paper
- flat-screen tv,
- television (tv),
- telephone,
- streaming services (e.g., netflix)
- dining area,
- microwave,
- outdoor furniture (on balcony/patio),
- kitchenware,
- dishwasher,
- wine glasses,
- refrigerator,
- dining table,
- full kitchen,
- stovetop,
- toaster,
- tea and coffee making facilities,
- electric kettle
- key access,
- towels,
- bed linen
- view,
- sea view,
- balcony,
- patio
- lift access (to room)
- private flat in building
- smoke detector
- individually controlled air conditioning for room
- free gym access (depending on room type)
This Penthouse apartment features a balcony with ocean views. The Master bedroom includes an en-suite with a corner spa bath.
Room size:
2 Bedroom Ocean View Penthouse - 90 m2
Bedroom 1 – Single bed
Bedroom 2 – Double bed
Max persons: 5
1 Bedroom Superior Apartment - Low Floor Description, photos, price, amenities
- heating,
- waste bin,
- seating area,
- non-feather pillow (synthetic),
- fan,
- ironing facilities (iron and ironing board),
- wardrobe/closet,
- iron,
- baby cot/crib,
- sofa,
- washing machine,
- tumble dryer (for clothes),
- clothes rack,
- clothes drying rack,
- air conditioning
- bathtub or shower,
- shampoo,
- conditioner,
- hairdryer,
- shower,
- complimentary toiletries,
- toilet,
- toilet paper,
- body soap,
- private bathroom
- streaming services (e.g., netflix),
- television (tv),
- flat-screen tv,
- telephone
- wine glasses,
- outdoor furniture (on balcony/patio),
- dining area,
- tea and coffee making facilities,
- electric kettle,
- refrigerator,
- dishwasher,
- full kitchen,
- outdoor dining area (on balcony/patio),
- dining table,
- toaster,
- kitchenware,
- stovetop,
- microwave
- towels,
- bed linen,
- key access
- garden view,
- patio,
- view,
- balcony
- lift access (to room)
- private flat in building
- smoke detector
- individually controlled air conditioning for room
- free gym access (depending on room type)
This spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, a tea and coffee maker, a seating area as well as garden views. The unit is equipped with 1 bed.
Room size:
1 Bedroom Superior Apartment - Low Floor - 70 m2
Bedroom 1 – Large bed (King size)
Max persons: 3
1 Bedroom Partial Ocean View Description, photos, price, amenities
- iron,
- heating,
- ironing facilities (iron and ironing board),
- air conditioning,
- baby cot/crib,
- clothes drying rack,
- wardrobe/closet,
- non-feather pillow (synthetic),
- sofa,
- washing machine,
- clothes rack,
- waste bin,
- tumble dryer (for clothes),
- fan,
- seating area
- toilet,
- toilet paper,
- bathtub or shower,
- private bathroom,
- body soap,
- shower,
- hairdryer,
- shampoo,
- conditioner,
- complimentary toiletries
- television (tv),
- streaming services (e.g., netflix),
- flat-screen tv,
- telephone
- dishwasher,
- microwave,
- outdoor furniture (on balcony/patio),
- wine glasses,
- electric kettle,
- tea and coffee making facilities,
- dining table,
- refrigerator,
- full kitchen,
- toaster,
- stovetop,
- dining area,
- kitchenware
- towels,
- bed linen,
- key access
- view,
- patio,
- sea view,
- balcony
- lift access (to room)
- private flat in building
- smoke detector
- individually controlled air conditioning for room
- free gym access (depending on room type)
This spacious apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, a tea and coffee maker, a seating area as well as sea views. The unit provides 1 bed.
Room size:
1 Bedroom Partial Ocean View - 70 m2
Bedroom 1 – Large bed (King size)
Max persons: 3
2 Bedroom Ocean View Sub Penthouse Description, photos, price, amenities
- washing machine,
- fan,
- baby cot/crib,
- tumble dryer (for clothes),
- ironing facilities (iron and ironing board),
- iron,
- carpeted floor,
- waste bin,
- heating,
- sofa,
- clothes drying rack,
- non-feather pillow (synthetic),
- clothes rack,
- seating area,
- air conditioning,
- wardrobe/closet
- body soap,
- hairdryer,
- complimentary toiletries,
- private bathroom,
- shampoo,
- conditioner,
- toilet paper,
- additional toilet,
- bathtub or shower,
- toilet,
- shower
- streaming services (e.g., netflix),
- television (tv),
- telephone,
- flat-screen tv
- wine glasses,
- dining table,
- microwave,
- full kitchen,
- refrigerator,
- stovetop,
- toaster,
- dining area,
- electric kettle,
- outdoor furniture (on balcony/patio),
- kitchenware,
- dishwasher,
- tea and coffee making facilities,
- outdoor dining area (on balcony/patio)
- towels,
- bed linen,
- key access
- sea view,
- view,
- balcony,
- patio
- lift access (to room)
- private flat in building
- smoke detector
- individually controlled air conditioning for room
- free gym access (depending on room type)
This spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, a tea and coffee maker, a seating area as well as sea views. The unit provides 3 beds.
Room size:
2 Bedroom Ocean View Sub Penthouse - 80 m2
Bedroom 1 – Single bed
Bedroom 2 – Large bed (King size)
Max persons: 5
Choose your ideal room at Neptune Resort
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- One-Bedroom Apartment
- Two-Bedroom Apartment
- 2 Bedroom Ocean View Penthouse
- 1 Bedroom Superior Apartment - Low Floor
- 1 Bedroom Partial Ocean View
- 2 Bedroom Ocean View Sub Penthouse
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area
On-site activities & leisure
access to tennis court, tennis gear, beach access
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
barbecue facilities, beverage vending machine, snack vending machine, on-site coffee shop
Pools, spa & wellness
gym/fitness studio, hot tub / jacuzzi access, outdoor swimming pool, year-round outdoor pool, temperature-controlled/heated pool, sunbeds and beach chairs, relaxing steam room, main swimming pool, general swimming pool access
Transport & getting around
secure parking garage, local public transport passes, disabled-access parking
Reception & guest support
quick check-in/check-out, excursion booking desk, baggage hold, individual check-in/check-out, invoices available
Shared spaces for guests
access to hotel garden, patio/outdoor seating
Business & conference facilities
fax and photocopying services
Other property amenities
smoke-free rooms, spacious family rooms, elevator access, in-room heating, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, standard key entry
Property safety & security
strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, access to qualified healthcare professionals
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a private parking area, a parking garage, and accessible parking facilities.
Check-in, check-out, and payment policies
Check-inFrom 14:00 Until 17:00 hours
Check-outFrom 08:00 Until 10:00 hours
Children and extra bedsChildren from 0 years old pay 35.00 AUD per night using extra bed. Children from 0 to 2 years old pay 10.00 AUD per night using cot. Guests must be at least 18 years old to check in. We welcome children of all ages. The property may require a deposit of 200.00 AUD. Deposit payment method: card.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
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