Score from 1651 reviews
- Manchester Road, Castleton, OL11 2XZ Rochdale,
United Kingdom - 
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Highlights
On-site restaurant
Comfortable family rooms
Private, monitored parking area
Non-smoking rooms available
24/7 front desk support
Air-conditioned public areas and rooms
On-site restaurantComfortable family roomsPrivate, monitored parking areaNon-smoking rooms available24/7 front desk supportAir-conditioned public areas and roomsTo enhance security, the car park is monitored by Parking Eye. Parking remains free, but vehicle registration must be provided to the reception team upon arrival. Please be aware that parking is at your own risk, and the hotel is not liable for any loss, damage, or accidents.
2. Smoking & Drugs Policy
Smoking, including the use of vapes, is not allowed in any indoor areas. Designated smoking areas are available outside. Staff can assist in locating these areas. Non-compliance may lead to removal from the premises and a £250 smoking fee. The use, possession, or distribution of drugs or illegal substances is strictly forbidden. Offenders will be banned and reported to authorities.
3. Twin Bed Policy
Some twin bed configurations include one standard double bed and one pull-out single bed measuring 1.8m x 0.9m.
4. Pet Policy
Mercure Norton Grange enforces a no-pet policy, except for guide dogs, which are allowed at no additional charge.
5. Location and Amenities
Located just 8 miles from Manchester with easy access to the M62, the hotel is set within its own grounds. It features modern rooms, a restaurant and bar, an in-house Starbucks, and complimentary leisure facilities.
6. Child Policy
In accordance with Accor's WATCH program, the hotel prioritizes child safety. Identification will be requested to verify the relationship between the child and the accompanying adult during check-in.
7. Cash & ID Policy
Cash payments for rooms are not accepted. All room payments must be prepaid, guaranteed, or made using a valid credit/debit card at the property. Other facilities may accept cash. The hotel reserves the right to conduct mandatory ID checks. Failure to present valid government-issued ID will result in denial of check-in.
8. Noise Policy
Due to events and weddings, loud music may be played until 1 AM. While a noise-free environment cannot be guaranteed, requests for quiet rooms will be accommodated when possible.
The rooms at Mercure Manchester Norton Grange Hotel & Spa are spacious, equipped with both a bath and shower, and include tea/coffee making facilities.
The leisure facilities feature an 18-meter pool, an outdoor hydrotherapy pool, a thermal suite, and a Technogym, along with six beauty treatment rooms.
Complimentary access to leisure facilities is available from 3:00 PM on the day of arrival until 12:00 PM on the day of departure.
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
The restaurant is sometimes used for private functions at weekends. This may result in limited dining facilities in the Bistro area. Should you wish to dine at the hotel, please contact the hotel in advance to check the availability and to avoid disappointment.
Please note that the credit card used to book must be presented on arrival. All guests staying must be present at check-in. Guests wishing to pay by cash must provide a valid photo identification at check-in.
Please inform the property if any of the guests are children, so the rooms can be set accordingly.Mercure Manchester Norton Grange Hotel & Spa is situated in a busy area, and noise may be experienced.
Please inform in advance of your expected arrival time. At Mercure Manchester Norton Grange Hotel & Spa, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Mercure Manchester Norton Grange Hotel & Spa, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Mercure Manchester Norton Grange Hotel & Spa, all special requests are subject to availability and may incur additional charges.
At Mercure Manchester Norton Grange Hotel & Spa, guests under 18 may only check in if accompanied by a parent or legal guardian.
Standard Double Room Description, photos, price, amenities
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- waste bin,
- ironing facilities (iron and ironing board),
- carpeted floor,
- interconnecting rooms available,
- bedside socket,
- clothes drying rack,
- heating,
- clothes rack,
- work desk,
- air conditioning,
- hypoallergenic pillow,
- wardrobe/closet,
- pool towels (in room),
- iron
- toilet paper,
- shower,
- complimentary toiletries,
- bathtub or shower,
- private bathroom,
- toilet,
- bathtub,
- hairdryer
- television (tv),
- telephone,
- satellite tv channels
- electric kettle,
- tea and coffee making facilities
- key card access,
- wake-up call/alarm clock,
- wake-up service,
- towels
- toilet with grab rails,
- roll-in shower,
- shower chair,
- lift access (to room)
- free gym access (depending on room type),
- free spa access (depending on room type)
An en suite bathroom, a TV, and tea/coffee making facilities feature in this room. The room rate includes access to the hotel's leisure facilities.
Room size:
Standard Double Room - 14 m2
Bedroom 1 – Double bed
Max persons: 2 
Classic Twin Room Description, photos, price, amenities
- work desk,
- hypoallergenic pillow,
- ironing facilities (iron and ironing board),
- clothes rack,
- iron,
- clothes drying rack,
- pool towels (in room),
- waste bin,
- carpeted floor,
- wardrobe/closet,
- bedside socket,
- heating,
- air conditioning
- complimentary toiletries,
- bathtub,
- hairdryer,
- private bathroom,
- toilet,
- shower,
- toilet paper,
- bathtub or shower
- satellite tv channels,
- television (tv),
- telephone
- tea and coffee making facilities,
- electric kettle
- wake-up service,
- towels,
- wake-up call/alarm clock,
- key card access
- lift access (to room)
- free gym access (depending on room type),
- free spa access (depending on room type)
Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and features a TV with satellite channels, a tea and coffee maker, a wardrobe and a carpeted floor. The unit provides 2 beds.
Room size:
Classic Twin Room - 14 m2
Bedroom 1 – Single bed
Max persons: 2
Triple Family Room Description, photos, price, amenities
- rollaway bed (extra bed),
- air conditioning,
- pool towels (in room),
- iron,
- clothes rack,
- bedside socket,
- heating,
- hypoallergenic pillow,
- work desk,
- clothes drying rack,
- sofa bed,
- wardrobe/closet,
- interconnecting rooms available,
- baby cot/crib,
- ironing facilities (iron and ironing board),
- waste bin,
- carpeted floor
- hairdryer,
- toilet paper,
- shower,
- private bathroom,
- bathtub or shower,
- bathtub,
- complimentary toiletries,
- toilet
- satellite tv channels,
- telephone,
- television (tv)
- tea and coffee making facilities,
- electric kettle
- towels,
- key card access,
- wake-up call/alarm clock,
- wake-up service
- lift access (to room)
- free spa access (depending on room type),
- free gym access (depending on room type)
A seating area, an en suite bathroom, and tea/coffee making facilities feature in this room. The room rate includes access to the hotel's leisure facilities. Please note that this room can accommodate 2 adults and 1 child under the age of 12.
Room size:
Triple Family Room - 14 m2
Bedroom 1 – Double bed, Sofa bed
Max persons: 3
Privilege King Room Description, photos, price, amenities
- work desk,
- wardrobe/closet,
- clothes rack,
- heating,
- iron,
- pool towels (in room),
- extra-long beds (over 2 metres),
- ironing facilities (iron and ironing board),
- air conditioning,
- clothes drying rack,
- carpeted floor,
- bedside socket,
- hypoallergenic pillow,
- waste bin
- hairdryer,
- shower,
- bathtub or shower,
- slippers,
- toilet,
- bathtub,
- private bathroom,
- complimentary toiletries,
- bathrobe,
- toilet paper
- telephone,
- satellite tv channels,
- television (tv)
- tea and coffee making facilities,
- electric kettle
- towels,
- key card access,
- wake-up call/alarm clock,
- wake-up service
- lift access (to room)
- free spa access (depending on room type),
- free gym access (depending on room type)
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and features a TV with satellite channels, a tea and coffee maker, a wardrobe and a carpeted floor. The unit provides 1 bed.
Room size:
Privilege King Room - 17 m2
Bedroom 1 – Large bed (King size)
Max persons: 2
Family Room with One Double Bed and Sofa Bed Description, photos, price, amenities
- carpeted floor,
- heating,
- ironing facilities (iron and ironing board),
- bedside socket,
- work desk,
- waste bin,
- hypoallergenic pillow,
- clothes drying rack,
- air conditioning,
- iron,
- pool towels (in room),
- clothes rack,
- wardrobe/closet
- complimentary toiletries,
- private bathroom,
- toilet,
- bathtub,
- toilet paper,
- bathtub or shower,
- hairdryer,
- shower
- telephone,
- satellite tv channels,
- television (tv)
- tea and coffee making facilities,
- electric kettle
- towels,
- wake-up service,
- wake-up call/alarm clock,
- key card access
- lift access (to room)
- free spa access (depending on room type),
- free gym access (depending on room type)
Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room provides a TV with satellite channels, a tea and coffee maker, a wardrobe and a carpeted floor. The unit provides 2 beds.
Room size:
Family Room with One Double Bed and Sofa Bed - 14 m2
Bedroom 1 – Sofa bed, Large bed (King size)
Max persons: 4
Choose your ideal room at Mercure Manchester Norton Grange Hotel & Spa
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Standard Double Room
- Triple Family Room
- Privilege King Room
- Family Room with One Double Bed and Sofa Bed
- Classic Twin Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
nearby golf course (within 3 km)
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, café/snack bar, special dietary menus (on request), children's meals, selection of wine/champagne
Pools, spa & wellness
sauna access, gym/fitness studio, spa & wellness sanctuary, massage therapies, sunbeds and beach chairs, salon & beauty treatments, rejuvenating facial treatments, professional waxing services, manicure services, pedicure services, revitalising body treatments, exfoliating body scrub, detoxifying body wrap, full spa amenities, relaxing steam room, spa relaxation lounge, curated spa/wellness packages, fitness activities, group fitness workouts, certified personal trainer, changing rooms for fitness/spa
Transport & getting around
disabled-access parking
Reception & guest support
24/7 front desk, baggage hold
Shared spaces for guests
access to hotel garden, outdoor terrace area, patio/outdoor seating
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, in-room heating, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone
Property safety & security
strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The facility offers free on-site parking with dedicated private and accessible parking areas.
Check-in, check-out, and payment policies
Check-inFrom 15:00 hours
Check-outUntil 12:00 hours
Children and extra bedsChildren from 4 to 12 years old pay 30.00 GBP per night using extra bed. Children from 0 to 3 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
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