Highlights
24/7 front desk support
Entirely smoke-free property
On-site restaurant
Comfortable family rooms
Complimentary guest parking
Stylish bar and lounge
L7 WEST LAKE HANOI By LOTTE is a fantastic spot to unwind in Hanoi! With a shared lounge, cozy terrace, and an inviting restaurant and bar, you'll feel right at home. This 5-star hotel is packed with amenities: a kids' club to keep the little ones entertained, room service for when you're feeling lazy, and free WiFi to stay connected. You're also in for a treat with the year-round outdoor pool, top-notch fitness centre, sauna, and lovely garden to explore.
The rooms are air-conditioned and come with everything you need—think desks for work, kettles for that morning tea, minibars for refreshments, safety deposit boxes for your valuables, flat-screen TVs for entertainment, balconies for chilling out, and private bathrooms complete with bidets. Each room also has a wardrobe, so you'll have space for all your vacation essentials!
Kickstart your day with a delicious breakfast that offers a buffet style featuring continental and Full English/Irish options. Something for everyone!
For families, there's a children's playground to entertain the kids. Plus, the friendly staff at the 24-hour front desk are fluent in English, Korean, and Vietnamese, so you can count on great service.
If you're curious about the local culture, the Vietnam Museum of Ethnology is just 4.8 km away and the Ho Chi Minh Mausoleum is 6.2 km from the hotel. Need to fly? Noi Bai International Airport is only 18 km away from L7 WEST LAKE HANOI By LOTTE.
Important information
The pool closed on every first Monday of the month.Please inform in advance of your expected arrival time. At L7 WEST LAKE HANOI By LOTTE, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At L7 WEST LAKE HANOI By LOTTE, guests must present a valid photo ID and credit card upon check-in. Kindly note that at L7 WEST LAKE HANOI By LOTTE, all special requests are subject to availability and may incur additional charges.
At L7 WEST LAKE HANOI By LOTTE, guests under 18 may only check in if accompanied by a parent or legal guardian.
Room Types
Superior Double Room with Lake View Description, photos, price, amenities
See photos of the Superior Double Room with Lake View
Room standards
- waste bin,
- bedside socket,
- iron,
- clothes rack,
- safe deposit box,
- work desk,
- wardrobe/closet,
- ironing facilities (iron and ironing board),
- air conditioning
Sanitary facilities
- slippers,
- shower cap,
- shower,
- complimentary toiletries,
- toilet paper,
- conditioner,
- shampoo,
- bathrobe,
- body soap,
- hairdryer,
- private bathroom,
- toothbrush,
- toilet,
- bidet
Property technology & media
- flat-screen tv,
- television (tv),
- cable tv channels,
- telephone
Dining & bars
- electric kettle,
- bottled water,
- minibar
Paid extra services
- key card access,
- wake-up call/alarm clock,
- alarm clock,
- wake-up service,
- towels
Location & local attractions
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room)
Property safety & security
- fire extinguisher (in room/apartment),
- smoke detector
The spacious double room features air conditioning, a minibar, a balcony with lake views as well as a private bathroom boasting a shower. The unit is equipped with 1 bed.
Superior Convertible Room with Lake View Description, photos, price, amenities
See photos of the Superior Convertible Room with Lake View
Room standards
- safe deposit box,
- waste bin,
- air conditioning,
- iron,
- wardrobe/closet,
- bedside socket,
- clothes rack,
- work desk,
- ironing facilities (iron and ironing board)
Sanitary facilities
- private bathroom,
- toilet paper,
- complimentary toiletries,
- shampoo,
- hairdryer,
- shower,
- toothbrush,
- shower cap,
- body soap,
- slippers,
- bathrobe,
- toilet,
- bidet,
- conditioner
Property technology & media
- flat-screen tv,
- telephone,
- cable tv channels,
- television (tv)
Dining & bars
- electric kettle,
- bottled water,
- minibar
Paid extra services
- towels,
- wake-up service,
- alarm clock,
- key card access,
- wake-up call/alarm clock
Location & local attractions
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- lift access (to room)
Property safety & security
- fire extinguisher (in room/apartment),
- smoke detector
The spacious twin room offers air conditioning, a minibar, a balcony with lake views as well as a private bathroom boasting a shower. The unit is furnished with 2 beds.
Superior Twin Room with Lake View Description, photos, price, amenities
See photos of the Superior Twin Room with Lake View
Room standards
- bedside socket,
- work desk,
- iron,
- clothes rack,
- air conditioning,
- waste bin,
- safe deposit box,
- wardrobe/closet,
- ironing facilities (iron and ironing board)
Sanitary facilities
- bidet,
- private bathroom,
- toilet,
- slippers,
- hairdryer,
- conditioner,
- complimentary toiletries,
- toothbrush,
- shower cap,
- shower,
- toilet paper,
- bathrobe,
- shampoo,
- body soap
Property technology & media
- television (tv),
- flat-screen tv,
- telephone,
- cable tv channels
Dining & bars
- electric kettle,
- minibar,
- bottled water
Paid extra services
- towels,
- key card access,
- wake-up call/alarm clock,
- wake-up service,
- alarm clock
Location & local attractions
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room)
Property safety & security
- smoke detector,
- fire extinguisher (in room/apartment)
The spacious twin room provides air conditioning, a minibar, a balcony with lake views as well as a private bathroom featuring a shower. The unit provides 2 beds.
Studio Suite Double Description, photos, price, amenities
See photos of the Studio Suite Double
Room standards
- bedside socket,
- waste bin,
- safe deposit box,
- iron,
- air conditioning,
- wardrobe/closet,
- seating area,
- work desk,
- clothes rack,
- sofa,
- ironing facilities (iron and ironing board)
Sanitary facilities
- conditioner,
- bathrobe,
- body soap,
- shampoo,
- private bathroom,
- hairdryer,
- bidet,
- slippers,
- toothbrush,
- shower,
- additional toilet,
- complimentary toiletries,
- shower cap,
- toilet,
- toilet paper
Property technology & media
- telephone,
- flat-screen tv,
- television (tv),
- cable tv channels
Dining & bars
- minibar,
- electric kettle,
- tea and coffee making facilities,
- coffee machine,
- wine glasses,
- bottled water
Paid extra services
- towels,
- alarm clock,
- wake-up call/alarm clock,
- executive lounge access (depending on room type),
- key card access,
- wake-up service
Location & local attractions
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room)
Property safety & security
- smoke detector,
- fire extinguisher (in room/apartment)
Special services & concierge
- all-day complimentary snacks and drinks in executive lounge (included with room),
- afternoon complimentary snacks and drinks in executive lounge (included with room),
- evening complimentary snacks and drinks in executive lounge (included with room),
- private check-in/check-out in executive lounge (for executive guests),
- complimentary newspapers and magazines in executive lounge (for executive guests)
This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as lake views. The unit provides 1 bed.
Superior Double Club Floor Room with Lake View Description, photos, price, amenities
See photos of the Superior Double Club Floor Room with Lake View
Room standards
- waste bin,
- clothes rack,
- iron,
- work desk,
- wardrobe/closet,
- bedside socket,
- air conditioning,
- ironing facilities (iron and ironing board),
- safe deposit box
Sanitary facilities
- conditioner,
- bidet,
- toothbrush,
- toilet paper,
- bathrobe,
- shampoo,
- toilet,
- slippers,
- private bathroom,
- complimentary toiletries,
- hairdryer,
- shower,
- shower cap,
- body soap
Property technology & media
- cable tv channels,
- telephone,
- television (tv),
- flat-screen tv
Dining & bars
- minibar,
- electric kettle,
- bottled water
Paid extra services
- executive lounge access (depending on room type),
- towels,
- wake-up call/alarm clock,
- alarm clock,
- wake-up service,
- key card access
Location & local attractions
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- lift access (to room)
Property safety & security
- smoke detector,
- fire extinguisher (in room/apartment)
The spacious double room offers air conditioning, a minibar, a balcony with lake views as well as a private bathroom featuring a shower. The unit provides 1 bed.
Studio Suite Twin Description, photos, price, amenities
See photos of the Studio Suite Twin
Room standards
- waste bin,
- seating area,
- clothes rack,
- safe deposit box,
- bedside socket,
- ironing facilities (iron and ironing board),
- air conditioning,
- sofa,
- iron,
- work desk,
- wardrobe/closet
Sanitary facilities
- private bathroom,
- shampoo,
- shower cap,
- hairdryer,
- toothbrush,
- slippers,
- additional toilet,
- bathrobe,
- conditioner,
- bidet,
- toilet paper,
- toilet,
- shower,
- body soap,
- complimentary toiletries
Property technology & media
- telephone,
- flat-screen tv,
- television (tv),
- cable tv channels
Dining & bars
- bottled water,
- wine glasses,
- minibar,
- coffee machine,
- tea and coffee making facilities,
- electric kettle
Paid extra services
- wake-up call/alarm clock,
- executive lounge access (depending on room type),
- key card access,
- towels,
- alarm clock,
- wake-up service
Location & local attractions
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room)
Property safety & security
- fire extinguisher (in room/apartment),
- smoke detector
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as lake views.
Superior Double Lake View - Cinema Ticket - Breakfast Description, photos, price, amenities
See photos of the Superior Double Lake View - Cinema Ticket - Breakfast
Room standards
- safe deposit box,
- work desk,
- waste bin,
- bedside socket,
- air conditioning,
- wardrobe/closet,
- iron,
- clothes rack,
- ironing facilities (iron and ironing board)
Sanitary facilities
- toothbrush,
- body soap,
- slippers,
- complimentary toiletries,
- shower,
- toilet paper,
- conditioner,
- private bathroom,
- hairdryer,
- bidet,
- shower cap,
- bathrobe,
- shampoo,
- toilet
Property technology & media
- cable tv channels,
- telephone,
- television (tv),
- flat-screen tv
Dining & bars
- bottled water,
- minibar,
- electric kettle
Paid extra services
- alarm clock,
- towels,
- wake-up service,
- wake-up call/alarm clock,
- key card access
Location & local attractions
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room)
Property safety & security
- smoke detector,
- fire extinguisher (in room/apartment)
The spacious double room provides air conditioning, a minibar, a balcony with lake views as well as a private bathroom featuring a shower. The unit provides 1 bed.
Superior Twin Lake View - Cinema Ticket - Breakfast Description, photos, price, amenities
See photos of the Superior Twin Lake View - Cinema Ticket - Breakfast
Room standards
- iron,
- clothes rack,
- air conditioning,
- work desk,
- safe deposit box,
- bedside socket,
- ironing facilities (iron and ironing board),
- waste bin,
- wardrobe/closet
Sanitary facilities
- toilet,
- shower cap,
- body soap,
- conditioner,
- hairdryer,
- shampoo,
- complimentary toiletries,
- toilet paper,
- slippers,
- bathrobe,
- toothbrush,
- shower,
- private bathroom,
- bidet
Property technology & media
- flat-screen tv,
- telephone,
- television (tv),
- cable tv channels
Dining & bars
- bottled water,
- minibar,
- electric kettle
Paid extra services
- key card access,
- towels,
- wake-up service,
- alarm clock,
- wake-up call/alarm clock
Location & local attractions
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- lift access (to room)
Property safety & security
- smoke detector,
- fire extinguisher (in room/apartment)
The spacious twin room features air conditioning, a minibar, a balcony with lake views as well as a private bathroom boasting a shower. The unit is furnished with 2 beds.
Superior Convertible Lake View - Cinema Ticket - Breakfast Description, photos, price, amenities
See photos of the Superior Convertible Lake View - Cinema Ticket - Breakfast
Room standards
- clothes rack,
- air conditioning,
- ironing facilities (iron and ironing board),
- wardrobe/closet,
- work desk,
- safe deposit box,
- waste bin,
- bedside socket,
- iron
Sanitary facilities
- shower cap,
- shampoo,
- complimentary toiletries,
- bathrobe,
- toilet paper,
- slippers,
- conditioner,
- bidet,
- private bathroom,
- toothbrush,
- toilet,
- shower,
- body soap,
- hairdryer
Property technology & media
- television (tv),
- cable tv channels,
- telephone,
- flat-screen tv
Dining & bars
- electric kettle,
- bottled water,
- minibar
Paid extra services
- towels,
- wake-up call/alarm clock,
- key card access,
- alarm clock,
- wake-up service
Location & local attractions
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room)
Property safety & security
- fire extinguisher (in room/apartment),
- smoke detector
The spacious twin/double room provides air conditioning, a minibar, a balcony with lake views as well as a private bathroom featuring a shower.
Superior Double Room Description, photos, price, amenities
See photos of the Superior Double Room
Room standards
- waste bin,
- work desk,
- safe deposit box,
- bedside socket,
- clothes rack,
- wardrobe/closet,
- ironing facilities (iron and ironing board),
- iron,
- air conditioning
Sanitary facilities
- complimentary toiletries,
- shower,
- shower cap,
- private bathroom,
- bathrobe,
- body soap,
- toilet,
- shampoo,
- bidet,
- conditioner,
- hairdryer,
- toilet paper,
- toothbrush,
- slippers
Property technology & media
- cable tv channels,
- television (tv),
- telephone,
- flat-screen tv
Dining & bars
- minibar,
- electric kettle,
- bottled water
Paid extra services
- wake-up service,
- wake-up call/alarm clock,
- towels,
- alarm clock,
- key card access
Location & local attractions
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room)
Property safety & security
- smoke detector,
- fire extinguisher (in room/apartment)
The spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. The unit provides 1 bed.
Superior Convertible Room Description, photos, price, amenities
See photos of the Superior Convertible Room
Room standards
- work desk,
- iron,
- safe deposit box,
- wardrobe/closet,
- clothes rack,
- bedside socket,
- waste bin,
- air conditioning,
- ironing facilities (iron and ironing board)
Sanitary facilities
- toilet,
- hairdryer,
- slippers,
- bathrobe,
- shower,
- shower cap,
- conditioner,
- bidet,
- body soap,
- shampoo,
- toilet paper,
- private bathroom,
- toothbrush,
- complimentary toiletries
Property technology & media
- television (tv),
- telephone,
- cable tv channels,
- flat-screen tv
Dining & bars
- minibar,
- electric kettle,
- bottled water
Paid extra services
- towels,
- key card access,
- alarm clock,
- wake-up service,
- wake-up call/alarm clock
Location & local attractions
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- lift access (to room)
Property safety & security
- smoke detector,
- fire extinguisher (in room/apartment)
The spacious twin room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. Boasting a balcony, this twin room also offers a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit provides 2 beds.
Superior Twin Room Description, photos, price, amenities
See photos of the Superior Twin Room
Room standards
- waste bin,
- clothes rack,
- bedside socket,
- safe deposit box,
- work desk,
- wardrobe/closet,
- air conditioning,
- iron,
- ironing facilities (iron and ironing board)
Sanitary facilities
- body soap,
- private bathroom,
- toilet paper,
- slippers,
- shower cap,
- conditioner,
- shower,
- complimentary toiletries,
- bidet,
- hairdryer,
- shampoo,
- bathrobe,
- toothbrush,
- toilet
Property technology & media
- cable tv channels,
- telephone,
- flat-screen tv,
- television (tv)
Dining & bars
- bottled water,
- minibar,
- electric kettle
Paid extra services
- wake-up call/alarm clock,
- wake-up service,
- alarm clock,
- towels,
- key card access
Location & local attractions
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- lift access (to room)
Property safety & security
- smoke detector,
- fire extinguisher (in room/apartment)
The spacious twin room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a bidet. This twin room has a wardrobe, a safe deposit box, a flat-screen TV with cable channels and a balcony. The unit is furnished with 2 beds.
Superior Family Room Description, photos, price, amenities
See photos of the Superior Family Room
Room standards
- iron,
- work desk,
- wardrobe/closet,
- ironing facilities (iron and ironing board),
- clothes rack,
- waste bin,
- air conditioning,
- bedside socket,
- safe deposit box
Sanitary facilities
- hairdryer,
- body soap,
- shower,
- toilet,
- toothbrush,
- slippers,
- private bathroom,
- bidet,
- bathrobe,
- conditioner,
- shampoo,
- shower cap,
- toilet paper,
- complimentary toiletries
Property technology & media
- telephone,
- television (tv),
- flat-screen tv,
- cable tv channels
Dining & bars
- bottled water,
- minibar,
- electric kettle
Paid extra services
- alarm clock,
- key card access,
- wake-up service,
- towels,
- wake-up call/alarm clock
Location & local attractions
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room)
Property safety & security
- fire extinguisher (in room/apartment),
- smoke detector
Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. Boasting a balcony, this quadruple room also features air conditioning, a minibar and a flat-screen TV with cable channels. The unit is furnished with 2 beds.
Superior Double Room - Disability Access Description, photos, price, amenities
See photos of the Superior Double Room - Disability Access
Room standards
- air conditioning,
- clothes rack,
- iron,
- bedside socket,
- ironing facilities (iron and ironing board),
- safe deposit box,
- wardrobe/closet,
- work desk,
- waste bin
Sanitary facilities
- bidet,
- shower,
- bathrobe,
- shower cap,
- shampoo,
- body soap,
- toilet,
- slippers,
- toothbrush,
- toilet paper,
- conditioner,
- complimentary toiletries,
- hairdryer,
- private bathroom
Property technology & media
- telephone,
- flat-screen tv,
- television (tv),
- cable tv channels
Dining & bars
- minibar,
- bottled water,
- electric kettle
Paid extra services
- wake-up call/alarm clock,
- wake-up service,
- alarm clock,
- towels,
- key card access
Location & local attractions
Accessibility for disabled guests
- lowered sink,
- lift access (to room),
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible,
- walk-in shower (no step)
Property safety & security
- smoke detector,
- fire extinguisher (in room/apartment)
The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bidet. This double room features a wardrobe, a safe deposit box, a flat-screen TV with cable channels and a balcony. The unit provides 1 bed.
Superior Double Club Floor Room Description, photos, price, amenities
See photos of the Superior Double Club Floor Room
Room standards
- clothes rack,
- bedside socket,
- air conditioning,
- ironing facilities (iron and ironing board),
- work desk,
- waste bin,
- iron,
- safe deposit box,
- wardrobe/closet
Sanitary facilities
- toilet,
- slippers,
- bathrobe,
- toilet paper,
- shower,
- shampoo,
- bidet,
- body soap,
- hairdryer,
- toothbrush,
- shower cap,
- complimentary toiletries,
- conditioner,
- private bathroom
Property technology & media
- television (tv),
- cable tv channels,
- flat-screen tv,
- telephone
Dining & bars
- electric kettle,
- minibar,
- bottled water
Paid extra services
- towels,
- key card access,
- wake-up service,
- executive lounge access (depending on room type),
- alarm clock,
- wake-up call/alarm clock
Location & local attractions
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- lift access (to room)
Property safety & security
- smoke detector,
- fire extinguisher (in room/apartment)
The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. Boasting a balcony, this double room also offers executive lounge access, a wardrobe and a flat-screen TV with cable channels. The unit provides 1 bed.
Superior Double - Cinema Ticket - Breakfast Description, photos, price, amenities
See photos of the Superior Double - Cinema Ticket - Breakfast
Room standards
- waste bin,
- clothes rack,
- iron,
- bedside socket,
- air conditioning,
- work desk,
- wardrobe/closet,
- safe deposit box,
- ironing facilities (iron and ironing board)
Sanitary facilities
- toilet,
- private bathroom,
- shower,
- toilet paper,
- shower cap,
- toothbrush,
- slippers,
- bathrobe,
- shampoo,
- complimentary toiletries,
- body soap,
- hairdryer,
- bidet,
- conditioner
Property technology & media
- flat-screen tv,
- television (tv),
- telephone,
- cable tv channels
Dining & bars
- minibar,
- electric kettle,
- bottled water
Paid extra services
- wake-up call/alarm clock,
- towels,
- key card access,
- alarm clock,
- wake-up service
Location & local attractions
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- lift access (to room)
Property safety & security
- fire extinguisher (in room/apartment),
- smoke detector
The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a bidet. The unit is equipped with 1 bed.
Superior Twin - Cinema Ticket - Breakfast Description, photos, price, amenities
See photos of the Superior Twin - Cinema Ticket - Breakfast
Room standards
- clothes rack,
- air conditioning,
- ironing facilities (iron and ironing board),
- iron,
- safe deposit box,
- waste bin,
- wardrobe/closet,
- work desk,
- bedside socket
Sanitary facilities
- shower cap,
- complimentary toiletries,
- toilet paper,
- conditioner,
- body soap,
- toothbrush,
- shampoo,
- hairdryer,
- private bathroom,
- slippers,
- bathrobe,
- toilet,
- shower,
- bidet
Property technology & media
- television (tv),
- telephone,
- cable tv channels,
- flat-screen tv
Dining & bars
- minibar,
- bottled water,
- electric kettle
Paid extra services
- alarm clock,
- key card access,
- towels,
- wake-up service,
- wake-up call/alarm clock
Location & local attractions
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room)
Property safety & security
- fire extinguisher (in room/apartment),
- smoke detector
The spacious twin room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. The unit provides 2 beds.
Superior Convertible - Cinema Ticket - Breakfast Description, photos, price, amenities
See photos of the Superior Convertible - Cinema Ticket - Breakfast
Room standards
- clothes rack,
- wardrobe/closet,
- air conditioning,
- iron,
- bedside socket,
- work desk,
- ironing facilities (iron and ironing board),
- waste bin,
- safe deposit box
Sanitary facilities
- hairdryer,
- slippers,
- toilet paper,
- shampoo,
- complimentary toiletries,
- toilet,
- shower,
- private bathroom,
- conditioner,
- bidet,
- shower cap,
- bathrobe,
- toothbrush,
- body soap
Property technology & media
- cable tv channels,
- television (tv),
- telephone,
- flat-screen tv
Dining & bars
- electric kettle,
- bottled water,
- minibar
Paid extra services
- wake-up call/alarm clock,
- wake-up service,
- alarm clock,
- key card access,
- towels
Location & local attractions
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room)
Property safety & security
- smoke detector,
- fire extinguisher (in room/apartment)
The spacious twin/double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a bidet.
Superior Family - Cinema Ticket - Breakfast Description, photos, price, amenities
See photos of the Superior Family - Cinema Ticket - Breakfast
Room standards
- waste bin,
- ironing facilities (iron and ironing board),
- safe deposit box,
- air conditioning,
- work desk,
- clothes rack,
- bedside socket,
- iron,
- wardrobe/closet
Sanitary facilities
- shower cap,
- bathrobe,
- toilet,
- private bathroom,
- bidet,
- toilet paper,
- body soap,
- complimentary toiletries,
- shower,
- conditioner,
- slippers,
- shampoo,
- hairdryer,
- toothbrush
Property technology & media
- television (tv),
- flat-screen tv,
- telephone,
- cable tv channels
Dining & bars
- bottled water,
- minibar,
- electric kettle
Paid extra services
- wake-up service,
- key card access,
- towels,
- alarm clock,
- wake-up call/alarm clock
Location & local attractions
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room)
Property safety & security
- smoke detector,
- fire extinguisher (in room/apartment)
Offering free toiletries and bathrobes, this family room includes a private bathroom with a shower, a bidet and a hairdryer. Featuring a balcony, this family room also offers air conditioning, a minibar and a flat-screen TV with cable channels. The unit provides 2 beds.
Choose your ideal room at L7 WEST LAKE HANOI By LOTTE
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Superior Double Room
- Superior Double Room with Lake View
- Superior Convertible Room
- Superior Convertible Room with Lake View
- Superior Twin Room
- Superior Twin Room with Lake View
- Superior Family Room
- Superior Double Room - Disability Access
- Studio Suite Double
- Superior Double Club Floor Room
- Superior Double Club Floor Room with Lake View
- Studio Suite Twin
- Superior Double - Cinema Ticket - Breakfast
- Superior Double Lake View - Cinema Ticket - Breakfast
- Superior Twin - Cinema Ticket - Breakfast
- Superior Twin Lake View - Cinema Ticket - Breakfast
- Superior Convertible - Cinema Ticket - Breakfast
- Superior Convertible Lake View - Cinema Ticket - Breakfast
- Superior Family - Cinema Ticket - Breakfast
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
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Facilities and services
General property information
parking available, complimentary parking, on-site parking
On-site activities & leisure
miniature golf, bar happy hour
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, beverage vending machine, children's meals, selection of wine/champagne
Pools, spa & wellness
sauna access, gym/fitness studio, spa & wellness sanctuary, outdoor swimming pool, year-round outdoor pool, skyline rooftop pool, vanishing edge/infinity pool, scenic view pool, temperature-controlled/heated pool, poolside bar service, sunbeds and beach chairs, pool safety fence, full spa amenities, relaxing steam room, fitness activities, changing rooms for fitness/spa, dedicated kids' pool, main swimming pool, general swimming pool access
Transport & getting around
complimentary shuttle service, secure parking garage, disabled-access parking, general shuttle transport
Reception & guest support
24/7 front desk, currency exchange service, excursion booking desk, baggage hold, on-site atm, guest concierge services, individual check-in/check-out, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, guest lounge / tv room
Family & entertainment
outdoor children's play area, supervised kids' activity club, children's outdoor recreation equipment
Cleanliness & housekeeping
guest laundry service, efficient ironing service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
On-site shops & services
convenience store/minimarket on premises
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, entirely non-smoking property, individually controlled air conditioning, restroom with support rails, secure key card entry
Property safety & security
round-the-clock security personnel, strategically placed smoke detectors, cctv surveillance in public areas, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, complimentary face masks available for guests
Social distancing guidelines
secure cashless payment methods accepted
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines
Food & drink safety
in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a parking garage and accessible parking spaces.
Check-in, check-out, and payment policies