Score from 33 reviews
- Carrera Federal Chetumal-Pto. Juarez KM. 309, 77710 Puerto Morelos,
Mexico - 
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Gallery Iberostar Waves Paraíso del Mar - All Inclusive: See us up close!
Highlights
Airport shuttle service
Parking directly at the property
Daily room cleaning service
Entirely smoke-free property
Complimentary wi-fi property-wide- Stylish bar and lounge
Airport shuttle serviceParking directly at the propertyDaily room cleaning serviceEntirely smoke-free propertyComplimentary wi-fi property-wideStylish bar and loungePopular hotels in Puerto Morelos
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Iberostar Waves Paraíso Beach - All Inclusive
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Rooms at Iberostar Waves Paraíso del Mar - All Inclusive
Last Room Available
- work desk,
- ironing facilities (iron and ironing board),
- air conditioning,
- clothes rack,
- seating area,
- waste bin,
- sofa,
- safe deposit box,
- iron,
- fan
- toilet,
- body soap,
- private bathroom,
- complimentary toiletries,
- shampoo,
- conditioner,
- hairdryer,
- bathtub or shower,
- shower,
- toilet paper
- cable tv channels,
- telephone,
- television (tv),
- flat-screen tv
- tea and coffee making facilities,
- bottled water,
- minibar
- alarm clock,
- wake-up service,
- towels,
- wake-up call/alarm clock,
- bed linen,
- key card access
- balcony,
- view
- smoke detector
A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are featured in this spacious double room. The unit provides 2 beds.
Room size:
Last Room Available - 40 m2
Bedroom 1 – Double bed
Max persons: 4 
Reviews
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Amenities at Iberostar Waves Paraíso del Mar - All Inclusive
General property information
parking available, complimentary parking, on-site parking, wi-fi throughout the property
On-site activities & leisure
access to tennis court, nearby golf course (within 3 km), billiards table, table tennis facilities, darts board, on-site water sports, tennis gear, beach access, guided bike tours, special themed dinners, live music and performances, live sports broadcasts, archery range
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, hotel bar, café/snack bar, children's meals, child-friendly buffet, selection of wine/champagne, fresh fruit selection, on-site coffee shop
Pools, spa & wellness
sauna access, gym/fitness studio, tanning salon/solarium, spa & wellness sanctuary, massage therapies, hot tub / jacuzzi access, outdoor swimming pool, exclusive private beach, prime beachfront location, sunbeds and beach chairs, shade umbrellas, salon & beauty treatments, rejuvenating facial treatments, professional waxing services, expert make-up application, nourishing hair treatments, manicure services, pedicure services, professional hair cutting, professional hair styling, revitalising body treatments, exfoliating body scrub, detoxifying body wrap, full spa amenities, relaxing steam room, spa relaxation lounge, soothing foot bath, curated spa/wellness packages, fitness activities, guided yoga sessions, group fitness workouts, main swimming pool, general swimming pool access
Transport & getting around
convenient airport shuttle, on-site car rental, shuttle service (surcharge applies), airport transfer (surcharge applies), disabled-access parking, general shuttle transport
Reception & guest support
24/7 front desk, currency exchange service, excursion booking desk, on-site atm, guest concierge services
Shared spaces for guests
access to hotel garden, patio/outdoor seating
Family & entertainment
professional babysitting/childcare, on-site casino entertainment, outdoor children's play area, dedicated entertainment team, vibrant nightclub with dj, supervised kids' activity club, scheduled evening entertainment, children's outdoor recreation equipment
Cleanliness & housekeeping
guest laundry service, efficient ironing service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center
On-site shops & services
on-site barber/beauty salon, convenience store/minimarket on premises
Other property amenities
smoke-free rooms, spacious family rooms, elevator access, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, secure key card entry
Property safety & security
in-room safety deposit box, strategically placed smoke detectors, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, access to qualified healthcare professionals
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! Free on-site parking is available, including facilities for accessible parking.
Check-in, check-out, and payment policies
Check-inFrom 15:00 hours
Check-outUntil 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationThe name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in.
Payment at the property is not accepted. Unpaid reservations will be canceled prior to arrival.
In case you require an invoice it will be provided by Hotelera Playa Paraíso, S.A. de C.V., based in Mexico.
Environmental Fee of MXN32.57 Mexican pesos per room, per night will be requested upon check-in.
The type of bed selected is subject to availability at the hotel.
The property does not accept reservations of 10 rooms or more. Bookings of 10 rooms or more are considered group and different policies apply.
All special requests are subject to availability and may incur additional costs.
It is essential that the main reservation holder be 18 years or older at the time of check-in at the hotel.
Please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. Contact details appear on the booking confirmation.
Children policy:
From 0 - 2.99 years: Baby
From 3 - 12.99 years: Child paying child rate
From 13 years old: Adult Rate
Child Rates are available in the hotel reservations department.
Location and nearby attractions
Photo gallery
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Frequently Asked Questions (FAQ)
- Last Room Available
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