Very good
7.6 /10

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Map - Dreams Riviera Cancun Resort & Spa - All Inclusive - GPS: 20.781537, -86.941617
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Dreams Riviera Cancun Resort & Spa - All Inclusive, Puerto Morelos

★★★★★

Accommodation Puerto Morelos, reservation, rooms, prices, reviews, gallery, location, contact

  • Calle 55 Supermanzana 11 Manzana 4 Lote 1-01, 77580 Puerto Morelos, Mexico - View on map
7.6 /10
Very good
Free parking on site
Wi-Fi is available free of charge in every room of our property
Property type: Resort
See availability
Situated in Puerto Morelos, just 60 meters from Secreto Beach, Dreams Riviera Cancun Resort & Spa - All Inclusive features an outdoor swimming pool, complimentary private parking, a fitness center, and a garden. Guests can enjoy access to a private beach area, a terrace, and a bar. The property provides a 24-hour front desk, airport transfer services, a kids' club, and free WiFi throughout the premises.

Rooms are equipped with air conditioning, and select accommodations offer balconies.

Dining options include a buffet, vegetarian, or gluten-free breakfast. The on-site restaurant serves a variety of cuisines, including French, Italian, and Mexican. Special dietary requests such as vegetarian, vegan, and gluten-free meals can be accommodated.

The resort is located 25 km from ADO International Bus Station and 26 km from Playa del Carmen Maritime Terminal. Cancún International Airport is 33 km away.

Additional amenities include a hot tub, a hair salon, and a business center.

For families, there is a children's playground available. Guests can also engage in billiards and table tennis, while the area is known for windsurfing and snorkeling activities.

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Rooms at Dreams Riviera Cancun Resort & Spa - All Inclusive

Premium Deluxe with Plunge Pool and Whirlpool (King bed)

Room standards
  • air conditioning,
  • iron,
  • hot tub (in room),
  • safe deposit box,
  • private pool (attached to room/villa),
  • fan,
  • sofa,
  • tile/marble flooring,
  • private plunge pool (with room/suite),
  • ironing facilities (iron and ironing board)
Sanitary facilities
  • body soap,
  • shampoo,
  • toilet paper,
  • slippers,
  • complimentary toiletries,
  • hairdryer,
  • shower,
  • toilet,
  • spa bath,
  • bathtub,
  • bathtub or shower,
  • bathrobe,
  • private bathroom
Property technology & media
  • telephone,
  • television (tv),
  • laptop-sized safe,
  • cable tv channels,
  • satellite tv channels,
  • ipod docking station,
  • flat-screen tv,
  • radio
Dining & bars
  • coffee machine,
  • minibar,
  • tea and coffee making facilities
Paid extra services
  • towels,
  • wake-up call/alarm clock,
  • wake-up service,
  • alarm clock,
  • key card access
Location & local attractions
  • balcony,
  • pool view,
  • garden view,
  • view
Accessibility for disabled guests
  • upper floors accessible by lift (to room),
  • upper floors accessible by stairs only (to room)
Property safety & security
  • smoke detector
Disinfection & cleaning procedures
  • hand sanitiser (in room)

This twin/double room's standout features are the private pool and hot tub. The spacious twin/double room features air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a bath.

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Amenities at Dreams Riviera Cancun Resort & Spa - All Inclusive

General property information General property information

parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property

On-site activities & leisure On-site activities & leisure

nearby golf course (within 3 km), billiards table, table tennis facilities, windsurfing nearby, cycling routes, snorkeling trips, on-site water sports, access to water park, beach access, live stand-up comedy, hotel movie nights, guided bike tours, special themed dinners, on-site cooking classes, live music and performances, archery range, aerobics sessions

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars Dining & bars

on-site restaurant, in-room dining service, hotel bar, café/snack bar, children's meals, child-friendly buffet, selection of wine/champagne, on-site coffee shop

Pools, spa & wellness Pools, spa & wellness

gym/fitness studio, spa & wellness sanctuary, massage therapies, hot tub / jacuzzi access, outdoor swimming pool, exclusive private beach, year-round outdoor pool, prime beachfront location, pool inflatables and toys, vanishing edge/infinity pool, temperature-controlled/heated pool, poolside bar service, children's shallow end, sunbeds and beach chairs, shade umbrellas, salon & beauty treatments, rejuvenating facial treatments, professional waxing services, expert make-up application, nourishing hair treatments, manicure services, pedicure services, professional hair cutting, professional hair styling, revitalising body treatments, exfoliating body scrub, detoxifying body wrap, full spa amenities, relaxing steam room, spa relaxation lounge, curated spa/wellness packages, therapeutic back massage, relaxing neck massage, rejuvenating foot massage, romantic couples massage, invigorating head massage, soothing hand massage, comprehensive full body massage, automated massage chair, fitness activities, guided yoga sessions, group fitness workouts, changing rooms for fitness/spa, dedicated kids' pool, main swimming pool, general swimming pool access

Transport & getting around Transport & getting around

convenient airport shuttle, on-site car rental, shuttle service (surcharge applies), airport transfer (surcharge applies), disabled-access parking, airport meet and greet / pick up, convenient airport drop off, general shuttle transport

Reception & guest support Reception & guest support

24/7 front desk, quick check-in/check-out, valet parking service, currency exchange service, excursion booking desk, baggage hold, on-site atm, guest concierge services, individual check-in/check-out, invoices available

Shared spaces for guests Shared spaces for guests

access to hotel garden, outdoor terrace area, recreation/games lounge, rooftop sun deck, patio/outdoor seating

Family & entertainment Family & entertainment

professional babysitting/childcare, outdoor children's play area, fun karaoke nights, dedicated entertainment team, vibrant nightclub with dj, supervised kids' activity club, scheduled evening entertainment, selection of board games/puzzles, secure indoor play zone, children's outdoor recreation equipment, pushchairs/strollers for hire

Cleanliness & housekeeping Cleanliness & housekeeping

guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping

Business & conference facilities Business & conference facilities

conference and banquet facilities, business services center, fax and photocopying services

On-site shops & services On-site shops & services

on-site barber/beauty salon

Other property amenities Other property amenities

smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, in-room heating, hypoallergenic room options, individually controlled air conditioning, allocated smoking zone, full wheelchair accessibility, restroom with support rails, raised toilet seat, lowered wash basin, bathroom emergency pull cord, comfortable pet bed, convenient pet bowls, standard key entry, secure key card entry

Property safety & security Property safety & security

in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers

Security systems Security systems

staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests

Social distancing guidelines Social distancing guidelines

seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders, protective screens/barriers between staff and guests where needed

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay

Food & drink safety Food & drink safety

safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries

Internet access

Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.

Guest parking

Complimentary guest parking! The facility offers free on-site parking with dedicated private and accessible parking areas.

Check-in, check-out, and payment policies

Check-in

From 15:00 hours

Check-out

Until 12:00 hours

Children and extra beds

Children from 18 years old stay free of charge using extra bed. Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets

Pets are not permitted.

Languages spoken
           
Contact methods
☎ telephone
@ E-mail
Important information
Upon check-in at Dreams Riviera Cancun Resort & Spa - All Inclusive, a photo ID and credit card are required. All special requests at Dreams Riviera Cancun Resort & Spa - All Inclusive are subject to availability upon check-in. Special requests at Dreams Riviera Cancun Resort & Spa - All Inclusive cannot be guaranteed and may incur additional charges.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

The hotel does not accept cash payments for check-in.Please inform in advance of your expected arrival time. At Dreams Riviera Cancun Resort & Spa - All Inclusive, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
In case of early departure, Dreams Riviera Cancun Resort & Spa - All Inclusive will charge the full amount for your stay.
At Dreams Riviera Cancun Resort & Spa - All Inclusive, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Dreams Riviera Cancun Resort & Spa - All Inclusive, all special requests are subject to availability and may incur additional charges.
At Dreams Riviera Cancun Resort & Spa - All Inclusive, guests under 18 may only check in if accompanied by a parent or legal guardian.

Location and nearby attractions

 

Photo gallery

Guest reviews of Dreams Riviera Cancun Resort & Spa - All Inclusive

Check guest reviews about Dreams Riviera Cancun Resort & Spa - All Inclusive
All reviews in one place!

8/10
Nice hotel, big rooms, luxury feel. Pool and gardens look good. Food was okay, some restaurants better than others. Staff helpful and friendly. Wheelchair accessible everywhere, no issues for wheelchair user kid. Spa treatments good, massage and facial nice. Manager sorted problems fast. Pool area had plenty of chairs, beach too. Breakfast buffet okay but not great; preferred spot food better but not allowed in there. Overall clean and well kept location in Verity of good options for eating and relaxing

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Frequently Asked Questions (FAQ)

Check-in starts at 15:00 and check-out is by 12:00.
Yes, guests have access to the Internet.
Use the GPS coordinates: 20.781537, -86.941617 to reach the destination.
We offer various accommodation options depending on availability. Please check our website for more details.

  • Premium Deluxe with Plunge Pool and Whirlpool (King bed)
Yes, the property offers various dining options. See the Amenities tab.
Yes, we have a playground for our younger guests.
Yes, we have an entertainment team to host activities for our guests.
Yes, our spa facilities include a steam room.
Yes, a relaxing head massage is one of our available treatments.
Yes, we have installed protective screens in direct contact areas like the front desk for the safety of guests and staff.

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