Score from 603 reviews
- C-15 A No. 30x20 KM 117, 97751 Chichén-Itzá,
Mexico - 
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Gallery Hotel Puerta Chichen: See us up close!
Highlights
Daily room cleaning service
Stylish bar and lounge
Airport shuttle service
On-site restaurant
24/7 front desk support
Air-conditioned public areas and rooms
Daily room cleaning serviceStylish bar and loungeAirport shuttle serviceOn-site restaurant24/7 front desk supportAir-conditioned public areas and roomsRooms at Hotel Puerta Chichen
Standard Twin Room with Garden View
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- safe deposit box,
- air conditioning,
- fan
- toilet,
- bathtub or shower,
- shampoo,
- toilet paper,
- body soap,
- private bathroom
- flat-screen tv
- view
This twin room has air conditioning.
Room size:
Standard Twin Room with Garden View - 32 m2
Bedroom 1 – Double bed
Max persons: 4 
Choose your ideal room at Hotel Puerta Chichen
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Amenities at Hotel Puerta Chichen
General property information
parking available, complimentary parking, private parking area
On-site activities & leisure
special themed dinners, local culture tours or classes, on-site cooking classes, live music and performances
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, take-away lunches, café/snack bar, special dietary menus (on request), children's meals, selection of wine/champagne, fresh fruit selection, on-site coffee shop
Pools, spa & wellness
spa & wellness sanctuary, massage therapies, outdoor swimming pool, year-round outdoor pool, communal bathhouse, poolside bar service, sunbeds and beach chairs, shade umbrellas, pool safety fence, full spa amenities, relaxing steam room, therapeutic back massage, relaxing neck massage, rejuvenating foot massage, romantic couples massage, invigorating head massage, soothing hand massage, comprehensive full body massage, main swimming pool, general swimming pool access
Transport & getting around
convenient airport shuttle, airport transfer (surcharge applies), on-street parking, disabled-access parking, airport meet and greet / pick up, convenient airport drop off
Reception & guest support
24/7 front desk, quick check-in/check-out, currency exchange service, excursion booking desk, baggage hold, guest concierge services, individual check-in/check-out, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, guest lounge / tv room, patio/outdoor seating, designated picnic spot
Cleanliness & housekeeping
guest laundry service, efficient ironing service, in-room trouser press, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, noise-reducing/soundproofed rooms, hypoallergenic room options, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, full wheelchair accessibility, standard key entry, secure key card entry
Property safety & security
round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.
Guest parking
Complimentary guest parking! Free parking is provided, with options for private and street parking as well as accessible parking spaces.
Check-in, check-out, and payment policies
Check-inFrom 15:00 hours
Check-outUntil 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationChichen Mayan Planetarium (Dinner & Show) are not included in the rate and can be purchased on arrival or by calling the property in advance.
Location and nearby attractions
Photo gallery
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