Score from 367 reviews
- The Tea Factory Kandapola, Nuwara Eliya Sri Lanka., 22220 Nuwara Eliya,
Sri Lanka - 
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Highlights
Sun-filled terrace
Daily room cleaning service
Complimentary guest parking
Entirely smoke-free property
24/7 front desk support
On-site restaurant
Sun-filled terraceDaily room cleaning serviceComplimentary guest parkingEntirely smoke-free property24/7 front desk supportOn-site restaurantThis charming hotel features a luxurious spa, along with exciting tea-picking tours. The cozy guest rooms include a mini bar, cable TV, and complimentary organic tea leaves for that perfect cup of comfort. Each en suite bathroom is equipped with both a bathtub and a rain shower, making for a relaxing experience.
For some leisure fun, guests can indulge in mini golf and billiards, embracing the spirit of colonial recreation. Plus, in-house guests enjoy free accommodation and meals for their hired drivers.
The dining experience at Heritance Tea Factory is a highlight in itself. The Kenmare restaurant offers an array of Eastern and Western dishes, while the unique ‘Dining on Wheels’ experience treats guests to a meal served inside a vintage train carriage, featuring a delightful selection of Western and European meals.
Get ready for peaceful outdoor moments with our patio furniture.
We have added recycling spaces to our location.
Enjoy hassle-free, complimentary parking during your time with us.
Enjoy nonstop internet with complimentary, high-speed WiFi.
Experience ultimate romance in our double rooms, perfect for deepening your connection.
Book your ideal stay effortlessly on our intuitive booking platform, featuring detailed reviews, a vast collection of photos, a simple interface, and recommendations from past guests to guide your decision.
Superior Twin Room Description, photos, price, amenities
- heating,
- wardrobe/closet,
- waste bin,
- baby cot/crib,
- clothes rack,
- ironing facilities (iron and ironing board),
- non-feather pillow (synthetic),
- work desk,
- carpeted floor,
- safe deposit box,
- bedside socket
- shower cap,
- shower,
- toothbrush,
- bathtub or shower,
- hairdryer,
- bathtub,
- shampoo,
- complimentary toiletries,
- body soap,
- toilet,
- toilet paper,
- bidet,
- private bathroom,
- conditioner
- dvd player,
- flat-screen tv,
- telephone,
- satellite tv channels,
- television (tv)
- bottled water,
- electric kettle,
- tea and coffee making facilities,
- minibar
- bed linen,
- key access,
- lockers (in shared rooms/hostels),
- wake-up service,
- towels
- mountain view,
- garden view,
- view
- upper floors accessible by lift (to room),
- lift access (to room)
- fire extinguisher (in room/apartment),
- smoke detector
- dedicated concierge services (for executive guests)
Located in the Hether Sett and Randingale wings, rooms come with a minibar, cable TV and en suite bathroom with a bathtub and rain shower.
Room size:
Superior Twin Room - 20 m2
Bedroom 1 – Single bed
Max persons: 2 
Executive Floor - Deluxe Double Description, photos, price, amenities
- carpeted floor,
- clothes rack,
- bedside socket,
- seating area,
- ironing facilities (iron and ironing board),
- work desk,
- wardrobe/closet,
- heating,
- non-feather pillow (synthetic),
- safe deposit box,
- waste bin,
- baby cot/crib
- shower cap,
- slippers,
- conditioner,
- bathtub,
- private bathroom,
- toilet,
- shower,
- hairdryer,
- bidet,
- complimentary toiletries,
- shampoo,
- body soap,
- bathtub or shower,
- toothbrush,
- toilet paper,
- bathrobe
- satellite tv channels,
- television (tv),
- flat-screen tv,
- dvd player,
- telephone
- tea and coffee making facilities,
- bottled water,
- dining area,
- electric kettle,
- dining table,
- minibar
- lockers (in shared rooms/hostels),
- bed linen,
- wake-up service,
- key access,
- towels
- garden view,
- view,
- mountain view
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector,
- fire extinguisher (in room/apartment)
- dedicated concierge services (for executive guests)
This double room has a cable TV and minibar. Please note that separate linens will be provided on request.
Room size:
Executive Floor - Deluxe Double - 20 m2
Bedroom 1 – Large bed (King size)
Max persons: 2
Superior King Room Description, photos, price, amenities
- wardrobe/closet,
- carpeted floor,
- work desk,
- bedside socket,
- ironing facilities (iron and ironing board),
- waste bin,
- heating,
- non-feather pillow (synthetic),
- safe deposit box,
- baby cot/crib,
- clothes rack
- shampoo,
- bidet,
- complimentary toiletries,
- hairdryer,
- toilet paper,
- shower,
- bathtub or shower,
- toilet,
- toothbrush,
- body soap,
- shower cap,
- bathtub,
- private bathroom,
- conditioner
- satellite tv channels,
- flat-screen tv,
- television (tv),
- telephone,
- dvd player
- bottled water,
- tea and coffee making facilities,
- electric kettle,
- minibar
- wake-up service,
- key access,
- towels,
- lockers (in shared rooms/hostels),
- bed linen
- view,
- garden view,
- mountain view
- window
- lift access (to room),
- upper floors accessible by lift (to room)
- fire extinguisher (in room/apartment),
- smoke detector
- dedicated concierge services (for executive guests)
Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit provides 1 bed.
Room size:
Superior King Room - 20 m2
Bedroom 1 – Large bed (King size)
Max persons: 2
Premium King Room Description, photos, price, amenities
- clothes rack,
- waste bin,
- carpeted floor,
- bedside socket,
- wardrobe/closet,
- non-feather pillow (synthetic),
- safe deposit box,
- work desk,
- heating,
- baby cot/crib,
- ironing facilities (iron and ironing board)
- bathrobe,
- conditioner,
- toilet,
- bathtub,
- hairdryer,
- slippers,
- private bathroom,
- body soap,
- shower,
- bidet,
- toilet paper,
- bathtub or shower,
- shampoo,
- toothbrush,
- complimentary toiletries,
- shower cap
- dvd player,
- satellite tv channels,
- flat-screen tv,
- telephone,
- television (tv)
- electric kettle,
- minibar,
- tea and coffee making facilities,
- bottled water
- key access,
- lockers (in shared rooms/hostels),
- wake-up service,
- bed linen,
- towels
- garden view,
- mountain view,
- view
- lift access (to room),
- upper floors accessible by lift (to room)
- fire extinguisher (in room/apartment),
- smoke detector
- dedicated concierge services (for executive guests)
Premium rooms offer the best views of the hotel as they are located in the corners of each floor which gives a view of the beautiful tea plantation from both sides of the room. As all other rooms of the hotel, the premium rooms too are equipped with bathtubs. Room is equipped with a large king bed.
Room size:
Premium King Room - 32 m2
Bedroom 1 – Large bed (King size)
Max persons: 3
Premium Twin Room Description, photos, price, amenities
- waste bin,
- baby cot/crib,
- non-feather pillow (synthetic),
- work desk,
- heating,
- clothes rack,
- carpeted floor,
- safe deposit box,
- bedside socket,
- ironing facilities (iron and ironing board),
- wardrobe/closet
- shower,
- bathtub or shower,
- hairdryer,
- complimentary toiletries,
- bidet,
- bathtub,
- body soap,
- toilet,
- toothbrush,
- shower cap,
- shampoo,
- slippers,
- conditioner,
- private bathroom,
- bathrobe,
- toilet paper
- flat-screen tv,
- television (tv),
- satellite tv channels,
- telephone,
- dvd player
- electric kettle,
- tea and coffee making facilities,
- bottled water,
- minibar
- wake-up service,
- towels,
- bed linen,
- lockers (in shared rooms/hostels),
- key access
- view,
- garden view,
- mountain view
- lift access (to room),
- upper floors accessible by lift (to room)
- fire extinguisher (in room/apartment),
- smoke detector
- dedicated concierge services (for executive guests)
Premium rooms offer the best views of the hotel as they are located in the corners of each floor which gives a view of the beautiful tea plantation from both sides of the room. As all other rooms of the hotel, the premium rooms too are equipped with bathtubs. Room is equipped with two twin beds.
Room size:
Premium Twin Room - 32 m2
Bedroom 1 – Single bed
Max persons: 3
Superior Triple Room Description, photos, price, amenities
- wardrobe/closet,
- non-feather pillow (synthetic),
- carpeted floor,
- bedside socket,
- waste bin,
- heating,
- clothes rack,
- work desk,
- safe deposit box,
- ironing facilities (iron and ironing board)
- private bathroom,
- bidet,
- shampoo,
- toilet paper,
- bathtub,
- body soap,
- complimentary toiletries,
- toothbrush,
- toilet,
- hairdryer,
- shower,
- shower cap,
- conditioner,
- bathtub or shower
- telephone,
- television (tv),
- dvd player,
- satellite tv channels,
- flat-screen tv
- electric kettle,
- tea and coffee making facilities,
- minibar,
- bottled water
- key access,
- lockers (in shared rooms/hostels),
- towels,
- bed linen
- view,
- garden view
- lift access (to room),
- upper floors accessible by lift (to room)
- smoke detector,
- fire extinguisher (in room/apartment)
Providing free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. The spacious triple room provides a minibar, a tea and coffee maker, a wardrobe, a flat-screen TV with satellite channels, as well as garden views. The unit provides 2 beds.
Room size:
Superior Triple Room - 45 m2
Bedroom 1 – Single bed, Large bed (King size)
Max persons: 2
Junior Suite Description, photos, price, amenities
- non-feather pillow (synthetic),
- carpeted floor,
- safe deposit box,
- waste bin,
- wardrobe/closet,
- ironing facilities (iron and ironing board),
- work desk,
- seating area,
- heating,
- clothes rack,
- bedside socket
- complimentary toiletries,
- hairdryer,
- toilet paper,
- bathrobe,
- conditioner,
- bathtub,
- toilet,
- toothbrush,
- slippers,
- bathtub or shower,
- private bathroom,
- bidet,
- shower cap,
- shower,
- body soap,
- shampoo
- telephone,
- satellite tv channels,
- dvd player,
- flat-screen tv,
- television (tv)
- bottled water,
- dining table,
- tea and coffee making facilities,
- electric kettle,
- dining area,
- minibar
- bed linen,
- key access,
- lockers (in shared rooms/hostels),
- towels
- view,
- garden view
- lift access (to room),
- upper floors accessible by lift (to room)
- smoke detector,
- fire extinguisher (in room/apartment)
Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The suite offers a minibar, a tea and coffee maker, a seating area, a flat-screen TV with satellite channels, as well as garden views. The unit provides 1 bed.
Room size:
Junior Suite - 46 m2
Bedroom 1 – Large bed (King size)
Max persons: 3
Flowerdew Suite Description, photos, price, amenities
- bedside socket,
- safe deposit box,
- ironing facilities (iron and ironing board),
- non-feather pillow (synthetic),
- clothes rack,
- waste bin,
- carpeted floor,
- heating,
- work desk,
- wardrobe/closet,
- seating area
- slippers,
- private bathroom,
- toilet,
- complimentary toiletries,
- bathtub,
- conditioner,
- bathrobe,
- bathtub or shower,
- body soap,
- hairdryer,
- bidet,
- shower,
- toothbrush,
- shampoo,
- shower cap,
- toilet paper
- television (tv),
- flat-screen tv,
- telephone,
- satellite tv channels,
- dvd player
- dining area,
- bottled water,
- tea and coffee making facilities,
- minibar,
- dining table,
- electric kettle
- bed linen,
- towels,
- key access,
- lockers (in shared rooms/hostels)
- view,
- garden view
- lift access (to room),
- upper floors accessible by lift (to room)
- smoke detector,
- fire extinguisher (in room/apartment)
Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit provides 1 bed.
Room size:
Flowerdew Suite - 70 m2
Bedroom 1 – Large bed (King size)
Max persons: 3
Choose your ideal room at Heritance Tea Factory
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Superior Twin Room
- Executive Floor - Deluxe Double
- Superior King Room
- Premium King Room
- Premium Twin Room
- Superior Triple Room
- Junior Suite
- Flowerdew Suite
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area
On-site activities & leisure
nearby golf course (within 3 km), billiards table, hiking trails accessible, miniature golf
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, take-away lunches, special dietary menus (on request), child-friendly buffet, selection of wine/champagne
Pools, spa & wellness
gym/fitness studio, spa & wellness sanctuary, massage therapies, turkish bath / hammam, full spa amenities, spa relaxation lounge, soothing foot bath, curated spa/wellness packages, fitness activities
Transport & getting around
convenient airport shuttle, on-site car rental, shuttle service (surcharge applies), airport transfer (surcharge applies), secure parking garage, disabled-access parking, airport meet and greet / pick up, convenient airport drop off, general shuttle transport
Reception & guest support
24/7 front desk, valet parking service, currency exchange service, excursion booking desk, guest concierge services, secure lockers
Shared spaces for guests
access to hotel garden, outdoor terrace area, patio/outdoor seating, designated picnic spot
Family & entertainment
professional babysitting/childcare, outdoor children's play area, scheduled evening entertainment, selection of board games/puzzles
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping
Other property amenities
smoke-free rooms, accessible guest facilities, elevator access, in-room heating, entirely non-smoking property, allocated smoking zone, full wheelchair accessibility, restroom with support rails, lowered wash basin, bathroom emergency pull cord, standard key entry, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a private parking area, a parking garage, and accessible parking facilities.
Check-in, check-out, and payment policies
Check-inFrom 14:00 hours
Check-outUntil 12:00 hours
Children and extra bedsChildren from 0 to 3 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationIf you are making payment using another cardholder's credit card, please provide the following to the property prior to your arrival: (property may contact the cardholder for verification purposes)
Authorisation letter with cardholder's signature
Copy of the cardholder's card (front and back of card with cardholder's signature)
Copy of the cardholder’s passport or driver’s license
Please note that extra bed/crib cannot be accommodated in the rooms and twin rooms booked on single occupancy will incur relevant extra charges.
Map
Photo gallery
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