Score from 417 reviews
- 47 Lo Su, Hanoi,
Vietnam - 
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Highlights
Guest parking available
24/7 front desk support
Stylish bar and lounge
Non-smoking rooms available
Complimentary wi-fi property-wide
Comfortable family rooms
Guest parking available24/7 front desk supportStylish bar and loungeNon-smoking rooms availableComplimentary wi-fi property-wideComfortable family roomsExploring the area is a breeze! Ngoc Son Temple is only 300 meters away, while the picturesque Hoan Kiem Lake is a mere 400 meters from your doorstep. Plus, Noi Bai International Airport is conveniently located 21 km from the hotel, making travel smooth and hassle-free.
Every room at the hotel features elegant furnishings in soothing neutral tones, along with a flat-screen TV with satellite channels for your entertainment. The en suite bathroom includes a standing shower, and you’ll find bath robes and slippers for added comfort.
Our friendly staff is available at the 24-hour front desk, ready to assist with concierge services and there’s a business center for those on work trips. Shops are also conveniently available on-site for anything you might need during your stay.
Please inform in advance of your expected arrival time. At Hanoi Emerald Waters Hotel & Spa, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Hanoi Emerald Waters Hotel & Spa, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hanoi Emerald Waters Hotel & Spa, all special requests are subject to availability and may incur additional charges.
Suite Balcony Description, photos, price, amenities
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- iron,
- fireplace,
- pajamas,
- travel adapter,
- wardrobe/closet,
- hardwood/parquet flooring,
- tile/marble flooring,
- bedside socket,
- hypoallergenic pillow,
- dressing room,
- non-feather pillow (synthetic),
- baby cot/crib,
- clothes rack,
- sofa,
- seating area,
- clothes drying rack,
- soundproofed rooms,
- air conditioning,
- ironing facilities (iron and ironing board),
- waste bin,
- work desk,
- extra-long beds (over 2 metres),
- tumble dryer (for clothes),
- safe deposit box,
- heating,
- private shallow end/paddling pool (with room/suite)
- toilet,
- toothbrush,
- shower cap,
- slippers,
- bathrobe,
- bathtub or shower,
- complimentary toiletries,
- toilet paper,
- private bathroom,
- hairdryer,
- body soap,
- shower,
- shampoo
- satellite tv channels,
- telephone,
- portable wi-fi hotspot,
- cable tv channels,
- television (tv),
- flat-screen tv
- minibar,
- electric kettle,
- outdoor furniture (on balcony/patio),
- wine glasses,
- bottled water,
- chocolates or cookies (charges may apply),
- outdoor dining area (on balcony/patio),
- high chair for children
- lockers (in shared rooms/hostels),
- wake-up call/alarm clock,
- key card access,
- wake-up service,
- towels,
- towels/bed linen (extra charge if not standard),
- key access,
- bed linen
- city view,
- view,
- terrace,
- balcony,
- quiet street view,
- landmark view
- lift access (to room),
- toilet with grab rails,
- entire unit wheelchair accessible,
- walk-in shower (no step),
- raised toilet,
- lowered sink,
- roll-in shower,
- upper floors accessible by lift (to room)
- socket safety covers
- smoke detector,
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
Guests will have a special experience as this suite features a fireplace. The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace with city views, this suite also offers soundproof walls and a flat-screen TV with cable channels. The unit provides 1 bed.
Room size:
Suite Balcony - 45 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3 
Family City View Description, photos, price, amenities
- heating,
- tumble dryer (for clothes),
- ironing facilities (iron and ironing board),
- travel adapter,
- wardrobe/closet,
- dressing room,
- fireplace,
- sofa,
- pajamas,
- clothes rack,
- clothes drying rack,
- iron,
- tile/marble flooring,
- soundproofed rooms,
- seating area,
- non-feather pillow (synthetic),
- hypoallergenic pillow,
- air conditioning,
- extra-long beds (over 2 metres),
- bedside socket,
- hardwood/parquet flooring,
- safe deposit box,
- private shallow end/paddling pool (with room/suite),
- work desk,
- baby cot/crib,
- waste bin
- private bathroom,
- body soap,
- shower cap,
- bathtub or shower,
- shampoo,
- toothbrush,
- complimentary toiletries,
- toilet,
- toilet paper,
- shower,
- bathrobe,
- hairdryer,
- slippers
- telephone,
- satellite tv channels,
- television (tv),
- portable wi-fi hotspot,
- cable tv channels,
- flat-screen tv
- high chair for children,
- chocolates or cookies (charges may apply),
- bottled water,
- electric kettle,
- minibar
- lockers (in shared rooms/hostels),
- wake-up service,
- towels/bed linen (extra charge if not standard),
- bed linen,
- key access,
- towels,
- wake-up call/alarm clock,
- key card access
- city view,
- quiet street view,
- view
- walk-in shower (no step),
- lift access (to room),
- lowered sink,
- entire unit wheelchair accessible,
- roll-in shower,
- raised toilet,
- toilet with grab rails,
- upper floors accessible by lift (to room)
- socket safety covers
- fire extinguisher (in room/apartment),
- smoke detector
- hand sanitiser (in room)
This family room offers a fireplace. Providing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned family room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit provides 2 beds.
Room size:
Family City View - 43 m2
Bedroom 1 – Single bed, Extra-large double bed (Super-king size)
Max persons: 4
Connecting Room Description, photos, price, amenities
- travel adapter,
- clothes drying rack,
- wardrobe/closet,
- baby cot/crib,
- tumble dryer (for clothes),
- waste bin,
- iron,
- tile/marble flooring,
- clothes rack,
- interconnecting rooms available,
- sofa,
- hypoallergenic pillow,
- soundproofed rooms,
- air conditioning,
- extra-long beds (over 2 metres),
- dressing room,
- fireplace,
- safe deposit box,
- seating area,
- private shallow end/paddling pool (with room/suite),
- non-feather pillow (synthetic),
- work desk,
- ironing facilities (iron and ironing board),
- heating,
- hardwood/parquet flooring,
- bedside socket
- private bathroom,
- shower cap,
- hairdryer,
- spa bath,
- slippers,
- bathrobe,
- toilet,
- shower,
- toilet paper,
- bathtub or shower,
- shampoo,
- body soap,
- toothbrush,
- bathtub,
- complimentary toiletries
- portable wi-fi hotspot,
- television (tv),
- satellite tv channels,
- flat-screen tv,
- cable tv channels,
- telephone
- minibar,
- electric kettle,
- bottled water,
- chocolates or cookies (charges may apply),
- high chair for children
- towels,
- key access,
- bed linen,
- wake-up service,
- wake-up call/alarm clock,
- key card access,
- towels/bed linen (extra charge if not standard),
- lockers (in shared rooms/hostels)
- city view,
- quiet street view,
- patio,
- view
- entire unit wheelchair accessible,
- upper floors accessible by lift (to room),
- toilet with grab rails,
- lift access (to room),
- walk-in shower (no step),
- raised toilet,
- lowered sink,
- roll-in shower
- socket safety covers
- smoke detector,
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
This suite features a fireplace. This spacious suite features 2 bedrooms, a seating area and 2 bathrooms with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit is furnished with 3 beds.
Room size:
Connecting Room - 56 m2
Bedroom 1 – Single bed
Bedroom 2 – Extra-large double bed (Super-king size)
Max persons: 6
Twin Room with View Description, photos, price, amenities
- fireplace,
- private shallow end/paddling pool (with room/suite),
- seating area,
- sofa,
- tile/marble flooring,
- clothes rack,
- hardwood/parquet flooring,
- travel adapter,
- soundproofed rooms,
- iron,
- work desk,
- bedside socket,
- heating,
- tumble dryer (for clothes),
- dressing room,
- air conditioning,
- waste bin,
- ironing facilities (iron and ironing board),
- hypoallergenic pillow,
- clothes drying rack,
- wardrobe/closet,
- safe deposit box,
- baby cot/crib,
- non-feather pillow (synthetic),
- extra-long beds (over 2 metres)
- bathtub or shower,
- shampoo,
- bathtub,
- slippers,
- hairdryer,
- toilet paper,
- shower,
- bathrobe,
- complimentary toiletries,
- spa bath,
- toilet,
- shower cap,
- toothbrush,
- private bathroom,
- body soap
- television (tv),
- flat-screen tv,
- portable wi-fi hotspot,
- telephone,
- cable tv channels,
- satellite tv channels
- chocolates or cookies (charges may apply),
- minibar,
- bottled water,
- electric kettle,
- high chair for children
- towels,
- lockers (in shared rooms/hostels),
- key card access,
- wake-up service,
- key access,
- wake-up call/alarm clock,
- bed linen,
- towels/bed linen (extra charge if not standard)
- quiet street view,
- view,
- courtyard view,
- patio
- toilet with grab rails,
- upper floors accessible by lift (to room),
- roll-in shower,
- lift access (to room),
- entire unit wheelchair accessible,
- walk-in shower (no step),
- raised toilet,
- lowered sink
- socket safety covers
- smoke detector,
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
This twin room features a fireplace. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as an inner courtyard view. The unit is furnished with 2 beds.
Room size:
Twin Room with View - 28 m2
Bedroom 1 – Single bed
Max persons: 3
Deluxe Twin Room Description, photos, price, amenities
- work desk,
- air conditioning,
- heating,
- sofa,
- tile/marble flooring,
- soundproofed rooms,
- wardrobe/closet,
- dressing room,
- waste bin,
- clothes drying rack,
- safe deposit box,
- hardwood/parquet flooring,
- hypoallergenic pillow,
- travel adapter,
- clothes rack,
- iron,
- fireplace,
- baby cot/crib,
- private shallow end/paddling pool (with room/suite),
- seating area,
- non-feather pillow (synthetic),
- extra-long beds (over 2 metres),
- ironing facilities (iron and ironing board),
- bedside socket,
- tumble dryer (for clothes)
- shampoo,
- shower,
- hairdryer,
- shower cap,
- toothbrush,
- toilet,
- slippers,
- body soap,
- bathrobe,
- complimentary toiletries,
- bathtub or shower,
- private bathroom,
- toilet paper
- satellite tv channels,
- flat-screen tv,
- portable wi-fi hotspot,
- telephone,
- television (tv),
- cable tv channels
- electric kettle,
- minibar,
- bottled water,
- chocolates or cookies (charges may apply),
- high chair for children
- bed linen,
- lockers (in shared rooms/hostels),
- towels,
- wake-up service,
- key access,
- towels/bed linen (extra charge if not standard),
- key card access,
- wake-up call/alarm clock
- patio
- lift access (to room),
- entire unit wheelchair accessible,
- walk-in shower (no step),
- roll-in shower,
- toilet with grab rails,
- lowered sink,
- raised toilet,
- upper floors accessible by lift (to room)
- socket safety covers
- smoke detector,
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
Guests will have a special experience as this twin room offers a fireplace. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This wheelchair accessible twin room has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit is furnished with 2 beds.
Room size:
Deluxe Twin Room - 28 m2
Bedroom 1 – Single bed
Max persons: 3
Junior Suite Description, photos, price, amenities
- tumble dryer (for clothes),
- travel adapter,
- fireplace,
- clothes drying rack,
- wardrobe/closet,
- dressing room,
- baby cot/crib,
- hardwood/parquet flooring,
- soundproofed rooms,
- clothes rack,
- air conditioning,
- waste bin,
- bedside socket,
- heating,
- sofa,
- safe deposit box,
- iron,
- fan,
- work desk,
- ironing facilities (iron and ironing board)
- complimentary toiletries,
- shower,
- hairdryer,
- toilet,
- toilet paper,
- body soap,
- toothbrush,
- private bathroom,
- shampoo,
- slippers,
- bathtub or shower,
- shower cap
- telephone,
- cable tv channels,
- satellite tv channels,
- television (tv),
- flat-screen tv
- bottled water,
- minibar,
- chocolates or cookies (charges may apply),
- electric kettle
- wake-up service,
- wake-up call/alarm clock,
- towels/bed linen (extra charge if not standard),
- key card access,
- lockers (in shared rooms/hostels),
- towels,
- bed linen
- courtyard view,
- view,
- quiet street view,
- patio
- raised toilet,
- entire unit wheelchair accessible,
- upper floors accessible by lift (to room),
- walk-in shower (no step),
- lift access (to room)
- socket safety covers
- fire extinguisher (in room/apartment),
- smoke detector
- hand sanitiser (in room)
The fireplace is the standout feature of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This suite features soundproof walls, flat-screen TV with cable channels, an inner courtyard view, as well as chocolate for guests. The unit is equipped with 1 bed.
Room size:
Junior Suite - 28 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Deluxe Family Room Description, photos, price, amenities
- soundproofed rooms,
- travel adapter,
- baby cot/crib,
- clothes drying rack,
- work desk,
- air conditioning,
- clothes rack,
- ironing facilities (iron and ironing board),
- non-feather pillow (synthetic),
- tile/marble flooring,
- waste bin,
- bedside socket,
- wardrobe/closet,
- seating area,
- fireplace,
- heating,
- dressing room,
- sofa,
- iron,
- hypoallergenic pillow,
- tumble dryer (for clothes),
- safe deposit box,
- private shallow end/paddling pool (with room/suite),
- hardwood/parquet flooring
- toothbrush,
- shampoo,
- shower cap,
- slippers,
- bathtub or shower,
- private bathroom,
- body soap,
- complimentary toiletries,
- bathrobe,
- toilet paper,
- hairdryer,
- toilet,
- shower
- satellite tv channels,
- portable wi-fi hotspot,
- flat-screen tv,
- cable tv channels,
- telephone,
- television (tv)
- high chair for children,
- bottled water,
- minibar,
- electric kettle,
- chocolates or cookies (charges may apply)
- key card access,
- towels,
- wake-up call/alarm clock,
- towels/bed linen (extra charge if not standard),
- key access,
- bed linen,
- lockers (in shared rooms/hostels),
- wake-up service
- walk-in shower (no step),
- upper floors accessible by lift (to room),
- roll-in shower,
- raised toilet,
- toilet with grab rails,
- lowered sink,
- entire unit wheelchair accessible,
- lift access (to room)
- socket safety covers
- smoke detector,
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
This family room's special feature is the fireplace. Providing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This wheelchair accessible family room features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit provides 2 beds.
Room size:
Deluxe Family Room - 36 m2
Bedroom 1 – Single bed, Extra-large double bed (Super-king size)
Max persons: 4
Honeymoon Suite Description, photos, price, amenities
- hardwood/parquet flooring,
- bedside socket,
- fireplace,
- seating area,
- wardrobe/closet,
- waste bin,
- clothes rack,
- private shallow end/paddling pool (with room/suite),
- work desk,
- ironing facilities (iron and ironing board),
- non-feather pillow (synthetic),
- extra-long beds (over 2 metres),
- tile/marble flooring,
- heating,
- air conditioning,
- pajamas,
- tumble dryer (for clothes),
- iron,
- travel adapter,
- dressing room,
- soundproofed rooms,
- clothes drying rack,
- hypoallergenic pillow,
- sofa,
- baby cot/crib,
- safe deposit box
- toilet,
- hairdryer,
- complimentary toiletries,
- toothbrush,
- bathtub or shower,
- shower cap,
- slippers,
- bathrobe,
- body soap,
- toilet paper,
- private bathroom,
- shampoo,
- shower
- portable wi-fi hotspot,
- satellite tv channels,
- television (tv),
- flat-screen tv,
- cable tv channels,
- telephone
- outdoor furniture (on balcony/patio),
- wine glasses,
- minibar,
- electric kettle,
- chocolates or cookies (charges may apply),
- bottled water,
- high chair for children
- towels,
- bed linen,
- key access,
- wake-up call/alarm clock,
- lockers (in shared rooms/hostels),
- wake-up service,
- towels/bed linen (extra charge if not standard),
- key card access
- quiet street view,
- city view,
- balcony,
- view
- walk-in shower (no step),
- entire unit wheelchair accessible,
- raised toilet,
- toilet with grab rails,
- upper floors accessible by lift (to room),
- lowered sink,
- lift access (to room),
- roll-in shower
- socket safety covers
- smoke detector,
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
This suite offers a fireplace. The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This wheelchair accessible suite features soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit is equipped with 1 bed.
Room size:
Honeymoon Suite - 32 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Deluxe Double Room Description, photos, price, amenities
- fan,
- waste bin,
- air conditioning,
- wardrobe/closet,
- non-feather pillow (synthetic),
- bedside socket,
- hypoallergenic pillow,
- dressing room,
- clothes drying rack,
- tumble dryer (for clothes),
- heating,
- sofa,
- clothes rack,
- hardwood/parquet flooring,
- fireplace,
- baby cot/crib,
- seating area,
- iron,
- soundproofed rooms,
- tile/marble flooring,
- safe deposit box,
- ironing facilities (iron and ironing board),
- travel adapter,
- work desk,
- private shallow end/paddling pool (with room/suite)
- hairdryer,
- private bathroom,
- toilet,
- complimentary toiletries,
- bathrobe,
- body soap,
- shower,
- toilet paper,
- slippers,
- toothbrush,
- shampoo,
- shower cap
- flat-screen tv,
- television (tv),
- satellite tv channels,
- cable tv channels,
- portable wi-fi hotspot,
- telephone
- electric kettle,
- chocolates or cookies (charges may apply),
- minibar,
- bottled water,
- high chair for children
- towels,
- wake-up service,
- key card access,
- bed linen,
- lockers (in shared rooms/hostels),
- towels/bed linen (extra charge if not standard),
- key access,
- wake-up call/alarm clock
- lift access (to room),
- upper floors accessible by lift (to room),
- raised toilet,
- toilet with grab rails,
- roll-in shower,
- entire unit wheelchair accessible,
- lowered sink,
- walk-in shower (no step)
- socket safety covers
- smoke detector,
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
Guests will have a special experience as the double room provides a fireplace. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This wheelchair accessible double room features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit provides 1 bed.
Room size:
Deluxe Double Room - 25 m2
Bedroom 1 – Double bed
Max persons: 3
Choose your ideal room at Hanoi Emerald Waters Hotel & Spa
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Suite Balcony
- Family City View
- Connecting Room
- Deluxe Family Room
- Honeymoon Suite
- Deluxe Double Room
- Twin Room with View
- Deluxe Twin Room
- Junior Suite
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
Before booking, check other guests' reviews
Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, wi-fi throughout the property
On-site activities & leisure
guided walking tours, guided bike tours, bar happy hour, local culture tours or classes, on-site cooking classes
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, hotel bar, café/snack bar, special dietary menus (on request), child-friendly buffet, selection of wine/champagne, fresh fruit selection
Pools, spa & wellness
spa & wellness sanctuary, massage therapies, full spa amenities, spa relaxation lounge, curated spa/wellness packages, therapeutic back massage, relaxing neck massage, rejuvenating foot massage, romantic couples massage, invigorating head massage, soothing hand massage, comprehensive full body massage
Transport & getting around
convenient airport shuttle, airport transfer (surcharge applies), airport meet and greet / pick up, convenient airport drop off
Reception & guest support
24/7 front desk, quick check-in/check-out, currency exchange service, excursion booking desk, baggage hold, guest concierge services, individual check-in/check-out, secure lockers
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping
Business & conference facilities
fax and photocopying services
Other property amenities
smoke-free rooms, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, in-room heating, entirely non-smoking property, individually controlled air conditioning, standard key entry, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Details about parking facilities are not available.
Check-in, check-out, and payment policies
Check-inFrom 14:00 Until 00:00 hours
Check-outFrom 00:00 Until 12:00 hours
Children and extra bedsChildren from 0 years old pay 352,500.00 VND per night using extra bed. Children from 0 to 1 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
Guest reviews
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Frequently Asked Questions (FAQ)
- Suite Balcony
- Family City View
- Connecting Room
- Twin Room with View
- Deluxe Twin Room
- Junior Suite
- Deluxe Family Room
- Honeymoon Suite
- Deluxe Double Room
