As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country.
Exemption only applies to room package rates (accommodation plus service).
Permit must be shown upon arrival.
This tax is not automatically calculated in the total cost of the reservation.
Airport shuttle Service is from 5 am to 11 pm If guest needs to be picked up at the airport they will need to provide flight #
Please note that minors must always be accompanied by a family adult, in development of the provisions of article 17 of Law 679 of 2001, the agency warns tourists that the exploitation and sexual abuse of minors in the country are
penalized criminally and administratively, in accordance with Colombian law.
All minors must present a valid identification document to register at the Hotel (the documents accepted by the Hotel may vary in each case, identity cards, passports and
civil registers).
In the event that the minor is not in the company of his parents during his stay, at the time of registration he must present his identification (identity card, passport and/or civil registry), a copy of his parents' identification and letter authorization form signed and authenticated or apostilled by both parents, where they expressly authorize the
adult present with the minor to register at the Hotel.
Nothing stipulated in these terms and conditions modifies the immigration requirements of the country, nor the duties that must be legally fulfilled to carry out said procedures (such as formalities for the permit to leave the country or similar before
the corresponding authorities).
In the event that legally the care of the minor is not in the hands of their parents, sufficient proof of this must be presented to the Hotel.
In this case, the authorization letter must be signed by them.
The Hotel may deny the entry and registration of persons or groups that seek such entry or registration, including a minor and when no
complied with the documentary requirements established herein.
A photo ID and credit card are required at check-in.
Special requests are subject to availability and may incur additional charges.
Please inform in advance of your expected arrival time.
Enter your request in the Special Requests box when booking, or contact the property using the details in your confirmation.
Guests under 18 must be accompanied by a parent or legal guardian to check in.
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