Please note that this hotel does not offer room service or bell boys.
All guests will be charged at check-in.
Please note that all minors should present a valid ID card and parents authorization if not travelling with them.
Please note we do not offer currency exchange or receive foreign currency at the property.
As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country.
Exemption only applies to room package rates (accommodation plus service).
Permit must be shown upon arrival.
This tax is not automatically calculated in the total cost of the reservation.
POLICY FOR MINORS:
Minors must always be accompanied by an adult family member, in development of the provisions of Article 17 of Law 679 of 2001, the agency warns the tourist that the exploitation and sexual abuse of minors in the country are criminally and administratively sanctioned, according to Colombian laws.
and administrative sanctions, in accordance with Colombian law.
All minors must present a valid identification document to check in at the Hotel (the documents accepted by the Hotel may vary from case to case, but most commonly accepted are identity cards, passports and
civil registers).
In the event that the minor is not in the company of his/her parents during his/her stay, at the time of check-in he/she must present his/her identification (identity card, passport and/or civil registry), a copy of his/her parents' identification and a letter of authorisation signed and authenticated or apostilled by both parents, expressly authorising the adult present with the minor to carry out his/her check-in.
adult present with the minor to register with the Hotel.
Nothing in these terms and conditions modifies the immigration requirements of the country, nor the duties that must be legally fulfilled to carry out such procedures (such as exit permit formalities or similar before the corresponding authorities).
authorities).
In the event that the child is not legally in the care of the parents, sufficient proof of this must be submitted to the Hotel.
In such a case, the letter of authorisation must be signed by the parents.
The Hotel may deny entry and registration of persons or groups seeking such entry or registration including a minor and when the documentary requirements set forth herein have not been met.
the documentary requirements established herein have not been complied with.
A photo ID and credit card are required at check-in.
Special requests are subject to availability and may incur additional charges.
Guests under 18 must be accompanied by a parent or legal guardian to check in.
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