Score from 475 reviews
- 97 Nikola Vaptsarov Str, 4600 Velingrad,
Bulgaria - 
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Highlights
Air-conditioned public areas and rooms
Seasonal outdoor pool
Complimentary wi-fi property-wide- Stylish bar and lounge
Luxurious spa and wellness centre
Non-smoking rooms available
Air-conditioned public areas and roomsSeasonal outdoor poolComplimentary wi-fi property-wideStylish bar and loungeLuxurious spa and wellness centreNon-smoking rooms availableThe accommodations are nothing short of luxurious, equipped with plasma TVs, minibars, and private bathrooms with convenient shower cabins.
Dining at the Balneo Complex is an experience in itself. The stylish restaurant seats up to 270 guests, making it perfect for gatherings, while the state-of-the-art conference hall can host 200 participants comfortably. Head over to the lobby bar for refreshing drinks or enjoy the breathtaking views of the Rhodope and Rila Mountains from the panorama café. Kids can have fun throughout the day with various animation activities.
Need a lift? Balneo Complex Saint Spas offers transport services from the airport, as well as rent-a-car and taxi options, plus there's free 24-hour guarded parking for your peace of mind.
At Balneo Complex Saint Spas, payment by bank transfer prior to arrival is mandatory. After booking at Balneo Complex Saint Spas, the property will contact you with further instructions.
Double or Twin Room with Balcony Description, photos, price, amenities
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- carpeted floor,
- ironing facilities (iron and ironing board),
- pool towels (in room),
- clothes drying rack,
- heating,
- bedside socket,
- private covered pool (with room/suite),
- cleaning supplies (e.g., for kitchenette),
- wardrobe/closet,
- sofa bed,
- baby cot/crib,
- sofa,
- fan,
- iron,
- private pool with a view (with room/suite),
- clothes rack,
- private plunge pool (with room/suite),
- soundproofed rooms,
- air conditioning,
- non-feather pillow (synthetic),
- waste bin,
- safe deposit box,
- work desk,
- private heated pool (with room/suite),
- private shallow end/paddling pool (with room/suite)
- shampoo,
- slippers,
- bathtub or shower,
- bathtub,
- conditioner,
- shower cap,
- complimentary toiletries,
- toilet paper,
- bathrobe,
- toilet,
- body soap,
- shower,
- hairdryer,
- private bathroom
- television (tv),
- cable tv channels,
- satellite tv channels,
- portable wi-fi hotspot,
- telephone,
- radio,
- flat-screen tv
- outdoor furniture (on balcony/patio),
- dining table,
- minibar,
- tea and coffee making facilities,
- electric kettle
- bed linen,
- wake-up service,
- key access,
- key card access,
- towels,
- wake-up call/alarm clock
- view,
- terrace,
- garden view,
- river view,
- balcony,
- landmark view,
- quiet street view,
- courtyard view,
- mountain view
- toilet with grab rails,
- lift access (to room),
- shower chair,
- upper floors accessible by lift (to room),
- roll-in shower,
- emergency pull cord in bathroom,
- entire unit wheelchair accessible
- board games/puzzles (in room)
- fire extinguisher (in room/apartment),
- smoke detector
- individually controlled air conditioning for room
This room features an LCD satellite TV, minibar and a private bathroom with shower cabin. 1 sofa bed for a child (up to 12 years) is available. The free wellness zone includes: - fitness centre - indoor pool - sauna - steam bath - relax zone
Room size:
Double or Twin Room with Balcony - 35 m2
Bedroom 1 – Single bed, Double bed
Max persons: 3 
One-Bedroom Apartment Description, photos, price, amenities
- seating area,
- iron,
- private shallow end/paddling pool (with room/suite),
- bedside socket,
- tile/marble flooring,
- private pool with a view (with room/suite),
- heating,
- rollaway bed (extra bed),
- pool towels (in room),
- sofa bed,
- private heated pool (with room/suite),
- fan,
- waste bin,
- work desk,
- ironing facilities (iron and ironing board),
- wardrobe/closet,
- private covered pool (with room/suite),
- air conditioning,
- sofa,
- non-feather pillow (synthetic),
- clothes rack,
- private plunge pool (with room/suite),
- carpeted floor,
- soundproofed rooms,
- baby cot/crib,
- clothes drying rack,
- cleaning supplies (e.g., for kitchenette),
- safe deposit box
- bathrobe,
- toilet,
- conditioner,
- shower cap,
- shampoo,
- complimentary toiletries,
- bathtub or shower,
- slippers,
- shower,
- body soap,
- hairdryer,
- private bathroom,
- bathtub,
- toilet paper
- portable wi-fi hotspot,
- radio,
- television (tv),
- telephone,
- flat-screen tv,
- satellite tv channels,
- cable tv channels
- electric kettle,
- minibar,
- outdoor furniture (on balcony/patio),
- tea and coffee making facilities,
- dining table
- towels,
- wake-up service,
- wake-up call/alarm clock,
- key card access,
- key access,
- bed linen
- river view,
- mountain view,
- terrace,
- quiet street view,
- balcony,
- landmark view,
- garden view,
- courtyard view,
- view
- lift access (to room),
- upper floors accessible by lift (to room),
- emergency pull cord in bathroom,
- entire unit wheelchair accessible
- board games/puzzles (in room)
- smoke detector,
- fire extinguisher (in room/apartment)
- individually controlled air conditioning for room
1 sofa bed for 2 people is available in the living room, and there is a separate bedroom with 1 double bed. A balcony, an LCD screen satellite TV and a bathroom with bathtub are also available. The free wellness zone includes: - fitness centre - indoor pool - sauna - steam bath - relax zone
Room size:
One-Bedroom Apartment - 75 m2
Bedroom 1 – Sofa bed, Large bed (King size)
Max persons: 3
VIP Suite with Hot Tub Description, photos, price, amenities
- private shallow end/paddling pool (with room/suite),
- air conditioning,
- clothes drying rack,
- fan,
- non-feather pillow (synthetic),
- baby cot/crib,
- private covered pool (with room/suite),
- sofa,
- iron,
- safe deposit box,
- private heated pool (with room/suite),
- wardrobe/closet,
- ironing facilities (iron and ironing board),
- seating area,
- bedside socket,
- work desk,
- private pool with a view (with room/suite),
- private plunge pool (with room/suite),
- waste bin,
- heating,
- clothes rack,
- cleaning supplies (e.g., for kitchenette),
- soundproofed rooms,
- hot tub (in room),
- pool towels (in room),
- sofa bed
- shampoo,
- slippers,
- conditioner,
- private bathroom,
- complimentary toiletries,
- toilet paper,
- toilet,
- body soap,
- hairdryer,
- shower cap,
- spa bath,
- bathtub or shower,
- shower,
- bathrobe,
- bathtub
- satellite tv channels,
- portable wi-fi hotspot,
- radio,
- cable tv channels,
- television (tv),
- telephone,
- flat-screen tv
- minibar,
- electric kettle,
- outdoor furniture (on balcony/patio),
- dining table,
- tea and coffee making facilities
- towels,
- wake-up service,
- key access,
- bed linen,
- wake-up call/alarm clock,
- key card access
- garden view,
- view,
- balcony,
- landmark view,
- quiet street view,
- mountain view,
- river view,
- terrace,
- courtyard view
- entire unit wheelchair accessible,
- lift access (to room),
- upper floors accessible by lift (to room),
- emergency pull cord in bathroom
- board games/puzzles (in room)
- smoke detector,
- fire extinguisher (in room/apartment)
- individually controlled air conditioning for room
This suite has a balcony, hot tub for 2 and cable TV. The free wellness zone includes: - fitness centre - indoor pool - sauna - steam bath - relax zone
Room size:
VIP Suite with Hot Tub - 59 m2
Bedroom 1 – Large bed (King size)
Max persons: 3
Special Offer - Double Room with Balneo Therapies Description, photos, price, amenities
- private heated pool (with room/suite),
- private shallow end/paddling pool (with room/suite),
- clothes drying rack,
- carpeted floor,
- soundproofed rooms,
- fan,
- sofa,
- safe deposit box,
- private plunge pool (with room/suite),
- non-feather pillow (synthetic),
- clothes rack,
- heating,
- private covered pool (with room/suite),
- pool towels (in room),
- air conditioning,
- work desk,
- wardrobe/closet,
- cleaning supplies (e.g., for kitchenette),
- private pool with a view (with room/suite),
- iron,
- baby cot/crib,
- waste bin,
- sofa bed,
- bedside socket,
- ironing facilities (iron and ironing board)
- hairdryer,
- toilet,
- bathtub,
- private bathroom,
- conditioner,
- slippers,
- bathrobe,
- bathtub or shower,
- complimentary toiletries,
- shower,
- toilet paper,
- shower cap,
- body soap,
- shampoo
- satellite tv channels,
- television (tv),
- portable wi-fi hotspot,
- radio,
- cable tv channels,
- telephone,
- flat-screen tv
- minibar,
- dining table,
- tea and coffee making facilities,
- outdoor furniture (on balcony/patio),
- electric kettle
- key access,
- key card access,
- bed linen,
- wake-up call/alarm clock,
- towels,
- wake-up service
- view,
- landmark view,
- garden view,
- mountain view,
- balcony,
- terrace,
- river view,
- courtyard view,
- quiet street view
- upper floors accessible by lift (to room),
- lift access (to room),
- emergency pull cord in bathroom,
- entire unit wheelchair accessible
- board games/puzzles (in room)
- smoke detector,
- fire extinguisher (in room/apartment)
- individually controlled air conditioning for room
This room rate includes: - a medical consultation from Sunday to Thursday - 3 medical procedures per day/per person - as prescribed by the physician (including electro-therapy, magneto-therapy, mud application, lymphatic drainage of lower limbs, Shiatsu massage, Inhalation treatment etc).
Room size:
Special Offer - Double Room with Balneo Therapies - 35 m2
Bedroom 1 – Double bed
Max persons: 3
Choose your ideal room at Balneo Complex Saint Spas
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Double or Twin Room with Balcony
- One-Bedroom Apartment
- VIP Suite with Hot Tub
- Special Offer - Double Room with Balneo Therapies
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
fishing opportunities, billiards table, table tennis facilities, hiking trails accessible, cycling routes, horseback riding, badminton gear, guided bike tours, special themed dinners, bar happy hour, live music and performances, live sports broadcasts, aerobics sessions
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, barbecue facilities, café/snack bar, special dietary menus (on request), children's meals, child-friendly buffet, selection of wine/champagne, fresh fruit selection, on-site coffee shop
Pools, spa & wellness
sauna access, gym/fitness studio, spa & wellness sanctuary, massage therapies, hot tub / jacuzzi access, turkish bath / hammam, heated indoor pool, outdoor swimming pool, year-round outdoor pool, year-round indoor pool, natural hot spring bath, pool inflatables and toys, scenic view pool, temperature-controlled/heated pool, relaxing plunge pool, poolside bar service, children's shallow end, covered swimming pool, sunbeds and beach chairs, shade umbrellas, pool safety fence, salon & beauty treatments, rejuvenating facial treatments, revitalising body treatments, exfoliating body scrub, detoxifying body wrap, full spa amenities, relaxing steam room, spa relaxation lounge, soothing foot bath, curated spa/wellness packages, therapeutic back massage, relaxing neck massage, rejuvenating foot massage, romantic couples massage, invigorating head massage, soothing hand massage, comprehensive full body massage, fitness activities, group fitness workouts, dedicated kids' pool, main swimming pool, general swimming pool access
Transport & getting around
convenient airport shuttle, airport transfer (surcharge applies), secure parking garage, disabled-access parking, airport meet and greet / pick up, convenient airport drop off
Reception & guest support
24/7 front desk, baggage hold, guest concierge services, individual check-in/check-out, secure lockers, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, recreation/games lounge, rooftop sun deck, guest lounge / tv room, patio/outdoor seating, designated picnic spot
Family & entertainment
outdoor children's play area, dedicated entertainment team, vibrant nightclub with dj, supervised kids' activity club, scheduled evening entertainment, selection of board games/puzzles, secure indoor play zone, children's outdoor recreation equipment
Cleanliness & housekeeping
guest laundry service, efficient ironing service, in-room trouser press, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, in-room heating, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, full wheelchair accessibility, restroom with support rails, raised toilet seat, bathroom emergency pull cord, standard key entry, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a private parking area, a parking garage, and accessible parking facilities.
Check-in, check-out, and payment policies
Check-inFrom 14:00 Until 00:00 hours
Check-outFrom 09:00 Until 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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Frequently Asked Questions (FAQ)
- Double or Twin Room with Balcony
- One-Bedroom Apartment
- VIP Suite with Hot Tub
- Special Offer - Double Room with Balneo Therapies
