Score from 795 reviews
- Carretera Cancún Chetumal Km 295, 77710 Playa del Carmen,
Mexico - 
View on map
Gallery Sandos Caracol Nature Resort & Water Park: See us up close!
Highlights
Prime beachfront location
Air-conditioned public areas and rooms
Luxurious spa and wellness centre
Complimentary wi-fi property-wide
Modern fitness centre
Comfortable family rooms
Prime beachfront locationAir-conditioned public areas and roomsLuxurious spa and wellness centreComplimentary wi-fi property-wideModern fitness centreComfortable family roomsPopular hotels in Playa del Carmen
The Royal Haciendas Resort & Spa
Located next to the stunning beach on the Mayan Riviera, the Royal Haciendas Resort & Spa is your ticket to luxury and relaxation.
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive
Located in Playa del Carmen, just 1.
The Fives Beach Hotel & Residences - All Senses Inclusive
Facing the beachfront, The Fives Beach Hotel & Residences - All Senses Inclusive offers 5-star accommodation in Playa del Carmen and has a garden, terrace and restaurant.
Select Club at Sandos Caracol All Inclusive - Adults Only Area
The Select Club is a private Adults Only section located within Sandos Caracol, an all-inclusive eco resort tailored for all types of vacationers.
CondoHotel En Riviera Maya, Playa del Carmen
Close to the sandy shores of Playa del Carmen Beach, CondoHotel En Riviera Maya offers the perfect getaway in stunning Playa del Carmen.
Impression Moxché by Secrets - Adults Only
The property is located in Playa del Carmen. What attractions await our guests? A beautiful beach and numerous restaurants are nearby. We also offer a pool, perfect for relaxation.
Rooms at Sandos Caracol Nature Resort & Water Park
Pool View One Bedroom Suite (2 Adults)
.svg){kind=icon}
- waste bin,
- seating area,
- air conditioning,
- iron,
- fan,
- pool towels (in room),
- sofa,
- baby cot/crib,
- bedside socket,
- safe deposit box
- private bathroom,
- complimentary toiletries,
- additional toilet,
- slippers,
- toilet,
- toilet paper,
- bathrobe,
- hairdryer,
- shampoo,
- shower,
- body soap,
- conditioner
- satellite tv channels,
- television (tv),
- telephone,
- flat-screen tv
- minibar,
- outdoor furniture (on balcony/patio),
- tea and coffee making facilities
- towels
- view,
- balcony
- walk-in shower (no step)
Features a bathrobe, daily turn down and a view of the pool and Caribbean Sea.
Room size:
Pool View One Bedroom Suite (2 Adults) - 62 m2
Bedroom 1 – Extra-large double bed (Super-king size), Sofa bed
Max persons: 2 
Reviews
Before booking, check other guests' reviews
Reviews will help you better prepare for a pleasant stay!
Amenities at Sandos Caracol Nature Resort & Water Park
General property information
parking available, complimentary parking, on-site parking, private parking area
On-site activities & leisure
access to tennis court, nearby golf course (within 3 km), billiards table, table tennis facilities, hiking trails accessible, snorkeling trips, on-site water sports, access to water park, beach access
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, hotel bar, café/snack bar, children's meals, child-friendly buffet
Pools, spa & wellness
sauna access, gym/fitness studio, tanning salon/solarium, spa & wellness sanctuary, massage therapies, hot tub / jacuzzi access, turkish bath / hammam, outdoor swimming pool, exclusive private beach, year-round outdoor pool, prime beachfront location, aquatic water slide, scenic view pool, poolside bar service, children's shallow end, sunbeds and beach chairs, shade umbrellas, full spa amenities, spa relaxation lounge, curated spa/wellness packages, fitness activities, guided yoga sessions, group fitness workouts, changing rooms for fitness/spa, main swimming pool, general swimming pool access
Transport & getting around
convenient airport shuttle, on-site car rental, shuttle service (surcharge applies), airport transfer (surcharge applies), disabled-access parking, airport meet and greet / pick up, convenient airport drop off, general shuttle transport
Reception & guest support
24/7 front desk, currency exchange service, excursion booking desk, baggage hold, on-site atm, guest concierge services
Shared spaces for guests
access to hotel garden, outdoor terrace area, recreation/games lounge, rooftop sun deck
Family & entertainment
professional babysitting/childcare, outdoor children's play area, dedicated entertainment team, supervised kids' activity club, scheduled evening entertainment, selection of board games/puzzles, secure indoor play zone, children's outdoor recreation equipment
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping
On-site shops & services
on-site barber/beauty salon
Other property amenities
accessible guest facilities, spacious family rooms, individually controlled air conditioning, allocated smoking zone
Property safety & security
in-room safety deposit box, round-the-clock security personnel, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible
Social distancing guidelines
strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.
Guest parking
Complimentary guest parking! The facility offers free on-site parking with dedicated private and accessible parking areas.
Check-in, check-out, and payment policies
Check-inFrom 15:00 hours
Check-outUntil 12:00 hours
Children and extra bedsChildren from 0 to 1 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationAn environment fee of MXN 85 per night is not included and must be paid at check-in.
Please note that an additional charge of USD 20 per person per hour will apply for late check-out after 13:00.
Below are the updated operating hours for the water park:
- Children’s water slide area: from 9:00 to 18:00 from Wednesday to Monday.
- Adult water slide area: from 10:00 to 17:00 on Wednesday to Monday.Please inform in advance of your expected arrival time. At Sandos Caracol Nature Resort & Water Park, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Sandos Caracol Nature Resort & Water Park, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Sandos Caracol Nature Resort & Water Park, all special requests are subject to availability and may incur additional charges.
At Sandos Caracol Nature Resort & Water Park, payment by bank transfer prior to arrival is mandatory. After booking at Sandos Caracol Nature Resort & Water Park, the property will contact you with further instructions.
At Sandos Caracol Nature Resort & Water Park, guests under 18 may only check in if accompanied by a parent or legal guardian.
Location and nearby attractions
Photo gallery
Guest reviews of Sandos Caracol Nature Resort & Water Park
Check guest reviews about Sandos Caracol Nature Resort & Water Park
All reviews in one place!
Be the first to share your opinion!
Stayed at Sandos Caracol Nature Resort & Water Park? Your experience is very valuable to us and other guests. Leave your review! Thank you.
Share your opinion
Frequently Asked Questions (FAQ)
- Pool View One Bedroom Suite (2 Adults)
More properties
Beautiful condo in Playa del Carmen inside Corasol
This spacious apartment features air conditioning, a private pool, and a balcony with a garden view. Located in Playa del Carmen, the property is part of the Corasol complex.
Golfers' Paradise at Nick Price Residences!
The apartment is situated 11 km from Playa del Carmen Maritime Terminal and 7.4 km from the Church of Guadalupe.
Jungle & Ocean View Condos, 2 Shared Pools & Rooftop
The property located in Playa del Carmen offers city views and access to a pool. What amenities are available? We provide free Wi-Fi and on-site parking for our guests.
Nick Price Cozy Apartment
Located in Playa del Carmen, Nick Price Cozy Apartment provides a rooftop pool, complimentary WiFi, and private parking for those traveling by car.
Ochoa 209 Luxury Condo Private Beach Club
Ochoa 209 Luxury Condo Private Beach Club is situated in Playa del Carmen, offering air-conditioned accommodations that include a private pool and a garden view.
Quiet 1BR-Epic Pools-Near Beach
The apartment is situated in Playa del Carmen, 38 km away from Kantenah Bay and 48 km from Moon Palace. It features one bedroom and offers access to impressive pools.
Apartamento de lujo en playa
Cozumel International Airport is located 39 kilometers away from the property. The luxury apartment in Playa is found in Playa del Carmen, 2.6 kilometers from the Church of Guadalupe.
Apartment in Playa del Carmen with Private Beach
Discover a beautifully renovated apartment in Playa del Carmen, perfect for your getaway. Enjoy the stunning infinity pool, lush garden, and a cozy shared lounge, all at your disposal.
Lorena Ochoa - Corasol
Located in the vibrant Playa del Carmen, Lorena Ochoa - Corasol provides the perfect getaway with complimentary Wi-Fi and private parking.
Ocean 2 BR Condo in Playa Carmen - Beachclub
The apartment is located 5.8 km from Playa del Carmen Maritime Terminal and 2.6 km from the Church of Guadalupe. Cozumel International Airport is situated 39 km away from the property.
Corasol Nick Price By PARR CONDOS
The Maritime Terminal in Playa del Carmen is six kilometers away. The Church of Guadalupe lies two and a half kilometers from here. How far is the airport?
NEW OFFER Apartment with Roof Pool
Experience the perfect getaway at the NEW OFFER Apartment with Roof Pool and Beach Club, located right in the heart of Playa del Carmen.
Corasol, Playa del Carmen - Beach, Golf & Pool
Luxury Studio in Playa del Carmen
The apartment features a spacious terrace with pool views. What attractions does this lovely apartment offer? We are pleased to inform our guests that many amenities await them.
