Score from 338 reviews
- La Costa, s/n, 38686 Alcalá,
Spain - 
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Highlights
Non-smoking rooms available
Modern fitness centre
Complimentary wi-fi property-wide
24/7 front desk support
Complimentary guest parking
Luxurious spa and wellness centre
Non-smoking rooms availableModern fitness centreComplimentary wi-fi property-wide24/7 front desk supportComplimentary guest parkingLuxurious spa and wellness centreProtect your valuables with our strong safety deposit boxes.
The view from facility showcases expansive garden landscapes, creating a serene atmosphere.
Relish in the complimentary parking space provided for you.
Experience fast, free Wi-Fi in all areas.
Enjoy the romantic vibe of our double rooms, ideal for couples.
We are dedicated to providing an unparalleled hospitality experience – reserve your spot for an exceptional stay.
Redlevel Villa with Private Pool Description, photos, price, amenities
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- wireless internet (wi-fi)
- work desk,
- hypoallergenic pillow,
- dressing room,
- iron,
- safe deposit box,
- wardrobe/closet,
- ironing facilities (iron and ironing board),
- non-feather pillow (synthetic),
- seating area,
- pool towels (in room),
- bedside socket,
- clothes rack,
- sofa,
- waste bin,
- air conditioning,
- private entrance,
- sofa bed,
- private pool (attached to room/villa),
- feather pillow,
- tile/marble flooring
- shower,
- toilet,
- bidet,
- additional bathroom,
- conditioner,
- additional toilet,
- private bathroom,
- toilet paper,
- toothbrush,
- spa bath,
- shampoo,
- slippers,
- bathrobe,
- hairdryer,
- body soap,
- bathtub,
- shower cap,
- complimentary toiletries
- laptop-sized safe,
- flat-screen tv,
- ipod docking station,
- telephone,
- satellite tv channels
- electric kettle,
- minibar,
- outdoor furniture (on balcony/patio),
- tea and coffee making facilities,
- outdoor dining area (on balcony/patio),
- bottled water,
- coffee machine,
- dining area,
- dining table,
- fruit basket (charges may apply)
- towels,
- executive lounge access (depending on room type),
- bed linen,
- wake-up service,
- key card access
- garden view,
- terrace
- lift access (to room),
- upper floors accessible by lift (to room)
- fire extinguisher (in room/apartment),
- smoke detector
- complimentary breakfast in executive lounge (included with room),
- private check-in/check-out in executive lounge (for executive guests),
- free gym access (depending on room type),
- all-day complimentary snacks and drinks in executive lounge (included with room),
- access to private pool (for executive/suite guests),
- dedicated concierge services (for executive guests),
- complimentary newspapers and magazines in executive lounge (for executive guests)
This luxurious villa has a private garden with a heated private swimming pool, a Balinese bed, walk-in wardrobe, a cascade shower and an outdoor dining area with ocean views. The bathrooms offers a spa bath and a large double hydromassage shower. Mineral water, cold cuts and a selection of spirits are provided on arrival. This room has VIP toiletries, a free mini bar, pillow menu, Coffee Machine, DVD player, aromatherapy menu, and ironing service of two items per day. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers and magazines, as well as free coffee and tea. It also includes 1-hour of open bar per day. - access to the thermal circuit in Yhi Spa
Room size:
Redlevel Villa with Private Pool - 120 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2 
Red Level Junior Suite Front Ocean View with Whirlpool Description, photos, price, amenities
- wireless internet (wi-fi)
- clothes rack,
- waste bin,
- hypoallergenic pillow,
- sofa bed,
- hot tub (in room),
- seating area,
- iron,
- non-feather pillow (synthetic),
- pool towels (in room),
- ironing facilities (iron and ironing board),
- wardrobe/closet,
- tile/marble flooring,
- feather pillow,
- safe deposit box,
- air conditioning,
- bedside socket,
- sofa
- slippers,
- body soap,
- toilet paper,
- complimentary toiletries,
- bidet,
- private bathroom,
- bathtub,
- conditioner,
- toilet,
- shower cap,
- bathrobe,
- shampoo,
- hairdryer,
- shower,
- toothbrush
- ipod docking station,
- flat-screen tv,
- laptop-sized safe,
- telephone,
- satellite tv channels
- dining table,
- minibar,
- coffee machine,
- electric kettle,
- tea and coffee making facilities,
- bottled water,
- outdoor furniture (on balcony/patio)
- bed linen,
- wake-up service,
- executive lounge access (depending on room type),
- key card access,
- towels
- balcony,
- sea view
- lift access (to room),
- upper floors accessible by lift (to room)
- smoke detector
- access to private pool (for executive/suite guests),
- private check-in/check-out in executive lounge (for executive guests),
- free gym access (depending on room type),
- complimentary breakfast in executive lounge (included with room),
- complimentary newspapers and magazines in executive lounge (for executive guests),
- all-day complimentary snacks and drinks in executive lounge (included with room),
- dedicated concierge services (for executive guests)
This spacious room has a balcony with a hot tub and frontal ocean views. The bathroom offers a hydromassage shower and oversized bathtub, bathrobes and slippers. This room has VIP toiletries, a pillow menu, Coffee Machine, aromatherapy menu, and ironing service of two items per day. A DVD player is available on request. 1 free bottle of mineral water is provided per person per day. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers and magazines, as well as free coffee and tea. It also includes 1-hour of open bar per day.
Room size:
Red Level Junior Suite Front Ocean View with Whirlpool - 49 m2
Bedroom 1 – Single bed
Max persons: 3
RedLevel Deluxe Room with Terrace and Hot Tub Description, photos, price, amenities
- wireless internet (wi-fi)
- hot tub (in room),
- wardrobe/closet,
- ironing facilities (iron and ironing board),
- tile/marble flooring,
- bedside socket,
- hypoallergenic pillow,
- non-feather pillow (synthetic),
- iron,
- seating area,
- sofa,
- clothes rack,
- pool towels (in room),
- waste bin,
- air conditioning,
- safe deposit box,
- feather pillow,
- sofa bed
- toilet paper,
- slippers,
- bidet,
- complimentary toiletries,
- bathtub,
- shower,
- bathrobe,
- private bathroom,
- body soap,
- shower cap,
- hairdryer,
- conditioner,
- toothbrush,
- toilet,
- shampoo
- satellite tv channels,
- laptop-sized safe,
- ipod docking station,
- telephone,
- flat-screen tv
- coffee machine,
- outdoor furniture (on balcony/patio),
- tea and coffee making facilities,
- electric kettle,
- dining table,
- bottled water,
- minibar
- towels,
- wake-up service,
- executive lounge access (depending on room type),
- key card access,
- bed linen
- terrace
- lift access (to room),
- upper floors accessible by lift (to room)
- smoke detector
- free gym access (depending on room type),
- private check-in/check-out in executive lounge (for executive guests),
- access to private pool (for executive/suite guests),
- complimentary newspapers and magazines in executive lounge (for executive guests),
- all-day complimentary snacks and drinks in executive lounge (included with room),
- dedicated concierge services (for executive guests),
- complimentary breakfast in executive lounge (included with room)
This spacious room has a large terrace with a hot tub and pool or garden views. The bathroom offers a hydromassage shower and oversized bathtub, bathrobes and slippers. This room has VIP toiletries, a pillow menu, Coffee Machine, aromatherapy menu, and ironing service of two items per day. A DVD player is available on request. 1 free bottle of mineral water is provided per person per day. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers and magazines, as well as free coffee and tea. It also includes 1-hour of open bar per day.
Room size:
RedLevel Deluxe Room with Terrace and Hot Tub - 49 m2
Bedroom 1 – Single bed
Max persons: 3
Redlevel Deluxe Partial Ocean View with Whirlpool Description, photos, price, amenities
- wireless internet (wi-fi)
- safe deposit box,
- iron,
- wardrobe/closet,
- sofa,
- tile/marble flooring,
- non-feather pillow (synthetic),
- waste bin,
- air conditioning,
- ironing facilities (iron and ironing board),
- seating area,
- hypoallergenic pillow,
- hot tub (in room),
- feather pillow,
- sofa bed,
- pool towels (in room),
- bedside socket,
- clothes rack
- private bathroom,
- body soap,
- conditioner,
- shower,
- bathrobe,
- bathtub,
- toothbrush,
- toilet paper,
- shampoo,
- shower cap,
- bidet,
- toilet,
- hairdryer,
- slippers,
- complimentary toiletries
- satellite tv channels,
- laptop-sized safe,
- ipod docking station,
- flat-screen tv,
- telephone
- dining table,
- minibar,
- coffee machine,
- outdoor furniture (on balcony/patio),
- tea and coffee making facilities,
- bottled water,
- electric kettle
- towels,
- bed linen,
- key card access,
- wake-up service,
- executive lounge access (depending on room type)
- sea view,
- balcony
- lift access (to room),
- upper floors accessible by lift (to room)
- smoke detector
- free gym access (depending on room type),
- all-day complimentary snacks and drinks in executive lounge (included with room),
- complimentary breakfast in executive lounge (included with room),
- dedicated concierge services (for executive guests),
- private check-in/check-out in executive lounge (for executive guests),
- access to private pool (for executive/suite guests),
- complimentary newspapers and magazines in executive lounge (for executive guests)
This spacious room has a balcony with a hot tub and partial views of the ocean. The bathroom offers a hydromassage shower and oversized bathtub, bathrobes and slippers. This room has VIP toiletries, a pillow menu, Coffee Machine, aromatherapy menu, and ironing service of two items per day. A DVD player is available on request. 1 free bottle of mineral water is provided per person per day. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers and magazines, as well as free coffee and tea. It also includes 1-hour of open bar per day.
Room size:
Redlevel Deluxe Partial Ocean View with Whirlpool - 49 m2
Bedroom 1 – Single bed
Max persons: 3
Red Level Deluxe Front Ocean View Description, photos, price, amenities
- wireless internet (wi-fi)
- hypoallergenic pillow,
- pool towels (in room),
- sofa bed,
- sofa,
- waste bin,
- air conditioning,
- feather pillow,
- bedside socket,
- iron,
- seating area,
- non-feather pillow (synthetic),
- ironing facilities (iron and ironing board),
- clothes rack,
- safe deposit box,
- tile/marble flooring,
- wardrobe/closet
- toilet paper,
- complimentary toiletries,
- bathtub,
- body soap,
- hairdryer,
- bathrobe,
- shampoo,
- shower cap,
- slippers,
- bidet,
- toothbrush,
- shower,
- toilet,
- conditioner,
- private bathroom
- satellite tv channels,
- ipod docking station,
- laptop-sized safe,
- flat-screen tv,
- telephone
- tea and coffee making facilities,
- dining table,
- electric kettle,
- coffee machine,
- bottled water,
- outdoor furniture (on balcony/patio),
- minibar
- key card access,
- executive lounge access (depending on room type),
- wake-up service,
- bed linen,
- towels
- balcony,
- sea view
- lift access (to room),
- upper floors accessible by lift (to room)
- smoke detector
This spacious room has a balcony or private garden. The bathroom offers a hydromassage shower and an oversized bathtub, bathrobes and slippers. This room has VIP toiletries, a pillow menu, Coffee Machine, aromatherapy menu, and ironing service of two items per day. A DVD player is available on request. 1 free bottle of mineral water is provided per person per day. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers and magazines, as well as free coffee and tea. It also includes 1-hour of open bar per day.
Room size:
Red Level Deluxe Front Ocean View - 49 m2
Bedroom 1 – Single bed
Max persons: 3
Redlevel Deluxe Partial Ocean View Description, photos, price, amenities
- wireless internet (wi-fi)
- ironing facilities (iron and ironing board),
- iron,
- non-feather pillow (synthetic),
- bedside socket,
- air conditioning,
- clothes rack,
- tile/marble flooring,
- feather pillow,
- wardrobe/closet,
- seating area,
- waste bin,
- hypoallergenic pillow,
- safe deposit box,
- sofa bed,
- pool towels (in room),
- sofa
- slippers,
- bathtub,
- hairdryer,
- shampoo,
- toothbrush,
- bidet,
- private bathroom,
- shower cap,
- conditioner,
- toilet,
- shower,
- bathrobe,
- body soap,
- toilet paper,
- complimentary toiletries
- flat-screen tv,
- satellite tv channels,
- laptop-sized safe,
- ipod docking station,
- telephone
- dining table,
- outdoor furniture (on balcony/patio),
- coffee machine,
- minibar,
- bottled water,
- electric kettle,
- tea and coffee making facilities
- towels,
- bed linen,
- key card access,
- wake-up service,
- executive lounge access (depending on room type)
- sea view,
- balcony
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
- private check-in/check-out in executive lounge (for executive guests),
- complimentary breakfast in executive lounge (included with room),
- complimentary newspapers and magazines in executive lounge (for executive guests),
- dedicated concierge services (for executive guests),
- all-day complimentary snacks and drinks in executive lounge (included with room),
- free gym access (depending on room type),
- access to private pool (for executive/suite guests)
This spacious room has a balcony with partial ocean views. The bathroom offers a hydromassage shower and oversized bathtub, bathrobes and slippers. This room has VIP toiletries, a pillow menu, Coffee Machine, aromatherapy menu, and ironing service of two items per day. A DVD player is available on request. 1 free bottle of mineral water is provided per person per day. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers and magazines, as well as free coffee and tea. It also includes 1-hour of open bar per day.
Room size:
Redlevel Deluxe Partial Ocean View - 49 m2
Bedroom 1 – Single bed
Max persons: 3
Red Level Master Suite Ocean View with Terrace Bathtub Description, photos, price, amenities
- iron,
- hypoallergenic pillow,
- clothes rack,
- seating area,
- waste bin,
- bedside socket,
- ironing facilities (iron and ironing board),
- sofa bed,
- sofa,
- safe deposit box,
- non-feather pillow (synthetic),
- air conditioning,
- feather pillow,
- wardrobe/closet,
- pool towels (in room),
- tile/marble flooring
- shampoo,
- shower,
- additional bathroom,
- additional toilet,
- body soap,
- hairdryer,
- bidet,
- complimentary toiletries,
- toothbrush,
- toilet paper,
- shower cap,
- bathrobe,
- conditioner,
- toilet,
- slippers,
- bathtub,
- private bathroom
- ipod docking station,
- flat-screen tv,
- laptop-sized safe,
- telephone,
- satellite tv channels
- dining table,
- minibar,
- electric kettle,
- tea and coffee making facilities,
- coffee machine,
- bottled water,
- outdoor furniture (on balcony/patio)
- towels,
- wake-up service,
- executive lounge access (depending on room type),
- key card access,
- bed linen
- sea view,
- balcony
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
Master Suite with deep soaking tub. This suite offers a spacious lounge and bedroom with king size bed and luxury toiletries. Boasting garden views from its double terrace with deep soaking tub, the suite accommodates a maximum of 3 adults and includes all Red Level services and facilities: - separate reception area - private concierge service - VIP lounge with TV room - newspapers and magazines - free coffee and tea - 1-hour of open bar per day
Room size:
Red Level Master Suite Ocean View with Terrace Bathtub - 99 m2
Bedroom 1 – Single bed, Sofa bed
Max persons: 3
RedLevel Deluxe Description, photos, price, amenities
- air conditioning,
- feather pillow,
- seating area,
- pool towels (in room),
- safe deposit box,
- iron,
- sofa,
- hypoallergenic pillow,
- non-feather pillow (synthetic),
- tile/marble flooring,
- clothes rack,
- sofa bed,
- waste bin,
- bedside socket,
- wardrobe/closet,
- ironing facilities (iron and ironing board)
- toilet,
- shower cap,
- shampoo,
- bidet,
- toothbrush,
- hairdryer,
- conditioner,
- bathrobe,
- slippers,
- shower,
- bathtub,
- body soap,
- complimentary toiletries,
- toilet paper,
- private bathroom
- telephone,
- satellite tv channels,
- flat-screen tv,
- laptop-sized safe,
- ipod docking station
- electric kettle,
- bottled water,
- coffee machine,
- minibar,
- outdoor furniture (on balcony/patio),
- tea and coffee making facilities,
- dining table
- bed linen,
- towels,
- executive lounge access (depending on room type),
- wake-up service,
- key card access
- balcony
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room provides air conditioning, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with satellite channels.
Room size:
RedLevel Deluxe - 49 m2
Bedroom 1 – Single bed
Max persons: 3
Choose your ideal room at Red Level at Gran Melia Palacio de Isora - Adults Only
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Redlevel Villa with Private Pool
- RedLevel Deluxe Room with Terrace and Hot Tub
- Red Level Junior Suite Front Ocean View with Whirlpool
- Redlevel Deluxe Partial Ocean View with Whirlpool
- Red Level Deluxe Front Ocean View
- Redlevel Deluxe Partial Ocean View
- Red Level Master Suite Ocean View with Terrace Bathtub
- RedLevel Deluxe
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, pets are welcome, complimentary parking, on-site parking, private parking area
On-site activities & leisure
access to tennis court, fishing opportunities, table tennis facilities, windsurfing nearby, canoeing trips, hiking trails accessible, cycling routes, scuba diving, snorkeling trips, tennis gear, beach access, guided bike tours, special themed dinners, bar happy hour, live music and performances, live sports broadcasts, archery range, aerobics sessions
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, café/snack bar, special dietary menus (on request), selection of wine/champagne, fresh fruit selection
Pools, spa & wellness
sauna access, gym/fitness studio, spa & wellness sanctuary, massage therapies, turkish bath / hammam, heated indoor pool, outdoor swimming pool, year-round outdoor pool, year-round indoor pool, prime beachfront location, shade umbrellas, salon & beauty treatments, rejuvenating facial treatments, professional waxing services, expert make-up application, nourishing hair treatments, manicure services, pedicure services, professional hair cutting, expert hair colouring, professional hair styling, revitalising body treatments, exfoliating body scrub, detoxifying body wrap, full spa amenities, relaxing steam room, spa relaxation lounge, soothing foot bath, curated spa/wellness packages, automated massage chair, fitness activities, guided yoga sessions, group fitness workouts, certified personal trainer, changing rooms for fitness/spa, main swimming pool, general swimming pool access
Transport & getting around
on-site car rental, shuttle service (surcharge applies), secure parking garage, ev (electric vehicle) charging point, local public transport passes, disabled-access parking, general shuttle transport
Reception & guest support
24/7 front desk, valet parking service, currency exchange service, excursion booking desk, baggage hold, on-site atm, guest concierge services, individual check-in/check-out, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, rooftop sun deck, guest lounge / tv room, patio/outdoor seating
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
On-site shops & services
on-site barber/beauty salon
Other property amenities
smoke-free rooms, accessible guest facilities, elevator access, noise-reducing/soundproofed rooms, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, exclusively for adults, comfortable pet bed, convenient pet bowls, standard key entry, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, readily available fire extinguishers
Internet access
Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.
Guest parking
Complimentary guest parking! The property provides free on-site parking, including both private parking and a parking garage. Electric vehicle charging station is available. Accessible parking facilities are available on site.
Check-in, check-out, and payment policies
Check-inFrom 15:00 hours
Check-outUntil 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children from 18 years old.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationPlease note that all guests at this hotel must be 16 years old or older.
Guests with half-board reservations may choose 3 à la carte courses in the restaurant of their choice. The package includes all 7 restaurants.
Please note the published rates for stays on 24 December and 31 December include a mandatory fee for the buffet gala dinner held on those evenings at the Pangea Restaurant.
Please note, when booking more than 9 rooms, different policies and additional supplements may apply.
Pets are allowed, 80€ per dog/day with a maximum of 2 per room.At Red Level at Gran Melia Palacio de Isora - Adults Only, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Red Level at Gran Melia Palacio de Isora - Adults Only, all special requests are subject to availability and may incur additional charges.
Please inform in advance of your expected arrival time. At Red Level at Gran Melia Palacio de Isora - Adults Only, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
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