Fabulous
8.7 /10

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Map - Red Level at Gran Melia Palacio de Isora - Adults Only - GPS: 28.204659, -16.830819
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Red Level at Gran Melia Palacio de Isora - Adults Only, Alcalá

★★★★★ Reviews, photos, room rates, address, contact
  • La Costa, s/n, 38686 Alcalá, Spain - View on map
8.7 /10
Fabulous
Free parking on site
Wi-Fi is available free of charge in every room of our property
Property type: Hotel
See availability
All guests at this hotel must be sixteen years old or older. The exclusive Red Level lounge offers free tea and coffee all day. Of course, it also includes poolside bar service and a business center. What discounts are available for the Spa? Guests receive a fifty percent discount on access to the Thermal Circuit in the Spa. Rooms are spacious and elegant. Each room comes with a coffee machine, an iPod dock, and free WiFi. In our bathrooms, guests will find a hydromassage shower and an oversized bathtub. Is there beach access? Of course, the hotel has direct access to Alcalà Beach. It is just forty minutes’ drive from Las Cañadas del Teide National Park and thirty-five minutes from Tenerife Reina Sofia Airport. The center of Alcalá is a ten-minute walk away. This adults-only oceanfront complex offers an outdoor pool with Balinese beds and hydromassage loungers. Each room has a private terrace with ocean or garden views. The Red Level at Gran Melia Palacio de Isora is an exclusive private area of the Gran Melia Palacio de Isora. Guests have access to all hotel facilities, including a wide range of international restaurants, eight bars, including a beach bar, a lagoon-style infinity pool, sun terrace, and tennis courts. We are pleased to inform you that regarding safety and security, guests can utilize safety deposit boxes, 24-hour security, security alarms, smoke alarms, CCTV in common areas, and fire extinguishers. In the food and drink area, outdoor furniture, dining areas, fruits, electric kettles, minibars, and dining tables are available. Room amenities include hypoallergenic pillows, desks, sofas, safety deposit boxes, and private entrances. We are happy to offer concierge services, free newspapers and magazines in the executive lounge, complimentary breakfast in the executive lounge, and private check-in and check-out in the executive lounge. In our offerings, towels, key card access, linen, and wake-up services are provided. In the media and technology aspect, guests can enjoy flat-screen TVs, telephones, iPod docks, and satellite channels.
Facilities

Feel secure and at ease throughout your stay with our 24/7 reception.
Enjoy the convenience of fresh towels in each room.
Enjoy your visit with the added value of free parking access.
Count on our reliable, free WiFi for continuous internet access everywhere you go.
Start your romantic getaway in our double rooms at "Red Level at Gran Melia Palacio de Isora - Adults Only".
Utilize our online service to book accommodations with ease, while also discovering a wealth of descriptive content, image collections, maps, and customer evaluations to inform your choice.

Rooms: 78
Check availability and prices
Room Types

Redlevel Villa with Private Pool Description, photos, price, amenities

See photos of the Redlevel Villa with Private Pool
Hotel services offered
  • wireless internet (wi-fi)
Room standards
  • seating area,
  • non-feather pillow (synthetic),
  • air conditioning,
  • waste bin,
  • clothes rack,
  • sofa,
  • dressing room,
  • safe deposit box,
  • private entrance,
  • sofa bed,
  • wardrobe/closet,
  • hypoallergenic pillow,
  • bedside socket,
  • work desk,
  • ironing facilities (iron and ironing board),
  • pool towels (in room),
  • iron,
  • feather pillow,
  • private pool (attached to room/villa),
  • tile/marble flooring
Sanitary facilities
  • shampoo,
  • hairdryer,
  • bidet,
  • bathtub,
  • conditioner,
  • body soap,
  • toilet,
  • spa bath,
  • additional toilet,
  • bathrobe,
  • additional bathroom,
  • toilet paper,
  • toothbrush,
  • slippers,
  • private bathroom,
  • shower cap,
  • shower,
  • complimentary toiletries
Property technology & media
  • ipod docking station,
  • laptop-sized safe,
  • telephone,
  • satellite tv channels,
  • flat-screen tv
Dining & bars
  • electric kettle,
  • bottled water,
  • coffee machine,
  • dining area,
  • tea and coffee making facilities,
  • fruit basket (charges may apply),
  • minibar,
  • dining table,
  • outdoor furniture (on balcony/patio),
  • outdoor dining area (on balcony/patio)
Paid extra services
  • executive lounge access (depending on room type),
  • bed linen,
  • wake-up service,
  • towels,
  • key card access
Location & local attractions
  • terrace,
  • garden view
Accessibility for disabled guests
  • lift access (to room),
  • upper floors accessible by lift (to room)
Property safety & security
  • fire extinguisher (in room/apartment),
  • smoke detector
Special services & concierge
  • access to private pool (for executive/suite guests),
  • free gym access (depending on room type),
  • complimentary breakfast in executive lounge (included with room),
  • complimentary newspapers and magazines in executive lounge (for executive guests),
  • private check-in/check-out in executive lounge (for executive guests),
  • dedicated concierge services (for executive guests),
  • all-day complimentary snacks and drinks in executive lounge (included with room)

This luxurious villa has a private garden with a heated private swimming pool, a Balinese bed, walk-in wardrobe, a cascade shower and an outdoor dining area with ocean views. The bathrooms offers a spa bath and a large double hydromassage shower. Mineral water, cold cuts and a selection of spirits are provided on arrival. This room has VIP toiletries, a free mini bar, pillow menu, Coffee Machine, DVD player, aromatherapy menu, and ironing service of two items per day. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers and magazines, as well as free coffee and tea. It also includes 1-hour of open bar per day. - access to the thermal circuit in Yhi Spa

Red Level Junior Suite Front Ocean View with Whirlpool Description, photos, price, amenities

See photos of the Red Level Junior Suite Front Ocean View with Whirlpool
Hotel services offered
  • wireless internet (wi-fi)
Room standards
  • iron,
  • wardrobe/closet,
  • waste bin,
  • air conditioning,
  • bedside socket,
  • hypoallergenic pillow,
  • ironing facilities (iron and ironing board),
  • pool towels (in room),
  • sofa,
  • sofa bed,
  • seating area,
  • hot tub (in room),
  • feather pillow,
  • non-feather pillow (synthetic),
  • safe deposit box,
  • tile/marble flooring,
  • clothes rack
Sanitary facilities
  • slippers,
  • complimentary toiletries,
  • toothbrush,
  • private bathroom,
  • shower cap,
  • bathtub,
  • toilet paper,
  • toilet,
  • hairdryer,
  • shower,
  • conditioner,
  • bidet,
  • bathrobe,
  • shampoo,
  • body soap
Property technology & media
  • telephone,
  • satellite tv channels,
  • ipod docking station,
  • laptop-sized safe,
  • flat-screen tv
Dining & bars
  • bottled water,
  • minibar,
  • coffee machine,
  • dining table,
  • tea and coffee making facilities,
  • electric kettle,
  • outdoor furniture (on balcony/patio)
Paid extra services
  • towels,
  • wake-up service,
  • key card access,
  • bed linen,
  • executive lounge access (depending on room type)
Location & local attractions
  • balcony,
  • sea view
Accessibility for disabled guests
  • lift access (to room),
  • upper floors accessible by lift (to room)
Property safety & security
  • smoke detector
Special services & concierge
  • dedicated concierge services (for executive guests),
  • access to private pool (for executive/suite guests),
  • free gym access (depending on room type),
  • all-day complimentary snacks and drinks in executive lounge (included with room),
  • complimentary newspapers and magazines in executive lounge (for executive guests),
  • complimentary breakfast in executive lounge (included with room),
  • private check-in/check-out in executive lounge (for executive guests)

This spacious room has a balcony with a hot tub and frontal ocean views. The bathroom offers a hydromassage shower and oversized bathtub, bathrobes and slippers. This room has VIP toiletries, a pillow menu, Coffee Machine, aromatherapy menu, and ironing service of two items per day. A DVD player is available on request. 1 free bottle of mineral water is provided per person per day. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers and magazines, as well as free coffee and tea. It also includes 1-hour of open bar per day.

RedLevel Deluxe Room with Terrace and Hot Tub Description, photos, price, amenities

See photos of the RedLevel Deluxe Room with Terrace and Hot Tub
Hotel services offered
  • wireless internet (wi-fi)
Room standards
  • tile/marble flooring,
  • ironing facilities (iron and ironing board),
  • feather pillow,
  • pool towels (in room),
  • waste bin,
  • seating area,
  • iron,
  • non-feather pillow (synthetic),
  • safe deposit box,
  • sofa,
  • hot tub (in room),
  • clothes rack,
  • wardrobe/closet,
  • hypoallergenic pillow,
  • bedside socket,
  • sofa bed,
  • air conditioning
Sanitary facilities
  • toilet paper,
  • private bathroom,
  • conditioner,
  • toilet,
  • body soap,
  • hairdryer,
  • shower cap,
  • bidet,
  • shampoo,
  • slippers,
  • bathrobe,
  • bathtub,
  • toothbrush,
  • complimentary toiletries,
  • shower
Property technology & media
  • laptop-sized safe,
  • telephone,
  • ipod docking station,
  • flat-screen tv,
  • satellite tv channels
Dining & bars
  • electric kettle,
  • dining table,
  • minibar,
  • coffee machine,
  • tea and coffee making facilities,
  • outdoor furniture (on balcony/patio),
  • bottled water
Paid extra services
  • wake-up service,
  • towels,
  • executive lounge access (depending on room type),
  • key card access,
  • bed linen
Location & local attractions
  • terrace
Accessibility for disabled guests
  • upper floors accessible by lift (to room),
  • lift access (to room)
Property safety & security
  • smoke detector
Special services & concierge
  • dedicated concierge services (for executive guests),
  • access to private pool (for executive/suite guests),
  • complimentary breakfast in executive lounge (included with room),
  • free gym access (depending on room type),
  • complimentary newspapers and magazines in executive lounge (for executive guests),
  • all-day complimentary snacks and drinks in executive lounge (included with room),
  • private check-in/check-out in executive lounge (for executive guests)

This spacious room has a large terrace with a hot tub and pool or garden views. The bathroom offers a hydromassage shower and oversized bathtub, bathrobes and slippers. This room has VIP toiletries, a pillow menu, Coffee Machine, aromatherapy menu, and ironing service of two items per day. A DVD player is available on request. 1 free bottle of mineral water is provided per person per day. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers and magazines, as well as free coffee and tea. It also includes 1-hour of open bar per day.

Redlevel Deluxe Partial Ocean View with Whirlpool Description, photos, price, amenities

See photos of the Redlevel Deluxe Partial Ocean View with Whirlpool
Hotel services offered
  • wireless internet (wi-fi)
Room standards
  • wardrobe/closet,
  • seating area,
  • sofa bed,
  • sofa,
  • iron,
  • clothes rack,
  • waste bin,
  • air conditioning,
  • safe deposit box,
  • pool towels (in room),
  • ironing facilities (iron and ironing board),
  • bedside socket,
  • hot tub (in room),
  • feather pillow,
  • tile/marble flooring,
  • hypoallergenic pillow,
  • non-feather pillow (synthetic)
Sanitary facilities
  • bathrobe,
  • shampoo,
  • body soap,
  • complimentary toiletries,
  • bathtub,
  • conditioner,
  • slippers,
  • toothbrush,
  • toilet,
  • bidet,
  • hairdryer,
  • shower cap,
  • private bathroom,
  • shower,
  • toilet paper
Property technology & media
  • telephone,
  • flat-screen tv,
  • laptop-sized safe,
  • satellite tv channels,
  • ipod docking station
Dining & bars
  • dining table,
  • minibar,
  • electric kettle,
  • tea and coffee making facilities,
  • bottled water,
  • coffee machine,
  • outdoor furniture (on balcony/patio)
Paid extra services
  • wake-up service,
  • key card access,
  • executive lounge access (depending on room type),
  • bed linen,
  • towels
Location & local attractions
  • balcony,
  • sea view
Accessibility for disabled guests
  • lift access (to room),
  • upper floors accessible by lift (to room)
Property safety & security
  • smoke detector
Special services & concierge
  • access to private pool (for executive/suite guests),
  • all-day complimentary snacks and drinks in executive lounge (included with room),
  • complimentary breakfast in executive lounge (included with room),
  • dedicated concierge services (for executive guests),
  • private check-in/check-out in executive lounge (for executive guests),
  • complimentary newspapers and magazines in executive lounge (for executive guests),
  • free gym access (depending on room type)

This spacious room has a balcony with a hot tub and partial views of the ocean. The bathroom offers a hydromassage shower and oversized bathtub, bathrobes and slippers. This room has VIP toiletries, a pillow menu, Coffee Machine, aromatherapy menu, and ironing service of two items per day. A DVD player is available on request. 1 free bottle of mineral water is provided per person per day. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers and magazines, as well as free coffee and tea. It also includes 1-hour of open bar per day.

Red Level Deluxe Front Ocean View Description, photos, price, amenities

See photos of the Red Level Deluxe Front Ocean View
Hotel services offered
  • wireless internet (wi-fi)
Room standards
  • seating area,
  • safe deposit box,
  • waste bin,
  • clothes rack,
  • tile/marble flooring,
  • feather pillow,
  • sofa bed,
  • wardrobe/closet,
  • iron,
  • hypoallergenic pillow,
  • air conditioning,
  • bedside socket,
  • sofa,
  • non-feather pillow (synthetic),
  • ironing facilities (iron and ironing board),
  • pool towels (in room)
Sanitary facilities
  • complimentary toiletries,
  • body soap,
  • toothbrush,
  • hairdryer,
  • private bathroom,
  • bathrobe,
  • shampoo,
  • shower,
  • bathtub,
  • shower cap,
  • toilet paper,
  • conditioner,
  • toilet,
  • bidet,
  • slippers
Property technology & media
  • satellite tv channels,
  • ipod docking station,
  • telephone,
  • flat-screen tv,
  • laptop-sized safe
Dining & bars
  • coffee machine,
  • bottled water,
  • tea and coffee making facilities,
  • minibar,
  • outdoor furniture (on balcony/patio),
  • dining table,
  • electric kettle
Paid extra services
  • towels,
  • executive lounge access (depending on room type),
  • key card access,
  • bed linen,
  • wake-up service
Location & local attractions
  • balcony,
  • sea view
Accessibility for disabled guests
  • upper floors accessible by lift (to room),
  • lift access (to room)
Property safety & security
  • smoke detector

This spacious room has a balcony or private garden. The bathroom offers a hydromassage shower and an oversized bathtub, bathrobes and slippers. This room has VIP toiletries, a pillow menu, Coffee Machine, aromatherapy menu, and ironing service of two items per day. A DVD player is available on request. 1 free bottle of mineral water is provided per person per day. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers and magazines, as well as free coffee and tea. It also includes 1-hour of open bar per day.

Redlevel Deluxe Partial Ocean View Description, photos, price, amenities

See photos of the Redlevel Deluxe Partial Ocean View
Hotel services offered
  • wireless internet (wi-fi)
Room standards
  • ironing facilities (iron and ironing board),
  • wardrobe/closet,
  • air conditioning,
  • feather pillow,
  • bedside socket,
  • seating area,
  • sofa,
  • iron,
  • clothes rack,
  • hypoallergenic pillow,
  • non-feather pillow (synthetic),
  • safe deposit box,
  • tile/marble flooring,
  • sofa bed,
  • waste bin,
  • pool towels (in room)
Sanitary facilities
  • toilet,
  • slippers,
  • toothbrush,
  • shower cap,
  • bathrobe,
  • bathtub,
  • hairdryer,
  • shower,
  • shampoo,
  • body soap,
  • bidet,
  • private bathroom,
  • complimentary toiletries,
  • toilet paper,
  • conditioner
Property technology & media
  • laptop-sized safe,
  • ipod docking station,
  • flat-screen tv,
  • telephone,
  • satellite tv channels
Dining & bars
  • minibar,
  • dining table,
  • outdoor furniture (on balcony/patio),
  • bottled water,
  • coffee machine,
  • tea and coffee making facilities,
  • electric kettle
Paid extra services
  • key card access,
  • executive lounge access (depending on room type),
  • bed linen,
  • wake-up service,
  • towels
Location & local attractions
  • sea view,
  • balcony
Accessibility for disabled guests
  • upper floors accessible by lift (to room),
  • lift access (to room)
Property safety & security
  • smoke detector
Special services & concierge
  • complimentary newspapers and magazines in executive lounge (for executive guests),
  • free gym access (depending on room type),
  • complimentary breakfast in executive lounge (included with room),
  • private check-in/check-out in executive lounge (for executive guests),
  • access to private pool (for executive/suite guests),
  • all-day complimentary snacks and drinks in executive lounge (included with room),
  • dedicated concierge services (for executive guests)

This spacious room has a balcony with partial ocean views. The bathroom offers a hydromassage shower and oversized bathtub, bathrobes and slippers. This room has VIP toiletries, a pillow menu, Coffee Machine, aromatherapy menu, and ironing service of two items per day. A DVD player is available on request. 1 free bottle of mineral water is provided per person per day. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers and magazines, as well as free coffee and tea. It also includes 1-hour of open bar per day.

Red Level Master Suite Ocean View with Terrace Bathtub Description, photos, price, amenities

See photos of the Red Level Master Suite Ocean View with Terrace Bathtub
Room standards
  • safe deposit box,
  • iron,
  • waste bin,
  • pool towels (in room),
  • hypoallergenic pillow,
  • sofa bed,
  • air conditioning,
  • ironing facilities (iron and ironing board),
  • clothes rack,
  • sofa,
  • feather pillow,
  • non-feather pillow (synthetic),
  • wardrobe/closet,
  • tile/marble flooring,
  • bedside socket,
  • seating area
Sanitary facilities
  • hairdryer,
  • bidet,
  • toothbrush,
  • toilet paper,
  • private bathroom,
  • additional bathroom,
  • toilet,
  • body soap,
  • bathtub,
  • complimentary toiletries,
  • bathrobe,
  • shampoo,
  • shower,
  • additional toilet,
  • slippers,
  • shower cap,
  • conditioner
Property technology & media
  • telephone,
  • flat-screen tv,
  • ipod docking station,
  • satellite tv channels,
  • laptop-sized safe
Dining & bars
  • bottled water,
  • outdoor furniture (on balcony/patio),
  • coffee machine,
  • tea and coffee making facilities,
  • minibar,
  • electric kettle,
  • dining table
Paid extra services
  • key card access,
  • bed linen,
  • executive lounge access (depending on room type),
  • towels,
  • wake-up service
Location & local attractions
  • sea view,
  • balcony
Accessibility for disabled guests
  • upper floors accessible by lift (to room),
  • lift access (to room)
Property safety & security
  • smoke detector

Master Suite with deep soaking tub. This suite offers a spacious lounge and bedroom with king size bed and luxury toiletries. Boasting garden views from its double terrace with deep soaking tub, the suite accommodates a maximum of 3 adults and includes all Red Level services and facilities: - separate reception area - private concierge service - VIP lounge with TV room - newspapers and magazines - free coffee and tea - 1-hour of open bar per day

RedLevel Deluxe Description, photos, price, amenities

See photos of the RedLevel Deluxe
Room standards
  • tile/marble flooring,
  • iron,
  • wardrobe/closet,
  • waste bin,
  • non-feather pillow (synthetic),
  • sofa bed,
  • feather pillow,
  • ironing facilities (iron and ironing board),
  • air conditioning,
  • safe deposit box,
  • seating area,
  • sofa,
  • pool towels (in room),
  • hypoallergenic pillow,
  • bedside socket,
  • clothes rack
Sanitary facilities
  • hairdryer,
  • complimentary toiletries,
  • toilet,
  • toothbrush,
  • bathrobe,
  • shower,
  • bidet,
  • private bathroom,
  • bathtub,
  • body soap,
  • shampoo,
  • toilet paper,
  • slippers,
  • shower cap,
  • conditioner
Property technology & media
  • satellite tv channels,
  • flat-screen tv,
  • ipod docking station,
  • laptop-sized safe,
  • telephone
Dining & bars
  • outdoor furniture (on balcony/patio),
  • minibar,
  • coffee machine,
  • tea and coffee making facilities,
  • dining table,
  • electric kettle,
  • bottled water
Paid extra services
  • bed linen,
  • executive lounge access (depending on room type),
  • wake-up service,
  • towels,
  • key card access
Location & local attractions
  • balcony
Accessibility for disabled guests
  • lift access (to room),
  • upper floors accessible by lift (to room)
Property safety & security
  • smoke detector

Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room provides air conditioning, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with satellite channels.

Choose your ideal room at Red Level at Gran Melia Palacio de Isora - Adults Only

Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:

  • Redlevel Villa with Private Pool
  • RedLevel Deluxe Room with Terrace and Hot Tub
  • Red Level Junior Suite Front Ocean View with Whirlpool
  • Redlevel Deluxe Partial Ocean View with Whirlpool
  • Red Level Deluxe Front Ocean View
  • Redlevel Deluxe Partial Ocean View
  • Red Level Master Suite Ocean View with Terrace Bathtub
  • RedLevel Deluxe

Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.

Check availability and prices

Reviews

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Reviews will help you better prepare for a pleasant stay!

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Facilities and services

General property information General property information

parking available, pets are welcome, complimentary parking, on-site parking, private parking area

On-site activities & leisure On-site activities & leisure

access to tennis court, fishing opportunities, table tennis facilities, windsurfing nearby, canoeing trips, hiking trails accessible, cycling routes, scuba diving, snorkeling trips, tennis gear, beach access, guided bike tours, special themed dinners, bar happy hour, live music and performances, live sports broadcasts, archery range, aerobics sessions

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars Dining & bars

on-site restaurant, in-room dining service, hotel bar, breakfast served in room, café/snack bar, special dietary menus (on request), selection of wine/champagne, fresh fruit selection

Pools, spa & wellness Pools, spa & wellness

sauna access, gym/fitness studio, spa & wellness sanctuary, massage therapies, turkish bath / hammam, heated indoor pool, outdoor swimming pool, year-round outdoor pool, year-round indoor pool, prime beachfront location, shade umbrellas, salon & beauty treatments, rejuvenating facial treatments, professional waxing services, expert make-up application, nourishing hair treatments, manicure services, pedicure services, professional hair cutting, expert hair colouring, professional hair styling, revitalising body treatments, exfoliating body scrub, detoxifying body wrap, full spa amenities, relaxing steam room, spa relaxation lounge, soothing foot bath, curated spa/wellness packages, automated massage chair, fitness activities, guided yoga sessions, group fitness workouts, certified personal trainer, changing rooms for fitness/spa, main swimming pool, general swimming pool access

Transport & getting around Transport & getting around

on-site car rental, shuttle service (surcharge applies), secure parking garage, ev (electric vehicle) charging point, local public transport passes, disabled-access parking, general shuttle transport

Reception & guest support Reception & guest support

24/7 front desk, valet parking service, currency exchange service, excursion booking desk, baggage hold, on-site atm, guest concierge services, individual check-in/check-out, invoices available

Shared spaces for guests Shared spaces for guests

access to hotel garden, outdoor terrace area, rooftop sun deck, guest lounge / tv room, patio/outdoor seating

Cleanliness & housekeeping Cleanliness & housekeeping

guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping

Business & conference facilities Business & conference facilities

conference and banquet facilities, business services center, fax and photocopying services

On-site shops & services On-site shops & services

on-site barber/beauty salon

Other property amenities Other property amenities

smoke-free rooms, accessible guest facilities, elevator access, noise-reducing/soundproofed rooms, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, exclusively for adults, comfortable pet bed, convenient pet bowls, standard key entry, secure key card entry

Property safety & security Property safety & security

in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, readily available fire extinguishers

Internet access

Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.

Guest parking

Complimentary guest parking! The property provides free on-site parking, including both private parking and a parking garage. Electric vehicle charging station is available. Accessible parking facilities are available on site.

Check availability and prices

Check-in, check-out, and payment policies

Check-in

From 15:00 hours

Check-out

Until 12:00 hours

Children and extra beds

Guests must be at least 18 years old to check in. We welcome children from 18 years old.

Pets

Pets are not permitted.

Languages spoken
           
Contact methods
☎ telephone
@ E-mail
Important information
Please note that guests must present the credit card used to make the reservation on arrival.

Please note that all guests at this hotel must be 16 years old or older.

Guests with half-board reservations may choose 3 à la carte courses in the restaurant of their choice. The package includes all 7 restaurants.

Please note the published rates for stays on 24 December and 31 December include a mandatory fee for the buffet gala dinner held on those evenings at the Pangea Restaurant.

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.

Pets are allowed, 80€ per dog/day with a maximum of 2 per room.At Red Level at Gran Melia Palacio de Isora - Adults Only, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Red Level at Gran Melia Palacio de Isora - Adults Only, all special requests are subject to availability and may incur additional charges.
Please inform in advance of your expected arrival time. At Red Level at Gran Melia Palacio de Isora - Adults Only, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.

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Frequently Asked Questions (FAQ)

Yes, guests have access to the Internet.
Prices vary by date and other factors. Please provide dates for accurate information.
Use the GPS coordinates: 28.204659, -16.830819 to reach the destination.
We offer various accommodation options depending on availability. Please check our website for more details.

  • Redlevel Villa with Private Pool
  • Red Level Junior Suite Front Ocean View with Whirlpool
  • RedLevel Deluxe Room with Terrace and Hot Tub
  • Redlevel Deluxe Partial Ocean View with Whirlpool
  • Red Level Deluxe Front Ocean View
  • Redlevel Deluxe Partial Ocean View
  • Red Level Master Suite Ocean View with Terrace Bathtub
  • RedLevel Deluxe
Yes, Red Level at Gran Melia Palacio de Isora - Adults Only has a pool.
Yes, our property offers a variety of massage treatments.
Yes, our property features an indoor swimming pool.
Yes, our spa services include pedicures.
Yes, sun umbrellas are available in our outdoor lounge areas.
Of course, for our guests' safety, all rooms are equipped with smoke alarms.

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