Very good
7.6 /10

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Map - Pullman Hanoi - GPS: 21.029747, 105.828284
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Pullman Hanoi, Hanoi

★★★★★ Reviews, photos, room rates, address, contact
  • 40 Cat Linh Street (Entrance 61 Giang Vo Street), Hanoi, Vietnam - View on map
7.6 /10
Very good
Free parking on site
Wi-Fi is available free of charge in every room of our property
Property type: Hotel
See availability
Pullman Hanoi is conveniently situated along Cat Linh Street in Hanoi, just under 1 km from the iconic One Pillar Pagoda and a quick 10-minute drive to the bustling Old Quarter. This modern hotel is your perfect base for exploring the vibrant city. Guests can enjoy complimentary Wi-Fi, take a dip in the outdoor pool, or unwind at the on-site restaurant and lobby bar.

Each air-conditioned guestroom is thoughtfully equipped with a cable TV, personal safe, and a coffee/tea maker, ensuring you have all the comforts of home during your stay. The en suite bathrooms come with hot shower facilities for a refreshing start to your day.

The hotel prides itself on its 24-hour room service, so you can indulge in delicious meals at any time. Fitness enthusiasts will appreciate the well-equipped fitness centre, while the newly refurbished steam bath and sauna offer a perfect retreat to relax after a day's adventures.

La Cheminée Restaurant provides all-day dining with a tempting selection of international cuisine, perfect for satisfying all palates. Additionally, the lobby's Mint Bar serves a variety of drinks, making it an ideal spot to unwind after exploring the city.

Pullman Hanoi is located approximately 40 km from Noi Bai International Airport, making it an accessible choice for travelers.
Check availability and prices
Important information

Please note that guests arriving before 14:00 and/or departing after 12:00 are required to inform the property one day in advance. Additional charges for early check-in and late check-out may apply.Please inform in advance of your expected arrival time. At Pullman Hanoi, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.

Room Types

Deluxe King Room with City View Description, photos, price, amenities

See photos of the Deluxe King Room with City View
Room standards
  • carpeted floor,
  • seating area,
  • dressing room,
  • hypoallergenic room,
  • pool towels (in room),
  • air conditioning,
  • trouser press,
  • iron,
  • hot tub (in room),
  • work desk,
  • interconnecting rooms available,
  • bedside socket,
  • baby cot/crib,
  • safe deposit box,
  • heating,
  • clothes rack,
  • travel adapter,
  • sofa,
  • ironing facilities (iron and ironing board),
  • feather pillow,
  • wardrobe/closet,
  • soundproofed rooms,
  • pajamas,
  • hypoallergenic pillow,
  • non-feather pillow (synthetic),
  • cleaning supplies (e.g., for kitchenette),
  • waste bin
Sanitary facilities
  • shampoo,
  • bathrobe,
  • toothbrush,
  • private bathroom,
  • bathtub,
  • bathtub or shower,
  • hairdryer,
  • body soap,
  • slippers,
  • complimentary toiletries,
  • toilet paper,
  • toilet,
  • shower cap,
  • conditioner,
  • shower
Property technology & media
  • telephone,
  • laptop-sized safe,
  • video player,
  • flat-screen tv,
  • satellite tv channels,
  • cable tv channels,
  • television (tv)
Dining & bars
  • high chair for children,
  • minibar,
  • refrigerator,
  • electric kettle,
  • wine glasses,
  • tea and coffee making facilities,
  • dining table,
  • bottled water
Paid extra services
  • lockers (in shared rooms/hostels),
  • alarm clock,
  • key access,
  • wake-up call/alarm clock,
  • wake-up service,
  • towels/bed linen (extra charge if not standard),
  • key card access,
  • towels
Location & local attractions
  • city view,
  • view
Accessibility for disabled guests
  • upper floors accessible by lift (to room),
  • entire unit wheelchair accessible,
  • walk-in shower (no step),
  • toilet with grab rails,
  • raised toilet,
  • emergency pull cord in bathroom
Family & entertainment
  • baby safety gates (e.g., for stairs in apartment),
  • socket safety covers
Property safety & security
  • smoke detector,
  • fire extinguisher (in room/apartment)

Large room features a Pullman signature bedding, 40-inch LED TV and connectivity panel. En suite bathroom comes with rain shower facilities.

Deluxe Executive King Room with City View Description, photos, price, amenities

See photos of the Deluxe Executive King Room with City View
Room standards
  • trouser press,
  • iron,
  • dressing room,
  • interconnecting rooms available,
  • air conditioning,
  • pool towels (in room),
  • feather pillow,
  • work desk,
  • bedside socket,
  • baby cot/crib,
  • travel adapter,
  • hypoallergenic room,
  • sofa,
  • ironing facilities (iron and ironing board),
  • cleaning supplies (e.g., for kitchenette),
  • hypoallergenic pillow,
  • non-feather pillow (synthetic),
  • clothes rack,
  • soundproofed rooms,
  • safe deposit box,
  • seating area,
  • pajamas,
  • heating,
  • hot tub (in room),
  • waste bin,
  • carpeted floor,
  • wardrobe/closet
Sanitary facilities
  • slippers,
  • bathtub or shower,
  • body soap,
  • toothbrush,
  • bathrobe,
  • toilet,
  • bidet,
  • shower,
  • toilet paper,
  • hairdryer,
  • shampoo,
  • bathtub,
  • conditioner,
  • shower cap,
  • private bathroom,
  • complimentary toiletries
Property technology & media
  • flat-screen tv,
  • television (tv),
  • satellite tv channels,
  • video player,
  • telephone,
  • laptop-sized safe,
  • cable tv channels
Dining & bars
  • chocolates or cookies (charges may apply),
  • refrigerator,
  • wine glasses,
  • bottled water,
  • dining table,
  • electric kettle,
  • fruit basket (charges may apply),
  • coffee machine,
  • high chair for children,
  • minibar,
  • tea and coffee making facilities
Paid extra services
  • towels/bed linen (extra charge if not standard),
  • executive lounge access (depending on room type),
  • towels,
  • alarm clock,
  • key card access,
  • wake-up call/alarm clock,
  • key access,
  • wake-up service,
  • lockers (in shared rooms/hostels)
Location & local attractions
  • view,
  • courtyard view,
  • city view
Accessibility for disabled guests
  • entire unit wheelchair accessible,
  • walk-in shower (no step),
  • raised toilet,
  • upper floors accessible by lift (to room),
  • toilet with grab rails,
  • emergency pull cord in bathroom
Family & entertainment
  • socket safety covers,
  • baby safety gates (e.g., for stairs in apartment)
Property safety & security
  • fire extinguisher (in room/apartment),
  • smoke detector
Special services & concierge
  • free gym access (depending on room type),
  • complimentary breakfast in executive lounge (included with room),
  • access to private pool (for executive/suite guests),
  • dedicated concierge services (for executive guests),
  • afternoon complimentary snacks and drinks in executive lounge (included with room)

Located on the higher floor, this spacious room overlooks the pool and city. It offers a LCD TV and an espresso machine. Includes Executive Lounge Access and benefits including: 1. Complimentary buffet breakfast between 06:30 to 10:00 2. VIP check-in and check-out 3. Complimentary tea & coffee with a selection of sweet treats and non alcoholic beverage throughout the day and evening selection of alcoholic drinks

Executive King Suite with Living Room and Lounge Access Description, photos, price, amenities

See photos of the Executive King Suite with Living Room and Lounge Access
Room standards
  • carpeted floor,
  • hypoallergenic pillow,
  • heating,
  • sofa,
  • air conditioning,
  • non-feather pillow (synthetic),
  • bedside socket,
  • trouser press,
  • iron,
  • feather pillow,
  • pool towels (in room),
  • pajamas,
  • safe deposit box,
  • work desk,
  • hot tub (in room),
  • clothes rack,
  • ironing facilities (iron and ironing board),
  • soundproofed rooms,
  • dressing room,
  • waste bin,
  • hypoallergenic room,
  • wardrobe/closet,
  • seating area,
  • cleaning supplies (e.g., for kitchenette),
  • interconnecting rooms available,
  • travel adapter,
  • baby cot/crib
Sanitary facilities
  • body soap,
  • hairdryer,
  • additional toilet,
  • bathrobe,
  • bidet,
  • shower cap,
  • slippers,
  • shower,
  • conditioner,
  • toothbrush,
  • bathtub,
  • bathtub or shower,
  • complimentary toiletries,
  • toilet paper,
  • shampoo,
  • additional bathroom,
  • toilet,
  • private bathroom
Property technology & media
  • laptop-sized safe,
  • television (tv),
  • telephone,
  • video player,
  • flat-screen tv,
  • satellite tv channels,
  • cable tv channels
Dining & bars
  • high chair for children,
  • coffee machine,
  • wine glasses,
  • dining table,
  • minibar,
  • chocolates or cookies (charges may apply),
  • refrigerator,
  • bottled water,
  • fruit basket (charges may apply),
  • outdoor furniture (on balcony/patio),
  • tea and coffee making facilities,
  • electric kettle
Paid extra services
  • key card access,
  • wake-up service,
  • wake-up call/alarm clock,
  • lockers (in shared rooms/hostels),
  • key access,
  • executive lounge access (depending on room type),
  • towels,
  • alarm clock,
  • towels/bed linen (extra charge if not standard)
Location & local attractions
  • balcony,
  • city view,
  • pool view,
  • view,
  • terrace
Accessibility for disabled guests
  • walk-in shower (no step),
  • upper floors accessible by lift (to room),
  • raised toilet,
  • toilet with grab rails,
  • entire unit wheelchair accessible,
  • emergency pull cord in bathroom
Family & entertainment
  • baby safety gates (e.g., for stairs in apartment),
  • socket safety covers
Property safety & security
  • fire extinguisher (in room/apartment),
  • smoke detector
Special services & concierge
  • complimentary breakfast in executive lounge (included with room),
  • dedicated concierge services (for executive guests),
  • afternoon complimentary snacks and drinks in executive lounge (included with room),
  • access to private pool (for executive/suite guests),
  • free gym access (depending on room type)

Spacious suite features a signature Pullman bed, a separate living room, bedroom and en suite bathroom with separate rain shower and bathtub. Includes Executive Lounge Access and benefits including: 1. Complimentary buffet breakfast between 06:30 to 10:00 2. VIP check-in and check-out 3. Complimentary tea & coffee with a selection of sweet treats and non alcoholic beverage throughout the day and evening selection of alcoholic drinks

Deluxe Room with Twin Beds and City View Description, photos, price, amenities

See photos of the Deluxe Room with Twin Beds and City View
Room standards
  • seating area,
  • hot tub (in room),
  • non-feather pillow (synthetic),
  • safe deposit box,
  • air conditioning,
  • interconnecting rooms available,
  • clothes rack,
  • cleaning supplies (e.g., for kitchenette),
  • work desk,
  • trouser press,
  • iron,
  • wardrobe/closet,
  • heating,
  • soundproofed rooms,
  • baby cot/crib,
  • hypoallergenic pillow,
  • sofa,
  • travel adapter,
  • waste bin,
  • hypoallergenic room,
  • ironing facilities (iron and ironing board),
  • feather pillow,
  • bedside socket,
  • pajamas,
  • dressing room,
  • carpeted floor,
  • pool towels (in room)
Sanitary facilities
  • toilet,
  • conditioner,
  • bathtub,
  • shower,
  • hairdryer,
  • slippers,
  • body soap,
  • toothbrush,
  • bathrobe,
  • shampoo,
  • bathtub or shower,
  • private bathroom,
  • toilet paper,
  • shower cap,
  • complimentary toiletries
Property technology & media
  • satellite tv channels,
  • television (tv),
  • laptop-sized safe,
  • cable tv channels,
  • flat-screen tv,
  • video player,
  • telephone
Dining & bars
  • bottled water,
  • minibar,
  • refrigerator,
  • dining table,
  • tea and coffee making facilities,
  • high chair for children,
  • wine glasses,
  • electric kettle
Paid extra services
  • key access,
  • towels/bed linen (extra charge if not standard),
  • alarm clock,
  • wake-up service,
  • lockers (in shared rooms/hostels),
  • wake-up call/alarm clock,
  • key card access,
  • towels
Location & local attractions
  • view,
  • courtyard view,
  • city view
Accessibility for disabled guests
  • emergency pull cord in bathroom,
  • toilet with grab rails,
  • upper floors accessible by lift (to room),
  • walk-in shower (no step),
  • entire unit wheelchair accessible,
  • raised toilet
Family & entertainment
  • baby safety gates (e.g., for stairs in apartment),
  • socket safety covers
Property safety & security
  • smoke detector,
  • fire extinguisher (in room/apartment)

Featuring Pullman signature bedding, this large room has a 40-inch LED TV and connectivity panel. An en suite bathroom comes with rain shower facilities.

Deluxe Executive Twin Room with Lounge Access Description, photos, price, amenities

See photos of the Deluxe Executive Twin Room with Lounge Access
Room standards
  • interconnecting rooms available,
  • air conditioning,
  • non-feather pillow (synthetic),
  • pajamas,
  • clothes rack,
  • wardrobe/closet,
  • hypoallergenic pillow,
  • feather pillow,
  • hypoallergenic room,
  • hot tub (in room),
  • bedside socket,
  • sofa,
  • iron,
  • cleaning supplies (e.g., for kitchenette),
  • baby cot/crib,
  • seating area,
  • heating,
  • pool towels (in room),
  • ironing facilities (iron and ironing board),
  • safe deposit box,
  • trouser press,
  • carpeted floor,
  • waste bin,
  • soundproofed rooms,
  • work desk,
  • travel adapter,
  • dressing room
Sanitary facilities
  • bathrobe,
  • conditioner,
  • hairdryer,
  • private bathroom,
  • shower cap,
  • toilet,
  • slippers,
  • bathtub,
  • toilet paper,
  • bathtub or shower,
  • bidet,
  • toothbrush,
  • shower,
  • body soap,
  • shampoo,
  • complimentary toiletries
Property technology & media
  • flat-screen tv,
  • telephone,
  • video player,
  • television (tv),
  • laptop-sized safe,
  • satellite tv channels,
  • cable tv channels
Dining & bars
  • electric kettle,
  • minibar,
  • high chair for children,
  • dining table,
  • chocolates or cookies (charges may apply),
  • coffee machine,
  • bottled water,
  • tea and coffee making facilities,
  • fruit basket (charges may apply),
  • refrigerator,
  • wine glasses
Paid extra services
  • towels/bed linen (extra charge if not standard),
  • lockers (in shared rooms/hostels),
  • alarm clock,
  • key card access,
  • wake-up service,
  • key access,
  • wake-up call/alarm clock,
  • towels,
  • executive lounge access (depending on room type)
Location & local attractions
  • city view,
  • view
Accessibility for disabled guests
  • upper floors accessible by lift (to room),
  • entire unit wheelchair accessible,
  • emergency pull cord in bathroom,
  • toilet with grab rails,
  • raised toilet,
  • walk-in shower (no step)
Family & entertainment
  • baby safety gates (e.g., for stairs in apartment),
  • socket safety covers
Property safety & security
  • fire extinguisher (in room/apartment),
  • smoke detector
Special services & concierge
  • free gym access (depending on room type),
  • complimentary breakfast in executive lounge (included with room),
  • dedicated concierge services (for executive guests),
  • access to private pool (for executive/suite guests),
  • afternoon complimentary snacks and drinks in executive lounge (included with room)

Features Pullman signature bedding a small seating area and en suite bathroom with rain shower facilities. It also comes with an espresso machine. Includes Executive Lounge Access and benefits including: 1. Complimentary buffet breakfast between 06:30 to 10:00 2. VIP check-in and check-out 3. Complimentary tea & coffee with a selection of sweet treats and non alcoholic beverage throughout the day and evening selection of alcoholic drinks

Superior Twin Room with City View Description, photos, price, amenities

See photos of the Superior Twin Room with City View
Room standards
  • hypoallergenic pillow,
  • sofa,
  • iron,
  • cleaning supplies (e.g., for kitchenette),
  • dressing room,
  • baby cot/crib,
  • non-feather pillow (synthetic),
  • heating,
  • waste bin,
  • clothes rack,
  • travel adapter,
  • carpeted floor,
  • feather pillow,
  • wardrobe/closet,
  • air conditioning,
  • soundproofed rooms,
  • ironing facilities (iron and ironing board),
  • safe deposit box,
  • pool towels (in room),
  • trouser press,
  • seating area,
  • pajamas,
  • hot tub (in room),
  • bedside socket,
  • work desk,
  • hypoallergenic room,
  • interconnecting rooms available
Sanitary facilities
  • toilet,
  • toilet paper,
  • bathrobe,
  • shower cap,
  • shower,
  • toothbrush,
  • body soap,
  • hairdryer,
  • bathtub,
  • conditioner,
  • private bathroom,
  • bathtub or shower,
  • slippers,
  • complimentary toiletries,
  • shampoo
Property technology & media
  • telephone,
  • flat-screen tv,
  • television (tv),
  • video player,
  • cable tv channels,
  • satellite tv channels,
  • laptop-sized safe
Dining & bars
  • tea and coffee making facilities,
  • minibar,
  • wine glasses,
  • electric kettle,
  • dining table,
  • high chair for children,
  • bottled water,
  • refrigerator
Paid extra services
  • towels,
  • alarm clock,
  • key access,
  • wake-up service,
  • towels/bed linen (extra charge if not standard),
  • lockers (in shared rooms/hostels),
  • wake-up call/alarm clock,
  • key card access
Location & local attractions
  • pool view,
  • city view,
  • view
Accessibility for disabled guests
  • entire unit wheelchair accessible,
  • walk-in shower (no step),
  • toilet with grab rails,
  • raised toilet,
  • upper floors accessible by lift (to room),
  • emergency pull cord in bathroom
Family & entertainment
  • baby safety gates (e.g., for stairs in apartment),
  • socket safety covers
Property safety & security
  • smoke detector,
  • fire extinguisher (in room/apartment)

This twin room features contemporary decor with views of the city. There is a 32-inch flat-screen TV and a minibar. The en suite bathroom is fitted with a bathtub and a washlet.

Superior King Room with City View Description, photos, price, amenities

See photos of the Superior King Room with City View
Room standards
  • non-feather pillow (synthetic),
  • dressing room,
  • hypoallergenic room,
  • interconnecting rooms available,
  • hot tub (in room),
  • seating area,
  • bedside socket,
  • trouser press,
  • feather pillow,
  • hypoallergenic pillow,
  • heating,
  • carpeted floor,
  • baby cot/crib,
  • soundproofed rooms,
  • work desk,
  • safe deposit box,
  • cleaning supplies (e.g., for kitchenette),
  • pajamas,
  • air conditioning,
  • ironing facilities (iron and ironing board),
  • travel adapter,
  • wardrobe/closet,
  • iron,
  • sofa,
  • clothes rack,
  • pool towels (in room),
  • waste bin
Sanitary facilities
  • slippers,
  • shampoo,
  • toilet,
  • shower cap,
  • hairdryer,
  • shower,
  • complimentary toiletries,
  • bathtub or shower,
  • conditioner,
  • private bathroom,
  • toilet paper,
  • bathrobe,
  • bathtub,
  • toothbrush,
  • body soap
Property technology & media
  • flat-screen tv,
  • video player,
  • cable tv channels,
  • telephone,
  • satellite tv channels,
  • laptop-sized safe,
  • television (tv)
Dining & bars
  • dining table,
  • minibar,
  • electric kettle,
  • bottled water,
  • refrigerator,
  • wine glasses,
  • tea and coffee making facilities,
  • high chair for children
Paid extra services
  • key card access,
  • towels/bed linen (extra charge if not standard),
  • lockers (in shared rooms/hostels),
  • wake-up service,
  • alarm clock,
  • key access,
  • towels,
  • wake-up call/alarm clock
Location & local attractions
  • city view,
  • courtyard view,
  • view
Accessibility for disabled guests
  • upper floors accessible by lift (to room),
  • toilet with grab rails,
  • entire unit wheelchair accessible,
  • emergency pull cord in bathroom,
  • walk-in shower (no step),
  • raised toilet
Family & entertainment
  • socket safety covers,
  • baby safety gates (e.g., for stairs in apartment)
Property safety & security
  • smoke detector,
  • fire extinguisher (in room/apartment)

This king room features contemporary decor with views of the city. There is a 32-inch flat-screen TV and a minibar. The en suite bathroom is fitted with a bathtub and a washlet.

Day Use Offer (11:00 - 17:00) - Superior King Room with City View Description, photos, price, amenities

See photos of the Day Use Offer (11:00 - 17:00) - Superior King Room with City View
Room standards
  • iron,
  • seating area,
  • hypoallergenic pillow,
  • pool towels (in room),
  • carpeted floor,
  • sofa,
  • travel adapter,
  • feather pillow,
  • work desk,
  • bedside socket,
  • waste bin,
  • interconnecting rooms available,
  • non-feather pillow (synthetic),
  • trouser press,
  • cleaning supplies (e.g., for kitchenette),
  • wardrobe/closet,
  • soundproofed rooms,
  • heating,
  • clothes rack,
  • hot tub (in room),
  • safe deposit box,
  • hypoallergenic room,
  • pajamas,
  • ironing facilities (iron and ironing board),
  • air conditioning,
  • dressing room
Sanitary facilities
  • slippers,
  • toothbrush,
  • hairdryer,
  • private bathroom,
  • shower cap,
  • shampoo,
  • toilet paper,
  • bathrobe,
  • bathtub or shower,
  • conditioner,
  • shower,
  • toilet,
  • body soap,
  • complimentary toiletries,
  • bathtub
Property technology & media
  • telephone,
  • flat-screen tv,
  • satellite tv channels,
  • television (tv),
  • video player,
  • cable tv channels,
  • laptop-sized safe
Dining & bars
  • refrigerator,
  • wine glasses,
  • dining table,
  • tea and coffee making facilities,
  • electric kettle,
  • high chair for children,
  • minibar,
  • bottled water
Paid extra services
  • towels,
  • wake-up call/alarm clock,
  • key card access,
  • wake-up service,
  • alarm clock,
  • lockers (in shared rooms/hostels),
  • key access
Location & local attractions
  • courtyard view,
  • view,
  • city view
Accessibility for disabled guests
  • toilet with grab rails,
  • emergency pull cord in bathroom,
  • walk-in shower (no step),
  • raised toilet,
  • entire unit wheelchair accessible,
  • upper floors accessible by lift (to room)
Family & entertainment
  • baby safety gates (e.g., for stairs in apartment),
  • socket safety covers
Property safety & security
  • smoke detector,
  • fire extinguisher (in room/apartment)

The hot tub is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit is equipped with 1 bed.

Choose your ideal room at Pullman Hanoi

Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:

  • Deluxe King Room with City View
  • Deluxe Executive King Room with City View
  • Executive King Suite with Living Room and Lounge Access
  • Deluxe Room with Twin Beds and City View
  • Deluxe Executive Twin Room with Lounge Access
  • Superior Twin Room with City View
  • Superior King Room with City View
  • Day Use Offer (11:00 - 17:00) - Superior King Room with City View

Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.

Check availability and prices

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Facilities and services

General property information General property information

parking available, complimentary parking, on-site parking, wi-fi throughout the property

On-site activities & leisure On-site activities & leisure

bar happy hour, local culture tours or classes

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars Dining & bars

on-site restaurant, in-room dining service, hotel bar, breakfast served in room, café/snack bar, special dietary menus (on request), children's meals, selection of wine/champagne, fresh fruit selection, on-site coffee shop

Pools, spa & wellness Pools, spa & wellness

sauna access, gym/fitness studio, spa & wellness sanctuary, massage therapies, hot tub / jacuzzi access, turkish bath / hammam, outdoor swimming pool, year-round outdoor pool, relaxing plunge pool, shade umbrellas, salon & beauty treatments, rejuvenating facial treatments, nourishing hair treatments, manicure services, pedicure services, professional hair cutting, expert hair colouring, professional hair styling, revitalising body treatments, phototherapy/light therapy, full spa amenities, relaxing steam room, spa relaxation lounge, curated spa/wellness packages, fitness activities, guided yoga sessions, group fitness workouts, certified personal trainer, changing rooms for fitness/spa, main swimming pool, general swimming pool access

Transport & getting around Transport & getting around

on-site car rental, disabled-access parking

Reception & guest support Reception & guest support

24/7 front desk, currency exchange service, excursion booking desk, baggage hold, on-site atm, guest concierge services, individual check-in/check-out, secure lockers

Shared spaces for guests Shared spaces for guests

outdoor terrace area

Family & entertainment Family & entertainment

professional babysitting/childcare, supervised kids' activity club, secure indoor play zone, child safety gates provided

Cleanliness & housekeeping Cleanliness & housekeeping

guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping

Business & conference facilities Business & conference facilities

conference and banquet facilities, business services center, fax and photocopying services

On-site shops & services On-site shops & services

on-site barber/beauty salon

Other property amenities Other property amenities

smoke-free rooms, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, in-room heating, individually controlled air conditioning, allocated smoking zone, standard key entry, secure key card entry

Property safety & security Property safety & security

in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers

Security systems Security systems

staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests

Social distancing guidelines Social distancing guidelines

seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay

Food & drink safety Food & drink safety

safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries

Internet access

Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.

Guest parking

Complimentary guest parking! Free on-site parking is available, including facilities for accessible parking.

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Check-in, check-out, and payment policies

Check-in

From 14:00 hours

Check-out

Until 12:00 hours

Children and extra beds

Children from 12 years old pay 1,146,384.00 VND per night using extra bed. Children from 0 to 3 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets

Pets are not permitted.

Languages spoken
       
Contact methods
☎ telephone
@ E-mail

Map

 

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Frequently Asked Questions (FAQ)

Check-in starts at 14:00 and check-out is by 12:00.
Social distancing and disinfection are enforced. Details on our website.
No, Pullman Hanoi does not offer airport transportation.
Yes, the property is often chosen by families.
Yes, the property offers various dining options. See the Amenities tab.
Yes, our spa menu includes a wide range of body treatments.
Yes, our outdoor pool is heated and available year-round.
Yes, there is a swimming pool on the property.
Yes, you can access your room/unit with a convenient key card.
Yes, we accept all major forms of cashless payment.
Check availability and prices