Phantom Suites Playa del Carmen

★★★★

CALLE 44 ENTRE 5A AVENIDA Y 1A AVENIDA, 77720 Playa del Carmen, Mexico

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Wi-Fi is available free of charge in every room of our property
Property type:
Hotel
Online booking

About Phantom Suites

Situated in Playa del Carmen and with Playa del Carmen Beach reachable within 500 metres, Phantom Suites features concierge services, non-smoking rooms, an outdoor swimming pool, free WiFi throughout the property and a terrace. This 4-star hotel offers a tour desk and luggage storage space. The property is 1 km from the city centre and 2 km from ADO International Bus Station.

The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a fridge, a microwave, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. The rooms have a wardrobe.

Playa del Carmen Maritime Terminal is 3 km from Phantom Suites, while Church of Guadalupe is 1.3 km away. Cozumel International Airport is 36 km from the property, and the property offers a paid airport shuttle service.

Top Amenities

  • Complimentary WiFi
  • Smoke-free property
  • Pool for swimming
  • Accommodations for families
  • Temperature control
  • Airport transportation

Plan your peaceful sojourn – complete your booking with our online system for a distinguished experience.

Rooms: 19

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Rooms & Availability

Standard Double Suite

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Photo gallery - Standard Double Suite
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Room Amenities

  • Clothes iron,
  • Clothes drying stand,
  • Noise reduction features,
  • Work desk,
  • Secure safe,
  • Insect screen,
  • Garbage bins,
  • Electric fan,
  • Infant beds,
  • Allergy-friendly pillow,
  • Power outlet near the bed,
  • Separate entryway,
  • Climate control,
  • Clothing storage or cupboard,
  • Garment hanging rack

Bathroom

  • Hair drying equipment,
  • Restroom,
  • Bathroom tissue,
  • Complimentary toiletries,
  • Hair cleanser,
  • Bathtub or shower,
  • Shower facilities,
  • Body wash,
  • Hair conditioner,
  • Ensuite bathroom

Media & Technology

  • On-demand streaming service (e.g. Netflix),
  • Television,
  • Safety deposit box for laptops,
  • Television with flat screen

Food & Drink

  • Microwave oven,
  • Cooking area,
  • Bottled water,
  • Patio furniture,
  • Mini fridge,
  • Cooking utensils,
  • Eating space,
  • Eating table,
  • Small kitchen area,
  • Coffee maker

Services & Extras

  • Physical key entry,
  • Bath towels,
  • Bed linens

Outdoor & View

  • View of the garden,
  • Outdoor terrace

Accessibility

  • Top levels reachable by lift

Safety & security

  • Fire alarm

Physical distancing

  • Individual air conditioning in guest rooms

Cleanliness & disinfecting

  • Hand sanitizer provided

The well-fitted kitchen has a refrigerator, kitchenware and a microwave. This air-conditioned suite is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with garden views. The unit is furnished with 2 beds.

Size:
40 m2
Bedroom 1:
Double bed
Number of guests:
4
Photo gallery - Suite
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Featuring a private entrance, this air-conditioned suite comprises a kitchen, 1 bedroom and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the kitchen, which comes with a refrigerator, kitchenware and a microwave. Boasting a balcony with garden views, this suite also provides soundproof walls and a flat-screen TV with streaming services. The unit provides 1 bed.

Size:
35 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
2
Photo gallery - Superior Suite
View offer

Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. A kitchen fitted with a refrigerator, kitchenware and a microwave is available for cooking and storing food. Featuring a balcony with garden views, this suite also features soundproof walls and a flat-screen TV with streaming services. The unit is furnished with 2 beds.

Size:
40 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
3

Amenities

General

General

  • Wireless internet access throughout the property
Activities

Activities

  • Scuba diving
  • Underwater exploration
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Pool and wellness

Pool and wellness

  • Exterior pool
  • Year-round outdoor pool
  • Communal bath
  • Top-floor pool
  • Swim-up bar
  • Pool safety cover
  • Beach chairs or sun loungers
  • Sunshades
  • Pool for swimming
  • Swimming facility
Transport

Transport

  • Airport transportation
  • Vehicle rental
  • Shuttle service (extra fee)
  • Airport transportation (additional fee)
  • Airport pick-up service
  • Transportation service
Reception services

Reception services

  • Travel information desk
  • Baggage holding area
  • Personalized guest services
  • Exclusive check-in/check-out
  • Billing statement available
Common areas

Common areas

  • Outdoor patio
  • Sundeck
  • Patio furniture
Cleaning services

Cleaning services

  • Washing service
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Rooms for families
  • Elevator
  • Noise-reducing rooms
  • Hypoallergenic room
  • Smoke-free property
  • Climate control system
  • Physical key entry
Safety & security

Safety & security

  • Secure storage locker
  • Surveillance cameras in shared spaces
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Procedures implemented to monitor guest health
  • Availability of first aid kits
  • Connection to healthcare professionals
  • Property provides thermometers for guest use
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Non-cash payment options
  • Social distancing guidelines observed
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • Details about parking facilities are not available.

House Rules

Check-in

  • From Until hours

Check-out

  • From Until hours

Pets

  • Pets are not permitted.
Important information
Al realizar la reserva hay un pago pendiente de 31.12 pesos mexicanos por el cargo de ecotasa,el cual debe ser pagado en efectivo.
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about Phantom Suites
All reviews in one place!

John 01 - 2025
9/10
★★★★★

Nice place, big room, good shower. Location close to 5th Avenue, shops and beach nearby. Rooftop was nice for breakfast. Staff helpful and friendly. Clean and decorated well.

ℹ) Reviews represent the subjective opinions of users, not sleepzon.com, and may differ from our assessment of Phantom Suites

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FAQ

Is there Internet access at Phantom Suites?

Yes, guests have access to the Internet.

What room options are available?

There are different room and bed setups available - please check our website for details.

  • Standard Double Suite
  • Suite
  • Superior Suite

Does Phantom Suites offer an airport shuttle?

Yes, an airport shuttle is available.

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