Score from 4147 reviews
- 9 Western Gateway, Royal Victoria Dock, E16 1AB London,
United Kingdom - 
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Highlights
Complimentary wi-fi property-wide
Guest parking available
24/7 front desk support
Daily room cleaning service
On-site restaurant
Stylish bar and lounge
Complimentary wi-fi property-wideGuest parking available24/7 front desk supportDaily room cleaning serviceOn-site restaurantStylish bar and loungeSituated less than 500 metres from the Royal Victoria and Custom House Docklands Light Railway (DLR) stations, it provides easy access to central London, reachable in approximately 30 minutes by tube. Additionally, the ibis London Excel-Docklands is only a 10-minute drive from London City Airport, Canary Wharf, and the historic area of Greenwich.
Offering views of Royal Victoria Dock, the ibis London Excel-Docklands is just a minute's walk from the ExCeL exhibition centre and the Emirates Air Line cable car, which connects to the O2 Arena. The hotel includes a bar, a restaurant, a 24-hour front desk, and complimentary Wi-Fi.
Each room at ibis Docklands is bright and modern, equipped with a flat-screen TV and a private bathroom. Tea and coffee-making facilities are also available.
Dining options include a restaurant that serves a variety of dishes and a bar for relaxation. A snack service is also provided.
We've introduced luggage storage, enabling a smoother exploration experience for you, free from the constraints of luggage. Lock in your accommodation at our non-smoking property, excellent for individuals seeking a pristine and healthful environment. You'll find sockets by the bed in each room, a simple solution for keeping your devices charged. Experience nonstop web access with our free, quick WiFi. You're welcome to have your pets stay with you, but an extra charge might be added. Experience the romantic vibe of our double rooms, perfect for couple vacations. Snap up incredible savings by booking your accommodation at SleepZon.com – take advantage of our unique deals right away!
Rooms: 269
Double Sweet Room by Ibis Description, photos, price, amenities
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- waste bin,
- clothes rack,
- ironing facilities (iron and ironing board),
- non-feather pillow (synthetic),
- bedside socket,
- work desk,
- baby cot/crib,
- tumble dryer (for clothes),
- carpeted floor,
- wardrobe/closet,
- heating
- shower,
- body soap,
- shampoo,
- conditioner,
- private bathroom,
- hairdryer,
- toilet paper,
- bathtub or shower,
- additional toilet,
- toilet
- flat-screen tv,
- television (tv),
- satellite tv channels
- tea and coffee making facilities,
- electric kettle
- towels,
- key card access
- walk-in shower (no step),
- roll-in shower,
- lowered sink,
- upper floors accessible by lift (to room),
- lift access (to room),
- entire unit wheelchair accessible
- smoke detector
With free Wi-Fi, this room has a TV, tea and coffee making facilities, and a work desk. The en suite bathroom has a hairdryer.
Room size:
Double Sweet Room by Ibis - 16 m2
Bedroom 1 – Double bed
Max persons: 2 
Twin Room with 2 beds Description, photos, price, amenities
- non-feather pillow (synthetic),
- interconnecting rooms available,
- clothes rack,
- work desk,
- ironing facilities (iron and ironing board),
- baby cot/crib,
- tumble dryer (for clothes),
- bedside socket,
- carpeted floor,
- waste bin,
- heating,
- wardrobe/closet
- body soap,
- private bathroom,
- toilet paper,
- bathtub or shower,
- conditioner,
- additional toilet,
- shower,
- toilet,
- hairdryer,
- shampoo
- satellite tv channels,
- flat-screen tv,
- television (tv)
- electric kettle,
- tea and coffee making facilities
- towels,
- key card access
- lowered sink,
- upper floors accessible by lift (to room),
- lift access (to room),
- entire unit wheelchair accessible,
- roll-in shower,
- walk-in shower (no step)
- smoke detector
With free Wi-Fi, this room has a TV, tea and coffee making facilities, and a work desk. The en suite bathroom has a hairdryer.
Room size:
Twin Room with 2 beds - 16 m2
Bedroom 1 – Single bed
Max persons: 2
Double Room - Disability Access Description, photos, price, amenities
- heating,
- work desk,
- tumble dryer (for clothes),
- carpeted floor,
- clothes rack,
- bedside socket,
- ironing facilities (iron and ironing board),
- wardrobe/closet,
- non-feather pillow (synthetic),
- baby cot/crib
- shampoo,
- hairdryer,
- private bathroom,
- additional toilet,
- body soap,
- shower,
- toilet,
- toilet paper
- satellite tv channels,
- television (tv),
- telephone,
- flat-screen tv,
- streaming services (e.g., netflix)
- tea and coffee making facilities,
- electric kettle
- key card access,
- wake-up service,
- towels
- river view
- adapted bathtub,
- roll-in shower,
- walk-in shower (no step),
- upper floors accessible by lift (to room),
- lowered sink,
- shower chair,
- entire unit wheelchair accessible,
- emergency pull cord in bathroom,
- toilet with grab rails,
- lift access (to room)
- smoke detector
The double room offers a carpeted floor, heating, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, tumble dryer as well as river views. The unit provides 1 bed.
Room size:
Double Room - Disability Access - 16 m2
Bedroom 1 – Double bed
Max persons: 2
Accessible Twin Room Description, photos, price, amenities
- clothes rack,
- carpeted floor,
- wardrobe/closet,
- tumble dryer (for clothes),
- baby cot/crib,
- heating
The double room is fitted with a wardrobe, tumble dryer, a carpeted floor as well as heating. The unit is furnished with 2 beds.
Room size:
Accessible Twin Room - 16 m2
Bedroom 1 – Single bed
Max persons: 2
Choose your ideal room at ibis London Excel-Docklands
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Double Sweet Room by Ibis
- Twin Room with 2 beds
- Double Room - Disability Access
- Accessible Twin Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, pets are welcome, on-site parking, private parking area, wi-fi throughout the property
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, hotel bar, café/snack bar, special dietary menus (on request), selection of wine/champagne, fresh fruit selection
Transport & getting around
secure parking garage, ev (electric vehicle) charging point, disabled-access parking
Reception & guest support
24/7 front desk, quick check-in/check-out, baggage hold, individual check-in/check-out, invoices available
Shared spaces for guests
guest lounge / tv room
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping
Business & conference facilities
business services center, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, elevator access, noise-reducing/soundproofed rooms, in-room heating, entirely non-smoking property, allocated smoking zone, full wheelchair accessibility, restroom with support rails, lowered wash basin, bathroom emergency pull cord, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
On-site parking is provided with options for private parking and a parking garage. Electric vehicle charging station is available. Accessible parking facilities are available on site.
Check-in, check-out, and payment policies
Check-inFrom 15:00 hours
Check-outUntil 12:00 hours
Children and extra bedsChildren from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are permitted, with the possibility of an additional fee.
Languages spoken
Contact methods
Important informationPlease note that this hotel does not accept bookings made using Maestro cards.
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Please note that the credit card used to book must be presented on arrival.Please inform in advance of your expected arrival time. At ibis London Excel-Docklands, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At ibis London Excel-Docklands, guests must present a valid photo ID and credit card upon check-in. Kindly note that at ibis London Excel-Docklands, all special requests are subject to availability and may incur additional charges.
At ibis London Excel-Docklands, guests under 18 may only check in if accompanied by a parent or legal guardian.
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Frequently Asked Questions (FAQ)
- Double Sweet Room by Ibis
- Twin Room with 2 beds
- Double Room - Disability Access
- Accessible Twin Room
