Very good
7.9 /10

Score from 115 reviews

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Map - Hotel Isleño - GPS: 21.257481, -86.746743
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Hotel Isleño, Isla Mujeres

★★★

Accommodation Isla Mujeres, reservation, rooms, prices, reviews, gallery, location, contact

  • Av. Francisco I. Madero 8, 77400 Isla Mujeres, Mexico - View on map
7.9 /10
Very good
Wi-Fi is available free of charge in every room of our property
Property type: Hotel
See availability
The hotel is situated 2.6 km from Dolphin Discovery Isla Mujeres and 6.5 km from National Park El Garrafón. A ferry ride to Cancun takes approximately 20 minutes.

Hotel Isleño offers a terrace for guests. Additionally, a tour desk is available on-site.

Rooms are equipped with air conditioning, a 32-inch flat-screen TV, a small fridge, a desk, towels, and linens. Each bathroom includes a shower and complimentary toiletries. The rooms feature a colonial-style design and a safe for valuables.

Located on the northern part of Isla Mujeres, Hotel Isleño provides free Wi-Fi and is just 600 meters from the beach.

Bars and restaurants can be found just one block away, serving a variety of local dishes, Mexican cuisine, and seafood, which are popular on Isla Mujeres.

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Rooms at Hotel Isleño

Standard Double Room

Room standards
  • bedside socket,
  • safe deposit box,
  • clothes rack,
  • waste bin,
  • non-feather pillow (synthetic),
  • hypoallergenic pillow,
  • mosquito net,
  • air conditioning,
  • fan,
  • wardrobe/closet,
  • tile/marble flooring,
  • work desk
Sanitary facilities
  • complimentary toiletries,
  • toilet paper,
  • private bathroom,
  • bathtub or shower,
  • shower,
  • hairdryer,
  • toilet,
  • shampoo
Property technology & media
  • cable tv channels,
  • television (tv),
  • flat-screen tv
Dining & bars
  • bottled water,
  • dining area,
  • minibar
Paid extra services
  • towels,
  • bed linen,
  • key access,
  • key card access,
  • wake-up service
Accessibility for disabled guests
  • raised toilet,
  • upper floors accessible by stairs only (to room),
  • entire unit wheelchair accessible,
  • ground floor unit
Family & entertainment
  • children's books, dvds, or music (in room),
  • board games/puzzles (in room)
Property safety & security
  • fire extinguisher (in room/apartment)
Social distancing guidelines
  • individually controlled air conditioning for room
Disinfection & cleaning procedures
  • hand sanitiser (in room)

This air-conditioned accommodation offers a safety-deposit box, a working desk, a 32-inch flat-screen TV, small fridge, and a private bathroom with shower and free toiletries. Towels and linens are also included. The room has 2 double beds.

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Amenities at Hotel Isleño

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Reception & guest support Reception & guest support

24/7 front desk, excursion booking desk, baggage hold

Shared spaces for guests Shared spaces for guests

outdoor terrace area, recreation/games lounge, rooftop sun deck, guest lounge / tv room, patio/outdoor seating

Family & entertainment Family & entertainment

selection of board games/puzzles, secure indoor play zone

Business & conference facilities Business & conference facilities

business services center, fax and photocopying services

Other property amenities Other property amenities

smoke-free rooms, spacious family rooms, entirely non-smoking property, individually controlled air conditioning, standard key entry, secure key card entry

Property safety & security Property safety & security

in-room safety deposit box, round-the-clock security personnel, cctv surveillance in public areas, readily available fire extinguishers

Security systems Security systems

staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, complimentary face masks available for guests

Social distancing guidelines Social distancing guidelines

secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay

Internet access

Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.

Guest parking

Details about parking facilities are not available.

Check-in, check-out, and payment policies

Check-in

From 15:00 Until 23:30 hours

Check-out

Until 13:00 hours

Children and extra beds

Guests must be at least 18 years old to check in. We welcome children of all ages. The property may require a deposit of 50.00 USD. Deposit payment method: cash.

Pets

Pets are not permitted.

Languages spoken
   
Contact methods
☎ telephone
@ E-mail
Important information
Please note that guests who pay with American Express are required to make a deposit via PayPal to secure their reservation (see Hotel Policies). After booking at Hotel Isleño, the property will contact you with instructions.

Please note that all guests are requested to show a valid Passport or ID along with their credit card when paying for their reservation with a credit card. Guests who cannot provide a valid ID will not be accommodated.

Location and nearby attractions

 

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Frequently Asked Questions (FAQ)

Check-in starts at 23:30 and check-out is by 13:00.
Social distancing and disinfection are enforced. Details on our website.
Prices vary by date and other factors. Please provide dates for accurate information.
Use the GPS coordinates: 21.257704, -86.749494 to reach the destination.
No, Hotel Isleño does not have a pool.
Yes, we offer fax and photocopying services for our guests.
Yes, we have a games room for our guests to enjoy.
Yes, we have an indoor play area for our younger guests.
Yes, all linens, towels, and laundry are washed in accordance with local authority guidelines.
Yes, hand sanitizer is available in guest accommodations and in key common areas throughout the property.

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