Total Hotel Score
- Avenida Trairi PREDIO, 59200-000 Santa Cruz,
Brazil - 
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Gallery HOTEL IMPERIAL: See us up close!
Highlights
Non-smoking rooms available
24/7 front desk support
Parking directly at the property
Air-conditioned public areas and rooms
Comfortable family rooms
Non-smoking rooms available24/7 front desk supportParking directly at the propertyAir-conditioned public areas and roomsComfortable family roomsEach morning, a buffet breakfast is served at the accommodation.
HOTEL IMPERIAL provides lodging in Santa Cruz. This establishment holds a 5-star rating and features room service along with a front desk that operates 24 hours a day. City views are available for guests to enjoy.
All rooms in the hotel are equipped with a flat-screen TV that includes satellite channels. Additionally, every room at HOTEL IMPERIAL is air-conditioned and has a desk.
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Rooms at HOTEL IMPERIAL
Single Room
- work desk,
- waste bin,
- hypoallergenic pillow,
- clothes rack,
- travel adapter,
- interconnecting rooms available,
- air conditioning,
- bedside socket,
- clothes drying rack,
- cleaning supplies (e.g., for kitchenette),
- iron,
- wardrobe/closet,
- tile/marble flooring,
- hypoallergenic room
- toilet paper,
- shampoo,
- bathtub or shower,
- additional toilet,
- toilet,
- hairdryer,
- complimentary toiletries
- telephone,
- video games console,
- video player,
- satellite tv channels,
- flat-screen tv,
- television (tv),
- streaming services (e.g., netflix)
- dining table,
- refrigerator,
- toaster,
- bottled water
- alarm clock,
- wake-up service,
- key access,
- wake-up call/alarm clock,
- key card access,
- towels/bed linen (extra charge if not standard),
- bed linen,
- towels
- view,
- garden view,
- city view,
- quiet street view
- upper floors accessible by stairs only (to room),
- hearing accessible features,
- roll-in shower
- smoke detector,
- fire extinguisher (in room/apartment)
- air purifier
- individually controlled air conditioning for room
- hand sanitiser (in room)
The air-conditioned single room offers a flat-screen TV with streaming services, a wardrobe, a tiled floor, video games as well as garden views. The unit provides 1 bed.
Room size:
Single Room - 16 m2
Bedroom 1 – Single bed
Max persons: 1 
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Amenities at HOTEL IMPERIAL
General property information
parking available, complimentary parking, on-site parking
Dining & bars
in-room dining service
Reception & guest support
24/7 front desk, quick check-in/check-out, individual check-in/check-out, invoices available
Other property amenities
smoke-free rooms, spacious family rooms, hypoallergenic room options, entirely non-smoking property, individually controlled air conditioning
Property safety & security
round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries
Internet access
Information regarding internet access is currently unavailable.
Guest parking
Complimentary guest parking! The property offers free on-site parking facilities.
Check-in, check-out, and payment policies
Check-inFrom 14:00 Until 00:00 hours
Check-outFrom 12:00 Until 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children from 18 years old.
PetsPets are not permitted.
Languages spoken
Contact methodsLocation and nearby attractions
Photo gallery
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