Score from 36 reviews
- Carretera Misantla Xalapa Km 1.700, 93820 Misantla,
Mexico - 
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Gallery Hotel Hacienda Prom: See us up close!
Highlights
Guest parking available
On-site restaurant
Complimentary wi-fi property-wide
Comfortable family rooms
Air-conditioned public areas and rooms
Daily room cleaning service
Guest parking availableOn-site restaurantComplimentary wi-fi property-wideComfortable family roomsAir-conditioned public areas and roomsDaily room cleaning serviceRooms at Hotel Hacienda Prom
King Room
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- air conditioning,
- tile/marble flooring,
- fan
- private bathroom,
- shampoo,
- shower,
- bathtub,
- toilet
- telephone,
- television (tv)
- bottled water
- towels,
- bed linen
Featuring a TV and telephone, this spacious room offers a private bathroom. A telephone is offered. A view of the gardens is available. Free WiFi is included.
Room size:
King Room - 30 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2 
Reviews
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Amenities at Hotel Hacienda Prom
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, breakfast served in room, take-away lunches, grocery delivery service
Transport & getting around
shuttle service (surcharge applies), secure parking garage, ev (electric vehicle) charging point, general shuttle transport
Reception & guest support
24/7 front desk, excursion booking desk, baggage hold, guest concierge services, individual check-in/check-out, invoices available
Shared spaces for guests
access to hotel garden, guest lounge / tv room, patio/outdoor seating, designated picnic spot
Family & entertainment
outdoor children's play area, selection of board games/puzzles, secure indoor play zone, children's outdoor recreation equipment
Cleanliness & housekeeping
efficient ironing service, in-room trouser press, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
On-site shops & services
convenience store/minimarket on premises
Other property amenities
smoke-free rooms, spacious family rooms, noise-reducing/soundproofed rooms, individually controlled air conditioning, allocated smoking zone, standard key entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property provides free on-site parking, including both private parking and a parking garage. Electric vehicle charging station is available.
Check-in, check-out, and payment policies
Check-inFrom 14:00 hours
Check-outUntil 13:00 hours
Children and extra bedsChildren from 0 years old pay 140.00 MXN per night using extra bed. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsLocation and nearby attractions
Photo gallery
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Frequently Asked Questions (FAQ)
- King Room
