Score from 1709 reviews
- Calle 10 Manzana 15 Entre Avenida 9 y 11, Lote 4 Colonia Centro, 77930 Bacalar,
Mexico - 
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Gallery Hotel Hacienda Bacalar: See us up close!
Highlights
Seasonal outdoor pool
Non-smoking rooms available
On-site restaurant
Airport shuttle service
Air-conditioned public areas and rooms
Sun-filled terrace
Seasonal outdoor poolNon-smoking rooms availableOn-site restaurantAirport shuttle serviceAir-conditioned public areas and roomsSun-filled terraceInside the hotel, you'll find each room equipped with a wardrobe, TV, and complimentary toiletries — everything you need for a worry-free getaway. Start your day right with a delicious American breakfast, perfect for fueling your adventures.
Located just 34 km from Chetumal International Airport, Hotel Hacienda Bacalar offers a paid airport shuttle service, making your arrival and departure a breeze. It's the perfect base for exploring all that Bacalar has to offer!
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Rooms at Hotel Hacienda Bacalar
Superior
- air conditioning,
- wardrobe/closet
- private bathroom,
- toilet paper,
- toilet,
- shower,
- complimentary toiletries,
- shampoo
- television (tv)
- bed linen,
- towels
Providing free toiletries, this double room includes a private bathroom with a shower. This double room features air conditioning, a wardrobe and a TV. The unit provides 1 bed.
Room size:
Superior - 25 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2 
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Amenities at Hotel Hacienda Bacalar
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, children's meals, fresh fruit selection
Pools, spa & wellness
tanning salon/solarium, outdoor swimming pool, year-round outdoor pool, outdoor bathing area, communal bathhouse, children's shallow end, sunbeds and beach chairs, dedicated kids' pool, main swimming pool, general swimming pool access
Transport & getting around
convenient airport shuttle, airport transfer (surcharge applies), airport meet and greet / pick up, convenient airport drop off
Reception & guest support
excursion booking desk, baggage hold, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, rooftop sun deck, patio/outdoor seating
Family & entertainment
selection of board games/puzzles
Cleanliness & housekeeping
regular daily housekeeping
Other property amenities
smoke-free rooms, spacious family rooms, entirely non-smoking property, individually controlled air conditioning
Property safety & security
cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible
Social distancing guidelines
strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.
Guest parking
Details about parking facilities are not available.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 23:30 hours
Check-outFrom 07:00 Until 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationIf the room has not been prepaid and the guest does not arrives before 17:00 the booking will be cancelled.
Location and nearby attractions
Photo gallery
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Frequently Asked Questions (FAQ)
- Superior
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