Superb
9.8 /10

Score from 65 reviews

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Hotel El Portón, Tenancingo de Degollado

Accommodation Tenancingo de Degollado, reservation, rooms, prices, reviews, gallery, location, contact

  • Carr. Tenancingo - Tenería km 3.5, Col. Tenería, 52400 Tenancingo de Degollado, Mexico - View on map
9.8 /10
Superb
Free parking on site
Wi-Fi is available free of charge in every room of our property
Property type: Hotel
See availability
Nestled in the heart of Tenancingo de Degollado, Hotel El Portón is a cozy retreat housed in a charming building from 2002. The hotel boasts a lovely garden and offers comfortable guestrooms equipped with complimentary WiFi, perfect for those who want to stay connected. Guests will appreciate the convenience of free private parking right on site, along with the option of a paid shuttle service to the airport.

Each room comes with its own private bathroom, along with free toiletries for your convenience. Some rooms even offer delightful views of the garden, making your stay even more enjoyable.

The friendly reception staff are available 24/7, ready to assist you in English or Spanish, ensuring a smooth and pleasant experience. Plus, if you’re flying in, Lic. Adolfo López Mateos International Airport is just 55 km away, making it easy to access this hidden gem.

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Rooms at Hotel El Portón

Double Room

Room standards
  • iron,
  • waste bin,
  • work desk
Sanitary facilities
  • private bathroom,
  • shampoo,
  • complimentary toiletries,
  • toilet paper
Property technology & media
  • cable tv channels,
  • pay-per-view channels
Dining & bars
  • bottled water
Paid extra services
  • bed linen,
  • towels
Location & local attractions
  • garden view
Accessibility for disabled guests
  • entire unit wheelchair accessible,
  • ground floor unit,
  • upper floors accessible by stairs only (to room),
  • raised toilet

The double room has garden views. The unit is furnished with 2 beds.

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Amenities at Hotel El Portón

General property information General property information

parking available, complimentary parking, on-site parking, private parking area

On-site activities & leisure On-site activities & leisure

hiking trails accessible, guided walking tours

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars Dining & bars

fresh fruit selection

Transport & getting around Transport & getting around

convenient airport shuttle, on-site car rental, airport transfer (surcharge applies), secure parking garage, airport meet and greet / pick up, convenient airport drop off

Reception & guest support Reception & guest support

24/7 front desk, currency exchange service, baggage hold

Shared spaces for guests Shared spaces for guests

access to hotel garden, on-site chapel or shrine, patio/outdoor seating, designated picnic spot

Cleanliness & housekeeping Cleanliness & housekeeping

guest laundry service

Other property amenities Other property amenities

smoke-free rooms, entirely non-smoking property

Property safety & security Property safety & security

cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers

Security systems Security systems

staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, complimentary face masks available for guests

Social distancing guidelines Social distancing guidelines

seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay

Food & drink safety Food & drink safety

safe physical distancing in dining spaces, all dining ware (plates, cutlery, glasses) fully sanitised

Internet access

Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.

Guest parking

Complimentary guest parking! The property provides free on-site parking, including both private parking and a parking garage.

Check-in, check-out, and payment policies

Check-in

From 15:00 Until 21:00 hours

Check-out

From 11:30 Until 12:00 hours

Children and extra beds

Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets

Pets are not permitted.

Languages spoken
   
Contact methods
☎ telephone
@ E-mail
Important information
The property’s reception opening hours are:
– Monday to Friday: 15h until 21h
– Saturday: 15h until 22h
– Sunday: 15h until 21hPlease inform in advance of your expected arrival time. At Hotel El Portón, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Hotel El Portón, payment by bank transfer prior to arrival is mandatory. After booking at Hotel El Portón, the property will contact you with further instructions.
At Hotel El Portón, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hotel El Portón, all special requests are subject to availability and may incur additional charges.
At Hotel El Portón, guests under 18 may only check in if accompanied by a parent or legal guardian.
In case of early departure, Hotel El Portón will charge the full amount for your stay.
At Hotel El Portón, hen, stag, or similar parties are not accepted.

Location and nearby attractions

 

Photo gallery

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Frequently Asked Questions (FAQ)

Check-in starts at 21:00 and check-out is by 12:00.
Yes, there is parking for guests, ensuring convenience and safety.
Yes, guests have access to the Internet.
Prices vary by date and other factors. Please provide dates for accurate information.
Yes, Hotel El Portón offers airport transfer.
Yes, a laundry service is available for all of our guests.
Yes, we provide all of our guests with Internet access.
Yes, tables in our dining areas are spaced out to ensure proper social distancing.
Yes, hand sanitizer is available in guest accommodations and in key common areas throughout the property.
Yes, for our guests' safety and convenience, we offer a contactless check-in and check-out process.
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