Score from 986 reviews
- Calle 7 Oriente y 1 Sur, Colonia Sector Reforma, 71980 Puerto Escondido,
Mexico - 
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Gallery Hotel Caracol Plaza: See us up close!
Highlights
Modern fitness centre
Daily room cleaning service
Air-conditioned public areas and rooms
24/7 front desk support
On-site restaurant
Swimming pool complex
Modern fitness centreDaily room cleaning serviceAir-conditioned public areas and rooms24/7 front desk supportOn-site restaurantSwimming pool complexHotel Caracol Plaza is situated in the charming seaside town of Puerto Escondido, a popular surfing destination. The Chacahua Lagoons National Park is a 45-minute drive away. Free parking is offered on site.
Built in a typical Mexican style, this luxury resort has a central sun terrace with tropical palm trees. Rooms have stylish décor and most offer views over the mountains or the sea.
Traditional and international dishes are served in the elegant restaurant, which has a large covered terrace and sea views. You can also enjoy a cocktail in the cellar bar.
We provide rooms without smoking, suited for guests looking for an environment that fosters health and cleanliness. We can provide a VAT invoice for your company upon request. Pause and cherish the tranquility. With their tranquil views, our rooms are a true sanctuary. You can expect to find a generous amount of toilet paper in the bathroom facilities. Reserve your stay and indulge in the comfort of having free parking access. Benefit from reliable internet with our free, high-speed WiFi available throughout. Our spacious rooms for four feature a snug setting perfect for both family outings and group retreats. Confirm your accommodation with our online reservation system. Explore SleepZon.com for rich property details, gallery viewings, and previous guest experiences.
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Rooms at Hotel Caracol Plaza
Standard Room with Sea View
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- pool towels (in room),
- air conditioning,
- bedside socket,
- tile/marble flooring,
- fan,
- wardrobe/closet,
- work desk,
- safe deposit box,
- extra-long beds (over 2 metres),
- cleaning supplies (e.g., for kitchenette),
- private shallow end/paddling pool (with room/suite)
- shower,
- toilet paper,
- private bathroom,
- conditioner,
- toilet,
- hairdryer,
- complimentary toiletries,
- body soap,
- shampoo
- laptop-sized safe
- bottled water
- towels/bed linen (extra charge if not standard),
- wake-up call/alarm clock,
- key access,
- towels,
- wake-up service,
- bed linen
- pool view,
- sea view,
- city view,
- patio,
- garden view,
- balcony,
- view
- individually controlled air conditioning for room
This air-conditioned room includes a private balcony with sea views. The safe is large enough for a laptop.
Room size:
Standard Room with Sea View - 25 m2
Bedroom 1 – Double bed
Max persons: 4 
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Amenities at Hotel Caracol Plaza
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, barbecue facilities, take-away lunches, café/snack bar, special dietary menus (on request), children's meals, selection of wine/champagne, fresh fruit selection
Pools, spa & wellness
gym/fitness studio, tanning salon/solarium, outdoor swimming pool, year-round outdoor pool, poolside bar service, children's shallow end, sunbeds and beach chairs, shade umbrellas, fitness activities, dedicated kids' pool, main swimming pool, general swimming pool access
Transport & getting around
disabled-access parking
Reception & guest support
24/7 front desk, quick check-in/check-out, excursion booking desk, baggage hold, invoices available
Shared spaces for guests
access to hotel garden, rooftop sun deck
Family & entertainment
outdoor children's play area
Cleanliness & housekeeping
in-room trouser press, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center
Other property amenities
smoke-free rooms, accessible guest facilities, elevator access, hypoallergenic room options, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, full wheelchair accessibility, restroom with support rails, secure key card entry
Property safety & security
in-room safety deposit box, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, complimentary face masks available for guests
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The facility offers free on-site parking with dedicated private and accessible parking areas.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 15:00 hours
Check-outFrom 12:00 Until 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsLocation and nearby attractions
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