Score from 46 reviews
- México Hotel 28, 77509 Cancún,
Mexico - 
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Gallery Hotel 28 Cancun: See us up close!
Highlights
Stylish bar and lounge
Complimentary guest parking
Entirely smoke-free property
On-site restaurant
Daily room cleaning service
Air-conditioned public areas and rooms
Stylish bar and loungeComplimentary guest parkingEntirely smoke-free propertyOn-site restaurantDaily room cleaning serviceAir-conditioned public areas and roomsThe accommodations consist of air-conditioned rooms equipped with a wardrobe, coffee machine, safety deposit box, flat-screen TV, patio, and a private bathroom featuring a shower.
Nearby attractions include Cancun Bus Station, Cristo Rey Church, and Cancun Culture Center. The property is 18 km from Cancún International Airport, with a paid airport shuttle service available.
The reception operates 24/7, with staff fluent in both English and Spanish, providing assistance at all times.
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Rooms at Hotel 28 Cancun
Deluxe Double Studio
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- sofa,
- work desk,
- travel adapter,
- safe deposit box,
- hypoallergenic pillow,
- seating area,
- wardrobe/closet,
- pool towels (in room),
- iron,
- private entrance,
- sofa bed,
- ironing facilities (iron and ironing board),
- air conditioning,
- bedside socket,
- cleaning supplies (e.g., for kitchenette)
- conditioner,
- shower,
- shampoo,
- private bathroom,
- toilet paper,
- complimentary toiletries,
- toilet,
- body soap
- portable wi-fi hotspot,
- flat-screen tv,
- streaming services (e.g., netflix),
- television (tv)
- refrigerator,
- coffee machine,
- kitchenette,
- outdoor furniture (on balcony/patio),
- dining table,
- wine glasses,
- dining area,
- outdoor dining area (on balcony/patio),
- bottled water,
- minibar,
- full kitchen,
- tea and coffee making facilities,
- kitchenware,
- microwave
- bed linen,
- towels,
- key card access
- courtyard view,
- pool view,
- view
- upper floors accessible by stairs only (to room),
- ground floor unit
- smoke detector
- individually controlled air conditioning for room
- hand sanitiser (in room)
Boasting a private entrance, this air-conditioned suite includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower. In the kitchen, guests will find a refrigerator, kitchenware and a microwave. The suite offers a minibar, a tea and coffee maker, a seating area, a flat-screen TV with streaming services, as well as pool views. The unit is furnished with 3 beds.
Room size:
Deluxe Double Studio - 50 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Bedroom 2 – Extra-large double bed (Super-king size)
Max persons: 4 
Reviews
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Amenities at Hotel 28 Cancun
General property information
parking available, complimentary parking, on-site parking, private parking area
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, hotel bar, café/snack bar, on-site coffee shop
Pools, spa & wellness
outdoor swimming pool, year-round outdoor pool, poolside bar service, children's shallow end, sunbeds and beach chairs, dedicated kids' pool, main swimming pool, general swimming pool access
Transport & getting around
convenient airport shuttle, shuttle service (surcharge applies), airport transfer (surcharge applies), airport meet and greet / pick up, convenient airport drop off, general shuttle transport
Reception & guest support
excursion booking desk, individual check-in/check-out, invoices available
Shared spaces for guests
outdoor terrace area, guest lounge / tv room, patio/outdoor seating
Cleanliness & housekeeping
regular daily housekeeping
Other property amenities
smoke-free rooms, spacious family rooms, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a dedicated private parking area.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 23:00 hours
Check-outFrom 12:00 Until 13:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationPlease inform in advance of your expected arrival time. At Hotel 28 Cancun, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Hotel 28 Cancun, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hotel 28 Cancun, all special requests are subject to availability and may incur additional charges.
At Hotel 28 Cancun, guests under 18 may only check in if accompanied by a parent or legal guardian.
Location and nearby attractions
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