Superb
9.1 /10

Score from 298 reviews

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Map - Hostal Graciela - GPS: -39.277679, -71.974661
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Hostal Graciela, Pucón

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Accommodation Pucón, reservation, rooms, prices, reviews, gallery, location, contact

  • Rolando Matus 521, 4920000 Pucón, Chile - View on map
9.1 /10
Superb
Free parking on site
Wi-Fi is available free of charge in every room of our property
Property type: Guest house
See availability
Hostal Graciela provides a shared lounge, a terrace, and luggage storage facilities. Guests can take advantage of complimentary parking and daily housekeeping services.

The establishment is situated just 50 meters from the center of Pucón, with Enjoy Casino located three blocks away and Playa Grande Beach four blocks away. Free WiFi is available throughout the property.

The bus station is a short five-minute walk from the hostal. Villarrica Volcano and Lake Caburgua are approximately 12 kilometers from the location, while the city of Villarrica is a 25-minute drive. Manquehue Airport is 80 kilometers from the property.

Each room is equipped with a private bathroom, cable TV, bed linens, and towels. A breakfast is served daily.

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Rooms at Hostal Graciela

Double Room with Private Bathroom

Room standards
  • clothes rack,
  • hypoallergenic pillow,
  • non-feather pillow (synthetic),
  • waste bin,
  • soundproofed rooms,
  • heating,
  • bedside socket,
  • safe deposit box,
  • extra-long beds (over 2 metres),
  • hardwood/parquet flooring,
  • wardrobe/closet,
  • cleaning supplies (e.g., for kitchenette)
Sanitary facilities
  • complimentary toiletries,
  • bathtub,
  • bathtub or shower,
  • hairdryer,
  • conditioner,
  • shower,
  • toilet,
  • body soap,
  • private bathroom,
  • shampoo,
  • toilet paper
Property technology & media
  • television (tv),
  • flat-screen tv,
  • cable tv channels
Dining & bars
  • electric kettle,
  • oven,
  • coffee machine,
  • wine glasses,
  • refrigerator,
  • microwave,
  • kitchenette,
  • dining area,
  • tea and coffee making facilities,
  • full kitchen,
  • kitchenware,
  • toaster
Paid extra services
  • towels,
  • bed linen,
  • key access
Accessibility for disabled guests
  • hearing accessible features,
  • ground floor unit,
  • upper floors accessible by stairs only (to room)
Property safety & security
  • fire extinguisher (in room/apartment)
Disinfection & cleaning procedures
  • hand sanitiser (in room)

This room features a double bed and a private bathroom.

Reviews

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Amenities at Hostal Graciela

General property information General property information

parking available, complimentary parking, wi-fi throughout the property

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars Dining & bars

in-room dining service

Transport & getting around Transport & getting around

convenient airport shuttle, shuttle service (surcharge applies), airport transfer (surcharge applies), on-street parking, general shuttle transport

Reception & guest support Reception & guest support

24/7 front desk, quick check-in/check-out, excursion booking desk, baggage hold, guest concierge services, individual check-in/check-out, secure lockers, invoices available

Shared spaces for guests Shared spaces for guests

outdoor terrace area, communal kitchen facilities, guest lounge / tv room, patio/outdoor seating

Cleanliness & housekeeping Cleanliness & housekeeping

guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping

Business & conference facilities Business & conference facilities

fax and photocopying services

Other property amenities Other property amenities

smoke-free rooms, accessible guest facilities, spacious family rooms, noise-reducing/soundproofed rooms, in-room heating, entirely non-smoking property, allocated smoking zone, full wheelchair accessibility, standard key entry

Property safety & security Property safety & security

round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers

Security systems Security systems

staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests

Social distancing guidelines Social distancing guidelines

seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay

Food & drink safety Food & drink safety

safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries

Internet access

Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.

Guest parking

Complimentary guest parking! The facility offers free parking, with street parking options available.

Check-in, check-out, and payment policies

Check-in

From 15:00 Until 17:00 hours

Check-out

Until 11:00 hours

Children and extra beds

Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets

Pets are not permitted.

Languages spoken
 
Contact methods
☎ telephone
@ E-mail
Important information
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

This exception applies to those who pay by credit card in US dollars or cash US dollars.

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Guests are required to provide a valid identification document upon check-in.Please inform in advance of your expected arrival time. At Hostal Graciela, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Hostal Graciela, hen, stag, or similar parties are not accepted.

Location and nearby attractions

 

Photo gallery

Guest reviews of Hostal Graciela

Check guest reviews about Hostal Graciela
All reviews in one place!

10/10
Nice place in Pucón, central location. Staff friendly and helpful, especially Ingrid. Room clean, serviced daily. Sleep good. Breakfast top class every morning. Close to bus station and town center. Kitchen available, fridge for food. WiFi fast, bed comfy, hot shower always on. Would stay again for sure

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Frequently Asked Questions (FAQ)

Check-in starts at 17:00 and check-out is by 11:00.
Yes, guests have access to the Internet.
Prices vary by date and other factors. Please provide dates for accurate information.
We offer various accommodation options depending on availability. Please check our website for more details.

  • Double Room with Private Bathroom
The property is not fully adapted for children, but is welcoming to all.
Yes, we offer a luggage storage facility for our guests.
Yes, our outdoor areas are equipped with comfortable furniture for you to relax.
Of course, for our guests' safety, all rooms are equipped with smoke alarms.
Yes, the exterior of our property is also under CCTV surveillance.
Yes, we offer the option to have meals delivered directly to your accommodation.

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