Very good
8.1 /10

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Map - Holiday Inn Knoxville N - Merchant Drive by IHG - GPS: 36.011556, -83.977278
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Holiday Inn Knoxville N - Merchant Drive by IHG, Knoxville

★★★ Reviews, photos, room rates, address, contact
  • 5634 Merchants Center Boulevard, 37912 Knoxville, United States - View on map
8.1 /10
Very good
Free parking on site
Wi-Fi is available free of charge in every room of our property
Property type: Hotel
See availability
All rooms feature microwaves, refrigerators and coffee machines. All rooms are non-smoking. This is a pet-friendly hotel; a stay fee is required. What amenities does the hotel offer? We are pleased to inform you that all rooms include spacious work areas and telephones with voice mail. This Knoxville, TN hotel also provides business travelers with access to copy and fax services. What additional features does the hotel have? Our guests can enjoy a business center and meeting space that accommodates most events and business functions. Superior hotel features include free high-speed Internet access and free local calls. Holiday Inn Knoxville N - Merchant Drive is close to area sports venues and home to many baseball, football, track, basketball, swimming, rowing and other sports teams. What attractions are nearby? This Knoxville, TN hotel is only four miles from the University of Tennessee with the famous Neyland Stadium, home of the Tennessee Volunteers football team, and the Women's Basketball Hall of Fame. The Museum of Appalachia and McGhee Tyson Airport are just minutes from the hotel. How many dining options are in the area? More than fifty restaurants and cocktail lounges are located in the surrounding area. Popular area attractions include Dollywood amusement park, Gatlinburg, Great Smoky Mountains and American Museum of Science & Energy.
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Important information

At Holiday Inn Knoxville N - Merchant Drive by IHG, you must present a valid photo ID and credit card upon check-in.

Up to 4 children, 11 years or younger, can eat for free at the onsite restaurant.At Holiday Inn Knoxville N - Merchant Drive by IHG, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Holiday Inn Knoxville N - Merchant Drive by IHG, all special requests are subject to availability and may incur additional charges.

Room Types

Premium King Room Description, photos, price, amenities

See photos of the Premium King Room
Room standards
  • sofa bed,
  • heating,
  • seating area,
  • air conditioning,
  • sofa,
  • clothes rack,
  • pool towels (in room),
  • feather pillow,
  • iron,
  • interconnecting rooms available,
  • wardrobe/closet,
  • waste bin,
  • work desk,
  • carpeted floor
Sanitary facilities
  • shower,
  • conditioner,
  • private bathroom,
  • hairdryer,
  • toilet,
  • body soap,
  • complimentary toiletries,
  • toilet paper,
  • bathtub or shower,
  • shampoo
Property technology & media
  • flat-screen tv,
  • telephone,
  • satellite tv channels,
  • television (tv),
  • cable tv channels
Dining & bars
  • tea and coffee making facilities,
  • coffee machine,
  • refrigerator,
  • microwave
Paid extra services
  • bed linen,
  • wake-up call/alarm clock,
  • alarm clock,
  • towels,
  • wake-up service,
  • key card access,
  • lockers (in shared rooms/hostels),
  • key access
Accessibility for disabled guests
  • walk-in shower (no step)
Property safety & security
  • smoke detector,
  • fire extinguisher (in room/apartment)

This room has a flat-screen TV, tea/coffee maker and microwave.

Standard Room with Two Queen Beds Description, photos, price, amenities

See photos of the Standard Room with Two Queen Beds
Room standards
  • pool towels (in room),
  • sofa bed,
  • clothes rack,
  • wardrobe/closet,
  • interconnecting rooms available,
  • work desk,
  • iron,
  • heating,
  • feather pillow,
  • waste bin,
  • seating area,
  • carpeted floor,
  • air conditioning
Sanitary facilities
  • bathtub or shower,
  • conditioner,
  • body soap,
  • toilet,
  • hairdryer,
  • bathtub,
  • complimentary toiletries,
  • shampoo,
  • toilet paper,
  • shower,
  • private bathroom
Property technology & media
  • television (tv),
  • flat-screen tv,
  • satellite tv channels,
  • telephone,
  • cable tv channels
Dining & bars
  • tea and coffee making facilities,
  • refrigerator,
  • microwave,
  • coffee machine
Paid extra services
  • towels,
  • key card access,
  • bed linen,
  • lockers (in shared rooms/hostels),
  • wake-up service,
  • key access,
  • wake-up call/alarm clock,
  • alarm clock
Property safety & security
  • smoke detector,
  • fire extinguisher (in room/apartment)

This room features a microwave, tea/coffee maker and seating area.

Deluxe Twin Room - Hearing Accessible Description, photos, price, amenities

See photos of the Deluxe Twin Room - Hearing Accessible
Room standards
  • sofa bed,
  • carpeted floor,
  • waste bin,
  • seating area,
  • feather pillow,
  • work desk,
  • iron,
  • pool towels (in room),
  • clothes rack,
  • air conditioning,
  • wardrobe/closet,
  • heating
Sanitary facilities
  • hairdryer,
  • toilet,
  • body soap,
  • complimentary toiletries,
  • bathtub,
  • toilet paper,
  • shower,
  • private bathroom,
  • shampoo,
  • conditioner,
  • bathtub or shower
Property technology & media
  • television (tv),
  • cable tv channels,
  • flat-screen tv,
  • satellite tv channels,
  • telephone
Dining & bars
  • refrigerator,
  • microwave,
  • coffee machine,
  • tea and coffee making facilities
Paid extra services
  • alarm clock,
  • wake-up service,
  • bed linen,
  • towels,
  • wake-up call/alarm clock,
  • key access,
  • lockers (in shared rooms/hostels),
  • key card access
Accessibility for disabled guests
  • hearing accessible features
Property safety & security
  • fire extinguisher (in room/apartment),
  • smoke detector

This room has a tea/coffee maker, cable TV and air conditioning.

Standard Room Description, photos, price, amenities

See photos of the Standard Room
Room standards
  • waste bin,
  • wardrobe/closet,
  • air conditioning,
  • feather pillow,
  • heating,
  • work desk,
  • seating area,
  • iron,
  • pool towels (in room),
  • sofa bed,
  • carpeted floor,
  • clothes rack
Sanitary facilities
  • bathtub or shower,
  • toilet,
  • body soap,
  • private bathroom,
  • complimentary toiletries,
  • shampoo,
  • conditioner,
  • shower,
  • toilet paper,
  • hairdryer
Property technology & media
  • cable tv channels,
  • telephone,
  • flat-screen tv,
  • television (tv),
  • satellite tv channels
Dining & bars
  • microwave,
  • tea and coffee making facilities,
  • refrigerator,
  • coffee machine
Paid extra services
  • key access,
  • alarm clock,
  • towels,
  • bed linen,
  • key card access,
  • lockers (in shared rooms/hostels),
  • wake-up service,
  • wake-up call/alarm clock
Property safety & security
  • smoke detector,
  • fire extinguisher (in room/apartment)

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit provides 1 bed.

King Room - Hearing Accessible - Non-Smoking Description, photos, price, amenities

See photos of the King Room - Hearing Accessible - Non-Smoking
Room standards
  • feather pillow,
  • clothes rack,
  • iron,
  • pool towels (in room),
  • air conditioning,
  • waste bin,
  • carpeted floor,
  • seating area,
  • heating,
  • work desk,
  • sofa bed,
  • wardrobe/closet
Sanitary facilities
  • hairdryer,
  • complimentary toiletries,
  • toilet,
  • private bathroom,
  • conditioner,
  • toilet paper,
  • body soap,
  • shower,
  • shampoo,
  • bathtub or shower
Property technology & media
  • telephone,
  • cable tv channels,
  • satellite tv channels,
  • television (tv),
  • flat-screen tv
Dining & bars
  • tea and coffee making facilities,
  • refrigerator,
  • coffee machine,
  • microwave
Paid extra services
  • alarm clock,
  • wake-up call/alarm clock,
  • wake-up service,
  • towels,
  • bed linen,
  • key access,
  • lockers (in shared rooms/hostels),
  • key card access
Accessibility for disabled guests
  • hearing accessible features,
  • roll-in shower
Property safety & security
  • smoke detector,
  • fire extinguisher (in room/apartment)

This room has a satellite TV, air conditioning and microwave.

Standard King Room Description, photos, price, amenities

See photos of the Standard King Room
Room standards
  • carpeted floor,
  • waste bin,
  • air conditioning,
  • heating,
  • seating area,
  • pool towels (in room),
  • feather pillow,
  • wardrobe/closet,
  • clothes rack,
  • iron,
  • sofa bed,
  • work desk
Sanitary facilities
  • toilet,
  • conditioner,
  • shower,
  • private bathroom,
  • body soap,
  • complimentary toiletries,
  • toilet paper,
  • shampoo,
  • bathtub or shower,
  • hairdryer
Property technology & media
  • satellite tv channels,
  • flat-screen tv,
  • television (tv),
  • telephone,
  • cable tv channels
Dining & bars
  • tea and coffee making facilities,
  • refrigerator,
  • coffee machine,
  • microwave
Paid extra services
  • lockers (in shared rooms/hostels),
  • key access,
  • key card access,
  • bed linen,
  • towels,
  • alarm clock,
  • wake-up call/alarm clock,
  • wake-up service
Accessibility for disabled guests
  • walk-in shower (no step)
Property safety & security
  • smoke detector,
  • fire extinguisher (in room/apartment)

This room features a microwave, air conditioning and tea/coffee maker.

King Room - Disability Access Description, photos, price, amenities

See photos of the King Room - Disability Access
Room standards
  • heating,
  • air conditioning,
  • pool towels (in room),
  • waste bin,
  • work desk,
  • carpeted floor,
  • feather pillow,
  • iron,
  • wardrobe/closet
Sanitary facilities
  • toilet,
  • shampoo,
  • conditioner,
  • shower,
  • body soap,
  • private bathroom,
  • hairdryer,
  • complimentary toiletries,
  • bathtub or shower
Property technology & media
  • satellite tv channels,
  • telephone,
  • television (tv),
  • cable tv channels,
  • flat-screen tv
Dining & bars
  • refrigerator,
  • microwave,
  • tea and coffee making facilities,
  • coffee machine
Paid extra services
  • alarm clock,
  • bed linen,
  • lockers (in shared rooms/hostels),
  • wake-up call/alarm clock,
  • towels,
  • wake-up service,
  • key access,
  • key card access
Accessibility for disabled guests
  • lowered sink,
  • toilet with grab rails,
  • adapted bathtub
Property safety & security
  • smoke detector,
  • fire extinguisher (in room/apartment)

This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit provides 1 bed.

King Room - Disability Access Description, photos, price, amenities

See photos of the King Room - Disability Access
Room standards
  • feather pillow,
  • work desk,
  • carpeted floor,
  • air conditioning,
  • iron,
  • waste bin,
  • wardrobe/closet,
  • pool towels (in room),
  • heating
Sanitary facilities
  • toilet,
  • private bathroom,
  • hairdryer,
  • shower,
  • body soap,
  • shampoo,
  • conditioner,
  • complimentary toiletries,
  • bathtub or shower
Property technology & media
  • satellite tv channels,
  • flat-screen tv,
  • television (tv),
  • cable tv channels,
  • telephone
Dining & bars
  • microwave,
  • refrigerator,
  • tea and coffee making facilities,
  • coffee machine
Paid extra services
  • key access,
  • wake-up call/alarm clock,
  • alarm clock,
  • bed linen,
  • lockers (in shared rooms/hostels),
  • towels,
  • wake-up service,
  • key card access
Accessibility for disabled guests
  • toilet with grab rails,
  • lowered sink,
  • adapted bathtub
Property safety & security
  • fire extinguisher (in room/apartment),
  • smoke detector

This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit provides 1 bed.

Standard King Room - Accessible Description, photos, price, amenities

See photos of the Standard King Room - Accessible
Room standards
  • waste bin,
  • wardrobe/closet,
  • work desk,
  • heating,
  • pool towels (in room),
  • air conditioning,
  • carpeted floor,
  • feather pillow,
  • iron
Sanitary facilities
  • conditioner,
  • private bathroom,
  • shampoo,
  • toilet,
  • hairdryer,
  • complimentary toiletries,
  • body soap,
  • shower,
  • bathtub or shower
Property technology & media
  • satellite tv channels,
  • flat-screen tv,
  • television (tv),
  • telephone,
  • cable tv channels
Dining & bars
  • coffee machine,
  • tea and coffee making facilities,
  • refrigerator,
  • microwave
Paid extra services
  • wake-up call/alarm clock,
  • towels,
  • lockers (in shared rooms/hostels),
  • bed linen,
  • key card access,
  • wake-up service,
  • alarm clock,
  • key access
Accessibility for disabled guests
  • hearing accessible features
Property safety & security
  • smoke detector,
  • fire extinguisher (in room/apartment)

This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit provides 1 bed.

Standard Queen Room with Two Queen Beds and Tub - Accessible Description, photos, price, amenities

See photos of the Standard Queen Room with Two Queen Beds and Tub - Accessible
Room standards
  • carpeted floor,
  • work desk,
  • air conditioning,
  • heating,
  • feather pillow,
  • pool towels (in room),
  • wardrobe/closet,
  • iron,
  • waste bin
Sanitary facilities
  • complimentary toiletries,
  • shower,
  • conditioner,
  • body soap,
  • toilet,
  • shampoo,
  • hairdryer,
  • bathtub or shower,
  • private bathroom
Property technology & media
  • telephone,
  • satellite tv channels,
  • flat-screen tv,
  • television (tv),
  • cable tv channels
Dining & bars
  • coffee machine,
  • tea and coffee making facilities,
  • refrigerator,
  • microwave
Paid extra services
  • lockers (in shared rooms/hostels),
  • key access,
  • bed linen,
  • key card access,
  • alarm clock,
  • wake-up call/alarm clock,
  • towels,
  • wake-up service
Property safety & security
  • smoke detector,
  • fire extinguisher (in room/apartment)

This air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit is furnished with 2 beds.

Choose your ideal room at Holiday Inn Knoxville N - Merchant Drive by IHG

Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:

  • Premium King Room
  • Standard Room with Two Queen Beds
  • Deluxe Twin Room - Hearing Accessible
  • Standard Room
  • King Room - Hearing Accessible - Non-Smoking
  • Standard King Room
  • King Room - Disability Access
  • King Room - Disability Access
  • Standard King Room - Accessible
  • Standard Queen Room with Two Queen Beds and Tub - Accessible

Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.

Check availability and prices

Reviews

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Reviews will help you better prepare for a pleasant stay!

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Facilities and services

General property information General property information

parking available, pets are welcome, complimentary parking, on-site parking, wi-fi throughout the property

On-site activities & leisure On-site activities & leisure

bar happy hour

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars Dining & bars

on-site restaurant, in-room dining service, hotel bar, breakfast served in room, café/snack bar, special dietary menus (on request), beverage vending machine, snack vending machine, children's meals, child-friendly buffet, selection of wine/champagne, fresh fruit selection

Pools, spa & wellness Pools, spa & wellness

gym/fitness studio, outdoor swimming pool, seasonal outdoor pool, children's shallow end, spa relaxation lounge, fitness activities, main swimming pool, general swimming pool access

Transport & getting around Transport & getting around

disabled-access parking

Reception & guest support Reception & guest support

24/7 front desk

Shared spaces for guests Shared spaces for guests

guest lounge / tv room, patio/outdoor seating

Cleanliness & housekeeping Cleanliness & housekeeping

guest laundry service, regular daily housekeeping

Business & conference facilities Business & conference facilities

conference and banquet facilities, business services center, fax and photocopying services

On-site shops & services On-site shops & services

convenience store/minimarket on premises

Other property amenities Other property amenities

smoke-free rooms, accessible guest facilities, elevator access, in-room heating, entirely non-smoking property, individually controlled air conditioning, exclusively for adults, standard key entry, secure key card entry

Property safety & security Property safety & security

in-room safety deposit box, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers

Security systems Security systems

staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible

Social distancing guidelines Social distancing guidelines

secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, option to decline room cleaning services during stay

Food & drink safety Food & drink safety

safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers

Internet access

Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.

Guest parking

Complimentary guest parking! Free on-site parking is available, including facilities for accessible parking.

Check availability and prices

Check-in, check-out, and payment policies

Check-in

From 15:00 hours

Check-out

Until 12:00 hours

Children and extra beds

Guests must be at least 21 years old to check in. We welcome children of all ages.

Pets

Pets are not permitted.

Languages spoken
 
Contact methods
☎ telephone
@ E-mail

Map

 

Photo gallery

Guest reviews

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Frequently Asked Questions (FAQ)

Yes, there is parking for guests, ensuring convenience and safety.
Yes, guests have access to the Internet.
Prices vary by date and other factors. Please provide dates for accurate information.
Yes, Holiday Inn Knoxville N - Merchant Drive by IHG has a pool.
Yes, the property offers various dining options. See the Amenities tab.
Yes, we have reserved parking spaces adapted for guests with disabilities.
Yes, our property provides facilities for guests with disabilities.
Yes, Wi-Fi is available throughout the property.
Yes, there is a swimming pool on the property.
Yes, all dishes, glassware, and cutlery are thoroughly washed and disinfected at high temperatures after each use.
Check availability and prices