Garden & City Cauterets Balneo 3★
- Avenue Général Leclerc, 65112 Cauterets,
France - 
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Property and Surroundings - Garden & City Cauterets Balneo
Garden & City Cauterets Balneo – General Info
Our property is located in the heart of the spa town of Cauterets, at the gateway to the Pyrenees National Park. This is an exotic place where you can enjoy a natural and preserved environment in summer and winter. Thanks to its typical 19th century buildings, the town of Cauterets has a rich historical heritage. The central location of our residence will allow you to quickly access the thermal centre (10 minutes on foot) and the ski lifts of the ski resort (5 minutes on foot).The residence has a balneo of 400m². An indoor complex including: a swimming pool, a sauna, a hammam, a sensory corridor and an ice fountain. The hotel has its own bar and restaurant where you can enjoy the local gastronomy, served as an all-you-can-eat buffet, during your breakfasts and dinners. A children's playground and a covered car park complete our services to make your stay more enjoyable. Most of our accommodations are equipped with a kitchenette to facilitate the organization of your days and preserve a total independence. Comfortable and functional, they are suitable for individuals, couples, friends or families.
Property Highlights
Pool for swimming
Round-the-clock reception
Car park
Complimentary WiFi
Smoke-free rooms
Housekeeping services daily
Plan a serene getaway with us – secure your booking on our website for an unforgettable stay.
Rooms: 94Choose Dates
Choose a Room
Double Room
View room details- Carpet flooring,
- Infant beds,
- Work desk,
- Garbage bins,
- Clothing storage or cupboard,
- Indoor heating
- Bathroom tissue,
- Hair cleanser,
- Shower facilities,
- Restroom,
- Body wash,
- Ensuite bathroom
- Television with flat screen,
- Television
- Tea and Coffee making facilities,
- Kettle for hot water
- Bed linens,
- Bath towels,
- Storage lockers
- Outdoor terrace
- Window in room
- Elevator access,
- Top levels reachable by lift
- Fire alarm
The room has a double bed (140*190 or 160*200), a shower room and WC. Television, hot drinks and kettle. Private balcony. Daily launderette.
Size: 19 m2
Bedroom 1 - Double bed
Number of guests: 2 
Studio (2 Adults)
Expand detailsThis studio is entirely equipped with a sofa bed for 2 guests, a kitchenette, a dining table, a TV and a private bathroom with a bath and a toilet. Some studios include a balcony.
Size: 19 m2
Bedroom 1 - Double bed
Number of guests: 2
Apartment 8-10 people
More informationPlease note that the apartment sleeping configuration can be one of the following: - living room with a sofa bed for 2 guests, 2 bedrooms with a double bed, 2 sleeping areas with bunk beds separated by a sliding door - living room with a sofa, 2 double rooms, 2 twin rooms and 1 sleeping area with bunk beds - living room with 2 sofa beds, 1 double bedroom; 1 twin bedroom, 1 room with 2 bunk beds, 1 bathroom with a toilet. Guests on the bunk bed are recommended to be a maximum of 1.60 metres tall. Bunk beds are 160 cm x 80 cm and are for children only.
Size: 70 m2
Bedroom 1 - Double bed
Bedroom 2 - Double bed
Bedroom 3 - Bunk bed
Number of guests: 10
Family Duplex (4-6 persons)
Details, photos, amenitiesThis duplex apartment features a living area, a fully equipped kitchenette, a dining table and a TV. There is a private bathroom with a bath and a toilet. The sleeping configuration is the following: - living room with a sofa bed for 2 guests, open sleeping area with 2 bunk beds in the entrance or on the upper floor, 1 double or twin room on the upper floor Guests on the bunk bed are recommended to be a maximum of 1.60 metres tall. Bunk beds are 160 cm x 80 cm and are for children only.
Size: 40 m2
Bedroom 1 - Single bed, Bunk bed
Number of guests: 6
Communicating studios 6-8 people
View room detailsThis accommodation is composed of 2 communicating studios. Each of them has a living room with a sofa bed for 2 guests or a double bed or 2 single beds. There is also an open sleeping area with 2 bunk beds in the entrance. There is a fully equipped kitchenette, a dining table and a TV. There is a bathroom with a bath and a toilet. Some studios have a balcony. Guests on the bunk bed are recommended to be a maximum of 1.60 metres tall. Bunk beds are 160 cm x 80 cm and are for children only.
Size: 50 m2
Bedroom 1 - Bunk bed, Sofa bed
Bedroom 2 - Double bed, Bunk bed
Number of guests: 8
Superior Double Room
Expand detailsThe double room provides a tea and coffee maker, heating, a balcony with mountain views as well as a private bathroom featuring a shower. The unit provides 1 bed.
Size: 20 m2
Bedroom 1 - Large bed (King size)
Number of guests: 2
Studio with Mountain View
More informationThe studio offers a coffee machine and a dining area, as well as a private bathroom featuring a bath. Guests can make meals in the kitchenette that is fitted with a stovetop, a refrigerator, kitchenware and a microwave. This studio provides heating, a flat-screen TV and mountain views. The unit provides 1 bed.
Size: 19 m2
Bedroom 1 - Double bed
Number of guests: 2
Family Studio
View room detailsThe studio offers a coffee machine and a dining area, as well as a private bathroom featuring a bath. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Rooms on the upper floors are reachable by lift.
Size: 25 m2
Bedroom 1 - Single bed, Bunk bed
Number of guests: 4
Duplex Apartment
View room detailsThis apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath. The fully equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers a coffee machine, a seating area, a dining area, a wardrobe and a flat-screen TV. The unit provides 4 beds.
Size: 40 m2
Bedroom 1 - Single bed, Bunk bed
Number of guests: 6
Superior Apartment
Amenities and photosThis spacious apartment features 1 living room, 3 separate bedrooms and 1 bathroom with a bath. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment features a coffee machine, a seating area, a dining area, a wardrobe and a flat-screen TV. The unit is furnished with 6 beds.
Size: 70 m2
Bedroom 1 - Double bed
Bedroom 2 - Bunk bed
Bedroom 3 - Bunk bed
Number of guests: 10
Property Features
General
- Car park
- Animals permitted
- Exclusive parking
Activities
- Snow skiing
- Pool table
- Throwing darts
- Trekking
- Storage for skis
- Ski lift pass vendor
- Guided walking tours
- Guided bicycle tours
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Food & Drink
- Dining area
- Lounge
- Prepared lunch boxes
- Refreshment stand
- Children's meals
- Wine and champagne
- On-site coffee shop
Pool and wellness
- Steam room
- Tanning salon
- Relaxation and wellness center
- Body massage
- Turkish bath
- Indoor swimming pool
- Exterior pool
- Seasonal outdoor pool
- Year-round indoor pool
- Scenic pool
- Temperature-controlled pool
- Spa amenities
- Spa resting area
- Back rub
- Feet massage
- Cranial massage
- Palm massage
- Entire body massage
- Physical fitness
- Pool for swimming
- Swimming facility
Reception services
- Round-the-clock reception
- Baggage holding area
- Personalized guest services
- Secure storage compartments
- Billing statement available
Common areas
- Outdoor patio
- Sundeck
- Common living room with TV
- Designated picnic spot
Entertainment and family services
- Playground for children
- Tabletop games and brainteasers
- Indoor recreation space
Cleaning services
- Washing service
- Everyday cleaning service
Business facilities
- Conference/event spaces
- Facsimile and photocopy services
Miscellaneous
- No smoking rooms
- Amenities for guests with disabilities
- Rooms for families
- Elevator
- Climate control
- Smoke-free property
- Restroom with support rails
- Elevated toilet
Safety & security
- Security alert system
- Fire detection alarms
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
- Hand sanitizing stations in guest rooms and essential areas
- Availability of first aid kits
- Connection to healthcare professionals
- Face coverings available for guests
Physical distancing
- Non-cash payment options
- Social distancing guidelines observed
- Protective screens or barriers between employees and guests in relevant areas
Internet
- Complimentary WiFi!
- The property offers internet services with both standard and free WiFi options.
Parking
- A private parking area is available.
Property Rules
Check-in
- From 16:00 Until 00:00 hours
Check-out
- From 00:00 Until 10:00 hours
Pets
- Pets are not permitted.
Important informationPlease note that guests must clean the kitchenette and the dishes before departure.
Guests sleeping on the bunk beds are recommended to be a maximum of 1.60 metres tall. Bunk beds are 160 cm x 80 cm and are for children only.
When booking from 7 rooms or more than 15 people, different policies and additional supplements may apply. Special conditions and additional costs are to be expected for any reservation of 7 rooms or more. Prepayment in advance. In case of cancellation: Up to 60 days before check-in, you will be refunded 50% of the total amount of the reservation. From 59 to 30 days before check-in, you will be refunded 25% of the total reservation amount. From 29 days before check-in, cancellation will not be refundable. A 50% prepayment will be requested once your reservation is confirmed.
On the evenings of 24/12 and 31/12, the restaurant offers a special New Year's Eve menu.
For half-board or full-board bookings, you will be asked to pay a supplement on site to enjoy this festive meal. Otherwise your dinner will be refunded.
On 12/25 and 01/01, a special brunch will replace breakfast and lunch.
Breakfast and catering services as well as Balneo access will not be available from November 25 to November 28 inclusive.At Garden & City Cauterets Balneo, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Garden & City Cauterets Balneo, all special requests are subject to availability and may incur additional charges.
At Garden & City Cauterets Balneo, hen, stag, or similar parties are not accepted.
Parking at Garden & City Cauterets Balneo is subject to availability due to limited spaces.
Spa/wellness centre is closed from 2025-12-06 until 2025-11-02
Sauna is closed from 2025-12-06 until 2025-11-02
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