Score from 10 reviews
- Jl. Raya Mulyosari No. 37, 60113 Surabaya,
Indonesia - 
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Gallery Frank's Hotel: See us up close!
Highlights
Air-conditioned public areas and rooms
Non-smoking rooms available
Complimentary guest parking
Complimentary wi-fi property-wide
Daily room cleaning service
On-site restaurant
Air-conditioned public areas and roomsNon-smoking rooms availableComplimentary guest parkingComplimentary wi-fi property-wideDaily room cleaning serviceOn-site restaurantEach room is well-equipped with a desk, a flat-screen TV, and essential amenities such as bed linen and towels. You’ll also find ample space with a wardrobe to keep your belongings organized.
Explore the local sights with ease—Ampel Mosque is just 8.7 km away, while the iconic Red Bridge Surabaya is a mere 8.9 km from the hotel. For those flying in, Juanda International Airport is a convenient 17 km away.
Rooms at Frank's Hotel
Deluxe Suite
- hypoallergenic room,
- air conditioning,
- waste bin,
- tile/marble flooring,
- wardrobe/closet,
- work desk,
- extra-long beds (over 2 metres)
- shower,
- body soap,
- toilet,
- private bathroom
- satellite tv channels,
- telephone,
- television (tv),
- flat-screen tv,
- cable tv channels
- tea and coffee making facilities,
- bottled water,
- electric kettle,
- dining table
- towels,
- bed linen,
- wake-up service
- city view
- entire unit wheelchair accessible,
- walk-in shower (no step),
- upper floors accessible by lift (to room),
- roll-in shower,
- lowered sink
- socket safety covers
The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower. The suite features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a tiled floor as well as city views. The unit is equipped with 1 bed.
Room size:
Deluxe Suite - 30 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2 
Choose your ideal room at Frank's Hotel
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Amenities at Frank's Hotel
General property information
parking available, complimentary parking, on-site parking, wi-fi throughout the property
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, café/snack bar, children's meals, on-site coffee shop
Reception & guest support
24/7 front desk, quick check-in/check-out, valet parking service, guest concierge services
Cleanliness & housekeeping
regular daily housekeeping
Business & conference facilities
fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, elevator access, noise-reducing/soundproofed rooms, individually controlled air conditioning, exclusively for adults, full wheelchair accessibility, lowered wash basin, standard key entry
Property safety & security
round-the-clock security personnel, integrated security alarm system, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property offers free on-site parking facilities.
Check-in, check-out, and payment policies
Check-inFrom 14:00 Until 00:00 hours
Check-outFrom 11:30 Until 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children from 18 years old.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationPlease inform in advance of your expected arrival time. At Frank's Hotel, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Frank's Hotel, payment by bank transfer prior to arrival is mandatory. After booking at Frank's Hotel, the property will contact you with further instructions.
Location and nearby attractions
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