Score from 1122 reviews
- Boulevard Hermanos Serdán No. 102, 72060 Puebla,
Mexico - 
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Highlights
Modern fitness centre
Seasonal outdoor pool
Entirely smoke-free property
On-site restaurant- Private, monitored parking area
Pets are welcome
Modern fitness centreSeasonal outdoor poolEntirely smoke-free propertyOn-site restaurantPrivate, monitored parking areaPets are welcomeThe hotel offers free private parking and a welcoming atmosphere, complete with a delightful restaurant, room service, and a 24-hour front desk to cater to your every need. Did I mention the free WiFi? Perfect for sharing your adventures! Some rooms even boast a terrace with a stunning city view, perfect for sipping morning coffee or unwinding in the evening.
If you’re looking to enjoy some local highlights, cycling around Puebla is a great choice, and you're only 4.8 km from the beautiful Biblioteca Palafoxiana and 5.9 km from the Estrella de Puebla. Plus, with Hermanos Serdán International Airport just 20 km away, getting in and out is a breeze!
Take advantage of our luggage storage service, ensuring a hassle-free exploration of the area without luggage. Traveling for work? We're happy to issue a VAT invoice for your stay. An ensuite bathroom offers a unique blend of privacy and comfort. Access the perk of free parking during your stay. Enjoy quick, free internet access throughout the property. We accommodate pets, just note there might be an additional financial implication. Enjoy the intimate atmosphere of our double rooms, perfect for couples. Book the perfect stay using our user-friendly reservation process, which offers detailed reviews, a multitude of visual options, an easy navigation design, and feedback from earlier visitors to facilitate your decision.
Rooms: 158
Grand Traditional with One King Bed and Volcano View Description, photos, price, amenities
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- air conditioning,
- iron,
- safe deposit box,
- feather pillow,
- clothes rack,
- baby cot/crib,
- extra-long beds (over 2 metres),
- work desk,
- ironing facilities (iron and ironing board),
- waste bin
- conditioner,
- body soap,
- shared bathroom (outside the room),
- private bathroom,
- shampoo,
- shower,
- toilet paper,
- hairdryer,
- bathtub or shower,
- toilet
- television (tv),
- telephone,
- flat-screen tv,
- cable tv channels,
- streaming services (e.g., netflix),
- portable wi-fi hotspot
- coffee machine,
- bottled water,
- tea and coffee making facilities
- key card access,
- alarm clock,
- wake-up service,
- towels
- landmark view,
- city view
- lift access (to room),
- entire unit wheelchair accessible,
- walk-in shower (no step),
- toilet with grab rails,
- shower chair,
- adapted bathtub,
- upper floors accessible by lift (to room)
- smoke detector
- individually controlled air conditioning for room
- hand sanitiser (in room)
The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit is equipped with 1 bed.
Room size:
Grand Traditional with One King Bed and Volcano View - 28 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2 
Queen Room with Two Queen Beds with Bath Tub and Volcano View Description, photos, price, amenities
- feather pillow,
- clothes rack,
- work desk,
- ironing facilities (iron and ironing board),
- air conditioning,
- iron,
- safe deposit box,
- waste bin
- shower,
- conditioner,
- body soap,
- toilet paper,
- private bathroom,
- hairdryer,
- shampoo,
- bathtub or shower,
- bathtub,
- toilet
- flat-screen tv,
- television (tv),
- cable tv channels,
- streaming services (e.g., netflix),
- telephone,
- portable wi-fi hotspot
- coffee machine,
- tea and coffee making facilities,
- bottled water
- key card access,
- alarm clock,
- towels,
- wake-up service
- city view,
- landmark view
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
- individually controlled air conditioning for room
- hand sanitiser (in room)
This air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit is furnished with 2 beds.
Room size:
Queen Room with Two Queen Beds with Bath Tub and Volcano View - 7 m2
Bedroom 1 – Large bed (King size)
Max persons: 4
Traditional Standard King Room - Accessible Description, photos, price, amenities
- tea and coffee making facilities
- quiet street view
The double room features a tea and coffee maker and a quiet street view. The unit is equipped with 1 bed.
Room size:
Traditional Standard King Room - Accessible - 28 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Traditional, Guest room, 1 King, City view Description, photos, price, amenities
- feather pillow,
- iron,
- baby cot/crib,
- clothes rack,
- ironing facilities (iron and ironing board),
- waste bin,
- safe deposit box,
- work desk,
- air conditioning,
- extra-long beds (over 2 metres)
- hairdryer,
- toilet paper,
- shampoo,
- body soap,
- shower,
- bathtub or shower,
- toilet,
- conditioner,
- shared bathroom (outside the room),
- private bathroom
- portable wi-fi hotspot,
- streaming services (e.g., netflix),
- flat-screen tv,
- cable tv channels,
- telephone,
- television (tv)
- tea and coffee making facilities,
- bottled water,
- coffee machine
- key card access,
- towels,
- wake-up service,
- alarm clock
- city view,
- landmark view
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
- individually controlled air conditioning for room
- hand sanitiser (in room)
This air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit is equipped with 1 bed.
Room size:
Traditional, Guest room, 1 King, City view - 7 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Standar Queen Room with Two Queen Beds and Volcano View Description, photos, price, amenities
- iron,
- feather pillow,
- baby cot/crib,
- ironing facilities (iron and ironing board),
- safe deposit box,
- waste bin,
- air conditioning,
- clothes rack,
- work desk
- private bathroom,
- hairdryer,
- shared bathroom (outside the room),
- conditioner,
- toilet paper,
- shower,
- shampoo,
- toilet,
- bathtub or shower,
- body soap
- streaming services (e.g., netflix),
- telephone,
- flat-screen tv,
- portable wi-fi hotspot,
- cable tv channels,
- television (tv)
- coffee machine,
- tea and coffee making facilities,
- bottled water
- wake-up service,
- towels,
- key card access,
- alarm clock
- view,
- landmark view,
- city view
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
- individually controlled air conditioning for room
- hand sanitiser (in room)
This air-conditioned twin room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit is furnished with 2 beds.
Room size:
Standar Queen Room with Two Queen Beds and Volcano View - 7 m2
Bedroom 1 – Large bed (King size)
Max persons: 4
Terrace Suite, Suite, 1 King, City view, Balcony Description, photos, price, amenities
- work desk,
- waste bin,
- air conditioning,
- iron,
- feather pillow,
- clothes rack,
- ironing facilities (iron and ironing board),
- seating area,
- safe deposit box,
- baby cot/crib
- conditioner,
- private bathroom,
- hairdryer,
- shampoo,
- shared bathroom (outside the room),
- toilet paper,
- body soap,
- toilet,
- bathtub or shower,
- bathtub,
- shower
- telephone,
- television (tv),
- flat-screen tv,
- streaming services (e.g., netflix),
- cable tv channels,
- portable wi-fi hotspot
- bottled water,
- coffee machine,
- tea and coffee making facilities
- wake-up service,
- towels,
- key card access,
- alarm clock
- patio,
- city view,
- mountain view,
- balcony,
- terrace
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
- individually controlled air conditioning for room
- hand sanitiser (in room)
This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with mountain views. The unit provides 1 bed.
Room size:
Terrace Suite, Suite, 1 King, City view, Balcony - 14 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Suite with One King Bed, Balcony and Volcano View Description, photos, price, amenities
- extra-long beds (over 2 metres),
- work desk,
- air conditioning,
- waste bin,
- feather pillow,
- baby cot/crib,
- safe deposit box,
- ironing facilities (iron and ironing board),
- clothes rack,
- seating area,
- iron
- bathtub or shower,
- toilet,
- hairdryer,
- shampoo,
- body soap,
- toilet paper,
- bathtub,
- private bathroom,
- shared bathroom (outside the room),
- conditioner,
- shower
- portable wi-fi hotspot,
- flat-screen tv,
- telephone,
- cable tv channels,
- television (tv),
- streaming services (e.g., netflix)
- coffee machine,
- bottled water
- towels,
- wake-up service,
- alarm clock,
- key card access
- terrace,
- patio,
- city view,
- mountain view,
- balcony
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
- individually controlled air conditioning for room
- hand sanitiser (in room)
This air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with mountain views. The unit is equipped with 1 bed.
Room size:
Suite with One King Bed, Balcony and Volcano View - 10 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Choose your ideal room at Four Points by Sheraton Puebla
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Traditional, Guest room, 1 King, City view
- Standar Queen Room with Two Queen Beds and Volcano View
- Grand Traditional with One King Bed and Volcano View
- Terrace Suite, Suite, 1 King, City view, Balcony
- Suite with One King Bed, Balcony and Volcano View
- Queen Room with Two Queen Beds with Bath Tub and Volcano View
- Traditional Standard King Room - Accessible
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, pets are welcome, complimentary parking, private parking area, wi-fi throughout the property
On-site activities & leisure
cycling routes
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, take-away lunches, café/snack bar, special dietary menus (on request), children's meals, child-friendly buffet, selection of wine/champagne, fresh fruit selection
Pools, spa & wellness
gym/fitness studio, outdoor swimming pool, year-round outdoor pool, temperature-controlled/heated pool, fitness activities, main swimming pool, general swimming pool access
Transport & getting around
disabled-access parking
Reception & guest support
24/7 front desk, valet parking service, excursion booking desk, baggage hold, invoices available
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press
Business & conference facilities
conference and banquet facilities, business services center
On-site shops & services
convenience store/minimarket on premises
Other property amenities
smoke-free rooms, accessible guest facilities, elevator access, in-room heating, entirely non-smoking property, individually controlled air conditioning, full wheelchair accessibility, restroom with support rails, lowered wash basin, bathroom emergency pull cord, standard key entry, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, complimentary face masks available for guests
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The facility offers free parking with options for private and accessible parking.
Check-in, check-out, and payment policies
Check-inFrom 15:00 hours
Check-outUntil 12:00 hours
Children and extra bedsChildren from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are permitted, with the possibility of an additional fee.
Languages spoken
Contact methodsMap
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