Score from 263 reviews
- Avenida Tulum, MZ1 -Lote 2 SM 12, 77500 Cancún,
Mexico - 
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Highlights
Guest parking available
Daily room cleaning service
24/7 front desk support
Entirely smoke-free property
Air-conditioned public areas and rooms
Modern fitness centre
Guest parking availableDaily room cleaning service24/7 front desk supportEntirely smoke-free propertyAir-conditioned public areas and roomsModern fitness centreThe hotel is situated 4 kilometers from the ADO Bus Station in Cancun and 15 kilometers from La Isla Shopping Mall. Cancún International Airport is reachable within a 15-minute drive.
This establishment features an outdoor swimming pool and a restaurant. Complimentary WiFi is accessible throughout the property. Each guest room is equipped with air conditioning and a coffee maker.
In every room at Four Points Cancun, a cable television is included. The private bathrooms are fitted with showers. Additionally, a work desk is standard in all accommodations.
A smoking zone has been specifically designated to enhance our guests' experience.
All rooms are equipped with hair shampoo and key toiletries to enrich guest experiences.
Embrace the hassle-free experience of our complimentary parking.
Connect to our free, fast Wi-Fi available throughout the property.
We welcome pets, though please be advised that extra costs might be involved.
Begin your love journey in our double rooms, great for couples wanting to connect.
Book your accommodations using our online reservation system. Explore SleepZon.com for wide-ranging profiles, photographic evidence, and reviews from past patrons.
Traditional, Guest room, 2 Queen, City view Description, photos, price, amenities
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- rollaway bed (extra bed),
- interconnecting rooms available,
- seating area,
- tile/marble flooring,
- iron,
- safe deposit box,
- non-feather pillow (synthetic),
- dressing room,
- feather pillow,
- baby cot/crib,
- clothes rack,
- sofa,
- clothes drying rack,
- soundproofed rooms,
- waste bin,
- travel adapter,
- cleaning supplies (e.g., for kitchenette),
- hypoallergenic pillow,
- air conditioning,
- work desk,
- ironing facilities (iron and ironing board),
- private entrance,
- bedside socket,
- hypoallergenic room
- private bathroom,
- hairdryer,
- conditioner,
- body soap,
- toilet,
- toilet paper,
- shampoo,
- shower
- ipod docking station,
- radio,
- laptop-sized safe,
- telephone,
- cable tv channels,
- flat-screen tv,
- satellite tv channels,
- television (tv)
- minibar,
- bottled water,
- refrigerator,
- tea and coffee making facilities,
- dining area,
- high chair for children
- wake-up service,
- key access,
- towels,
- wake-up call/alarm clock,
- alarm clock,
- towels/bed linen (extra charge if not standard),
- bed linen,
- key card access
- quiet street view,
- city view
- raised toilet,
- lift access (to room),
- walk-in shower (no step),
- upper floors accessible by lift (to room),
- toilet with grab rails
- smoke detector,
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
This double room has a soundproofing, minibar and air conditioning.
Room size:
Traditional, Guest room, 2 Queen, City view - 32 m2
Bedroom 1 – Large bed (King size)
Max persons: 2 
Traditional, Guest room, King, City view Description, photos, price, amenities
- non-feather pillow (synthetic),
- seating area,
- air conditioning,
- hypoallergenic pillow,
- bedside socket,
- private entrance,
- feather pillow,
- sofa,
- rollaway bed (extra bed),
- safe deposit box,
- travel adapter,
- ironing facilities (iron and ironing board),
- tile/marble flooring,
- baby cot/crib,
- clothes drying rack,
- clothes rack,
- waste bin,
- hypoallergenic room,
- cleaning supplies (e.g., for kitchenette),
- iron,
- work desk,
- dressing room,
- soundproofed rooms
- body soap,
- shower,
- private bathroom,
- shampoo,
- hairdryer,
- conditioner,
- toilet paper,
- toilet
- satellite tv channels,
- telephone,
- television (tv),
- flat-screen tv,
- radio,
- laptop-sized safe,
- cable tv channels,
- ipod docking station
- tea and coffee making facilities,
- bottled water,
- refrigerator,
- high chair for children,
- dining area,
- minibar
- key card access,
- wake-up service,
- bed linen,
- towels,
- towels/bed linen (extra charge if not standard),
- wake-up call/alarm clock,
- alarm clock,
- key access
- quiet street view
- raised toilet,
- walk-in shower (no step),
- upper floors accessible by lift (to room),
- lift access (to room),
- toilet with grab rails
- fire extinguisher (in room/apartment),
- smoke detector
- hand sanitiser (in room)
The double room features a tea and coffee maker, a seating area, as well as a private bathroom featuring a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as a quiet street view. The unit provides 1 bed.
Room size:
Traditional, Guest room, King, City view - 42 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Deluxe, Guest room, 1 King, City view Description, photos, price, amenities
- clothes drying rack,
- bedside socket,
- dressing room,
- work desk,
- hypoallergenic room,
- safe deposit box,
- air conditioning,
- hypoallergenic pillow,
- baby cot/crib,
- cleaning supplies (e.g., for kitchenette),
- waste bin,
- private entrance,
- seating area,
- tile/marble flooring,
- clothes rack,
- non-feather pillow (synthetic),
- feather pillow,
- soundproofed rooms,
- travel adapter,
- sofa,
- rollaway bed (extra bed),
- iron,
- ironing facilities (iron and ironing board)
- shampoo,
- hairdryer,
- private bathroom,
- toilet paper,
- body soap,
- toilet,
- shower,
- conditioner
- cable tv channels,
- radio,
- satellite tv channels,
- laptop-sized safe,
- flat-screen tv,
- television (tv),
- telephone,
- ipod docking station
- high chair for children,
- refrigerator,
- minibar,
- bottled water,
- tea and coffee making facilities,
- dining area
- key card access,
- key access,
- towels/bed linen (extra charge if not standard),
- wake-up call/alarm clock,
- bed linen,
- alarm clock,
- towels,
- wake-up service
- view,
- lake view,
- quiet street view,
- city view
- upper floors accessible by lift (to room),
- walk-in shower (no step),
- raised toilet,
- lift access (to room),
- toilet with grab rails
- smoke detector,
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
The double room offers a tea and coffee maker, a seating area, as well as a private bathroom featuring a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as lake views. The unit provides 1 bed.
Room size:
Deluxe, Guest room, 1 King, City view - 38 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Deluxe, Guest room, Queen, City view Description, photos, price, amenities
- rollaway bed (extra bed),
- sofa,
- ironing facilities (iron and ironing board),
- soundproofed rooms,
- waste bin,
- clothes drying rack,
- interconnecting rooms available,
- cleaning supplies (e.g., for kitchenette),
- seating area,
- safe deposit box,
- bedside socket,
- hypoallergenic pillow,
- iron,
- hypoallergenic room,
- baby cot/crib,
- private entrance,
- work desk,
- clothes rack,
- travel adapter,
- non-feather pillow (synthetic),
- air conditioning,
- dressing room,
- feather pillow,
- tile/marble flooring
- shower,
- private bathroom,
- body soap,
- shampoo,
- conditioner,
- toilet,
- toilet paper,
- hairdryer
- satellite tv channels,
- radio,
- television (tv),
- ipod docking station,
- cable tv channels,
- laptop-sized safe,
- telephone,
- flat-screen tv
- bottled water,
- refrigerator,
- dining area,
- minibar,
- high chair for children
- key access,
- key card access,
- alarm clock,
- towels,
- towels/bed linen (extra charge if not standard),
- wake-up call/alarm clock,
- bed linen,
- wake-up service
- view,
- city view,
- quiet street view,
- lake view
- raised toilet,
- walk-in shower (no step),
- lift access (to room),
- toilet with grab rails,
- upper floors accessible by lift (to room)
- smoke detector,
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
The double room features a seating area, a dining area, as well as a private bathroom featuring a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as lake views. The unit provides 1 bed.
Room size:
Deluxe, Guest room, Queen, City view - 38 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Junior, 1 Bedroom Junior Suite, 1 King, City view Description, photos, price, amenities
- rollaway bed (extra bed),
- cleaning supplies (e.g., for kitchenette),
- air conditioning,
- private entrance,
- waste bin,
- baby cot/crib,
- dressing room,
- feather pillow,
- tile/marble flooring,
- clothes rack,
- ironing facilities (iron and ironing board),
- seating area,
- clothes drying rack,
- hypoallergenic pillow,
- work desk,
- safe deposit box,
- iron,
- non-feather pillow (synthetic),
- travel adapter,
- bedside socket,
- hypoallergenic room,
- hot tub (in room),
- soundproofed rooms,
- sofa
- hairdryer,
- toilet,
- body soap,
- shampoo,
- toilet paper,
- private bathroom,
- conditioner,
- slippers,
- shower,
- bathrobe
- telephone,
- laptop-sized safe,
- radio,
- cable tv channels,
- television (tv),
- satellite tv channels,
- ipod docking station,
- flat-screen tv
- bottled water,
- high chair for children,
- minibar,
- dining area,
- refrigerator,
- tea and coffee making facilities
- alarm clock,
- key access,
- key card access,
- towels,
- bed linen,
- wake-up call/alarm clock,
- towels/bed linen (extra charge if not standard),
- wake-up service
- quiet street view,
- view,
- lake view,
- city view
- lift access (to room),
- upper floors accessible by lift (to room),
- walk-in shower (no step),
- toilet with grab rails,
- raised toilet,
- shower chair
- smoke detector,
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
The hot tub is the standout feature of this double room. Featuring bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as lake views. The unit is equipped with 1 bed.
Room size:
Junior, 1 Bedroom Junior Suite, 1 King, City view - 50 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Choose your ideal room at Four Points by Sheraton Cancun Centro
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Traditional, Guest room, 2 Queen, City view
- Traditional, Guest room, King, City view
- Deluxe, Guest room, Queen, City view
- Junior, 1 Bedroom Junior Suite, 1 King, City view
- Deluxe, Guest room, 1 King, City view
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
Before booking, check other guests' reviews
Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, pets are welcome, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
live sports broadcasts
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, take-away lunches, café/snack bar, special dietary menus (on request), beverage vending machine, snack vending machine, grocery delivery service, children's meals, child-friendly buffet, selection of wine/champagne, fresh fruit selection, on-site coffee shop
Pools, spa & wellness
sauna access, gym/fitness studio, spa & wellness sanctuary, outdoor swimming pool, year-round outdoor pool, communal bathhouse, skyline rooftop pool, vanishing edge/infinity pool, scenic view pool, poolside bar service, sunbeds and beach chairs, shade umbrellas, full spa amenities, relaxing steam room, fitness activities, main swimming pool, general swimming pool access
Transport & getting around
on-site car rental, secure parking garage, ev (electric vehicle) charging point, disabled-access parking
Reception & guest support
24/7 front desk, quick check-in/check-out, baggage hold, on-site atm, individual check-in/check-out, secure lockers, invoices available
Shared spaces for guests
outdoor terrace area, rooftop sun deck, guest lounge / tv room, patio/outdoor seating
Family & entertainment
professional babysitting/childcare
Cleanliness & housekeeping
guest laundry service, efficient ironing service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, hypoallergenic room options, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, full wheelchair accessibility, restroom with support rails, bathroom emergency pull cord, braille signage, tactile guidance signs, audio assistance cues, standard key entry, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property provides free on-site parking, including both private parking and a parking garage. Electric vehicle charging station is available. Accessible parking facilities are available on site.
Check-in, check-out, and payment policies
Check-inFrom 15:00 hours
Check-outUntil 12:00 hours
Children and extra bedsChildren from 0 to 3 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are permitted, with the possibility of an additional fee.
Languages spoken
Contact methods
Important informationPlease inform in advance of your expected arrival time. At Four Points by Sheraton Cancun Centro, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
In case of early departure, Four Points by Sheraton Cancun Centro will charge the full amount for your stay.
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Frequently Asked Questions (FAQ)
- Traditional, Guest room, 2 Queen, City view
- Traditional, Guest room, King, City view
- Deluxe, Guest room, 1 King, City view
- Deluxe, Guest room, Queen, City view
- Junior, 1 Bedroom Junior Suite, 1 King, City view
