Superb
9.2 /10

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DoubleTree by Hilton Krakow Hotel & Convention Center, Kraków

★★★★ Reviews, photos, room rates, address, contact
  • ul. Dąbska 5 , 31-572 Kraków, Poland - View on map
9.2 /10
Superb
Wi-Fi is available free of charge in every room of our property
Property type: Hotel
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The hotel offers accommodation in Krakow. What amenities are available? There is a restaurant and a bar on-site. We provide free Wi-Fi for all guests. Rooms have a television. In the bathrooms, guests will find towels and a hairdryer. The front desk operates twenty-four hours a day to assist our guests. It gives us great pleasure to offer concierge service. Of course, we also provide luggage storage services. Guests can enjoy a gym that is open around the clock. Our relaxation area includes a swimming pool and a sauna. We are pleased to inform you that a hot tub is also available. Looking for dining options? We serve meals at our restaurant. Breakfast can be ordered to your room. The menu includes special diets upon request. We are happy to provide grocery delivery. Where can electric vehicles be charged? We have charging stations for such cars. Guests can enjoy comfortable rooms equipped with air conditioning. What about extra space? Each room features a seating area. How close are attractions? Galeria Kazimierz is nearby. Thank you for your interest in our offerings.
Facilities

Explore our innovative fitness area—it's perfect for exercise lovers and offers advanced workout options.
Savor the stillness of our bathtubs, great for calming your mind after work.
Relax with free high-speed internet available everywhere.
Discover a romantic retreat in our double rooms, made for couples.
Confidently secure your chosen spot with our trusted online booking process at SleepZon.com.

Rooms: 270
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Room Types

King Guest Room Description, photos, price, amenities

See photos of the King Guest Room
Room standards
  • air conditioning,
  • seating area,
  • ironing facilities (iron and ironing board),
  • baby cot/crib,
  • feather pillow,
  • sofa bed
Sanitary facilities
  • complimentary toiletries,
  • hairdryer,
  • slippers,
  • shower,
  • bathrobe
Property technology & media
  • television (tv),
  • flat-screen tv,
  • telephone
Dining & bars
  • refrigerator,
  • tea and coffee making facilities

This triple room has air conditioning.

Junior Suite Description, photos, price, amenities

See photos of the Junior Suite
Room standards
  • air conditioning,
  • ironing facilities (iron and ironing board),
  • feather pillow,
  • seating area,
  • baby cot/crib,
  • sofa bed
Sanitary facilities
  • slippers,
  • hairdryer,
  • complimentary toiletries,
  • bathrobe,
  • shower
Property technology & media
  • flat-screen tv,
  • telephone,
  • television (tv)
Dining & bars
  • minibar,
  • refrigerator,
  • microwave,
  • tea and coffee making facilities

This suite has a bathrobe, microwave and minibar. Access to the Executive Lounge for up to 2 people over 16 years of age.

One-Bedroom King Suite Description, photos, price, amenities

See photos of the One-Bedroom King Suite
Room standards
  • ironing facilities (iron and ironing board),
  • baby cot/crib,
  • air conditioning,
  • seating area,
  • feather pillow
Sanitary facilities
  • toilet,
  • shower,
  • hairdryer,
  • bathtub,
  • complimentary toiletries,
  • slippers,
  • bathrobe
Property technology & media
  • television (tv),
  • telephone,
  • flat-screen tv
Dining & bars
  • microwave,
  • refrigerator,
  • minibar,
  • tea and coffee making facilities

This suite features a executive lounge access, cable TV and bathrobe. Access to the Executive Lounge for up to 2 people over 16 years of age.

Twin Room Description, photos, price, amenities

See photos of the Twin Room
Room standards
  • ironing facilities (iron and ironing board),
  • baby cot/crib,
  • feather pillow,
  • air conditioning
Sanitary facilities
  • hairdryer,
  • bathrobe,
  • complimentary toiletries,
  • shower,
  • slippers
Property technology & media
  • telephone,
  • flat-screen tv,
  • television (tv)
Dining & bars
  • tea and coffee making facilities,
  • refrigerator

This twin room has a flat-screen TV and air conditioning

King Room - Mobility Access Description, photos, price, amenities

See photos of the King Room - Mobility Access
Room standards
  • ironing facilities (iron and ironing board),
  • baby cot/crib,
  • feather pillow,
  • air conditioning
Sanitary facilities
  • bathrobe,
  • hairdryer,
  • slippers,
  • complimentary toiletries,
  • shower
Property technology & media
  • telephone,
  • flat-screen tv,
  • television (tv)
Dining & bars
  • tea and coffee making facilities,
  • refrigerator

This double room features air conditioning, a tea and coffee maker and a flat-screen TV. The unit provides 1 bed.

Family Connecting Rooms Description, photos, price, amenities

See photos of the Family Connecting Rooms
Room standards
  • sofa bed,
  • feather pillow,
  • seating area,
  • baby cot/crib,
  • air conditioning,
  • ironing facilities (iron and ironing board)
Sanitary facilities
  • slippers,
  • shower,
  • hairdryer,
  • bathrobe,
  • complimentary toiletries
Property technology & media
  • telephone,
  • television (tv),
  • flat-screen tv
Dining & bars
  • tea and coffee making facilities,
  • refrigerator

The spacious family room features air conditioning, a tea and coffee maker, a seating area and a flat-screen TV. The unit is furnished with 3 beds.

King Room with Sofa Bed Description, photos, price, amenities

See photos of the King Room with Sofa Bed
Room standards
  • air conditioning,
  • sofa bed,
  • ironing facilities (iron and ironing board),
  • seating area,
  • baby cot/crib,
  • feather pillow
Sanitary facilities
  • bathrobe,
  • shower,
  • slippers,
  • hairdryer,
  • complimentary toiletries
Property technology & media
  • television (tv),
  • telephone,
  • flat-screen tv
Dining & bars
  • tea and coffee making facilities,
  • refrigerator

The triple room features air conditioning, a tea and coffee maker, a seating area and a flat-screen TV. The unit is furnished with 2 beds.

Choose your ideal room at DoubleTree by Hilton Krakow Hotel & Convention Center

Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:

  • King Guest Room
  • Junior Suite
  • One-Bedroom King Suite
  • Twin Room
  • King Room - Mobility Access
  • Family Connecting Rooms
  • King Room with Sofa Bed

Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.

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Reviews

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Facilities and services

General property information General property information

parking available, pets are welcome, on-site parking, private parking area, wi-fi throughout the property

On-site activities & leisure On-site activities & leisure

access to tennis court, local culture tours or classes

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars Dining & bars

on-site restaurant, in-room dining service, hotel bar, breakfast served in room, café/snack bar, special dietary menus (on request), grocery delivery service, children's meals, selection of wine/champagne, fresh fruit selection, on-site coffee shop

Pools, spa & wellness Pools, spa & wellness

sauna access, gym/fitness studio, spa & wellness sanctuary, massage therapies, hot tub / jacuzzi access, turkish bath / hammam, heated indoor pool, year-round indoor pool, sunbeds and beach chairs, salon & beauty treatments, rejuvenating facial treatments, revitalising body treatments, exfoliating body scrub, detoxifying body wrap, full spa amenities, relaxing steam room, spa relaxation lounge, curated spa/wellness packages, therapeutic back massage, relaxing neck massage, rejuvenating foot massage, romantic couples massage, invigorating head massage, soothing hand massage, comprehensive full body massage, fitness activities, changing rooms for fitness/spa, main swimming pool, general swimming pool access

Transport & getting around Transport & getting around

shuttle service (surcharge applies), ev (electric vehicle) charging point, disabled-access parking, general shuttle transport

Reception & guest support Reception & guest support

24/7 front desk, quick check-in/check-out, baggage hold, on-site atm, guest concierge services, individual check-in/check-out, invoices available

Shared spaces for guests Shared spaces for guests

guest lounge / tv room

Cleanliness & housekeeping Cleanliness & housekeeping

guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping

Business & conference facilities Business & conference facilities

conference and banquet facilities, business services center, fax and photocopying services

Other property amenities Other property amenities

smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, in-room heating, entirely non-smoking property, individually controlled air conditioning, full wheelchair accessibility, restroom with support rails, raised toilet seat, lowered wash basin, bathroom emergency pull cord, comfortable pet bed, convenient pet bowls, secure key card entry

Property safety & security Property safety & security

in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers

Security systems Security systems

staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, complimentary face masks available for guests

Social distancing guidelines Social distancing guidelines

secure cashless payment methods accepted, strict adherence to physical distancing guidelines

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, option to decline room cleaning services during stay

Food & drink safety Food & drink safety

safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries

Internet access

Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.

Guest parking

The property offers on-site parking with an option for private parking. Electric vehicle charging station is available. Accessible parking facilities are available on site.

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Check-in, check-out, and payment policies

Check-in

From 15:00 hours

Check-out

Until 11:00 hours

Children and extra beds

Children from 0 to 17 years old stay free of charge using extra bed. Children from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages. The property may require a deposit of 200.00 PLN. Deposit payment method: card.

Pets

Pets are not permitted.

Languages spoken
     
Contact methods
☎ telephone
@ E-mail
Important information
When travelling with pets, please note that an extra charge applies.
The pet fee for stay up to 3 nights is 100 PLN and each additional night is 50 PLN.

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.

Guests under 16 years old are not allowed in the swimming pool between 20:00 - 22:00

Guests aged 16 and under are not allowed in the gym.

Guests under the age of 16 are not allowed in the sauna area.At DoubleTree by Hilton Krakow Hotel & Convention Center, guests must present a valid photo ID and credit card upon check-in. Kindly note that at DoubleTree by Hilton Krakow Hotel & Convention Center, all special requests are subject to availability and may incur additional charges.
At DoubleTree by Hilton Krakow Hotel & Convention Center, guests under 18 may only check in if accompanied by a parent or legal guardian.
When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.

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Frequently Asked Questions (FAQ)

Yes, there is parking for guests, ensuring convenience and safety.
Social distancing and disinfection are enforced. Details on our website.
Prices vary by date and other factors. Please provide dates for accurate information.
No, DoubleTree by Hilton Krakow Hotel & Convention Center does not offer airport transportation.
The property is not fully adapted for children, but is welcoming to all.
Yes, we offer a luggage storage facility for our guests.
Yes, our spa includes a Turkish/steam bath.
Yes, our guests can enjoy free Wi-Fi access.
Yes, to minimize risk, items such as printed menus, magazines, and pens have been removed from common areas.
Yes, a first-aid kit is available on the property.

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