Score from 1275 reviews
- 12, place du Gaillardbois, 76000 Rouen,
France - 
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Gallery Comfort Hotel Rouen Alba: See us up close!
Highlights
Entirely smoke-free property
Comfortable family rooms
Complimentary wi-fi property-wide
Daily room cleaning service
Pets are welcome
Entirely smoke-free propertyComfortable family roomsComplimentary wi-fi property-wideDaily room cleaning servicePets are welcomeThe guest rooms at Comfort Hotel Alba are accessible via a staircase and are equipped with a television. A refrigerator can be requested, subject to availability. Certain rooms provide a view of the Notre-Dame Cathedral in Rouen. Each room includes an en-suite bathroom with a shower, toilet, and hairdryer, along with complimentary toiletries.
The property is located 3 km from Rouen-Orléans Train Station.
There is no private parking available at the hotel. However, guests can utilize the public parking at Parking de la Cathédrale, which is just 10 meters from the hotel, costing €16.50 for 24 hours. Street parking is also available at €3.80 per ticket for a maximum of 2 hours, and it is free from 7 p.m. to 9 a.m. on weekdays and all day on Sundays.
The hotel is a 5-minute walk from the historic Old Town of Rouen and 3 km from the Kindarena Stadium. Free WiFi is provided for guests. Breakfast is offered daily for an additional fee.
Please be aware that this establishment is not equipped for individuals with reduced mobility.
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Rooms at Comfort Hotel Rouen Alba
Standard Double Room
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- wardrobe/closet,
- hypoallergenic pillow,
- hardwood/parquet flooring,
- heating,
- waste bin,
- bedside socket,
- work desk,
- non-feather pillow (synthetic),
- clothes rack
- toilet,
- body soap,
- hairdryer,
- complimentary toiletries,
- shower,
- toilet paper,
- private bathroom
- flat-screen tv,
- telephone,
- television (tv)
- electric kettle,
- tea and coffee making facilities
- wake-up service,
- key card access,
- wake-up call/alarm clock,
- bed linen,
- towels,
- alarm clock
- view,
- city view
- raised toilet,
- upper floors accessible by stairs only (to room),
- lowered sink,
- toilet with grab rails
Accessed by a staircase, all rooms have en suite facilities and a TV. Rooms feature carpeted floors or wooden floors.
Room size:
Standard Double Room - 11 m2
Bedroom 1 – Double bed
Max persons: 2 
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Amenities at Comfort Hotel Rouen Alba
General property information
pets are welcome, wi-fi throughout the property
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
café/snack bar
Reception & guest support
quick check-in/check-out, baggage hold
Cleanliness & housekeeping
regular daily housekeeping
Business & conference facilities
fax and photocopying services
Other property amenities
smoke-free rooms, spacious family rooms, in-room heating, hypoallergenic room options, entirely non-smoking property, secure key card entry
Property safety & security
integrated security alarm system, strategically placed smoke detectors, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Details about parking facilities are not available.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 22:00 hours
Check-outFrom 07:00 Until 11:30 hours
Children and extra bedsChildren from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are permitted, with the possibility of an additional fee.
Languages spoken
Contact methods
Important informationPlease note that arrivals after 22:00 are not possible.
Please note breakfast is served from 07:00 to 10:00 Monday to Friday and from 08:00 to 11:00 on weekends and public holidays.
A refrigerator is available upon prior request.
When booking for 10 people or more, a prepayment of 30% of the total amount by bank transfer and a photo identification will be required.
Please note that the credit card used to make the reservation and the corresponding photo identification are required upon arrival.
Please note that when booking for 5 days or more, 50% of the total cost of your stay will be required by bank transfer only.
Cash is not an accepted method of payment.At Comfort Hotel Rouen Alba, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Comfort Hotel Rouen Alba, all special requests are subject to availability and may incur additional charges.
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