Score from 179 reviews
- Real de Guadalupe #30, Centro, 29200 San Cristóbal de Las Casas,
Mexico - 
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Highlights
Airport shuttle service
Stylish bar and lounge
Complimentary wi-fi property-wide
24/7 front desk support
Complimentary guest parking
Non-smoking rooms available
Airport shuttle serviceStylish bar and loungeComplimentary wi-fi property-wide24/7 front desk supportComplimentary guest parkingNon-smoking rooms availableAt Casa Lum, payment by bank transfer prior to arrival is mandatory. After booking at Casa Lum, the property will contact you with further instructions.
Please inform in advance of your expected arrival time. At Casa Lum, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Casa Lum, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Casa Lum, all special requests are subject to availability and may incur additional charges.
Double Room Description, photos, price, amenities
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- dressing room,
- safe deposit box,
- tile/marble flooring,
- hardwood/parquet flooring,
- iron,
- heating,
- hypoallergenic room,
- wardrobe/closet,
- work desk,
- sofa,
- cleaning supplies (e.g., for kitchenette),
- baby cot/crib,
- bedside socket,
- seating area,
- hypoallergenic pillow,
- non-feather pillow (synthetic),
- ironing facilities (iron and ironing board),
- waste bin,
- clothes rack
- conditioner,
- shower cap,
- toilet paper,
- shampoo,
- body soap,
- complimentary toiletries,
- shower,
- bathrobe,
- bathtub or shower,
- toilet,
- slippers,
- hairdryer,
- private bathroom
- dvd player,
- telephone,
- cable tv channels,
- laptop-sized safe,
- flat-screen tv,
- television (tv)
- chocolates or cookies (charges may apply),
- bottled water
- bed linen,
- key card access,
- towels/bed linen (extra charge if not standard),
- wake-up call/alarm clock,
- towels,
- wake-up service,
- alarm clock
- view,
- courtyard view,
- garden view,
- balcony
- raised toilet,
- ground floor unit,
- upper floors accessible by stairs only (to room),
- walk-in shower (no step)
- smoke detector
Featuring a balcony, this double room also includes a flat-screen cable TV and private bathroom.
Room size:
Double Room - 22 m2
Bedroom 1 – Double bed
Max persons: 2 
Family Room with Terrace Description, photos, price, amenities
- dressing room,
- baby cot/crib,
- safe deposit box,
- tile/marble flooring,
- non-feather pillow (synthetic),
- hardwood/parquet flooring,
- hypoallergenic pillow,
- work desk,
- cleaning supplies (e.g., for kitchenette),
- heating,
- wardrobe/closet,
- sofa,
- seating area,
- ironing facilities (iron and ironing board),
- clothes rack,
- waste bin,
- iron,
- hypoallergenic room,
- bedside socket
- private bathroom,
- bathtub or shower,
- shower,
- bathrobe,
- body soap,
- toilet paper,
- shower cap,
- conditioner,
- slippers,
- hairdryer,
- complimentary toiletries,
- shampoo,
- toilet
- flat-screen tv,
- telephone,
- dvd player,
- laptop-sized safe,
- television (tv),
- cable tv channels
- bottled water,
- outdoor dining area (on balcony/patio),
- dining area,
- outdoor furniture (on balcony/patio),
- chocolates or cookies (charges may apply)
- wake-up service,
- towels/bed linen (extra charge if not standard),
- bed linen,
- towels,
- key card access,
- alarm clock
- courtyard view,
- garden view,
- terrace,
- patio
- raised toilet,
- ground floor unit,
- entire unit wheelchair accessible,
- walk-in shower (no step)
- smoke detector
This family room features an outdoor dining area with outdoor furniture and a terrace. A flat-screen cable TV and private bathroom are also included.
Room size:
Family Room with Terrace - 40 m2
Bedroom 1 – Double bed
Max persons: 4
Deluxe Suite Description, photos, price, amenities
- bedside socket,
- tile/marble flooring,
- hypoallergenic pillow,
- waste bin,
- hypoallergenic room,
- ironing facilities (iron and ironing board),
- hardwood/parquet flooring,
- non-feather pillow (synthetic),
- safe deposit box,
- sofa,
- heating,
- wardrobe/closet,
- iron,
- cleaning supplies (e.g., for kitchenette),
- work desk,
- baby cot/crib,
- seating area,
- dressing room,
- clothes rack
- shampoo,
- shower,
- shower cap,
- bathrobe,
- toilet,
- toilet paper,
- body soap,
- bathtub or shower,
- complimentary toiletries,
- private bathroom,
- hairdryer,
- conditioner,
- slippers
- cable tv channels,
- telephone,
- ipod docking station,
- flat-screen tv,
- television (tv),
- dvd player,
- laptop-sized safe,
- radio
- chocolates or cookies (charges may apply),
- bottled water
- towels,
- wake-up service,
- alarm clock,
- wake-up call/alarm clock,
- bed linen,
- key card access,
- towels/bed linen (extra charge if not standard)
- raised toilet,
- roll-in shower,
- walk-in shower (no step),
- upper floors accessible by stairs only (to room)
- smoke detector
This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This suite features a seating area, a wardrobe, flat-screen TV with cable channels, as well as chocolate for guests. The unit provides 2 beds.
Room size:
Deluxe Suite - 60 m2
Bedroom 1 – Double bed, Extra-large double bed (Super-king size)
Max persons: 4
Deluxe Suite Description, photos, price, amenities
- seating area,
- bedside socket,
- hypoallergenic room,
- heating,
- dressing room,
- work desk,
- non-feather pillow (synthetic),
- wardrobe/closet,
- safe deposit box,
- hypoallergenic pillow,
- clothes rack,
- ironing facilities (iron and ironing board),
- hardwood/parquet flooring,
- iron,
- tile/marble flooring,
- cleaning supplies (e.g., for kitchenette),
- baby cot/crib,
- waste bin,
- sofa
- shower cap,
- shampoo,
- slippers,
- shower,
- bathtub or shower,
- body soap,
- hairdryer,
- bathrobe,
- toilet,
- private bathroom,
- toilet paper,
- complimentary toiletries,
- conditioner
- telephone,
- flat-screen tv,
- laptop-sized safe,
- television (tv),
- radio,
- dvd player,
- ipod docking station,
- cable tv channels
- bottled water,
- chocolates or cookies (charges may apply)
- key card access,
- towels/bed linen (extra charge if not standard),
- alarm clock,
- towels,
- wake-up service,
- wake-up call/alarm clock,
- bed linen
- upper floors accessible by stairs only (to room),
- walk-in shower (no step)
- smoke detector
This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This suite features a seating area, a wardrobe, flat-screen TV with cable channels, as well as chocolate for guests. The unit provides 2 beds.
Room size:
Deluxe Suite - 60 m2
Bedroom 1 – Double bed, Extra-large double bed (Super-king size)
Max persons: 4
Double Room with Terrace Description, photos, price, amenities
- clothes rack,
- cleaning supplies (e.g., for kitchenette),
- hardwood/parquet flooring,
- hypoallergenic pillow,
- non-feather pillow (synthetic),
- ironing facilities (iron and ironing board),
- wardrobe/closet,
- work desk,
- baby cot/crib,
- iron,
- hypoallergenic room,
- bedside socket,
- heating,
- sofa,
- seating area,
- safe deposit box,
- waste bin,
- tile/marble flooring,
- dressing room
- conditioner,
- complimentary toiletries,
- shower,
- body soap,
- hairdryer,
- shampoo,
- private bathroom,
- toilet paper,
- shower cap,
- slippers,
- bathrobe,
- toilet
- television (tv),
- telephone,
- flat-screen tv,
- laptop-sized safe,
- dvd player,
- cable tv channels
- bottled water,
- outdoor furniture (on balcony/patio),
- dining table,
- outdoor dining area (on balcony/patio),
- dining area,
- chocolates or cookies (charges may apply)
- bed linen,
- wake-up service,
- towels/bed linen (extra charge if not standard),
- key card access,
- towels
- patio,
- courtyard view,
- terrace,
- garden view
- walk-in shower (no step),
- roll-in shower,
- ground floor unit,
- entire unit wheelchair accessible,
- raised toilet
- smoke detector
This double room offers a terrace, cable TV and sofa.
Room size:
Double Room with Terrace - 35 m2
Bedroom 1 – Double bed
Max persons: 2
Junior Suite Description, photos, price, amenities
- wardrobe/closet,
- work desk,
- bedside socket,
- clothes rack,
- iron,
- hypoallergenic room,
- non-feather pillow (synthetic),
- baby cot/crib,
- cleaning supplies (e.g., for kitchenette),
- hardwood/parquet flooring,
- tile/marble flooring,
- sofa,
- ironing facilities (iron and ironing board),
- heating,
- hypoallergenic pillow,
- dressing room,
- seating area,
- waste bin,
- safe deposit box
- hairdryer,
- toilet paper,
- shower cap,
- shampoo,
- complimentary toiletries,
- toilet,
- bathtub or shower,
- shower,
- body soap,
- private bathroom,
- slippers,
- bathrobe,
- conditioner
- dvd player,
- radio,
- flat-screen tv,
- cable tv channels,
- television (tv),
- ipod docking station,
- telephone,
- laptop-sized safe
- chocolates or cookies (charges may apply),
- bottled water
- towels,
- wake-up call/alarm clock,
- key card access,
- bed linen,
- alarm clock,
- wake-up service,
- towels/bed linen (extra charge if not standard)
- raised toilet,
- upper floors accessible by stairs only (to room),
- walk-in shower (no step)
- smoke detector
This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This suite features a seating area, a wardrobe, flat-screen TV with cable channels, as well as chocolate for guests. The unit provides 1 bed.
Room size:
Junior Suite - 60 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Double Room Description, photos, price, amenities
- clothes rack,
- iron,
- ironing facilities (iron and ironing board),
- safe deposit box,
- hypoallergenic pillow,
- non-feather pillow (synthetic),
- baby cot/crib,
- tile/marble flooring,
- dressing room,
- hypoallergenic room,
- waste bin,
- heating,
- cleaning supplies (e.g., for kitchenette),
- hardwood/parquet flooring,
- sofa,
- wardrobe/closet,
- bedside socket
- slippers,
- hairdryer,
- bathtub or shower,
- shower,
- shampoo,
- private bathroom,
- toilet paper,
- complimentary toiletries,
- shower cap,
- bathrobe,
- toilet,
- conditioner,
- body soap
- telephone,
- flat-screen tv,
- cable tv channels,
- laptop-sized safe,
- dvd player,
- television (tv)
- bottled water,
- chocolates or cookies (charges may apply)
- towels/bed linen (extra charge if not standard),
- towels,
- key card access,
- bed linen,
- wake-up service,
- alarm clock,
- wake-up call/alarm clock
- walk-in shower (no step)
- smoke detector
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room features a wardrobe, a safe deposit box, flat-screen TV with cable channels, as well as chocolate for guests. The unit provides 1 bed.
Room size:
Double Room - 22 m2
Bedroom 1 – Double bed
Max persons: 2
Double Room Description, photos, price, amenities
- waste bin,
- hardwood/parquet flooring,
- non-feather pillow (synthetic),
- iron,
- sofa,
- hypoallergenic room,
- cleaning supplies (e.g., for kitchenette),
- seating area,
- bedside socket,
- dressing room,
- work desk,
- safe deposit box,
- ironing facilities (iron and ironing board),
- clothes rack,
- heating,
- hypoallergenic pillow,
- tile/marble flooring,
- wardrobe/closet,
- baby cot/crib
- slippers,
- shower,
- shampoo,
- bathrobe,
- bathtub or shower,
- conditioner,
- private bathroom,
- toilet paper,
- toilet,
- body soap,
- shower cap,
- hairdryer,
- complimentary toiletries
- flat-screen tv,
- cable tv channels,
- telephone,
- dvd player,
- laptop-sized safe,
- television (tv)
- chocolates or cookies (charges may apply),
- bottled water
- towels/bed linen (extra charge if not standard),
- key card access,
- alarm clock,
- bed linen,
- towels,
- wake-up service,
- wake-up call/alarm clock
- walk-in shower (no step)
- smoke detector
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room has a seating area, a wardrobe, flat-screen TV with cable channels, as well as chocolate for guests. The unit is equipped with 1 bed.
Room size:
Double Room - 22 m2
Bedroom 1 – Double bed
Max persons: 2
Choose your ideal room at Casa Lum
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Double Room
- Double Room with Terrace
- Family Room with Terrace
- Deluxe Suite
- Junior Suite
- Double Room
- Double Room
- Deluxe Suite
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
Before booking, check other guests' reviews
Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, complimentary parking, private parking area, wi-fi throughout the property
On-site activities & leisure
guided walking tours, guided bike tours, special themed dinners, bar happy hour, local culture tours or classes, live sports broadcasts
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, take-away lunches, special dietary menus (on request), selection of wine/champagne, fresh fruit selection, on-site coffee shop
Pools, spa & wellness
massage therapies, curated spa/wellness packages, therapeutic back massage, romantic couples massage, comprehensive full body massage
Transport & getting around
convenient airport shuttle, shuttle service (surcharge applies), airport transfer (surcharge applies), secure parking garage, airport meet and greet / pick up, convenient airport drop off, general shuttle transport
Reception & guest support
24/7 front desk, quick check-in/check-out, excursion booking desk, baggage hold, guest concierge services, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, rooftop sun deck, patio/outdoor seating
Family & entertainment
professional babysitting/childcare
Cleanliness & housekeeping
guest laundry service, in-room trouser press, regular daily housekeeping
Business & conference facilities
fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, noise-reducing/soundproofed rooms, in-room heating, entirely non-smoking property, allocated smoking zone, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, access to qualified healthcare professionals, guest thermometers provided by the property
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! Free parking is offered together with a private parking area and a parking garage.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 15:00 hours
Check-outFrom 12:00 Until 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
Guest reviews
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Frequently Asked Questions (FAQ)
- Double Room
- Family Room with Terrace
- Deluxe Suite
- Double Room with Terrace
- Junior Suite
