Score from 376 reviews
- Main Street. Castletown Thurso, KW14 8TP Thurso,
United Kingdom - 
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Highlights
Private, monitored parking area
Entirely smoke-free property
Pets are welcome
Complimentary wi-fi property-wide
Private, monitored parking areaEntirely smoke-free propertyPets are welcomeComplimentary wi-fi property-widePets are only allowed by prior arrangement for an additional fee of 10 GBP per pet per night.
Late check in after 21:00 may be possible on some evenings. Please contact the property with a late arrival request.
We DO NOT have electric car charging facilities and DO NOT charge electric cars for guests. These are available at the Tesco stores in Thurso or Wick.At Bank House, hen, stag, or similar parties are not accepted.
Please inform in advance of your expected arrival time. At Bank House, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
King Room - Disability Access Description, photos, price, amenities
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- iron,
- work desk,
- carpeted floor,
- heating,
- seating area,
- ironing facilities (iron and ironing board),
- electric blanket,
- sofa,
- clothes rack,
- interconnecting rooms available,
- wardrobe/closet,
- bedside socket,
- fireplace,
- waste bin,
- non-feather pillow (synthetic)
- shower,
- body soap,
- toilet,
- hairdryer,
- private bathroom,
- additional toilet,
- complimentary toiletries,
- conditioner,
- bathtub or shower,
- toilet paper,
- bathtub,
- shampoo
- television (tv),
- flat-screen tv,
- radio,
- cable tv channels
- wine glasses,
- tea and coffee making facilities,
- electric kettle,
- refrigerator,
- chocolates or cookies (charges may apply)
- alarm clock,
- towels,
- bed linen
- view,
- quiet street view
- shower chair,
- entire unit wheelchair accessible,
- ground floor unit,
- roll-in shower,
- toilet with grab rails,
- walk-in shower (no step)
- smoke detector
- hand sanitiser (in room)
The fireplace is the standout feature of this double room. The spacious double room features a tea and coffee maker, a seating area, as well as a private bathroom boasting a walk-in shower and a bath. This double room has a wardrobe, flat-screen TV with cable channels, a quiet street view, as well as chocolate for guests. The unit is equipped with 1 bed.
Room size:
King Room - Disability Access - 30 m2
Bedroom 1 – Large bed (King size)
Max persons: 2 
Deluxe Family Room Description, photos, price, amenities
- iron,
- work desk,
- electric blanket,
- fireplace,
- ironing facilities (iron and ironing board),
- non-feather pillow (synthetic),
- clothes rack,
- carpeted floor,
- heating,
- bedside socket,
- waste bin
- shower,
- private bathroom,
- shampoo,
- bathtub or shower,
- toilet,
- additional toilet,
- bathtub,
- complimentary toiletries,
- body soap,
- hairdryer,
- conditioner,
- toilet paper
- cable tv channels,
- television (tv),
- radio,
- flat-screen tv
- refrigerator,
- electric kettle,
- tea and coffee making facilities,
- wine glasses,
- chocolates or cookies (charges may apply)
- bed linen,
- towels,
- alarm clock
- view,
- garden view,
- mountain view
- upper floors accessible by stairs only (to room),
- walk-in shower (no step)
- smoke detector
- hand sanitiser (in room)
The fireplace is a top feature of this family room. Featuring free toiletries, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This family room has a tea and coffee maker, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit is equipped with 1 bed.
Room size:
Deluxe Family Room - 25 m2
Bedroom 1 – Double bed
Max persons: 2
Budget Double Room Description, photos, price, amenities
- ironing facilities (iron and ironing board),
- carpeted floor,
- electric blanket,
- work desk,
- bedside socket,
- heating,
- iron,
- wardrobe/closet,
- waste bin,
- non-feather pillow (synthetic),
- clothes rack
- complimentary toiletries,
- bathtub or shower,
- conditioner,
- private bathroom,
- toilet paper,
- toilet,
- additional toilet,
- shampoo,
- shower,
- body soap,
- hairdryer,
- bathtub
- cable tv channels,
- radio,
- flat-screen tv,
- television (tv)
- refrigerator,
- electric kettle,
- wine glasses,
- chocolates or cookies (charges may apply),
- tea and coffee making facilities
- alarm clock,
- towels,
- bed linen
- view,
- mountain view
- upper floors accessible by stairs only (to room)
- smoke detector
- hand sanitiser (in room)
Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features a tea and coffee maker, flat-screen TV with cable channels, mountain views, as well as chocolate for guests. The unit provides 1 bed.
Room size:
Budget Double Room - 20 m2
Bedroom 1 – Double bed
Max persons: 2
Choose your ideal room at Bank House
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- King Room - Disability Access
- Deluxe Family Room
- Budget Double Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, pets are welcome, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
beach access
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
special dietary menus (on request)
Transport & getting around
disabled-access parking
Shared spaces for guests
access to hotel garden
Other property amenities
smoke-free rooms, accessible guest facilities, in-room heating, entirely non-smoking property, exclusively for adults, full wheelchair accessibility, restroom with support rails, raised toilet seat
Property safety & security
strategically placed smoke detectors, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The facility offers free on-site parking with dedicated private and accessible parking areas.
Check-in, check-out, and payment policies
Check-inFrom 16:00 Until 20:00 hours
Check-outFrom 07:30 Until 10:30 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children from 18 years old.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
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