Willow - Charming Retreat with Garden & Patio, Caloundra West

Booking Verification
We operate similarly to hotels; however, since you will be utilising a self-check-in, we require these details digitally via a secure link. Please note that the property requires the following from the main booker ID verification documents within 48 hours after booking: a photo or scan of a valid photo ID that matches the credit card details used to book your reservation, along with a real-time selfie. Your information will be securely stored in accordance with Australian privacy laws. Please note that failure to provide these documents may result in the cancellation of your reservation while upholding the cancellation policy.

Security Deposit
A security deposit is required in the form of a pre-authorisation. This will be collected via a secure link to submit your credit card details. The deposit will not be physically charged unless damages or extra cleaning are reported by our team after check-out.

Cleaning Service
Please note that this property is not serviced like a hotel, and regular housekeeping, including daily cleaning and linen changes, is not included during your stay. However, if you would like to arrange for cleaning services, they are available upon request for an additional fee.

Basic Amenities
A complimentary welcome pack will be provided that includes several single-use items to get you started including tea, coffee, sugar, soap, laundry, and dishwashing supplies. For extended stays, please bring extra provisions.

Noise and Party Policy
This property is located in a residential area. We adhere to a strict noise policy from 10:00 PM to 8:00 AM and appreciate your cooperation in maintaining a peaceful environment. Parties or gatherings are not permitted at this property. Violation of these regulations may result in eviction without a refund of any remaining funds or deposits.銀行振込による前払いが必要です。予約後に、宿泊施設より銀行振込の方法について連絡があります。
ヘンパーティーやスタッグパーティー（男性または女性同士の独身最後のパーティー）などは禁止されています。
チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。
出発予定日を繰り上げてチェックアウトする場合も、予約済みの宿泊料金合計を支払う必要があります。
駐車場はスペースに限りがあるため、ご利用は空き状況によります。
到着予定時刻をに事前に連絡してください。
この宿泊施設は住宅街にあるため、大きな声や音を出さないようにご配慮ください。

当施設では、お客様のニーズや好みに合わせて様々な宿泊オプションをご用意しております。以下に利用可能な客室タイプの一覧がございます：

• 4ベッドルーム　ハウス

各客室の詳細な空室状況と現在の料金は、ご滞在日を選択した後に表示されますのでご注意ください。