Score from 4689 reviews
Upstairs Hotel, Ostend
Accommodation Ostend, reservation, rooms, prices, reviews, gallery, location, contact
- Hertstraat 15, 8400 Ostend,
Belgium - 
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Gallery Upstairs Hotel: See us up close!
Highlights
Daily room cleaning service
Sun-filled terrace
24/7 front desk support
Prime beachfront location
Comfortable family rooms
Pets are welcome
Daily room cleaning serviceSun-filled terrace24/7 front desk supportPrime beachfront locationComfortable family roomsPets are welcomeRooms at Upstairs Hotel
Large Room
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- travel adapter,
- waste bin,
- work desk,
- seating area,
- bedside socket,
- baby cot/crib,
- wardrobe/closet,
- non-feather pillow (synthetic),
- heating,
- hardwood/parquet flooring,
- safe deposit box
- shower,
- bathtub or shower,
- hairdryer,
- shampoo,
- private bathroom,
- toilet,
- toilet paper,
- complimentary toiletries,
- body soap
- television (tv),
- cable tv channels,
- radio,
- flat-screen tv
- refrigerator
- towels,
- bed linen,
- key card access,
- lockers (in shared rooms/hostels)
- courtyard view
- lift access (to room),
- upper floors accessible by lift (to room)
- smoke detector
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a seating area, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as an inner courtyard view. The unit provides 2 beds.
Room size:
Large Room - 20 m2
Bedroom 1 – Single bed
Max persons: 3 
Choose your ideal room at Upstairs Hotel
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Amenities at Upstairs Hotel
General property information
pets are welcome, wi-fi throughout the property
On-site activities & leisure
nearby golf course (within 3 km), table tennis facilities, windsurfing nearby, cycling routes, miniature golf, beach access, guided walking tours, guided bike tours
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
hotel bar, café/snack bar, special dietary menus (on request), child-friendly buffet, selection of wine/champagne, fresh fruit selection, on-site coffee shop
Pools, spa & wellness
prime beachfront location
Transport & getting around
local public transport passes
Reception & guest support
24/7 front desk, quick check-in/check-out, baggage hold, guest concierge services, individual check-in/check-out, invoices available
Shared spaces for guests
outdoor terrace area, recreation/games lounge, guest lounge / tv room, patio/outdoor seating
Family & entertainment
scheduled evening entertainment, secure indoor play zone
Cleanliness & housekeeping
regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center
Other property amenities
smoke-free rooms, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, in-room heating, entirely non-smoking property, standard key entry, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Details about parking facilities are not available.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 00:00 hours
Check-outFrom 01:00 Until 11:00 hours
Children and extra bedsChildren from 0 to 16 years old pay 20.00 EUR per night using extra bed. Children from 0 to 2 years old pay 12.50 EUR per night using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsLocation and nearby attractions
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