Please note that the apartments are fully equipped and guests will be charged for any damages made in the apartments.
Cleaning is provided every 2 days.
Daily cleaning is available at an extra fee.
Please contact the hotel directly for prices and availability.
Please note that check-in is at Troia Welcome Centre (GPS coordinates: 38.4929456, -8.9021482,17) from 8am to 10pm.
Please note that check-in is at Aqualuz Troia Mar Hotel by The Editory (GPS coordinates: 38º 29' 28.3'' N, 8º 54' 15.2'' W) after 10pm.
All reservations except non-refundable must be paid at check-in.
Guests requiring an invoice should include their invoicing details (name, address and VAT number) in the Special Requests box when booking.
Please note that invoices cannot be changed after they are emitted.
The credit card used at time of booking must be valid for the entire stay.
Please present the credit card used to make your reservation upon check-in at the hotel.
Please note that in the event that you cannot produce the same credit card the hotel reserves the right to ask for an alternative method of payment.
Please note that the hotel does not accept third party bookings paid by credit card.
Please contact the hotel directly for information regarding bank transfers.
All Special Requests are subject to availability and additional charges may apply.
When booking more than 8 rooms, different policies and additional supplements may apply.
Please note for reservations for the New Year's Eve a EUR 300 security deposit will be asked per each apartment.
The outdoor pool is only available during the bathing season from June 1st to September 30th.
Une pièce d'identité avec photo et une carte de crédit sont requises à l'arrivée.
Les demandes spéciales dépendent des disponibilités et peuvent entraîner des frais supplémentaires.
Veuillez informer l'établissement à l'avance de l'heure à laquelle vous prévoyez d'arriver.
Indiquez cette information dans la rubrique « Demandes spéciales » lors de la réservation ou contactez directement l'établissement.
Les coordonnées figurent sur la confirmation de réservation.
Les enterrements de vie de célibataire et autres fêtes sont interdits.